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Submitted URL: https://helpdesk.binformatic.co.za/
Effective URL: https://binformatic.jitbit.com/helpdesk/Tickets/New
Submission: On December 27 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://binformatic.jitbit.com/helpdesk/Tickets/New
Submission: On December 27 via automatic, source certstream-suspicious — Scanned from DE
Form analysis
1 forms found in the DOMPOST /helpdesk/Tickets/New
<form action="/helpdesk/Tickets/New" enctype="multipart/form-data" id="new-ticket-form" method="post">
<table class="grey outerroundedbox" width="100%">
<thead>
<tr>
<th>New ticket</th>
</tr>
</thead>
<tbody>
<tr>
<td colspan="2">
<div class="outerroundedbox">Welcome to our Helpdesk, please feel free to submit your ticket below. If anything is unclear, please feel free to contact us on 012 004 1310</div>
</td>
</tr>
<tr>
<td> Your email address<br>
<input class="required email" id="YourEmail" name="YourEmail" placeholder="Email" style="width:100%" type="email" value="">
<span class="field-validation-valid" data-valmsg-for="YourEmail" data-valmsg-replace="true"></span>
</td>
</tr>
<tr>
<td>
<select name="CategoryID" id="CategoryID" class="mimicplaceholder digits greyer" data-msg-digits="Please specify a category" data-property-name="CategoryId" onchange="RefreshCategoryInfo();$(this).blur();" data-prompt="Category"
style="display: none;">
<option value="-1"></option>
<option value="429191" title="">General Issues</option>
<optgroup label="IT Support">
<option value="429362" title="">CCTV</option>
<option value="429363" title="">Email</option>
<option value="429364" title="">Hardware</option>
<option value="429365" title="">Maintenance</option>
<option value="429366" title="">Network</option>
<option value="429367" title="">Other</option>
<option value="429368" title="">Printer</option>
<option value="429369" title="">Software</option>
<option value="429370" title="">VoIP</option>
</optgroup>
</select>
<div class="dropdownSelect tooltipstered"><a href="#" class="dropdown-toggle"><div class="dropdown-text">Select category</div><i class="dropdown-icon"></i></a>
<div class="dropdown-overlay"></div>
<nav class="dropdown-menu-wrapper" style="height: 0px;">
<div class="dropdown-menu-container">
<div class="dropdown-menu dropdown-menu-main dropdown-menu-open" style="transform: translate(0px, 0px);">
<header class="dropdown-header"><a href="#" class="dropdown-back"><i class="dropdown-icon"></i><span class="dropdown-text">Back</span></a>
<h5 class="dropdown-title">Please select</h5><a href="#" class="dropdown-close"><i class="dropdown-icon"></i><span class="dropdown-text">Close</span></a>
</header>
<ul role="menu" class="dropdown-list" style="height: 0px;">
<li class="dropdown-item dropdown-selected"></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">General Issues</span></a></li>
<li role="presentation" class="dropdown-divider"></li>
<li role="presentation" class="dropdown-label"><span class="dropdown-text">IT Support</span></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">CCTV</span></a></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">Email</span></a></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">Hardware</span></a></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">Maintenance</span></a></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">Network</span></a></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">Other</span></a></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">Printer</span></a></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">Software</span></a></li>
<li class="dropdown-item"><a href="#" role="menuitem" class="dropdown-link"><span class="dropdown-text">VoIP</span></a></li>
</ul>
<div class="dropdown-mask"></div>
</div>
</div>
</nav>
</div>
<span class="field-validation-valid" data-valmsg-for="CategoryID" data-valmsg-replace="true"></span>
</td>
</tr>
<tr>
<td>
<input class="required" data-val="true" data-val-required="The Subject field is required." id="Subject" name="Subject" placeholder="Subject" style="width:100%" type="text" value="">
<span class="field-validation-valid" data-valmsg-for="Subject" data-valmsg-replace="true"></span>
</td>
</tr>
<tr>
<td>
<div>
<script src="https://cdn.jitbit.com/helpdesk/js/editor.js?v=1640171944" defer=""></script>
<script src="https://cdn.jitbit.com/helpdesk/js/HtmlSanitizer.js?v=1631397718" defer=""></script>
<script src="https://cdn.jitbit.com/helpdesk/js/jquery.simplemodal.min.js?v=1631397718" defer=""></script>
<div class="dropzoneContainer">
<div class="richeditor">
<div class="editbar"> <button tabindex="-1" class="boldbtn fa fa-bold" title="bold" onclick="$('#Body').wswgEditor('execCmd', 'bold');" type="button"></button> <button tabindex="-1" class="italicbtn fa fa-italic" title="italic"
onclick="$('#Body').wswgEditor('execCmd', 'italic');" type="button"></button> <button tabindex="-1" class="underlinebtn fa fa-underline" title="underline" onclick="$('#Body').wswgEditor('execCmd', 'underline');"
type="button"></button>
<div class="dropdown" style="display:inline-block"> <button tabindex="-1" class="dropdown-toggle fa fa-align-center" data-toggle="dropdown" title="align" type="button"> <i class="fa fa-angle-down"></i></button>
<ul class="dropdown-menu outerroundedbox"> <button tabindex="-1" title="align left" onclick="$('#Body').wswgEditor('execCmd', 'justifyLeft');" type="button"><i class="fa fa-align-left"></i></button> <button tabindex="-1"
title="align center" onclick="$('#Body').wswgEditor('execCmd', 'justifyCenter');" type="button"><i class="fa fa-align-center"></i></button> <button tabindex="-1" title="align right"
onclick="$('#Body').wswgEditor('execCmd', 'justifyRight');" type="button"><i class="fa fa-align-right"></i></button> </ul>
</div>
<div class="dropdown" style="display:inline-block"> <button tabindex="-1" class="dropdown-toggle fa fa-text-height" data-toggle="dropdown" title="heading" type="button"> <i class="fa fa-angle-down"></i></button>
<ul class="dropdown-menu outerroundedbox"> <button tabindex="-1" title="H1" onclick="$('#Body').wswgEditor('execCmd', 'formatBlock', '<h1>');" type="button">H1</button> <button tabindex="-1" title="H2"
onclick="$('#Body').wswgEditor('execCmd', 'formatBlock', '<h2>');" type="button">H2</button> <button tabindex="-1" title="H3" onclick="$('#Body').wswgEditor('execCmd', 'formatBlock', '<h3>');" type="button">H3</button> <button
tabindex="-1" title="None" onclick="$('#Body').wswgEditor('execCmd', 'formatBlock', '<div>');" type="button"><i class="fa fa-paragraph"></i></button> </ul>
</div>
<div class="dropdown" style="display:inline-block"> <button tabindex="-1" class="dropdown-toggle fa fa-list-ul" data-toggle="dropdown" title="lists" type="button"> <i class="fa fa-angle-down"></i></button>
<ul class="dropdown-menu outerroundedbox"> <button tabindex="-1" class="listbtn fa fa-list-ul" title="insert unordered list" type="button" onclick="$('#Body').wswgEditor('execCmd', 'InsertUnorderedList');"></button> <button
tabindex="-1" class="listbtn fa fa-list-ol" title="insert ordered list" type="button" onclick="$('#Body').wswgEditor('execCmd', 'InsertOrderedList');"></button> <button tabindex="-1" class="listbtn fa fa-indent" title="indent"
type="button" onclick="$('#Body').wswgEditor('execCmd', 'indent');"></button> <button tabindex="-1" class="listbtn fa fa-indent" title="outdent" type="button" onclick="$('#Body').wswgEditor('execCmd', 'outdent');"></button>
</ul>
</div> <button tabindex="-1" class="hyperlinkbtn fa fa-link" title="hyperlink" onclick="$('#Body').wswgEditor('doLink')" type="button"></button> <button tabindex="-1" class="imagebtn fa fa-picture-o" title="image"
onclick="$('#Body').wswgEditor('doImage')" type="button"></button>
<div class="dropdown" style="display:inline-block"> <button tabindex="-1" class="dropdown-toggle fa fa-smile-o" data-toggle="dropdown" title="Emojis. You can use Win+period or Ctrl+Cmd+space (on Mac) for even more emojis"
type="button"></button>
<ul class="dropdown-menu outerroundedbox"> <button tabindex="-1" onclick="$('#Body').wswgEditor('insertText', '😃');" type="button">😃</button> <button tabindex="-1" onclick="$('#Body').wswgEditor('insertText', '😂');"
type="button">😂</button> <button tabindex="-1" onclick="$('#Body').wswgEditor('insertText', '👍');" type="button">👍</button> <button tabindex="-1" onclick="$('#Body').wswgEditor('insertText', '❤️');"
type="button">❤️</button><br> <button tabindex="-1" onclick="$('#Body').wswgEditor('insertText', '🔥');" type="button">🔥</button> <button tabindex="-1" onclick="$('#Body').wswgEditor('insertText', '🙏');"
type="button">🙏</button> <button tabindex="-1" onclick="$('#Body').wswgEditor('insertText', '🙁');" type="button">🙁</button> <button tabindex="-1" onclick="$('#Body').wswgEditor('insertText', '🎉');"
type="button">🎉</button> </ul>
</div> <button tabindex="-1" class="colorbtn fa fa-eyedropper" title="color" type="button"></button>
<table style="display:none;position:absolute" class="colorpick">
<tbody>
<tr>
<td style="background:#000"></td>
<td style="background:#444"></td>
<td style="background:#666"></td>
<td style="background:#999"></td>
<td style="background:#ccc"></td>
<td style="background:#eee"></td>
<td style="background:#f3f3f3"></td>
<td style="background:#fff"></td>
</tr>
<tr>
<td style="background:#f00"></td>
<td style="background:#f90"></td>
<td style="background:#ff0"></td>
<td style="background:#0f0"></td>
<td style="background:#0ff"></td>
<td style="background:#00f"></td>
<td style="background:#90f"></td>
<td style="background:#f0f"></td>
</tr>
<tr>
<td style="background:#f4cccc"></td>
<td style="background:#fce5cd"></td>
<td style="background:#fff2cc"></td>
<td style="background:#d9ead3"></td>
<td style="background:#d0e0e3"></td>
<td style="background:#cfe2f3"></td>
<td style="background:#d9d2e9"></td>
<td style="background:#ead1dc"></td>
</tr>
<tr>
<td style="background:#ea9999"></td>
<td style="background:#f9cb9c"></td>
<td style="background:#ffe599"></td>
<td style="background:#b6d7a8"></td>
<td style="background:#a2c4c9"></td>
<td style="background:#9fc5e8"></td>
<td style="background:#b4a7d6"></td>
<td style="background:#d5a6bd"></td>
</tr>
<tr>
<td style="background:#e06666"></td>
<td style="background:#f6b26b"></td>
<td style="background:#ffd966"></td>
<td style="background:#93c47d"></td>
<td style="background:#76a5af"></td>
<td style="background:#6fa8dc"></td>
<td style="background:#8e7cc3"></td>
<td style="background:#c27ba0"></td>
</tr>
<tr>
<td style="background:#c00"></td>
<td style="background:#e69138"></td>
<td style="background:#f1c232"></td>
<td style="background:#6aa84f"></td>
<td style="background:#45818e"></td>
<td style="background:#3d85c6"></td>
<td style="background:#674ea7"></td>
<td style="background:#a64d79"></td>
</tr>
<tr>
<td style="background:#900"></td>
<td style="background:#b45f06"></td>
<td style="background:#bf9000"></td>
<td style="background:#38761d"></td>
<td style="background:#134f5c"></td>
<td style="background:#0b5394"></td>
<td style="background:#351c75"></td>
<td style="background:#741b47"></td>
</tr>
<tr>
<td style="background:#600"></td>
<td style="background:#783f04"></td>
<td style="background:#7f6000"></td>
<td style="background:#274e13"></td>
<td style="background:#0c343d"></td>
<td style="background:#073763"></td>
<td style="background:#20124d"></td>
<td style="background:#4c1130"></td>
</tr>
</tbody>
</table> <button tabindex="-1" class="srccode" title="fixed-width font (for source code)" onclick="$('#Body').wswgEditor('doCode')" style="line-height:10px;" type="button"><span style="position:relative;top:-1px">{}</span></button>
<button tabindex="-1" class="fa fa-ban" title="remove formatting for selection" onclick="$('#Body').wswgEditor('execCmd', 'removeFormat')" type="button"></button> <button tabindex="-1" class="htmlbtn fa fa-code"
title="switch to source" type="button" onclick="$('#Body').wswgEditor('switchEditor')"></button>
</div>
<div class="container"><iframe id="rteBody" frameborder="0" style="width: 100%; height: 200px;"></iframe><textarea type="text" id="Body" name="Body" placeholder="Details" class="required editorBBCODE"
style="height: 200px; width: 100%; margin-right: auto; display: none;"></textarea></div>
</div>
<div class="dropzone" style="display:none">
<div><i class="fa fa-paperclip"></i> Drop files here</div>
</div>
</div>
</div>
<span class="field-validation-valid" data-valmsg-for="Body" data-valmsg-replace="true"></span>
</td>
</tr>
<tr id="trNewTicketTools">
</tr>
<tr id="trCustomFields">
<td colspan="2">
<div class="outerroundedbox report-settings" style="margin-bottom:0">
<div class="report-input">
<label for="CustomFieldValue37288">
<span style="color:red;cursor:help" title="Mandatory">*</span> Company </label>
<input type="text" name="cf37288" id="CustomFieldValue37288" placeholder="Company" class="required">
</div>
<div class="report-input">
<label for="CustomFieldValue37290">
<span style="color:red;cursor:help" title="Mandatory">*</span> Employee Name and Surname </label>
<input type="text" name="cf37290" id="CustomFieldValue37290" placeholder="Employee Name and Surname" class="required">
</div>
<div class="report-input">
<label for="CustomFieldValue37289"> Returning Problem </label>
<input type="checkbox" value="1" name="cf37289" id="CustomFieldValue37289">
</div>
</div>
</td>
</tr>
<tr>
<td>
<div style="display:none;padding:0 0 16px" id="divAdvanced" class="onoffcontainer">
</div>
<input id="ReferrerUrl" name="ReferrerUrl" type="hidden" value="">
<input id="ParentTicketId" name="ParentTicketId" type="hidden" value="">
<input id="LinkedTicketId" name="LinkedTicketId" type="hidden" value="">
<input type="submit" id="btnAdd" name="btnAdd" class="topbutton" value="Submit">
<img src="https://cdn.jitbit.com/helpdesk/images/indicator.svg" class="indicator" style="display:none;">
<button type="button" onclick="$(this).hide();$('#divAdvanced').slideToggle();RefreshTechs();" class="graybutton" id="lnkAdvanced" style="display: none;">Advanced...</button>
<a href="javascript:;" id="aCapture" style="float:right;"><i class="fa fa-camera"></i> capture screen...</a>
<div class="filelinks grey">
<div class="fileupload" data-upload-url="/helpdesk/File/FileUpload" data-remove-url="/helpdesk/File/RemoveFileUpload" data-indicator-url="https://cdn.jitbit.com/helpdesk/images/indicator.svg" style="overflow:hidden;position:relative;">
<input type="hidden" name="uploadKey" value="c9e021ee-5808-43a2-b8cf-d63e7566e438" class="uploadKey">
<a href="javascript:void(0)" onkeypress="this.firstChild.click()"><label for="filesInput" class="linkBrowse" style="cursor:pointer" id="fileUploadLbl"><i class="fa fa-paperclip"></i> attach a file...</label></a><br>
<input type="file" id="filesInput" tabindex="-1" multiple="" title="Select file(s) to upload"
style="opacity: 0; filter: alpha(opacity: 0); cursor:pointer; position: absolute; width: 0; left: -2000px; top: 0px; margin:0; padding:0; font-size: 22px; height: 0">
<div class="fileList"></div>
</div>
</div>
<script src="https://cdn.jitbit.com/helpdesk/js/FileUpload.js?v=1631397718" defer=""></script>
</td>
</tr>
</tbody>
</table>
<input type="text" name="email" class="honey" autocomplete="false" tabindex="-1">
<div id="recaptcha" class="g-recaptcha" data-sitekey="6Lcn41wUAAAAADeXyUeU03Qj07Gp_d3oPGM4Ku9T" data-callback="onRecaptchaFinished" data-badge="bottomleft" data-size="invisible">
<div class="grecaptcha-badge" data-style="bottomleft"
style="width: 256px; height: 60px; display: block; transition: left 0.3s ease 0s; position: fixed; bottom: 14px; left: -186px; box-shadow: gray 0px 0px 5px; border-radius: 2px; overflow: hidden;">
<div class="grecaptcha-logo"><iframe title="reCAPTCHA"
src="https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lcn41wUAAAAADeXyUeU03Qj07Gp_d3oPGM4Ku9T&co=aHR0cHM6Ly9iaW5mb3JtYXRpYy5qaXRiaXQuY29tOjQ0Mw..&hl=de&v=VZKEDW9wslPbEc9RmzMqaOAP&size=invisible&badge=bottomleft&cb=df3kw6luet32"
width="256" height="60" role="presentation" name="a-xll1ct41sgn5" frameborder="0" scrolling="no" sandbox="allow-forms allow-popups allow-same-origin allow-scripts allow-top-navigation allow-modals allow-popups-to-escape-sandbox"></iframe>
</div>
<div class="grecaptcha-error"></div><textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response"
style="width: 250px; height: 40px; border: 1px solid rgb(193, 193, 193); margin: 10px 25px; padding: 0px; resize: none; display: none;"></textarea>
</div><iframe style="display: none;"></iframe>
</div>
<script src="https://www.google.com/recaptcha/api.js" async="" defer=""></script>
</form>
Text Content
Helpdesk - b Informatic (Pty) Ltd sign in -------------------------------------------------------------------------------- Recently viewed tickets Log out New ticket Welcome to our Helpdesk, please feel free to submit your ticket below. If anything is unclear, please feel free to contact us on 012 004 1310 Your email address General IssuesCCTVEmailHardwareMaintenanceNetworkOtherPrinterSoftwareVoIP Select category Back PLEASE SELECT Close * * General Issues * * IT Support * CCTV * Email * Hardware * Maintenance * Network * Other * Printer * Software * VoIP H1 H2 H3 😃 😂 👍 ❤️ 🔥 🙏 🙁 🎉 {} Drop files here * Company * Employee Name and Surname Returning Problem Advanced... capture screen... attach a file... Get help for this page Powered by Jitbit HelpDesk