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October 4, 2024


FAQS

Everything you need to know

COMMUNITY & CONTENT

Are the tutorials videos or text and images?


All our tutorials are text and images only. For learning about an
AI conversation it's best to learn each part of the conversation and see the
prompts that are being sent back and forth.

Plus the pace of AI means that things are moving very quickly, it's much quicker
(and easier) to update text and image tutorials than re-doing videos.

Trust us, we've done this before 🙂.

How often are new tutorials and case studies added?


We add new content as often as the AI world evolves, i.e. frequently. You’ll be
the first to know via our weekly email updates.

How can I access the community?


When you sign up and pay you'll be auto-invited to join our community in Slack.

PLANS

Personal vs Team: What's the difference?


You get the same benefits no matter which plan you choose. The main difference
is the team plan is for multiple seats (up to 10 included).

Teams that join early also have the opportunity to influence what we offer going
forward.


Why is there a one-time fee instead of a subscription?


Because who likes monthly reminders that you’re spending money? Our one-time fee
means you pay once and just focus on all the learning you’ll be doing.

Can I upgrade from an individual to a company plan later?


You can upgrade any time and just pay the difference between what you've already
paid and the company plan price. Just contact us to get you upgraded.

What if I need more than 10 seats for my company?


If your team is bigger than 10, you can buy multiple company plans. If you want
access for more than 50 people, contact us and we'll get you set up.

PAYMENTS

Do you offer discounts for students/educators/other?


If you want access to our platform but price is the issue, just email us and
we'll see what we can do.

We already offer parity pricing and do have discounts available for students,
educators and veterans.


Do you offer refunds?


We offer a 30-day, no questions asked refund window. Just email us within 30
days of purchase and we'll refund you.

Are there any additional fees after the initial payment?


No, your one-time payment covers all current and future content, including
tutorials, case studies, and community access. No hidden fees, no surprises.

HAVE ANOTHER QUESTION?

We're here to help.

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