Submitted URL: https://support.citrix.com/article/CTX139672
Effective URL: https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and...
Submission: On July 16 via manual from HK — Scanned from CA

Summary

This website contacted 11 IPs in 1 countries across 6 domains to perform 68 HTTP transactions. The main IP is 13.109.180.2, located in United States and belongs to SALESFORCE, US. The main domain is support.citrix.com. The Cisco Umbrella rank of the primary domain is 241524.
TLS certificate: Issued by DigiCert Global G2 TLS RSA SHA256 202... on July 5th 2024. Valid for: a year.
This is the only time support.citrix.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 53 13.109.180.2 14340 (SALESFORCE)
1 23.15.71.167 16625 (AKAMAI-AS)
3 52.85.151.82 16509 (AMAZON-02)
1 172.253.115.106 15169 (GOOGLE)
1 172.253.122.94 15169 (GOOGLE)
1 52.85.151.46 16509 (AMAZON-02)
1 172.253.115.99 15169 (GOOGLE)
5 13.110.57.241 14340 (SALESFORCE)
1 34.95.87.118 396982 (GOOGLE-CL...)
1 13.110.58.244 14340 (SALESFORCE)
2 13.110.58.170 14340 (SALESFORCE)
68 11
Apex Domain
Subdomains
Transfer
55 citrix.com
support.citrix.com — Cisco Umbrella Rank: 241524
www.citrix.com — Cisco Umbrella Rank: 6285
prod.static.citrix.com — Cisco Umbrella Rank: 903408
3 MB
6 force.com
service.force.com — Cisco Umbrella Rank: 6720
24 KB
4 trustarc.com
consent.trustarc.com — Cisco Umbrella Rank: 4912
34 KB
2 salesforceliveagent.com
d.la3-c1-ia4.salesforceliveagent.com — Cisco Umbrella Rank: 26704
5 KB
2 google.com
www.google.com — Cisco Umbrella Rank: 10
989 B
1 gstatic.com
www.gstatic.com
208 KB
68 6
Domain Requested by
53 support.citrix.com 2 redirects support.citrix.com
6 service.force.com support.citrix.com
4 consent.trustarc.com support.citrix.com
consent.trustarc.com
2 d.la3-c1-ia4.salesforceliveagent.com support.citrix.com
2 www.google.com support.citrix.com
www.gstatic.com
1 prod.static.citrix.com support.citrix.com
1 www.gstatic.com www.google.com
1 www.citrix.com support.citrix.com
68 8
Subject Issuer Validity Valid
support.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-07-05 -
2025-07-08
a year crt.sh
www.citrix.com
GeoTrust RSA CA 2018
2024-02-16 -
2025-01-08
a year crt.sh
*.trustarc.com
Amazon RSA 2048 M02
2024-03-16 -
2025-04-14
a year crt.sh
*.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.na208.force.com
DigiCert TLS RSA SHA256 2020 CA1
2024-01-03 -
2024-12-31
a year crt.sh
*.static.citrix.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2024-05-20 -
2025-05-19
a year crt.sh
*.na207.force.com
DigiCert TLS RSA SHA256 2020 CA1
2024-01-03 -
2024-12-31
a year crt.sh
la3-c1-ia4.salesforceliveagent.com
DigiCert TLS RSA SHA256 2020 CA1
2024-04-22 -
2025-04-20
a year crt.sh

This page contains 4 frames:

Primary Page: https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central?language=en_US
Frame ID: 8603FD15587DD186C2E73B87E69C3BB7
Requests: 65 HTTP requests in this frame

Frame: https://consent.trustarc.com/get?name=crossdomain.html&domain=citrix.com
Frame ID: 69C77DA6D06EB5C4EA1987939B1A30D3
Requests: 1 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6LdiZuMpAAAAAHYOyUw6Ac4adYyJ9nZJkfJF5AIg&co=aHR0cHM6Ly9zdXBwb3J0LmNpdHJpeC5jb206NDQz&hl=en&v=-80zvSY9h4i8O-ocN2P5qTJk&size=invisible&cb=vun4obcz06kb
Frame ID: 574C8DC06B3AE3007DBA75AC4706CE0A
Requests: 1 HTTP requests in this frame

Frame: https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central?language=en_US
Frame ID: B88D3F2F91CD7B85A885B96CC165825E
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

How to choose or edit paperless Invoicing Options from Citrix My Account and Partner Central

Page URL History Show full URLs

  1. https://support.citrix.com/article/CTX139672 HTTP 301
    https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-c... HTTP 301
    https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-c... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • consent\.trustarc\.com

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • /recaptcha/api\.js

Page Statistics

68
Requests

100 %
HTTPS

0 %
IPv6

6
Domains

8
Subdomains

11
IPs

1
Countries

3794 kB
Transfer

15439 kB
Size

9
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.citrix.com/article/CTX139672 HTTP 301
    https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central HTTP 301
    https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central?language=en_US Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

68 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central
support.citrix.com/s/article/
Redirect Chain
  • https://support.citrix.com/article/CTX139672
  • https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central
  • https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central?language=en_US
150 KB
43 KB
Document
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
13.109.180.2 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
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Software
sfdcedge /
Resource Hash
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Security Headers
Name Value
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Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
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User-Agent
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Response headers

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content-type
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date
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expires
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last-modified
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link
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Redirect headers

cache-control
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content-security-policy
upgrade-insecure-requests
date
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location
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referrer-policy
origin-when-cross-origin
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sfdcedge
strict-transport-security
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x-content-type-options
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x-sfdc-request-id
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aura_prod.js
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Protocol
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Security
TLS 1.3, , AES_256_GCM
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Resource Hash
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Security Headers
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Request headers

Referer
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User-Agent
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TLS 1.3, , AES_256_GCM
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Software
sfdcedge /
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 16 Jul 2024 13:37:43 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
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Stylesheet
General
Full URL
https://support.citrix.com/sfsites/c/resource/CSP_CSS_Override/Stylesheet/CSP_cssOverride.css
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Host: support.citrix.com
URL: https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central?language=en_US
Protocol
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Server
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Request headers

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Response headers

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Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/article/CTX139672-how-to-choose-or-edit-paperless-invoicing-options-from-citrix-my-account-and-partner-central?language=en_US
Protocol
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Request headers

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Requested by
Host: support.citrix.com
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Protocol
H2
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Response headers

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EmbeddedServiceConfig.jsonp
d.la3-c1-ia4.salesforceliveagent.com/chat/rest/EmbeddedService/
27 KB
4 KB
Script
General
Full URL
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Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
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Reverse DNS
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Request headers

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Response headers

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19 KB
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Requested by
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URL: https://support.citrix.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
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Server
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Request headers

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Response headers

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URL: https://support.citrix.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
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inert.min.js
service.force.com/embeddedservice/5.0/utils/
8 KB
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Script
General
Full URL
https://service.force.com/embeddedservice/5.0/utils/inert.min.js
Requested by
Host: support.citrix.com
URL: https://support.citrix.com/s/sfsites/auraFW/javascript/WFIwUmVJdmtIRnI3MTFpX0d6c1VwQWhZX25NdHFVdGpDN3BnWlROY1ZGT3cyNTAuOC4zLTYuNC41/aura_prod.js
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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strict-transport-security
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x-content-type-options
nosniff
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Verdicts & Comments Add Verdict or Comment

56 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 function| readCookie function| readDomain object| date string| domain object| Insights function| initializeChatSession function| initESW function| ConnectToLiveAgent function| SendBotInsightsEvents function| _truste_eumap object| truste string| userType function| _truste_eu object| PREF_MGR_API_DEBUG object| PrivacyManagerAPI object| TRUSTE_CMAPI_DEBUG object| ___grecaptcha_cfg object| grecaptcha string| __recaptcha_api boolean| __google_recaptcha_client object| AppGlobals function| sendInsightsEvents function| sendErrorInsightsEvent object| recaptcha object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura function| registerOOBEventsWrapper function| registerOOBEvents function| trackClicks function| addOutageBannerFunction function| addListnerToNavElement function| addListnerToNavButton function| addListnerToProfileButton object| eventsList object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify object| closure_lm_383971 function| Router function| _moreThenOneCriteria function| _isOnlyValidTokens function| _isNoAmbiguousAndOr function| _checkAmbiguousNum function| _checkParentheses function| _filterValidation function| _validate object| embedded_svc

9 Cookies

Domain/Path Name / Value
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Value: %7B%22pageId%22%3A%22d6c496cf-44b3-47de-b6e2-bf86b43b7ab7%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22b263f661-21ad-4e09-bcaf-4e7c2f75b1ae%22%2C%22audienceIds%22%3A%226Au4z000000TNCy%22%7D
support.citrix.com/ Name: CookieConsentPolicy
Value: 0:1
support.citrix.com/ Name: LSKey-c$CookieConsentPolicy
Value: 0:1
support.citrix.com/ Name: sfdc-stream
Value: !Ensu8/Vt/Kh0cbP4lWY0fnY73PR8XB6iy0GT8Kxm3bGdWD+M+fVGSlFfiIRYbkRtJGGk1kYkKb3x+m8=
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Value:
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Value: 8be66570-6ad6-4475-87bc-9b9cb79b4310|NEW
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Value: implied,us
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Value: 1721137065651
support.citrix.com/ Name: pctrk
Value: b79e4d3a-c537-4e9b-980c-1a4f77679ffb

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

consent.trustarc.com
d.la3-c1-ia4.salesforceliveagent.com
prod.static.citrix.com
service.force.com
support.citrix.com
www.citrix.com
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