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WHAT IS A KPI?



Key Performance Indicators (KPIs) are the critical (key) indicators of progress
toward an intended result. They help you understand if you are achieving your
goals. KPIs create an analytical basis for decision making and help focus
attention on what matters most. KPIs:

 * Are used to improve performance and achieve goals
 * Focus attention on what matters
 * Provide evidence to inform decision making

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LIVE ONLINE
KPI PROFESSIONAL CERTIFICATION

 
 
 

The KPI Professional Certification can now be gained via a virtual offering!
Experience the entire program as a series of webinars, facilitated group
activities, and an online exam. All sessions, including small group exercises,
will be facilitated by an expert facilitating consultant.

This course is designed to help participants understand the fundamentals of
performance management, then successfully develop, deploy, and manage meaningful
KPIs for strategic, operational, or program management.

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KPI DEVELOPMENT BEST PRACTICES

 
 
 

Developing meaningful KPIs is both an art and a science, involving a deep
understanding of what to measure, how to measure, how to analyze performance
information, how to report and clearly inform others regarding desired results
and performance, and how to use the information to make better decisions. The
MPRA methodology gives organizations a way to systematically:

 * Articulate a shared vision of what you are trying to achieve
 * Set practical goals
 * Develop meaningful indicators that can be managed and used for
   decision-making
 * Establish long-term discipline around getting things done.

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THOUGHT LEADERSHIP

KPI.org is a free online resource for those dedicated to improving performance
through the use of KPIs. KPI.org is sponsored by the Balanced Scorecard
Institute.

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CONSULTING

Our consulting services are designed to provide you with the confidence that
your KPI development and implementation will be a success.

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TRAINING AND CERTIFICATION

Our KPI certification programs, offered in association with the George
Washington University Center for Excellence in Public Leadership, give KPI
practitioners the tools they need to succeed.

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KPIS: WHAT THEY ARE AND WHY YOUR ORGANIZATION NEEDS THEM

 
 
 

Many managers we talk to are embarrassed by the way their organization measures
and reports their performance. But why? Most agree that performance measurement
is a foundational element of good management and a key to success. Surprisingly,
most struggle to:

 * Easily find meaningful Key Performance Indicators (KPIs)
 * Get true buy-in to performance measurement
 * Strongly align measures to strategy
 * Use measures to drive improvement

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