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Voice AI for Enterprise
CallX transforms your sales by managing all calls at any scale, ensuring live
agents handle only pre-qualified leads. With insights from over Ove of sales
calls, we've done the learning so you don't have to!
Please select a sample CallX Agent

Motor Vehicle Insurance


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Features
Over 800,000 minutes of inbound sales calls
We have ingested over 800,000 minutes of inbound sales calls using audio
intelligence models to extract actionable insights powered by task-specific
language models. Automatically extract topics and context, recognize speaker
intent, analyze caller sentiment, and precisely summarize interactions to
provide exceptional customer experiences. Conduct post-call analysis to
understand customer perceptions of products and services. Streaming
transcription enables intelligent routing of highly dissatisfied callers to
specialists, mitigating churn and reducing repeat calls. Drive coaching and
deliver insights to frontline supervisors without the need for manual review of
every call. Identify key moments in calls to enhance agent coaching
effectiveness. Meaning CallX leverages deep learning to better handle calls,
increase conversions, and enhance customer satisfaction.
Latency optimizations
Enhanced GPU inference, smart caching, and low-latency audio streaming
Interruptions
Just as a person knows when to stop talking, so should your voicebot.
Proprietary endpointing model
Your users should not be interrupted when they take a moment to pause.
Scale to 1M+ concurrent calls
Meticulously crafted Kubernetes cluster, featuring built-in scalability and high
availability.
Programmatic calling
Empower your voicebot with exceptional abilities like booking appointments, data
retrieval, form-filling, and much more.
WebRTC streaming
The same protocol employed by Google Meets and Microsoft Teams, ensuring minimal
latency and maximum fault tolerance.
Onprem provider deployments
Steer clear of latency spikes and the unreliability associated with shared
infrastructure.
Multilingual support
Develop voice agents in your users' native languages, including English,
Spanish, German, Hindi, Portuguese, and over 100 others.
Private internet backbone
Prevent network congestion on the public internet for your global users.
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