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 1. Home
    /
 2. License And Privacy


OFFICE TIMELINE LICENSING, POLICIES AND STATEMENTS

Free Editions Premium Editions Office Timeline Add-in EULA Office Timeline
Online TOS Privacy Statement Security FAQ


FREE EDITIONS

OFFICE TIMELINE ADD-IN - FREE EDITION

Office Timeline Add-in Free is a basic timeline maker plugin for PowerPoint.
Licenses are perpetually granted to any employee, individual or company who
downloads and installs the software. It can be used for personal or business
purposes. The Free Edition of the Office Timeline Add-in can be deployed
centrally by any company or organization, and users can upgrade to the latest
version at any time without charge. The license may be transferred and
redistributed without restriction.

OFFICE TIMELINE ONLINE - FREE EDITION

Office Timeline Online Free is a limited online timeline maker. Licenses are
granted to any employee, individual or company who registers for a Free account.
The tool can be used without restriction for any personal or business purposes.
Office Timeline Online Free accounts must be accessed once every 90 days to
remain active. Any user data created with an Office Timeline Online Free account
will be deleted if the account remains idle for more than 90 days.


PREMIUM EDITIONS

OFFICE TIMELINE ADD-IN – PRO EDITION

Office Timeline Pro is a feature-rich PowerPoint add-in that comes with all the
functionalities available in Basic Edition and unlocks additional features that
may be required by project professionals. Each individual who uses the Pro
Edition needs their own license, and a license can be deployed on two of the
user's devices. To get access to the Pro features, users can either purchase a
Pro Edition license directly or upgrade from their current Basic license by
paying the price difference.

Pro Edition licenses are available to enterprises and project professionals in
any quantity, as annual subscriptions. The software reverts to Office Timeline
Free Edition if the subscription is not renewed by expiration. After expiration,
any work created with Office Timeline Pro Edition will be downgraded until the
subscription is renewed.

OFFICE TIMELINE ADD-IN - PRO+ EDITION

Office Timeline Pro+ is a powerful, full-featured add-in for PowerPoint that has
all functionalities available in the Basic & Pro editions and unlocks additional
features useful – but not limited - to project, program, and portfolio managers,
as well as enterprise teams. Each individual who uses the Pro+ Edition needs
their own license, and a license can be deployed on two of the user's devices.
To get access to the Pro+ features, users can either purchase a Pro+ license
directly or upgrade from their current license plan by paying the price
difference.

Pro+ Edition licenses are available to enterprises and project professionals in
any quantity, as annual subscriptions. The software reverts to Free Edition if
the subscription is not renewed by expiration. After expiration, any work
created with Office Timeline Pro+ Edition will be downgraded until the
subscription is renewed.

OFFICE TIMELINE ONLINE

Office Timeline Online is a feature-rich, collaborative online PowerPoint
timeline maker. Office Timeline Online licenses are sold in any quantity as an
annual subscription. Subscriptions grant each user an unrestricted license to
access and use the application from multiple devices. Each user needs to have
their own Office Timeline Online account, and accounts cannot be shared. Office
Timeline Online licenses revert to Free Edition if the subscription is not
renewed by expiration. After expiration, any work created with the paid version
of Office Timeline Online will be downgraded until the subscription is renewed.
If the subscription is not renewed and the user does no log in to their account
within 90 days after expiration, all work saved in the account will be deleted.

***LEGACY*** OFFICE TIMELINE ADD-IN - BASIC EDITION

Office Timeline Add-in Basic Edition was a timeline maker add-in for PowerPoint.
Each person who used Office Timeline Basic Edition needed their own license, and
a license could only be deployed on one personal device. Legacy licenses
(purchased before November 1, 2022) are limited to one user per subscription and
are still accessible for as long as the subscription is not allowed to expire.
After expiration, legacy Basic Edition subscriptions can no longer be renewed.

CAN I TRANSFER THE OFFICE TIMELINE ADD-IN TO ANOTHER USER?

Pro and Pro+ licenses can be transferred. If a named user leaves the company,
freeing up a Pro or Pro+ license key, companies may transfer that license key to
another named user within the organization. Basic licenses cannot be
transferred.

CAN I TRANSFER OFFICE TIMELINE ONLINE TO ANOTHER USER?

If an Office Timeline Online user leaves the organization, freeing up a license,
the designated license manager may reassign it to a different member of the
team.

HOW DOES LICENSING WORK FOR OFFICE TIMELINE ADD-IN?

When you purchase the Basic, Pro or Pro+ Edition of the Office Timeline Add-in,
you receive a unique Product Key. Your Pro and Pro+ product keys are
automatically set for the number of users you purchased them for. Download and
install Office Timeline Free Edition from the Office Timeline website and use
the Product key to activate the license you purchased. During this activation
process, the software will automatically contact our Product Key Service,
validate your license, and activate the premium features for the duration of
your subscription period.

Users who already have a Basic or Pro license activated can upgrade to Pro or
Pro+ by clicking the Upgrade button from the Subscriptions page in their account
and paying the price difference for the Pro or Pro+ Edition.

You will be notified prior to expiration when your license is nearing the end of
its term. If the subscription is renewed prior to expiration, your Product Key
will be extended for 1 year. If you choose not to renew the subscription, the
premium features of Office Timeline will expire and the software will revert to
Office Timeline Free Edition.

HOW DOES LICENSING WORK FOR OFFICE TIMELINE ONLINE?

When you purchase an Office Timeline Online subscription, you are provisioned
with a user account that can access the premium features of the application.
Simply log in to Office Timeline Online and begin using the service. If you
purchase Office Timeline Online for multiple users, you will become a license
manager or have the option to designate one at the time of purchase. The license
administrators’ account will have the additional capability of assigning (and
revoking) Office Timeline Online licenses to other users based on the number of
licenses purchased. As the purchaser of the subscription, you can also revoke a
designated license administrator and assign a new one.

All Office Timeline Online license owners will be notified in advance of
upcoming expiration dates, and subscriptions must be renewed to avoid service
disruption. If a subscription is not renewed, the premium features offered in
Office Timeline Online will no longer be available and the application will
revert to Free Edition.

AUTO-RENEWAL SERVICE

We offer uninterrupted access to the premium versions of Office Timeline Add-in
and Online through an optional auto-renewal service which bills your account and
renews your subscription. If auto-renewal is ON at the time your subscription
expires, the auto-renew service will charge the annual subscription fee and your
license will be extended for 1 year. Prior to automatically charging for any
subscription renewal, you will receive three notifications requesting you to
confirm your automatic renewal settings. You can change these settings at any
time by logging in to your account.


END USER LICENSE AGREEMENT FOR THE OFFICE TIMELINE ADD-IN (EULA)

AGREEMENT AND LICENSE GRANTS

Thank you for choosing the Office Timeline Add-in. This is a legal agreement
between Office Timeline LLC and the party that downloads, installs and/or uses
the Office Timeline Add-in software, each of whom accepts the terms of this
agreement for herself, himself or itself. Office Timeline Add-in software is
licensed and not sold, and the rights to use the software are set forth in this
agreement. These license terms apply to the Office Timeline Add-in and any
Office Timeline updates, supplements, Internet-based services, and support
services.

Acceptance of these terms will constitute a legally binding agreement by and
between Office Timeline LLC and you, the licensee. According to the terms herein
and/or your installation, use of the software also signifies your agreement to
be legally bound by these terms and conditions. As described below, using some
features also operates as your consent to the transmission of certain standard
computer information for Internet-based services. If you do not accept this
agreement or do not want to be bound by these terms, you should not install or
use the software and you shall not have any licensee rights. If you comply with
these license terms, you have the rights below.

The Office Timeline Add-in software is protected by intellectual property laws.
You are granted certain limited rights to install and use the software. You
acknowledge and agree not to use the software in a manner that violates any
applicable law, regulation or this agreement.

Office Timeline Add-in Free Edition. Free Edition licenses are granted to
individuals and businesses who install the software. Office Timeline Add-in Free
Edition licenses may be used on personal and corporate computers. The license
has no run-time limitations and it can be installed on more than one machine.

Premium Office Timeline Add-in Editions. Premium licenses are granted to
individuals or business who purchase them. The licenses are granted per user and
each user of a premium Office Timeline Edition must have a license. The software
can be deployed centrally and distributed across an enterprise to licensed
users. The license grants are not transferrable to any third party.

CONDITIONS

1. TERM. The term of this agreement is until January 1, 2030 or until Office
Timeline LLC changes the term, whichever comes first.

2. FEEDBACK. If you give feedback about the software to Office Timeline, you
give to Office Timeline LLC, without charge or conditions, the right to use,
share and commercialize your feedback in any way and for any purpose, including
future modifications of the software, other products or services, advertising or
marketing materials. These rights survive this agreement.

3. SCOPE OF LICENSE. The software is licensed, not sold. This agreement only
gives you some rights to use the software. Office Timeline LLC reserves all
other rights. Unless applicable law gives you more rights despite this
limitation, you may use the software only as expressly permitted in this
agreement. In doing so, you must comply with any technical limitations in the
software that only allow you to use it in certain ways. You may not:

 a. disclose the results of any benchmark tests of the software to any third
    party without Office Timeline LLC’s prior written approval;
 b. work around any technical limitations in the software;
 c. reverse engineer, decompile or disassemble the software, except and only to
    the extent that applicable law expressly permits, despite this limitation;
 d. make more copies of the software than specified in this agreement or allowed
    by applicable law, despite this limitation;
 e. publish the software for others to copy;
 f. rent, lease or lend the software;
 g. remove any proprietary notices or labels;
 h. transfer the software or this agreement to any third party.



4. EXPORT RESTRICTIONS. The software is subject to United States export laws and
regulations. You must comply with all domestic and international export laws and
regulations that apply to the software. These laws include restrictions on
destinations, end users and end use.

5. CONSENT TO TRANSMISSION OF DATA. Office Timeline LLC may collect anonymous
usage data of the application in a form that does not personally identify you.
This data is transmitted to a secure web service running on the Microsoft Azure
cloud computing platform over HTTPS and is limited to system information and
data on the application setup and how the application is being used. Office
Timeline uses this data in aggregate to optimize products and improve services.
You can opt out of usage data at any time through the Office Timeline Add-in
settings menu by unchecking the Send Usage Data dialog box. System
administrators can disable usage data with a registry key.

6. SUPPORT SERVICES. Because this software is “as is,” we may not provide
support services for it.

7. ENTIRE AGREEMENT. This agreement, and the terms for supplements, updates,
Internet-based services and support services that you use, are the entire
agreement for the software and support services.

8. APPLICABLE LAW.

 a. United States. If you acquired the software in the United States, Washington
    State law governs the interpretation of this agreement and applies to claims
    for breach of it, regardless of conflict of laws principles. The laws of the
    state where you live govern all other claims, including claims under state
    consumer protection laws, unfair competition laws, and in tort.
 b. Outside the United States. If you acquired the software in any other
    country, the laws of that country apply.
 c. Forum Selection. The sole and exclusive venue for any lawsuit arising out of
    or relating to this agreement shall be the King County Superior Court of
    King County, Washington.



9. LEGAL EFFECT. This agreement describes certain legal rights. You may have
other rights under the laws of your country. You may also have rights with
respect to the party from whom you acquired the software. This agreement does
not change your rights under the laws of your country if the laws of your
country do not permit it to do so.

10. DISCLAIMER OF WARRANTY. The software is licensed “as-is” and you bear the
risk of using it. Office Timeline LLC gives no express warranties, guarantees or
conditions. You may have additional consumer rights under your local laws which
this agreement cannot change. To the extent permitted under your local laws,
Office Timeline LLC excludes the implied warranties of merchantability, fitness
for a particular purpose and non-infringement.

11. LIMITATION ON AND EXCLUSION OF REMEDIES AND DAMAGES. You agree to hold
Office Timeline LLC harmless from any and all liability and claims arising out
of your use of the software. You cannot recover any damages, including
consequential, lost profits, special, indirect or incidental damages. This
limitation applies to:

 * anything related to the software, services, content (including code) on third
   party Internet sites, or third party programs;
 * claims for breach of contract, breach of warranty, guarantee or condition,
   strict liability, negligence, or other tort to the extent permitted by
   applicable law;
 * any claims arising from issues Office Timeline knew or should have known
   about the possibility of damages.



12. TERMINATION. This license will terminate automatically if you fail to comply
with the limitations described above. On termination, you must destroy all
copies of the Software.


OFFICE TIMELINE ONLINE TERMS OF SERVICE

Office Timeline Online is an Office Timeline LLC brand. Before registering with
Office Timeline Online , you must read and agree to these Terms of Service
("TOS"). By using Office Timeline Online (“the Service"), you agree to be bound
by the TOS, and you agree that it is as binding as if it were a written
negotiated agreement signed by Office Timeline, LLC ("Office Timeline") and you.

Office Timeline has the right to update and change the TOS from time to time
without notice, and you agree to be bound by such modifications or revisions.
Any new functionality or services that change or enhance the current Service
shall be subject to these Terms of Service. If you continue to use the Service
after any such changes, your continued use constitutes your affirmative
agreement to such changes and your acknowledgment of their meaning. The
applicable version of the Terms of Service can be viewed on this web page at any
time.

DESCRIPTION OF SERVICE

Office Timeline Online is a web-based visual project planning and reporting
application created by Office Timeline. Your use of the Service is at your sole
risk. The service is provided on an AS-IS and AS-AVAILABLE basis.

ELIGIBILITY

You must be at least sixteen (16) years of age to use the Service. If you are
over 16 years of age, but under the age of majority in your jurisdiction, you
must obtain permission from a parent or guardian. You must provide current,
accurate identification, contact, and other information that may be required as
part of the registration process and/or continued use of the Service, including
a valid e-mail address. Accounts registered by automated methods are not
permitted. Each login may only be used by one person. You may grant other people
permission to access to your projects by invitation, but they still need to
create their own account for the Service. Each user is responsible and liable
for maintaining the security of their login credentials and password. Office
Timeline will not be liable for any loss or damage from failure to comply with
this security obligation. Office Timeline reserves the right to refuse service
to anyone at any time without notice for any reason.

PROPER USE

You may not use the Service for any illegal or unauthorized purpose. You must
not, in the use of the Service, violate any laws in your jurisdiction (including
but not limited to copyright laws). You are responsible and liable for all
content posted to the Service and any activity that occurs on your account, even
when content is posted by - or activities being deployed by - others who have
accounts associated with your account. Verbal, physical, written or other abuse
(including threats of abuse or retribution) of any Office Timeline customer,
employee, member, or officer will result in immediate account termination.

You are not allowed to modify, adapt or hack the Service or modify another
website so as to falsely imply that it is associated with the Service or any
other Office Timeline service. You agree not to reproduce, duplicate, copy,
sell, resell or exploit any portion of the Service, use of the Service, or
access to the Service without the express written permission by Office Timeline.

Office Timeline may, but has no obligation to, remove content and accounts
containing content that we determine in our sole discretion are unlawful,
offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise
objectionable or violate any party's intellectual property or these Terms of
Service.

If your bandwidth usage exceeds 100 MB/month, or significantly exceeds the
average bandwidth usage (as determined solely by Office Timeline) of other
Office Timeline Online customers, we reserve the right to immediately disable
your account or reduce the Service or its availability to you until you can
reduce your bandwidth consumption.

CONFIDENTIALITY

The nature of the Service may result or require us to have access to the
materials, information, and content you upload to the service. Office Timeline
acknowledges that some or all of this information may be confidential in nature.
By uploading this information to the Service, you agree that Office Timeline may
have such access when necessary and appropriate.

Office Timeline will undertake reasonable and lawful measures to ensure that the
information remains confidential. In particular, unless compelled by law, Office
Timeline shall not directly or indirectly use, disclose, reveal, publish or
cause to be disclosed any such confidential information to third parties.

Confidential information does not include information that at the time of
disclosure was generally known to the public; after disclosure becomes generally
known to the public through no fault of Office Timeline; or is already in the
possession of the receiving party at the time of disclosure through some other
source.

Office Timeline Online provides 256-bit SSL encryption from client to server.
You understand that the technical processing and transmission of the Service,
including your content, may be transferred over the “public” unencrypted and
involve transmissions over various networks and changes to conform and adapt to
technical requirements of connecting networks or devices.

PAYMENT TERMS

Prices of the Service, including but not limited to annual subscription plan
fees, are subject to change without prior notice. Such notice may be provided at
any time by posting the changes to the Office Timeline website at
www.officetimeline.com or within the Service itself, but Office Timeline is
under no obligation to do so.

The Service is billed in advance on an annual basis and is refundable within 30
days of the purchase date. After the 30 days, no refunds will be made for
premature cancellation of subscription. There will be no refunds or credits for
partial months of service, or refunds for months unused with an open account.

If payment for a subscription has not reached the Service, the account will be
suspended. Office Timeline will not be liable for any loss of content, capacity,
features or external implications that result from said Suspension.

CANCELLATION AND TERMINATION

Each new Office Timeline Online purchase will come with a 30-day satisfaction
guarantee through which you will be allowed to cancel your annual subscription
and receive a refund by replying to your invoice and requesting a refund or by
emailing your request to sales at office timeline dot com. There will be no
refunds when a user fails, for whatever reason, to cancel the subscription by
the end of those 30 days, and Office Timeline does not accept any liability for
any resulting extra charges.

If you cancel after 30 days, no refunds will be issued and you will be able to
continue to use Office Timeline Online until the annual subscription expires.
You will not be charged thereafter. It is the user's responsibility to check
that the subscription has been cancelled by logging into their account and
validating the subscription’s billing settings. There is no cancellation fee.

All payments and payment information for Office Timeline Online services are
handled by a third-party payment gateway. Office Timeline Online holds no credit
card information of any users. All fees are exclusive of all taxes or duties
imposed by governing authorities. You alone are responsible for payment of all
such taxes or duties. Office Timeline shall not be liable to you or to any third
party for any modification, price change, suspension or discontinuance of the
Service.

Office Timeline, in its sole discretion, has the right to suspend or terminate
any account and refuse any and all current or future use of the Service, or any
other Office Timeline service, for any reason at any time. Such termination of
the Service will result in the deactivation or deletion of your account and
content or your access to your account and content, and the forfeiture and
relinquishment of all content in your account.

Canceling your Office Timeline Online subscription will revert it to an Office
Timeline Online Free account. This means you will have limited access to any
data or content, historic or otherwise, that was created by you with the paid
version of Office Timeline Online. Free accounts are kept for a 3-month period,
during which you can reactivate your Office Timeline Online subscription by
making a successful payment. If an Office Timeline Online Free account remains
inactive for longer than 3 months, its data (e.g. any saved timelines) will be
deleted from the Service, and it will not be possible to recover that data. You
understand and agree to this condition.

Office Timeline reserves the right to refuse service to anyone, for any reason,
at any time. Office Timeline reserves the right at any time and from time to
time to modify or discontinue, temporarily or permanently, the Service (or any
part thereof) with or without notice.

Violation of any of the terms contained within this TOS will result in the
termination of your account. While Office Timeline prohibits conduct and content
that violate its TOS, you understand and agree that Office Timeline cannot be
responsible for all content posted on the Service and that you may be exposed to
such materials.

WARRANTIES AND LIABILITY

Office Timeline specifically does not warrant:

 * That the Service will meet any specific requirements including but not
   limited to yours;
 * That the Service will be uninterrupted, timely, secure, or error-free;
 * That the results that are obtained from the use of the Service will be
   accurate or reliable;
 * That the quality of any products, services, information, or other material
   purchased or obtained by you through the Service will meet your expectations;
 * That any errors in the Service will be corrected.

You expressly understand and agree that Office Timeline cannot and shall not be
liable for any direct, indirect, incidental, special, consequential or exemplary
damages, including but not limited to, damages for loss of profits, goodwill,
use, data or other intangible losses (even if Office Timeline has been advised
of the possibility of such damages), resulting from:

 * The use or the inability to use the service;
 * The cost of procurement of substitute goods and services resulting from any
   goods, data, information or services purchased or obtained through or from
   the service;
 * The unauthorized access to or alteration of your transmissions or data;
 * Statements or conduct of any third party on the service;
 * Or any other matter relating to the service.

You expressly understand and agree that you are responsible for implementing and
maintaining anti-virus protections which meet your requirements and that Office
Timeline will not be liable for any loss or damage caused by a virus or any
other technologically harmful material that may infect your computer equipment,
programs or data as a result of using the website or downloading any files from
the website.

The failure of Office Timeline to exercise or enforce any right or provision of
the Terms of Service shall not constitute a waiver of such right or provision or
any other right or provision or term described in the terms of Service. The
Terms of Service constitutes the entire agreement between you and Office
Timeline and governs your use of the Service, superseding any prior agreements
between you and Office Timeline (including, but not limited to, any prior
versions of the Terms of Service).


OFFICE TIMELINE LLC PRIVACY STATEMENT

Protecting your personal data is and always has been at the core of everything
we do. This privacy statement explains what personal data we collect from you
and how we use that data.

DATA WE NEED

Providing the services you expect requires that we collect a limited amount of
personal data. We need this data to make our products work for you.

You provide your name, email address, and company name when you purchase our
software. You may also optionally provide a physical address and your job title,
or assign a different license manager, for which you’ll fill in the name and
email address. We use this information to create user accounts, activate
subscriptions, purchase or renew licenses and to provide technical and sales
support at your request. For example, names are used in our correspondences to
update you when new releases are out or to notify you that your subscription is
going to expire. Your company information is used to create invoices for billing
purposes.

The Office Timeline add-in is a desktop plugin for PowerPoint. It does not
collect, store, or process any personally identifiable information from users,
nor does it collect or store any project or timeline data. For instance, if 1
purchaser buys licenses for 50 add-in users, Office Timeline will have only the
data provided by that 1 purchaser on the website; we will not collect personal
information from all 50 users. To help improve and optimize Office Timeline, it
does collect anonymous usage data in a form that does not personally identify
you. This data is consolidated with other usage data and is limited to system
information on how the application is set up and how the application is being
used. You can opt out of submitting this data in the settings menu at any time.

Office Timeline Online is a web-based timeline maker. To be able to save users’
timelines in the cloud, Office Timeline Online collects and stores timeline
data. This data is secured and encrypted, being visible only to the user, who
can fully control further access to it if they choose to share a timeline with
others. The web app does not collect, store or process any personally
identifiable information that was not provided by the purchaser, license
administrator or user on the website. For instance, if 1 purchaser buys licenses
for 50 web app users, Office Timeline will have only the data provided by the
purchaser during checkout. When assigning licenses to the 50 users, the license
manager will fill in the email addresses of said users, which are used to create
an account on the platform and send important notifications. Office Timeline
Online will also collect anonymous usage data in a form that does not personally
identify you. This data is consolidated with other usage data and is limited to
system information on how the application is being used.

There are a few other pieces of data we need to optimize your experience and
comply with regulations. For example, cookies enable us to localize your
settings and save those preferences. IP addresses provide geographical
information that is used to help us comply with your country’s tax reporting
regulations. Machine IDs are collected from customers who activate our desktop
software so we can ensure licenses work correctly.

SECURE AND PROTECTED PRIVACY

Privacy is important to us, and we are committed to securing your personal data
and empowering your privacy. Our data protection and privacy strategy is built
on a framework made up of these fundamental customer data protection pillars.

 1. Limit data collection: We believe that limiting the personal data we collect
    to the bare minimum is the very best thing we can do to protect your
    security and privacy. Our processes and systems have been designed to
    operate on a minimal amount of uniquely identifiable information, which
    significantly limits your privacy exposure.
 2. Guard and protect: Personal data is kept safe at all times. Our data
    protection strategy has been created to guard your data throughout its
    entire lifecycle. Because we limit the amount or personal information
    collected, we are able to easily manage it at all points with the strongest
    encryption security methods available.
 3. Transparency and control: We believe in giving you access to and control
    over your personal data, and we have built processes for updating or
    deleting data on demand. You can view or edit your personal data by logging
    into your account: https://www.officetimeline.com/login. You can also
    request a report of your personal data or request your personal data be
    deleted by emailing support@officetimeline.com.
 4. Secure credit cards: When you choose to make a purchase, you can rest
    assured your credit card information is never handled or stored on our
    servers, nor do we have access to it. We believe your credit card
    information should be carefully managed, protected and secured by an
    industry expert and not by us. You can initiate a credit card deletion
    request from inside your account or by emailing support@officetimeline.com.
 5. Fair usage: The limited personal data we collect is used in a fair, legal,
    reasonable way as you would reasonably expect is needed to operate the
    service we offer. We do not use personal data for profiling purposes, nor do
    we sell or trade any of the personally identifiable data we collect.
 6. Trusted vendors:
    * Core Technology Vendors: We share personal data with these vendors as
      necessary to deliver our services. For example, our products are built
      using Microsoft Azure’s cloud computing platform, and our credit card
      processing is managed by Stripe. In addition, we use Microsoft Office for
      email communications, and our communication engines are built on
      Sendgrid’s messaging platform. None of these vendors are allowed to use
      your personal data for any other purpose.
    * Supporting vendors: In addition to our Core Technology Vendors, we may use
      services from these technology partners. They are listed below, along with
      links to their privacy policies:
      * Intercom – provides you with a fast and simple channel to reach us
        whenever you have questions or need help;
      * Appzi – enables you to easily send us feedback and suggestions for
        improvement;
      * Zendesk - provides quick access to useful guides, resources and
        technical support;
      * Hotjar, Google Analytics and Bing Ads– enable us to optimize our
        marketing campaigns and webpages and measure any changes we make to
        them;

If you have any questions about our licensing policies, privacy statement, or
terms & conditions, please don’t hesitate to contact us at
feedback@officetimeline.com.


OFFICE TIMELINE SECURITY FAQ

OVERVIEW

Our business runs on our software. We depend on it to manage software
development sprints, roadmaps, IT projects and for all cross-organization
planning. We also use it to communicate with external teams, clients, executives
and other important stakeholders. As such a heavy consumer of Office Timeline
ourselves, we understand how important the security of our software is to our
customers.

We have focused on implementing a holistic and comprehensive security discipline
across all parts of our business. The following Security FAQ will provide
information on how we practice security across our business. It will cover:

 * App security and infrastructure
 * Data Center and Disaster Recovery
 * Methodologies
 * Certifications / Attestations



To help deliver the software and services our customers require, we work with a
small group of trusted vendors. Each of these vendors – such as Stripe or
Microsoft Azure – have been carefully selected for meeting a high-standard of
security. Our Security FAQ does not address the security practices of these
vendors. For a list of our trusted vendors and links to their security pages,
please see our privacy statement.

APP SECURITY AND INFRASTRUCTURE

HOW DO USERS GET AND MANAGE THEIR PASSWORDS?

Depending on the type of license they purchase, some Office Timeline users will
set up user accounts. These users will set their password at registration from
our website or inside the Office Timeline Online app, and they have several
options to change it if needed:

 1. Clicking the Forgot Password link at login. The system will email the user a
    reset link that will allow them to set a new password securely.
 2. Changing it from their Account Settings page once logged in. To prevent
    unauthorized access, the user will need to re-enter the old password to be
    able to save the new one.
 3. Contacting our support team. In this case, our support representative will
    initiate the reset and create a temporary password, which the user will be
    requested to change as soon as they sign in to their account.



DOES THE APPLICATION ENFORCE MINIMUM PASSWORD SECURITY REQUIREMENTS?

Yes. The minimum password security requirements we enforce are:

 * The password must have at least 8 characters
 * It can’t be a single repeated character (e.g. aaaaaaaa, 11111)
 * It can’t be a series of consecutive characters (e.g. 12345678, abcdefgh)



Additionally, the user interface provides a strength meter that presents the
reliability of their chosen password based on length and the character classes
included. The password is encrypted in our database using 256-bit encryption.

DO SESSIONS AUTOMATICALLY TIMEOUT AFTER A SPECIFIED PERIOD OF INACTIVITY? IF
YES, HOW LONG IS THE SESSION TIMEOUT?

Yes. Both on the main website and in the Office Timeline Online app, the session
timeout is set at 60 days. If the user doesn’t access the site or the web app
before this period expires, they will be automatically logged out of their
account.

HOW IS THE TRAFFIC BETWEEN CLIENTS AND SERVERS PROTECTED?

We use SSL/TLS for communication channel encryption, and we are protected
against XSS (cross-site scripting) attacks. In addition, customer data & credit
card data are validated in a Stripe plugin for an additional layer of security.

DO YOU MAINTAIN SECURE CODING GUIDELINES AND CONDUCT SECURITY CODE REVIEWS ON
THE SOURCE CODE?

Yes. Our technical security expert maintains the security coding standards,
which are applied by developers, testers, and team leaders when uploading code
on the repository. Every team receives ongoing training on security code
policies.

HOW DO YOU DETECT CODE SECURITY DEFECTS PRIOR TO PRODUCTION?

We have a testing process for the source code (including automated tests, unit
and integration tests and automated source code analysis tools), which is used,
reviewed and maintained constantly by our developers and security manager. This
process gives testing requirements the same priority as functional requirements
in development cycles, so we can quickly identify any risks early.

DO YOU PROTECT AGAINST CROSS-SITE SCRIPTING?

Yes. Our website uses the default mechanism from ASP.NET Core (anti-forgery
token) against Cross-Site Scripting attacks. This mechanism is the safest method
currently available for web applications.

ARE YOUR SYSTEMS CONFIGURED TO LOG SECURITY-RELEVANT EVENTS, SUCH AS
AUTHENTICATION, DATA ACCESS, PAYMENTS ETC.?

Yes. We have a comprehensive internal audit system which logs all application
events containing data related to users, orders, payments, invoices, emails,
etc. These logs, along with errors, are saved, tracked and reported (on website
and by email) via alerting and error tools from Kibana and Rollbar.

DOES YOUR WEBSITE OR ONLINE APP REQUIRE CERTAIN BROWSER PLUGINS TO WORK
CORRECTLY?

No. Our website and application do not require any plugin; however, you will
need to have JavaScript enabled in your browser.

IF ANY FORM OF CRYPTOGRAPHY IS USED IN YOUR APPLICATION, PLEASE DESCRIBE THE
ALGORITHMS THAT ARE USED.

We use the data protection code base package
Microsoft.AspNetCore.Cryptography.KeyDerivation. It includes the default hashing
algorithm from .NET Core (HMAC-SHA1, 128-bit salt, 256-bit subkey) which is to
protect passwords, tokens, and other data in our system.

DOES YOUR SOFTWARE AS A SERVICE USE TRANSPORT ENCRYPTION?

Yes. Both the Office Timeline Online app and the main website are accessible
over HTTPS, and the communication channel is encrypted with SSL/TLS, to provide
high levels of integrity and confidentiality.

WHAT TYPE OF EVENTS ARE LOGGED AND MONITORED?

We have defined and provisioned a suite of security related alerts that are
triggered via Microsoft Azure’s monitoring service. For example, these events
include website crashes, database availability, CPU/memory load threshold, or
other services down alerts. Our administrators and security managers are
notified by email and SMS whenever an alert is triggered.

HAVE YOU EXPERIENCED A CUSTOMER DATA BREACH IN THE PAST TWO YEARS?

No. Our customer data has been safely protected since our company’s formation,
and we are working hard to keep it safe.

DOES YOUR COMPANY USE FIREWALLS AND/OR NETWORK ZONING TO RESTRICT TRAFFIC INTO
AND OUT OF YOUR NETWORK AT STRATEGIC POINTS?

Yes. We use Microsoft Azure's Web Application Firewall (WAF) and DDoS Protection
to stop network and application layer attacks at the edge, as well as to
control, log, filter and block traffic to our backend. In addition, we have a
process in place to ensure only authorized personnel can access it. We also
utilize network zoning to provide an additional layer of security – where each
edge component is in its own network, and the internal networks communicate
through VPN, allowing only desired traffic through.

IS ENCRYPTION PROTECTION IN PLACE FOR INTERNAL NETWORK TRAFFIC THAT POTENTIALLY
CARRIES CUSTOMER-SENSITIVE INFORMATION?

Yes. Customer-sensitive data and the application credentials, SSL certificates,
and encryption keys are managed, stored, and transmitted securely through the
Azure Management Portal in adherence to Azure Data Security and Encryption Best
Practices. Additionally, access to the management portal is restricted and
requires specific permission, which is logged and recorded in a secure manner.

DOES YOUR NETWORK HAVE PROTECTIONS AGAINST ARP SPOOFING?

All our networks leverage Azure's advanced security services, which include
protection against Man-in-the-middle attacks such as Address Resolution Protocol
(ARP) and Flooding. As an additional layer of security, networks can only be
accessed through user authentication with strong password requirements.

DATA CENTER & DISASTER RECOVERY

WHO IS YOUR DATA CENTER PROVIDER? ARE THEY CERTIFIED AGAINST A COMPLIANCE THEME?
(E.G., TIA-942, ISO 27001, SSAE-16, ETC.)

Our data center provider is Microsoft Azure, which meets a broad range of
international and industry-specific compliance standards, from ISO27001, HIPAA,
and FedRAMP, to SOC 1 and SOC 2. Rigorous third-party audits verify Azure's
adherence to the strict security controls mandated by these standards. Azure's
compliance reports are available on Microsoft's Service Trust Portal.

DO YOU SYNC DATA TO A DIFFERENT ENVIRONMENT OTHER THAN THE DATABASE?

Yes. We use Elasticsearch clusters to sync data for reports, to log emails sent
by the system, and for internal data auditing purposes. In addition, we also use
Kibana for logs and errors (please see our FAQ on logging security-relevant
events).

DO YOU BACK UP DATA?

Yes. All data is saved in the cloud and it is backed up every minute using Azure
cloud back-up services. Our back-up and recovery architecture uses geo-redundant
storage (RA-GRS) to ensure that the backups are preserved even if the data
center is unavailable. Backups are automatically kept for 35 days.

DO YOU STORE BACKUPS ON REMOVABLE MEDIA OR IN OFF-SITE FACILITIES?

Yes. We back up regularly and store these back-ups with Azure. Additionally, we
regularly back up to removable media, which are stored at off-site facilities.
All backup data is encrypted.

DO YOU HAVE AN AUDITABLE PROCESS IN PLACE FOR GRANTING AND REVOKING PHYSICAL
ACCESS TO DATA CENTERS?

Azure is composed of globally distributed datacenters that are strictly
controlled to reduce risk of unauthorized users gaining physical access. We do
not have physical access to them.

DO YOU HAVE DISASTER RECOVERY AND BUSINESS CONTINUITY PROCEDURES IN PLACE?

Yes. We have a business continuity and disaster recovery (BCDR) process that
covers disaster recovery procedures and best practices to ensure business
continuity. It addresses disruptions in the service we provide customers, to
keep our applications running during unplanned downtimes. Additionally, it
leverages Azure recovery services (auto-healing, auto-restart servers, machine
replication, geo replication etc.) to ensure business recoverability during
outages.

IS THERE A MANUAL BACKUP AND RESTORATION PROCESS?

Backups are done automatically through Azure and retained for 35 days.
Additionally, we back up data offsite – these backups are automatic as well. As
for restoration, this is done manually by authorized staff.

DO YOU HAVE PROCEDURES IN PLACE FOR NOTIFYING CLIENTS WHEN BUSINESS DISRUPTIONS
OCCUR?

Yes. Depending on the severity of the business disruption, we may send
notifications explaining the issue and letting users know the impact,
restoration times and any temporary alternative solutions. To ensure maximum
visibility, such notifications may also be posted on all our social media
channels.

HAS YOUR COMPANY EVER EXPERIENCED A MAJOR DISRUPTION (I.E. CATASTROPHIC NATURAL
DISASTER, FIRE, TECHNOLOGY DISRUPTION, DENIAL OF SERVICE ATTACK, MATERIAL
FINANCIAL LOSS)?

No, we haven't experienced any major disruptions.

METHODOLOGIES

HAS YOUR COMPANY SELECTED AN INDIVIDUAL OR TEAM TO BE RESPONSIBLE FOR MANAGING
THE INFORMATION SECURITY AND PRIVACY PROGRAM?

Yes. We have a dedicated security professional who oversees secure architecture
and practices, and we have a technical security expert who is responsible for
specific, code-related data and secure software development processes. Both
receive ongoing information security training and stay current with the latest
technologies, and threats, applicable to our applications.

IS THERE A SOFTWARE DEVELOPMENT LIFE CYCLE (SDLC) PROCESS?

Our development and delivery process is based on the Agile methodology. We use
Continuous Integration and Continuous Delivery for our build and release process
to ensure that we can deploy changes quickly and in a sustainable way. Our teams
work in iterations and cycle through processes of planning, design, development,
testing and deployment, and tasks are adjusted as the situation demands. This
practice allows us to detect problems early, reduce risks, and easily adapt to
changes in requirements.

HOW ARE CHANGES TESTED?

Development teams create unit and integration tests and also perform manual
testing for code changes before deploying to a Development server. Then, the
testers create and execute automated and manual tests on both the Development
and Testing servers. When the testing teams certify and approve code changes,
they are deployed to a Staging server and re-tested simulating a Live
environment. The final phase is to swap Staging with Live and re-test in the
Live environment.

HOW ARE THEY REVIEWED AND APPROVED?

We have a managed development process. When a developer has finished working on
a task, that work is submitted for review and approval from a reviewer board.
The code will be merged into the main branch (repository) only when the work is
approved.

IS PRODUCTION DATA USED FOR DEVELOPMENT AND/OR TESTING?

No, real customer data (emails, Stripe customer ID, etc.) is never used for
development or testing. We have a mock database which is used for development
and testing.

DO DEVELOPERS HAVE ACCESS TO DEPLOY INTO PRODUCTION?

No. Once the testing team certifies and approves code changes, a small group of
key DevOps staff follow a carefully managed methodology to deploy new code into
production.

DO YOU USE AN AUTOMATED SOURCE-CODE ANALYSIS TOOL TO DETECT CODE SECURITY
DEFECTS PRIOR TO PRODUCTION?

Yes, we use tools for automated source-code analysis. These tools are developer
productivity extensions for Microsoft Visual Studio that provide continuous code
analysis and immediate detection of errors and problems. Our development teams
use them to find runtime and compiler errors, code smells, and redundancies as
they code. They are also used to scan existing code to ensure compliance with
the most current coding standards.

CERTIFICATIONS / ATTESTATIONS

IS OFFICE TIMELINE SOC 2® COMPLIANT?

Yes, Office Timeline is SOC 2 compliant. We’ve recently received our SOC 2 Type
1 Report which provides an external audit that demonstrates we are meeting the
security commitments we have made to our customers. But it doesn’t end here. Our
commitment to security and compliance is a top priority, so we’re constantly
investing, working towards achieving our SOC 2 Type 2 attestation in 2023.

To meet this goal, we use Drata’s automation platform to continuously monitor
100+ internal security controls across the organization against the highest
possible standards. Automated alerts and evidence collection allows us to
confidently prove our security and compliance posture any day of the year, while
fostering a security-first mindset and culture of compliance across the
organization.

If you believe you’ve discovered a bug in Office Timeline’s security, please get
in touch at security@officetimeline.com. Our security team promptly investigates
all reported issues.

For more information about our security policies, please contact us at
security@officetimeline.com.

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