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Effective URL: https://channel.io/en
Submission: On January 19 via api from JP — Scanned from JP
Effective URL: https://channel.io/en
Submission: On January 19 via api from JP — Scanned from JP
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</form>Text Content
Products
Live Chat
Marketing
Team Chat
Support Bot Form
new
Pricing
Cases
Marketing Recipes
Resources
Blog
Read about success stories, insights and new updates!
Developers
Installation, customization and more for developers.
User Guide
Your guide to learning how to use Channel.io.
Open API
Try out REST API with sample requests and responses.
Log in
Get Started
Get Started
Live Chat
Marketing
Team Chat
Support Bot Form
new
Pricing
Marketing Recipes
Resources
Channel.io
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Are you working smart? Simplify communication with Channel.io
OLD WAY
NEW WAY
OLD WAY
NEW WAY
The Front - Where customers connect with you
Convenience for Customers
A great experience will bring your customers back
1. Conversations made easy
No sign up, log in, or page transfers. Keep customers engaged without the
hassle.
2. Keep conversations going
3. The best experience in any environment.
Conversations made easy
No sign up, log in, or page transfers. Keep customers engaged without the
hassle.
Keep conversations going
SMS text and email notifications for drop-off customers. Continue the
conversation.
The best experience in any environment.
Provide the best chat experience for your users, on any device or browser.
Conversations made easy
No sign up, log in, or page transfers. Keep customers engaged without the
hassle.
Keep conversations going
SMS text and email notifications for drop-off customers. Continue the
conversation.
The best experience in any environment.
Provide the best chat experience for your users, on any device or browser.
The Desk - Where you collaborate with your team
Simplicity for Teams
Conversations made smart.
Up Close & Personal
Like they’re right next to you.
Learn more
From Scattered to Smart
Unify your conversations.
Learn more
Integrate scattered chats on a single platform. Import customer data with a few
clicks.
Full Package. No Baggage.
Chatbot, CRM & marketing without the burden.
Up Close & Personal
Like they’re right next to you.
From Scattered to Smart
Unify your conversations.
Integrate scattered chats on a single platform. Import customer data with a few
clicks.
Full Package. No Baggage.
Chatbot, CRM & marketing without the burden.
Up Close & Personal
Like they’re right next to you.
From Scattered to Smart
Unify your conversations.
Integrate scattered chats on a single platform. Import customer data with a few
clicks.
Full Package. No Baggage.
Chatbot, CRM & marketing without the burden.
116,910 Choose Channel.ioThe voice of our customers.
Co-FounderRom&nd
Very satisfied.Really good! Works perfectly and the support people are kind and
helpful. We use in our website to better attend to our customers, so we’re very
satisfied.
CEOBenton
Amazing app!Amazing app! Easy to set up and Channel.io’s customer service team
was super friendly. Highly recommend this app for business.
Marketing ManagerHaruharu Wonder
It was a breeze!!Customer support was helpful, friendly and professional. Made
everything very easy and it was a breeze!!
Co-FounderMagic Cosmos St.
46% conversion rate!Channel.io provides a lot of features that catch customer
interest. The marketing feature produced a conversion rate of 46% and it’s the
most profitable feature for us so far!
CEOCConma USA
An amazing app! Improved our CS and marketing on many levelsSetup was a breeze -
simple integration with Shopify. Great customer support team and easy-to-use
interface.
FounderLes Plages
User-friend & hassle-free!Channel.io has been our most faithful business
partner. It made it much easier to manage customer inquiries. The platform is
user-friendly, clean and hassle-free, packed with powerful data analytics.
Highly recommend!
Sol Ji Kim, Intl. Sales ManagerDr.G
The perfect app!Perfect app for the on-site MKT and CS. Easy to use and channel
talk support team was very helpful and kindly gave us the guideline of all the
settings ;)
Marketing SpecialistHeimish
10 stars!First time using this app for my store. The online help is very
supportive. Thank you! I am looking forward to using the features. 10 stars!
CEOSeoulish
Unlimited chats! Love it!This app is such a life saver!!! We have tried many
different live chat app, such as Zendesk and Facebook Messenger, but Channel.io
beats all of them by far. It’s beautiful and easy to use, with unlimited chats.
Love it!
CEOSkinfood US
Highly recommend!Good! Very easy & convenient. Really satisfied. Very effective,
the service team is great! Highly recommend this app.
Marketing SpecialistLewkin
From zero to hero!Before Channel.io, we got almost zero feedback or inquiries.
But now thanks to Channel.io’s live chat, we’re able to talk casually with our
customers and build real relationships with them.
Marketing ManagerPyunkang Yul US
Extremely easy to set up!Really good! Works perfThe app is awesome and it works
super good. Love this app. Recommend!! Recommend!!ectly and the support people
are kind and helpful. We use in our website to better attend to our customers,
so we’re very satisfied.
FounderCasabello
A must-have companion!This app is a must-have companion for my business. I could
finally sleep at night with the automations. Even if it’s automated, the
experience is different from getting no response. Customers actually waited for
a response.
Joe VasoldL’atelier Forte
Good for customers. Great for conversion.Channel.io allows us to provide VIP
level service for our demanding customers. Our customers don’t have a lot of
extra time and Channel.io helps us find solutions to their problems faster. It’s
good for the customer and great for our conversion rate.
Marketing ManagerBazzaal Box
Centralizing customer service.Thanks to the app we have been able to centralize
our cs inquiries in one place, making it easier for our team to follow up. The
Channel.io team has been really supportive walking us through all the amazing
features.
FounderSound Porium
Brilliant & amazing!This app is pretty amazing! The AM was brilliant and helped
us with rebranding our business, designing our chat button and with creating
marketing campaigns. I would recommend this app over others.
CEOFast Pong
An amazing tool!An amazing tool to integrate into your Shopify e-commerce and
amazing customer service from Channel.io. They guide you step by step on the
setup. I hope the support continues!
Marketing ManagerBlooming KoCo
Exactly what we were looking for!The customer support is so helpful, nice, and
very professional! This app was exactly what we were looking for! Thank you!
Marketing ManagerSome By Mi USA
Amazing!!!Such an easy set up really impressed with the features all round!!!
Highly recommend!!!!! Very convenient!!
Marketing ManagerFounder’s Lair
Would definitely recommend!Prior to Channel.io, we tried several live chat
tools, but none of them had the combination of grouping livechat, teamchat, CRM,
and marketing all-in-one. Would definitely recommend!
Yoon Ji Kim, Marketing ManagerJumiso
Very convenient and easy.Channel.io is amazing!!!!!! This app provides amazing
functions and is very convenient and easy. Will continue to use.
CX Team LeadCOSRX
A great CRM tool!A great CRM tool! Segmenting customers is very convenient.
Also, marketing recipes are very helpful with successful examples. Expecting
more features integrating with Shopify.
CEOTOCOBO
Chat bot makes everything easier.It was easy to create a chat bot, provides
amazing functions and is very convenient and easy to use. Recommend!
CX ManagerKonny Baby
An all-in-one life saver.Amazing app. We’ve been using it since early this year
and never had any issues. Channel.io was responding very quickly and was very
helpful! Having all of our customer relations and marketing on one platform is a
life saver.
CS LeadThe Daebak Company
Convenient and easy.Channel.io provides customizable customer journeys that
personalizes every query received. It’s an excellent platform that allows teams
to work closely together! A great value for start-up companies!
Sr. Brand Acquisition ManagerTHE FEPI
Channel.io helps our company to increase sales through their hassle free
system!It also helps us in maintain our CS by fulfilling customers needs and
wants!
Marketing ManagerMedi-Peel US
Awesome interface!Awesome interface, buttons, and navigation. It was easy to
create a chat bot and insert the flow which we wanted.
Sungjoon Nam, CEONumber Analytics
Improve communication.We tried various chat bot services and concluded that
Channel.io is the best. I highly recommend Channel.io to improve your company's
communication with customers.
Co-FounderRom&nd
Very satisfied.Really good! Works perfectly and the support people are kind and
helpful. We use in our website to better attend to our customers, so we’re very
satisfied.
CEOBenton
Amazing app!Amazing app! Easy to set up and Channel.io’s customer service team
was super friendly. Highly recommend this app for business.
Marketing ManagerHaruharu Wonder
It was a breeze!!Customer support was helpful, friendly and professional. Made
everything very easy and it was a breeze!!
Co-FounderMagic Cosmos St.
46% conversion rate!Channel.io provides a lot of features that catch customer
interest. The marketing feature produced a conversion rate of 46% and it’s the
most profitable feature for us so far!
CEOCConma USA
An amazing app! Improved our CS and marketing on many levelsSetup was a breeze -
simple integration with Shopify. Great customer support team and easy-to-use
interface.
FounderLes Plages
User-friend & hassle-free!Channel.io has been our most faithful business
partner. It made it much easier to manage customer inquiries. The platform is
user-friendly, clean and hassle-free, packed with powerful data analytics.
Highly recommend!
Sol Ji Kim, Intl. Sales ManagerDr.G
The perfect app!Perfect app for the on-site MKT and CS. Easy to use and channel
talk support team was very helpful and kindly gave us the guideline of all the
settings ;)
Marketing SpecialistHeimish
10 stars!First time using this app for my store. The online help is very
supportive. Thank you! I am looking forward to using the features. 10 stars!
CEOSeoulish
Unlimited chats! Love it!This app is such a life saver!!! We have tried many
different live chat app, such as Zendesk and Facebook Messenger, but Channel.io
beats all of them by far. It’s beautiful and easy to use, with unlimited chats.
Love it!
CEOSkinfood US
Highly recommend!Good! Very easy & convenient. Really satisfied. Very effective,
the service team is great! Highly recommend this app.
Marketing SpecialistLewkin
From zero to hero!Before Channel.io, we got almost zero feedback or inquiries.
But now thanks to Channel.io’s live chat, we’re able to talk casually with our
customers and build real relationships with them.
Marketing ManagerPyunkang Yul US
Extremely easy to set up!Really good! Works perfThe app is awesome and it works
super good. Love this app. Recommend!! Recommend!!ectly and the support people
are kind and helpful. We use in our website to better attend to our customers,
so we’re very satisfied.
FounderCasabello
A must-have companion!This app is a must-have companion for my business. I could
finally sleep at night with the automations. Even if it’s automated, the
experience is different from getting no response. Customers actually waited for
a response.
Joe VasoldL’atelier Forte
Good for customers. Great for conversion.Channel.io allows us to provide VIP
level service for our demanding customers. Our customers don’t have a lot of
extra time and Channel.io helps us find solutions to their problems faster. It’s
good for the customer and great for our conversion rate.
Marketing ManagerBazzaal Box
Centralizing customer service.Thanks to the app we have been able to centralize
our cs inquiries in one place, making it easier for our team to follow up. The
Channel.io team has been really supportive walking us through all the amazing
features.
FounderSound Porium
Brilliant & amazing!This app is pretty amazing! The AM was brilliant and helped
us with rebranding our business, designing our chat button and with creating
marketing campaigns. I would recommend this app over others.
CEOFast Pong
An amazing tool!An amazing tool to integrate into your Shopify e-commerce and
amazing customer service from Channel.io. They guide you step by step on the
setup. I hope the support continues!
Marketing ManagerBlooming KoCo
Exactly what we were looking for!The customer support is so helpful, nice, and
very professional! This app was exactly what we were looking for! Thank you!
Marketing ManagerSome By Mi USA
Amazing!!!Such an easy set up really impressed with the features all round!!!
Highly recommend!!!!! Very convenient!!
Marketing ManagerFounder’s Lair
Would definitely recommend!Prior to Channel.io, we tried several live chat
tools, but none of them had the combination of grouping livechat, teamchat, CRM,
and marketing all-in-one. Would definitely recommend!
Yoon Ji Kim, Marketing ManagerJumiso
Very convenient and easy.Channel.io is amazing!!!!!! This app provides amazing
functions and is very convenient and easy. Will continue to use.
CX Team LeadCOSRX
A great CRM tool!A great CRM tool! Segmenting customers is very convenient.
Also, marketing recipes are very helpful with successful examples. Expecting
more features integrating with Shopify.
CEOTOCOBO
Chat bot makes everything easier.It was easy to create a chat bot, provides
amazing functions and is very convenient and easy to use. Recommend!
CX ManagerKonny Baby
An all-in-one life saver.Amazing app. We’ve been using it since early this year
and never had any issues. Channel.io was responding very quickly and was very
helpful! Having all of our customer relations and marketing on one platform is a
life saver.
CS LeadThe Daebak Company
Convenient and easy.Channel.io provides customizable customer journeys that
personalizes every query received. It’s an excellent platform that allows teams
to work closely together! A great value for start-up companies!
Sr. Brand Acquisition ManagerTHE FEPI
Channel.io helps our company to increase sales through their hassle free
system!It also helps us in maintain our CS by fulfilling customers needs and
wants!
Marketing ManagerMedi-Peel US
Awesome interface!Awesome interface, buttons, and navigation. It was easy to
create a chat bot and insert the flow which we wanted.
Sungjoon Nam, CEONumber Analytics
Improve communication.We tried various chat bot services and concluded that
Channel.io is the best. I highly recommend Channel.io to improve your company's
communication with customers.
Marketing ManagerBazzaal Box
Centralizing customer service.Thanks to the app we have been able to centralize
our cs inquiries in one place, making it easier for our team to follow up. The
Channel.io team has been really supportive walking us through all the amazing
features.
FounderSound Porium
Brilliant & amazing!This app is pretty amazing! The AM was brilliant and helped
us with rebranding our business, designing our chat button and with creating
marketing campaigns. I would recommend this app over others.
CEOFast Pong
An amazing tool!An amazing tool to integrate into your Shopify e-commerce and
amazing customer service from Channel.io. They guide you step by step on the
setup. I hope the support continues!
Marketing ManagerBlooming KoCo
Exactly what we were looking for!The customer support is so helpful, nice, and
very professional! This app was exactly what we were looking for! Thank you!
Marketing ManagerSome By Mi USA
Amazing!!!Such an easy set up really impressed with the features all round!!!
Highly recommend!!!!! Very convenient!!
Marketing ManagerFounder’s Lair
Would definitely recommend!Prior to Channel.io, we tried several live chat
tools, but none of them had the combination of grouping livechat, teamchat, CRM,
and marketing all-in-one. Would definitely recommend!
Yoon Ji Kim, Marketing ManagerJumiso
Very convenient and easy.Channel.io is amazing!!!!!! This app provides amazing
functions and is very convenient and easy. Will continue to use.
CX Team LeadCOSRX
A great CRM tool!A great CRM tool! Segmenting customers is very convenient.
Also, marketing recipes are very helpful with successful examples. Expecting
more features integrating with Shopify.
CEOTOCOBO
Chat bot makes everything easier.It was easy to create a chat bot, provides
amazing functions and is very convenient and easy to use. Recommend!
CX ManagerKonny Baby
An all-in-one life saver.Amazing app. We’ve been using it since early this year
and never had any issues. Channel.io was responding very quickly and was very
helpful! Having all of our customer relations and marketing on one platform is a
life saver.
CS LeadThe Daebak Company
Convenient and easy.Channel.io provides customizable customer journeys that
personalizes every query received. It’s an excellent platform that allows teams
to work closely together! A great value for start-up companies!
Sr. Brand Acquisition ManagerTHE FEPI
Channel.io helps our company to increase sales through their hassle free
system!It also helps us in maintain our CS by fulfilling customers needs and
wants!
Marketing ManagerMedi-Peel US
Awesome interface!Awesome interface, buttons, and navigation. It was easy to
create a chat bot and insert the flow which we wanted.
Sungjoon Nam, CEONumber Analytics
Improve communication.We tried various chat bot services and concluded that
Channel.io is the best. I highly recommend Channel.io to improve your company's
communication with customers.
Co-FounderRom&nd
Very satisfied.Really good! Works perfectly and the support people are kind and
helpful. We use in our website to better attend to our customers, so we’re very
satisfied.
CEOBenton
Amazing app!Amazing app! Easy to set up and Channel.io’s customer service team
was super friendly. Highly recommend this app for business.
Marketing ManagerHaruharu Wonder
It was a breeze!!Customer support was helpful, friendly and professional. Made
everything very easy and it was a breeze!!
Co-FounderMagic Cosmos St.
46% conversion rate!Channel.io provides a lot of features that catch customer
interest. The marketing feature produced a conversion rate of 46% and it’s the
most profitable feature for us so far!
CEOCConma USA
An amazing app! Improved our CS and marketing on many levelsSetup was a breeze -
simple integration with Shopify. Great customer support team and easy-to-use
interface.
FounderLes Plages
User-friend & hassle-free!Channel.io has been our most faithful business
partner. It made it much easier to manage customer inquiries. The platform is
user-friendly, clean and hassle-free, packed with powerful data analytics.
Highly recommend!
Sol Ji Kim, Intl. Sales ManagerDr.G
The perfect app!Perfect app for the on-site MKT and CS. Easy to use and channel
talk support team was very helpful and kindly gave us the guideline of all the
settings ;)
Marketing SpecialistHeimish
10 stars!First time using this app for my store. The online help is very
supportive. Thank you! I am looking forward to using the features. 10 stars!
CEOSeoulish
Unlimited chats! Love it!This app is such a life saver!!! We have tried many
different live chat app, such as Zendesk and Facebook Messenger, but Channel.io
beats all of them by far. It’s beautiful and easy to use, with unlimited chats.
Love it!
CEOSkinfood US
Highly recommend!Good! Very easy & convenient. Really satisfied. Very effective,
the service team is great! Highly recommend this app.
Marketing SpecialistLewkin
From zero to hero!Before Channel.io, we got almost zero feedback or inquiries.
But now thanks to Channel.io’s live chat, we’re able to talk casually with our
customers and build real relationships with them.
Marketing ManagerPyunkang Yul US
Extremely easy to set up!Really good! Works perfThe app is awesome and it works
super good. Love this app. Recommend!! Recommend!!ectly and the support people
are kind and helpful. We use in our website to better attend to our customers,
so we’re very satisfied.
FounderCasabello
A must-have companion!This app is a must-have companion for my business. I could
finally sleep at night with the automations. Even if it’s automated, the
experience is different from getting no response. Customers actually waited for
a response.
Joe VasoldL’atelier Forte
Good for customers. Great for conversion.Channel.io allows us to provide VIP
level service for our demanding customers. Our customers don’t have a lot of
extra time and Channel.io helps us find solutions to their problems faster. It’s
good for the customer and great for our conversion rate.
Marketing ManagerBazzaal Box
Centralizing customer service.Thanks to the app we have been able to centralize
our cs inquiries in one place, making it easier for our team to follow up. The
Channel.io team has been really supportive walking us through all the amazing
features.
FounderSound Porium
Brilliant & amazing!This app is pretty amazing! The AM was brilliant and helped
us with rebranding our business, designing our chat button and with creating
marketing campaigns. I would recommend this app over others.
CEOFast Pong
An amazing tool!An amazing tool to integrate into your Shopify e-commerce and
amazing customer service from Channel.io. They guide you step by step on the
setup. I hope the support continues!
Marketing ManagerBlooming KoCo
Exactly what we were looking for!The customer support is so helpful, nice, and
very professional! This app was exactly what we were looking for! Thank you!
Marketing ManagerSome By Mi USA
Amazing!!!Such an easy set up really impressed with the features all round!!!
Highly recommend!!!!! Very convenient!!
Marketing ManagerFounder’s Lair
Would definitely recommend!Prior to Channel.io, we tried several live chat
tools, but none of them had the combination of grouping livechat, teamchat, CRM,
and marketing all-in-one. Would definitely recommend!
Yoon Ji Kim, Marketing ManagerJumiso
Very convenient and easy.Channel.io is amazing!!!!!! This app provides amazing
functions and is very convenient and easy. Will continue to use.
CX Team LeadCOSRX
A great CRM tool!A great CRM tool! Segmenting customers is very convenient.
Also, marketing recipes are very helpful with successful examples. Expecting
more features integrating with Shopify.
CEOTOCOBO
Chat bot makes everything easier.It was easy to create a chat bot, provides
amazing functions and is very convenient and easy to use. Recommend!
CX ManagerKonny Baby
An all-in-one life saver.Amazing app. We’ve been using it since early this year
and never had any issues. Channel.io was responding very quickly and was very
helpful! Having all of our customer relations and marketing on one platform is a
life saver.
CS LeadThe Daebak Company
Convenient and easy.Channel.io provides customizable customer journeys that
personalizes every query received. It’s an excellent platform that allows teams
to work closely together! A great value for start-up companies!
Sr. Brand Acquisition ManagerTHE FEPI
Channel.io helps our company to increase sales through their hassle free
system!It also helps us in maintain our CS by fulfilling customers needs and
wants!
Marketing ManagerMedi-Peel US
Awesome interface!Awesome interface, buttons, and navigation. It was easy to
create a chat bot and insert the flow which we wanted.
Sungjoon Nam, CEONumber Analytics
Improve communication.We tried various chat bot services and concluded that
Channel.io is the best. I highly recommend Channel.io to improve your company's
communication with customers.
Co-FounderRom&nd
Very satisfied.Really good! Works perfectly and the support people are kind and
helpful. We use in our website to better attend to our customers, so we’re very
satisfied.
CEOBenton
Amazing app!Amazing app! Easy to set up and Channel.io’s customer service team
was super friendly. Highly recommend this app for business.
Marketing ManagerHaruharu Wonder
It was a breeze!!Customer support was helpful, friendly and professional. Made
everything very easy and it was a breeze!!
Co-FounderMagic Cosmos St.
46% conversion rate!Channel.io provides a lot of features that catch customer
interest. The marketing feature produced a conversion rate of 46% and it’s the
most profitable feature for us so far!
CEOCConma USA
An amazing app! Improved our CS and marketing on many levelsSetup was a breeze -
simple integration with Shopify. Great customer support team and easy-to-use
interface.
FounderLes Plages
User-friend & hassle-free!Channel.io has been our most faithful business
partner. It made it much easier to manage customer inquiries. The platform is
user-friendly, clean and hassle-free, packed with powerful data analytics.
Highly recommend!
Sol Ji Kim, Intl. Sales ManagerDr.G
The perfect app!Perfect app for the on-site MKT and CS. Easy to use and channel
talk support team was very helpful and kindly gave us the guideline of all the
settings ;)
Marketing SpecialistHeimish
10 stars!First time using this app for my store. The online help is very
supportive. Thank you! I am looking forward to using the features. 10 stars!
CEOSeoulish
Unlimited chats! Love it!This app is such a life saver!!! We have tried many
different live chat app, such as Zendesk and Facebook Messenger, but Channel.io
beats all of them by far. It’s beautiful and easy to use, with unlimited chats.
Love it!
CEOSkinfood US
Highly recommend!Good! Very easy & convenient. Really satisfied. Very effective,
the service team is great! Highly recommend this app.
Marketing SpecialistLewkin
From zero to hero!Before Channel.io, we got almost zero feedback or inquiries.
But now thanks to Channel.io’s live chat, we’re able to talk casually with our
customers and build real relationships with them.
Marketing ManagerPyunkang Yul US
Extremely easy to set up!Really good! Works perfThe app is awesome and it works
super good. Love this app. Recommend!! Recommend!!ectly and the support people
are kind and helpful. We use in our website to better attend to our customers,
so we’re very satisfied.
FounderCasabello
A must-have companion!This app is a must-have companion for my business. I could
finally sleep at night with the automations. Even if it’s automated, the
experience is different from getting no response. Customers actually waited for
a response.
Joe VasoldL’atelier Forte
Good for customers. Great for conversion.Channel.io allows us to provide VIP
level service for our demanding customers. Our customers don’t have a lot of
extra time and Channel.io helps us find solutions to their problems faster. It’s
good for the customer and great for our conversion rate.
* Co-FounderRom&nd
Very satisfied.Really good! Works perfectly and the support people are kind
and helpful. We use in our website to better attend to our customers, so
we’re very satisfied.
* Marketing SpecialistHeimish
10 stars!First time using this app for my store. The online help is very
supportive. Thank you! I am looking forward to using the features. 10 stars!
* Marketing ManagerBazzaal Box
Centralizing customer service.Thanks to the app we have been able to
centralize our cs inquiries in one place, making it easier for our team to
follow up. The Channel.io team has been really supportive walking us through
all the amazing features.
* CX Team LeadCOSRX
A great CRM tool!A great CRM tool! Segmenting customers is very convenient.
Also, marketing recipes are very helpful with successful examples. Expecting
more features integrating with Shopify.
See more
Made for Business Designed for Customers
Conversations should be free
Free Plan
* Team messenger (Team Chat)
* Customer messenger (Live Chat)
* Instagram, Line integrations
Free
For customer driven growth
Paid Plan
* Everything on the Free Plan
* Simple & powerful CRM
* Unlimited chat history/search
* Extras included
$30~
/month
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Install in 3 minutes
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