URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&a...
Submission: On May 04 via api from US — Scanned from DE

Summary

This website contacted 20 IPs in 3 countries across 15 domains to perform 81 HTTP transactions. The main IP is 141.193.213.20, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 315108.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 141.193.213.20 209242 (CLOUDFLAR...)
7 2a00:1450:400... 15169 (GOOGLE)
2 138.199.36.11 60068 (CDN77 ^_^)
3 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:225... 16509 (AMAZON-02)
2 13.32.121.26 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
1 18.66.112.72 16509 (AMAZON-02)
1 2400:52e0:1e0... 200325 (BUNNYCDN)
3 2001:4860:480... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2001:4860:480... 15169 (GOOGLE)
1 2600:9000:20e... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
81 20
Apex Domain
Subdomains
Transfer
43 egain.com
www.egain.com — Cisco Umbrella Rank: 315108
hd.egain.com — Cisco Umbrella Rank: 949680
537 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 48
445 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 347
www.linkedin.com — Cisco Umbrella Rank: 594
px4.ads.linkedin.com — Cisco Umbrella Rank: 6148
5 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 30
region1.google-analytics.com — Cisco Umbrella Rank: 2587
21 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 6386
669 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
669 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 34
stats.g.doubleclick.net — Cisco Umbrella Rank: 74
2 KB
3 gstatic.com
fonts.gstatic.com
79 KB
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 335
13 KB
3 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 37
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 22450
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21913
18 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 14471
tr.lfeeder.com — Cisco Umbrella Rank: 22590
12 KB
1 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 830
367 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 736
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 4288
2 KB
81 15
Domain Requested by
41 www.egain.com www.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
3 fonts.googleapis.com www.egain.com
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 cdn.linkedin.oribi.io snap.licdn.com
1 region1.google-analytics.com www.googletagmanager.com
1 googleads.g.doubleclick.net www.googletagmanager.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 tr.lfeeder.com www.egain.com
1 snap.licdn.com www.egain.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
81 22
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2023-01-10 -
2024-02-11
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
cdn.printfriendly.com
R3
2023-04-29 -
2023-07-28
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2023-04-04 -
2024-04-03
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2023-02-16 -
2023-08-16
6 months crt.sh
*.lfeeder.com
Amazon RSA 2048 M01
2023-02-28 -
2023-08-07
5 months crt.sh
hd.egain.com
Amazon RSA 2048 M01
2023-02-22 -
2024-02-08
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2023-02-01 -
2024-01-31
a year crt.sh
key-cdn.printfriendly.com
R3
2023-04-29 -
2023-07-28
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
linkedin.oribi.io
Amazon RSA 2048 M01
2023-02-24 -
2023-08-06
5 months crt.sh
www.google.com
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh
www.google.de
GTS CA 1C3
2023-04-17 -
2023-07-10
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital3_na&uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Frame ID: B56F49D870D102AC0F4F0999790D46F5
Requests: 81 HTTP requests in this frame

Screenshot

Page Title

Buying Digital Customer Service Software? Avoid Vendor Traps | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • /flickity(?:\.pkgd)?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

81
Requests

99 %
HTTPS

76 %
IPv6

15
Domains

22
Subdomains

20
IPs

3
Countries

1138 kB
Transfer

2881 kB
Size

24
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 69
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683208803004&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1683208803004%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fdigital-customer-service-software-vendor-traps%252F%253Futm_source%253D1on1%2526amp%253Butm_medium%253Demail%2526amp%253Butm_campaign%253Ddigital3_na%2526amp%253Buid%253D8d94faac-c4f3-eb11-94ee-000d3a18f937%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683208803004&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683208803004&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&liSync=true&e_ipv6=AQJK6SF2Op3hwgAAAYfnEBjoeEEOSmSJXfn-NQKHpXRLxwbwVQ9YsRT8S_BiHV-Dix28vBQ

81 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/digital-customer-service-software-vendor-traps/
166 KB
35 KB
Document
General
Full URL
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
bfebd87310fec79acd8be7e2fc08f37ce266f17716753d5b63ab138c80d2a96c
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control
max-age=259200, must-revalidate
cf-cache-status
DYNAMIC
cf-ray
7c21447eeced8ffe-FRA
content-encoding
br
content-type
text/html; charset=UTF-8
date
Thu, 04 May 2023 14:00:02 GMT
link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9557>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9557>; rel=shortlink
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy
origin
server
cloudflare
strict-transport-security
max-age=63072000
vary
Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-pass-why
custom-args
x-powered-by
WP Engine
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
687166
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-131e"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c2144867edb8ffe-FRA
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
895 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
239637
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 22:07:45 GMT
server
cloudflare
etag
W/"6414e4b1-a6b"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c2144867ede8ffe-FRA
style.css
www.egain.com/egain/
0
241 B
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
687166
x-powered-by
WP Engine
content-encoding
br
x-cache
HIT: 70
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c2144867edf8ffe-FRA
expires
Thu, 25 Apr 2024 13:58:36 GMT
style.css
www.egain.com/egain-child/
1 B
99 B
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare / WP Engine
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
x-cache-group
normal
x-content-type-options
nosniff
strict-transport-security
max-age=63072000
x-cacheable
YES:31536000.000
cf-cache-status
HIT
age
687166
x-powered-by
WP Engine
x-cache
HIT: 70
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
1
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Mon, 13 Mar 2023 03:16:32 GMT
server
cloudflare
vary
Accept-Encoding,Cookie
x-frame-options
SAMEORIGIN
content-type
text/css; charset=UTF-8
cache-control
max-age=31536000, must-revalidate
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
accept-ranges
bytes
cf-ray
7c2144867ee18ffe-FRA
expires
Thu, 25 Apr 2024 13:58:36 GMT
all.min.css
www.egain.com/egain/assets/fonts/fontawesome/css/
58 KB
13 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
c493875ea907c37e2ef7b9560f75ad5dd918121a0f42889eda351ccab0373eb1
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
687166
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
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Host: www.egain.com
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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cloudflare
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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server
cloudflare
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General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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Response headers

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strict-transport-security
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date
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content-encoding
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js
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118 KB
46 KB
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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accept-language
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date
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content-encoding
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accept-language
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Response headers

date
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content-encoding
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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date
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strict-transport-security
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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accept-language
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Response headers

date
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strict-transport-security
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x-content-type-options
nosniff
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cloudflare
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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QUIC, , AES_128_GCM
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accept-language
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Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
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871 B
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General
Full URL
https://www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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Request headers

accept-language
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https://www.egain.com/
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Response headers

date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
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server
cloudflare
etag
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vary
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x-frame-options
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cache-control
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cf-ray
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printfriendly.js
cdn.printfriendly.com/
54 KB
17 KB
Script
General
Full URL
https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
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TLS 1.3, , AES_256_GCM
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Software
BunnyCDN-DE1-1054 /
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Request headers

accept-language
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https://www.egain.com/
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

expires
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cdn-pullzone
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gzip
last-modified
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server
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cdn-proxyver
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cdn-requestpullcode
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vary
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x-goog-generation
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content-type
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access-control-expose-headers
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cache-control
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General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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strict-transport-security
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Response headers

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General
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Host: www.egain.com
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Response headers

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strict-transport-security
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server
cloudflare
etag
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cf-ray
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General
Full URL
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Requested by
Host: www.egain.com
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accept-language
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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56 KB
15 KB
Script
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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accept-language
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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2 KB
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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accept-language
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Response headers

date
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strict-transport-security
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server
cloudflare
etag
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cf-ray
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12 KB
3 KB
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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Response headers

date
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strict-transport-security
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Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
W/"640e94ac-2e6f"
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x-frame-options
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cf-ray
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scroll-top.min.js
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9 KB
3 KB
Script
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
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Request headers

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Response headers

date
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strict-transport-security
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content-encoding
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last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
W/"640e94ac-231d"
vary
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x-frame-options
SAMEORIGIN
content-type
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cf-ray
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select.min.js
www.egain.com/egain/assets/js/
5 KB
2 KB
Script
General
Full URL
https://www.egain.com/egain/assets/js/select.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
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Request headers

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Response headers

date
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strict-transport-security
max-age=63072000
x-content-type-options
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alt-svc
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origin
last-modified
Mon, 13 Mar 2023 03:12:44 GMT
server
cloudflare
etag
W/"640e94ac-143d"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
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*
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permissions-policy
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cf-ray
7c2144884d221a47-FRA
app.min.js
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5 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000
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X-Frame-Options SAMEORIGIN
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
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alt-svc
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x-xss-protection
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referrer-policy
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last-modified
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server
cloudflare
etag
W/"6414df74-14c1"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c2144884d231a47-FRA
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
442ded1995bed09d71ebbac985047547e1d12bee2b9824486333e44b0d6365ca
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
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alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
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server
cloudflare
etag
W/"6414e0c6-1dd7f"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c2144884d241a47-FRA
jquery.fancybox.min.css
www.egain.com/egain-child/fancy/
4 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
b89c80d6ba4a053f59a1bb0f54d438740c3200100bc3237472e5d0a2e7345b59
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
602504
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-f66"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c2144884d251a47-FRA
jquery.fancybox.min.js
www.egain.com/egain-child/fancy/
23 KB
9 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
08755c8d83c85000c67c40898e9a0c004ce516b7318ad5ec0ae007395b8c1fff
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
567607
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Fri, 17 Mar 2023 06:05:30 GMT
server
cloudflare
etag
W/"6414032a-5a0a"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
application/javascript
access-control-allow-origin
*
cache-control
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permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c2144884d271a47-FRA
contact-us.svg
www.egain.com/egain-media/2023/04/
6 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2023/04/contact-us.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
128de1b1cc499f5045fb090bf0375f195e378167b28b527c0bad776e9d6d65f7
Security Headers
Name Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
strict-transport-security
max-age=63072000
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
age
603138
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
1; mode=block
referrer-policy
origin
last-modified
Tue, 18 Apr 2023 18:52:02 GMT
server
cloudflare
etag
W/"643ee6d2-1810"
vary
Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
public, max-age=31536000
permissions-policy
geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray
7c2144884d2e1a47-FRA
css
fonts.googleapis.com/
4 KB
938 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
d80b04b7e3bbf1d02f146f644dd1b1601f17abf76c39bf725a317a9f667b7b2b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 04 May 2023 13:59:49 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 04 May 2023 14:00:02 GMT
css
fonts.googleapis.com/
5 KB
728 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
0aa2b75fe7d81cc815e50735a692e6a6f7c7a6cc2d78acdce12195b538a319c7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 04 May 2023 12:45:29 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 04 May 2023 14:00:02 GMT
css
fonts.googleapis.com/
8 KB
806 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
128ac522234419f298356d7ab25459039f235c73683aadf321a9461b25bdab0f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 04 May 2023 12:13:22 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 04 May 2023 14:00:02 GMT
gtm.js
www.googletagmanager.com/
175 KB
57 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
5f14ae091b3971127f274efbca81fcfcce7b3bbedcc0117df8728847bc01c488
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
58586
x-xss-protection
0
last-modified
Thu, 04 May 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 04 May 2023 14:00:02 GMT
gtm.js
www.googletagmanager.com/
138 KB
50 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
f53f88249fe2aef3c9bc361fc917f740130749b4c6ca5cbef9568c8e4f455f42
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
50735
x-xss-protection
0
last-modified
Thu, 04 May 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 04 May 2023 14:00:02 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
3 KB
2 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
a93a947321f530742f65d4d9950e8673aef28d1b458aa150d50b67158922ee30
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
via
1.1 google
server
cloudflare
x-powered-by
Express
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
7c214488ce8c2bcd-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type,requestFromZITag,unifiedScriptVerified,_zitok
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
bat.js
bat.bing.com/
40 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
eec5c0b7f3736c064a5c93fb61f419fe7d3f7c1815c81004312fd349fd43be2c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
date
Thu, 04 May 2023 14:00:01 GMT
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https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.72 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-72.fra56.r.cloudfront.net
Software
CloudFront /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:03 GMT
via
1.1 da9380f22ff2303fc2fd4652bf7ec7ba.cloudfront.net (CloudFront)
server
CloudFront
x-amz-cf-pop
FRA56-P5
x-cache
LambdaGeneratedResponse from cloudfront
content-type
image/gif
content-length
43
x-amz-cf-id
fSZqUd9Q4fWkA-uwL4RwLEBykzaw5a_AgFhA4zk3z7Dt08PZAYpOew==
a
key-cdn.printfriendly.com/api/v3/domain_settings/
160 B
642 B
Script
General
Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2400:52e0:1e00::1075:1 , Germany, ASN200325 (BUNNYCDN, SI),
Reverse DNS
Software
BunnyCDN-DE1-1075 /
Resource Hash
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:03 GMT
content-encoding
br
cdn-edgestorageid
1077
cdn-cachedat
01/31/2023 11:22:24
cdn-pullzone
1170691
alt-svc
h3=":443"; ma=2592000
x-request-id
271f6b6a-96c5-4b19-bb2d-eebe19cc4a2f
x-runtime
0.014802
server
BunnyCDN-DE1-1075
cdn-proxyver
1.03
cdn-requestpullcode
200
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cdn-cache
HIT
cdn-uid
c46cf0ce-de12-43ee-84e2-564af22e66fd
cache-control
public, max-age=180
cdn-requestid
3a217537d5c35d805c860a374c7a3738
cdn-requestcountrycode
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cdn-status
200
cdn-requestpullsuccess
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0
bat.bing.com/action/
0
284 B
Image
General
Full URL
https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=962a3344-c8c2-4f38-92eb-9cd910db24eb&sid=f74c6ba0ea8311ed8977330f93b5b183&vid=f74c6b30ea8311eda89f8591f895416c&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&r=&lt=1912&evt=pageLoad&sv=1&rn=687038
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 04 May 2023 14:00:02 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 2EA3EE40517540EDBC9EBB9B182360AC Ref B: FRA31EDGE0606 Ref C: 2023-05-04T14:00:02Z
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
js
www.googletagmanager.com/gtag/
229 KB
80 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
81484
x-xss-protection
0
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
expires
Thu, 04 May 2023 14:00:02 GMT
analytics.js
www.google-analytics.com/
51 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Thu, 04 May 2023 13:05:04 GMT
last-modified
Mon, 17 Apr 2023 22:36:01 GMT
server
Golfe2
age
3299
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20737
expires
Thu, 04 May 2023 15:05:04 GMT
js
www.googletagmanager.com/gtag/
185 KB
67 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:02 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
68093
x-xss-protection
0
last-modified
Thu, 04 May 2023 12:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 04 May 2023 14:00:02 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/
3 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1683208802955&cv=11&fst=1683208802955&bg=ffffff&guid=ON&async=1&gtm=45be3510&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&hn=www.googleadservices.com&frm=0&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&auid=1383604030.1683208803&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
48c0b9890873264506c1aaeed57b61fe44143faab6ca35e87d4fc1c9748e7dcf
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
content-encoding
br
x-content-type-options
nosniff
server
cafe
content-type
text/javascript; charset=UTF-8
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
1348
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
region1.google-analytics.com/g/
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253 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je3510&_p=850192020&cid=720748896.1683208803&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1683208802&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
token
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/
36 B
367 B
XHR
General
Full URL
https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by
Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:20eb:6200:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Accept
*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 12:47:37 GMT
content-encoding
gzip
via
1.1 9e62923882d737ac8cd27f0d1b1c24ce.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C1
age
4346
vary
accept-encoding
x-cache
Hit from cloudfront
content-type
application/json
access-control-allow-origin
*
cache-control
public, max-age=12048
x-amz-cf-id
dyCIET3FkJTE-llirgpu0v9e_dBifotZj7nhsSh6rTodM4MQkPKSyQ==
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683208803004&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26a...
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  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683208803004&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26a...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683208803004&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26...
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263 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683208803004&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&liSync=true&e_ipv6=AQJK6SF2Op3hwgAAAYfnEBjoeEEOSmSJXfn-NQKHpXRLxwbwVQ9YsRT8S_BiHV-Dix28vBQ
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

date
Thu, 04 May 2023 14:00:05 GMT
x-li-pop
afd-prod-ltx1-x
x-msedge-ref
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linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-fabric
prod-ltx1
x-li-proto
http/2
content-length
0
x-li-uuid
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Redirect headers

date
Thu, 04 May 2023 14:00:03 GMT
x-li-pop
afd-prod-ltx1-x
x-msedge-ref
Ref A: 6D65D7A08FC14FF593C15EA3D0152F0F Ref B: DUS30EDGE0712 Ref C: 2023-05-04T14:00:04Z
linkedin-action
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x-cache
CONFIG_NOCACHE
x-li-fabric
prod-ltx1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1683208803004&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&liSync=true&e_ipv6=AQJK6SF2Op3hwgAAAYfnEBjoeEEOSmSJXfn-NQKHpXRLxwbwVQ9YsRT8S_BiHV-Dix28vBQ
x-li-proto
http/2
content-length
0
x-li-uuid
AAX63pbhNdPowieY9suf4Q==
collect
www.google-analytics.com/j/
2 B
206 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=850192020&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=1157834265&gjid=623286987&cid=720748896.1683208803&tid=UA-15835029-4&_gid=91371862.1683208803&_r=1&gtm=457e3510&jsscut=1&z=314250619
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
4 B
71 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j100&a=850192020&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=1494097332&gjid=188348733&cid=720748896.1683208803&tid=UA-15835029-4&_gid=91371862.1683208803&_r=1&_slc=1&gtm=45He3510n81NC9SGDL&z=1349379399
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:32::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
348 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=720748896.1683208803&jid=1157834265&gjid=623286987&_gid=91371862.1683208803&_u=YADAAUAAAAAAACAAI~&z=1333195102
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 04 May 2023 14:00:03 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=720748896.1683208803&jid=1494097332&gjid=188348733&_gid=91371862.1683208803&_u=YADAAUABAAAAACAAI~&z=306877825
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Thu, 04 May 2023 14:00:03 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1683208802955&cv=11&fst=1683208800000&bg=ffffff&guid=ON&async=1&gtm=45be3510&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&frm=0&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=721023585&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
455 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1683208802955&cv=11&fst=1683208800000&bg=ffffff&guid=ON&async=1&gtm=45be3510&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26amp%3Butm_medium%3Demail%26amp%3Butm_campaign%3Ddigital3_na%26amp%3Buid%3D8d94faac-c4f3-eb11-94ee-000d3a18f937&frm=0&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=721023585&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=720748896.1683208803&jid=1157834265&_u=YADAAUAAAAAAACAAI~&z=1279937868
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=720748896.1683208803&jid=1157834265&_u=YADAAUAAAAAAACAAI~&z=1279937868
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
107 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=720748896.1683208803&jid=1494097332&_u=YADAAUABAAAAACAAI~&z=1430473112
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
107 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=720748896.1683208803&jid=1494097332&_u=YADAAUABAAAAACAAI~&z=1430473112
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&amp;utm_medium=email&amp;utm_campaign=digital3_na&amp;uid=8d94faac-c4f3-eb11-94ee-000d3a18f937
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.63 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 04 May 2023 14:00:03 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

96 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

boolean| credentialless undefined| $ function| jQuery object| cnArgs undefined| countDownDate undefined| x function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid object| uetq function| ldfdr object| fs string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| oceanwpLocalize object| oceanwp object| __gaConnectorEventsEmitted function| UET function| UET_init function| UET_push object| ueto_550fa9c113 function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Flickity function| Unipointer function| Unidragger object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssMastodonPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS string| _linkedin_partner_id object| _linkedin_data_partner_ids object| google_tag_manager object| google_tag_data object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri string| GoogleAnalyticsObject function| ga object| ziws object| GooglebQhCsO function| onYouTubeIframeAPIReady object| gaGlobal function| lintrk boolean| _already_called_lintrk object| gaplugins object| gaData

24 Cookies

Domain/Path Name / Value
.ws.zoominfo.com/ Name: visitorId
Value: 41e681947e07dc06d179fe71a42737139bf40ffa50069018d914ca56ee51e756
.zoominfo.com/ Name: __cf_bm
Value: ORiPoedEIvuSh5cIQWw5kgk3C17zY4.yDBenGldNpog-1683208802-0-AcqZObsw30zorClq+8+dPEVj/yGKzG/63hxodqwomkoHLM6bt3CjvaTI0zu3ShjG4uvWDJ+truoWfrTHYFP7XLc=
.zoominfo.com/ Name: _cfuvid
Value: ViNmNIAVzqIjBVkfDcqYO51NSSGhI1zHa8HtxGzxX1E-1683208802822-0-604800000
.egain.com/ Name: _lfa
Value: LF1.1.db31ace265f0d741.1683208802864
.egain.com/ Name: _uetsid
Value: f74c6ba0ea8311ed8977330f93b5b183
.egain.com/ Name: _uetvid
Value: f74c6b30ea8311eda89f8591f895416c
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=digital3_na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _gcl_au
Value: 1.1.1383604030.1683208803
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1683208802.1.1.1683208802.0.0.0
.bing.com/ Name: MUID
Value: 198B19201663651210080A2717E86412
.egain.com/ Name: _ga
Value: GA1.2.720748896.1683208803
.egain.com/ Name: _gid
Value: GA1.2.91371862.1683208803
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
www.egain.com/ Name: ln_or
Value: eyIzMTEyMDEyIjoiZCJ9
.linkedin.com/ Name: UserMatchHistory
Value: AQL-w1Q6AVGlfAAAAYfnEBS2hKdBxQKzrdRFGTRLOcS6v-m66jxJ7Gtlc2Th3h7AMwuGHfd9uPT_vw
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQJFmqK2SvrTWgAAAYfnEBS2CRxBkU881ytwrvlEhDq11edsBjGYkR9_whP5qi4hn8YVYQufDQjwOvhzJHMSaA
.linkedin.com/ Name: bcookie
Value: "v=2&87b5d422-f55e-4204-8698-9b41808aeb59"
.linkedin.com/ Name: lidc
Value: "b=TGST08:s=T:r=T:a=T:p=T:g=2525:u=1:x=1:i=1683208803:t=1683295203:v=2:sig=AQF5HD9n-OSM8VvE259GFnuU96cn-89a"
.www.linkedin.com/ Name: bscookie
Value: "v=1&20230504140003c60f6dd6-009d-4514-82e4-74910ae9a643AQFpIffSFkhOweWVUUQeuVWj-VVdTdzO"
.linkedin.com/ Name: li_gc
Value: MTswOzE2ODMyMDg4MDM7MjswMjEksnQ4izZSKt+XFBTIck1oGBr5xhDHaf6IgzrV9UmEUA==
www.egain.com/ Name: original_referer
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=63072000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.32.121.26
138.199.36.11
141.193.213.20
18.66.112.72
2001:4860:4802:32::178
2001:4860:4802:34::36
2400:52e0:1e00::1075:1
2600:9000:20eb:6200:2:53b2:240:93a1
2600:9000:225e:9000:1f:f723:6fc0:93a1
2606:4700::6810:a852
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:802::2003
2a00:1450:4001:806::2004
2a00:1450:4001:808::2002
2a00:1450:4001:808::2003
2a00:1450:4001:810::200a
2a00:1450:4001:831::2008
2a00:1450:400c:c0c::9c
2a02:26f0:3500:16::215:148d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