www.veritas.com
Open in
urlscan Pro
104.84.144.90
Public Scan
URL:
https://www.veritas.com/content/support/en_US/search-results?q=*&fq=(document_type%3A%22document%22)
Submission: On December 03 via api from UA — Scanned from PL
Submission: On December 03 via api from UA — Scanned from PL
Form analysis 3 forms found in the DOM
javascript:;
<form id="form_SignIn" action="javascript:;">
<div class="row">
<div class="col-12 errcl">
<div class="alert alert-danger error-signin" role="alert" id="loginerror"> Sign in failed. Please try again. </div>
</div>
<div class="col-12">
<!-- Username -->
<div class="md-form mt-3">
<input type="text" id="signIn_Username" name="signIn_Username" class="form-control" placeholder=" ">
<label for="signIn_Username" class="">Username</label>
</div>
</div>
<div class="col-12">
<!-- Password -->
<div class="md-form mt-3">
<input type="password" id="signIn_Password" name="signIn_Password" class="form-control mb-0" placeholder=" " autocomplete="off">
<label for="signIn_Password" class="">Password</label>
<a href="https://www.veritas.com/support/en_US/reset_password?returnURL=https://www.veritas.com/support/en_US"><small class="form-text">Forgot Password</small></a>
</div>
</div>
<div class="col-12">
<div class="custom-control custom-checkbox mb-5 pl-0">
<input type="checkbox" class="form-check-input filled-in" id="check_RememberMe" name="check_RememberMe">
<label class="custom-control-label" for="check_RememberMe">Remember me</label>
</div>
</div>
<!-- <div class="col-12">
<div class="md-select-wrapper">
<select id="language-selector-login" class="mdb-select md-form md-selected" onchange="onChangeLanguageSelector(this.value);">
<sly data-sly-list.items=>
<option class="option" value=""></option>
</sly>
</select>
<label>Language</label>
</div>
</div>
-->
<div class="col-12">
<hr>
<p class="mt-5"> Don’t have an account? <a href="https://www.veritas.com/support/en_US/register?returnURL=https://www.veritas.com/support/en_US" class="ml-2">Create One</a>.</p>
</div>
<div class="col-12">
<p><a href="https://www.veritas.com/support/en_US/article.100055670">Instructions for How to Create, View, and Manage Cases</a></p>
</div>
<div class="col-12 sld-footer p-1">
<button id="btnSignInCancel" class="btn btn-secondary waves-effect waves-light">Cancel</button>
<button id="btn-SignIn" class="btn btn-primary waves-effect waves-light" disabled="">Sign In</button>
</div>
</div>
</form>javascript:;
<form id="form_Search" action="javascript:;" class="d-flex align-items-top">
<input id="keyword" name="keyword" type="text" class="form-control mr-3 search-input ui-autocomplete-input" data-available-content-types="Knowledge_Base,Alerts,document,Downloads,VOX_Community,Tools,landing-pages"
data-products-versions="Access:7.4.2,7.4.1,7.4,7.3.2,7.3.1,7.3.0.1,7.3,7.2.1,7.2,7.1; AdvisorMail:; Appliances:R4 (3600),R3 (3600),7.4.2 (3340),7.4.2,7.3.2 (3340),7.3.2,3.1.2 (5340),3.1.2 (5330),3.1.2 (5240),3.1.2 (5230),3.1.2 (3.1.2 - Virtual),3.1.2,3.1.1 (5340),3.1.1 (5330),3.1.1 (5240),3.1.1 (5230),3.1.1 (5220),3.1.1 (3.1.1 - Virtual),3.1 (5340),3.1 (5330),3.1 (5240),3.1 (5230),3.1 (5220),3.1 (3.1 - Virtual),3.0 (5330),3.0 (5240),3.0 (5230),3.0 (5220),3.0 (3.0 - Virtual),2.7.3 (5330),2.7.3 (5240),2.7.3 (5230),2.7.3 (5220),2.7.2 (5330),2.7.2 (5230),2.7.2 (5220),2.7.1 (5330),2.7.1 (5230),2.7.1 (5220),2.7 (5330),2.7 (5240),2.7 (5230),2.7 (5220),2.6.1.2 (5330),2.6.1.2 (5230),2.6.1.2 (5200),2.6.1.1 (5330),2.6.1.1 (5230),2.6.1.1 (5200),2.6.1 (5330),2.6.1 (5230),2.6.1 (5220),2.6.1 (5200),2.6.0.4 (5230),2.6.0.4 (5220),2.6.0.3 (5230),2.6.0.3 (5220),2.6.0.2 (5230),2.6.0.2 (5220),2.6.0.2 (5200),2.6 (5330),2.6 (5230),2.6 (5220),2.0 (3600),1.4.5 (5030),1.4.5 (5020),1.4.5 (5000),1.4.3.1 (5030),1.4 (5030),1.4 (5000),1.2.6 (7330),1.2.6 (6.6),1.1 (Flex),1.1 (5200),1.0 (Flex),5340 3.1.2,5340 3.1.1,5340 3.1,5330 3.1.2,5330 3.1.1,5330 3.1,5240 3.1.2,5240 3.1.1,5240 3.1,5230 3.1.2,5230 3.1.1,5230 3.1,5220 3.1.1,5220 3.1,3.1.1 (5330 HA),2.6.1.2 (5220),2.6.1.1 (5220),2.6.0.4 (5200),2.6.0.3 (5200),2.6 (5200),2.5.4 (5230),2.5.3 (5230),2.5.2 (5230),2.5 (5230),1.4 (5020),1.2.7 (7330),1.1.0.2 (5200),2.0,1.1,1.0;ApplicationHA:6.2,6.1,6.0,5.1;Backup Exec:20.3,20.2,20.1,20.0,16.2,16.1,16.0,15.0,2014,2012,2010,0.3 (3600),2.3;Cloud Storage:1.0.2,1.0.1,1.0;CloudPoint:3.0,2.1.2,2.1,2.0,1.0.2,1.0;Cognitive Object Storage:1.5.1,1.5;CommandCentral:5.2;Data Insight:6.1.3,6.1.2,6.1.1,6.1,6.0,5.2,5.1,5.0,4.5,4.0,3.0,2.5,1.0;Desktop Laptop Option:9.3.1,9.3,9.2,9.1,9.0,8.0,7.6,7.5,7.0;Disaster Recovery Orchestrator:6.1;eDiscovery Platform:9.1,9.0.3,9.0.2,9.0.1,9.0,8.3 CHF3,8.3 CHF2,8.3 CHF1,8.3,8.2 CHF8,8.2 CHF7,8.2 CHF6,8.2,8.1.1 CHF10,8.1.1 CHF9,8.0,7.0;Enterprise Vault:12.4,12.3,12.2,12.1,12.0,11.0.1,11.0,10.0.4,10.0.3,10.0.2,10.0.1,10.0.1,10.0,9.0,8.0,7.0,6.0;Enterprise Vault.cloud:;HPE Helion and Veritas Continuity:2.0;HyperScale:2.0,1.5,1.1,1.0;Information Map:1.0;InfoScale & Storage Foundation:7.4,7.3.1,7.3,7.2,7.1,7.0.1,7.0,6.2.1,,6.2,6.1.1,6.1,6.0.5,6.0.4,6.0.3,6.0.2,6.0.1,6.0,5.5,5.1 SP1 PR2,5.1 SP1,5.1,5.0 MP4,5.0 MP3,5.0 MP2,5.0 MP1,5.0;NetBackup:8.1.3,8.1.21,8.1.2,8.1.1,8.1,8.0,7.7.3,7.7,7.6,7.5,6.6;Resiliency Platform & CloudMobility:3.3.2,3.3.1,3.3,3.2,3.1,3.0,2.2,2.1,2.0,1.2,1.0;Risk Advisor:7.3.1,7.3,7.2.4,7.2.3,7.2.2,7.2,7.0.1,6.4,6.3,6.2,6.1,6,5.4,2013;SaaS Backup:2.0,1.0;System Recovery:18.0.2,18.0.1,18,16.0.2,16.0.1,16 SP2,16 SP1,16,2013,2011,2010,8.5,8.0,7.0,6.3;Velocity:3.0,2.9,2.8,2.7"
data-locale-value="en_US" data-page-type="Results" autocomplete="off">
<i id="btn_ClearSearch" class="mdi mdi-close-circle pointer mr-3 mt-2" data-toggle="tooltip" style="display:none" data-placement="top" title="Clear search"></i>
<span id="header-search-submit" class="mdi mdi-magnify mdi-36px m-0 mt-1 pointer" data-toggle="tooltip" data-placement="top" title="Search"></span>
</form>POST https://veritastech.custhelp.com/app/chat/chat_landing_vtas_sales
<form id="form_LiveChat" method="post" action="https://veritastech.custhelp.com/app/chat/chat_landing_vtas_sales" target="chat">
<input type="hidden" id="cFirstName" name="Contact.Name.First" required=""> <!-- Contact.Name.First -->
<input type="hidden" id="cLastName" name="Contact.Name.Last"> <!-- Contact.Name.Last -->
<input type="hidden" id="cemail" name="Contact.Emails.PRIMARY.Address"> <!-- Contact.Emails.PRIMARY.Address -->
<input type="hidden" id="cExisting" name="Incident.CustomFields.c.chat_existing_case"> <!-- Incident.CustomFields.c.chat_existing_case -->
<input type="hidden" id="cChatNumber" name="Incident.CustomFields.c.chat_case_number"> <!-- Incident.CustomFields.c.chat_case_number -->
<input type="hidden" id="cIProduct" name="Incident.Product"> <!-- Incident.Product -->
<input type="hidden" id="cICategory" name="Incident.Category"> <!-- Incident.Category -->
<input type="hidden" name="Incident.CustomFields.c.chat_target_queue">
<input type="hidden" id="cSubject" name="Incident.Subject">
</form>Text Content
* * Get Support
* My Support Cases
* Create Case
* Start Chat
* Call Us
* Learn more about Veritas
* VOX Community Forum
* Veritas Open eXchange
* Veritas.com
* Veritas.com
* VOX Community Forum
* Veritas Open eXchange
* Get Support
* My Support Cases
* Create Case
* Start Chat
* Call Us
* --------------------------------------------------------------------------------
* Learn more about Veritas
* English
* 简体中文
* English
* Français
* Deutsch
* Italiano
* 日本語
* 한국어
* Português
* Español
* * My Profile
* Sign Out
* Sign In
Support
* Products
* Knowledge Base
* Documentation
* Downloads
* Licensing
* NetInsights
* NetInsights Console
* Netinsights Status
* NetInsights
* NetInsights Console
* Netinsights Status
Sign In
Sign in failed. Please try again.
Username
Password Forgot Password
Remember me
--------------------------------------------------------------------------------
Don’t have an account? Create One.
Instructions for How to Create, View, and Manage Cases
Cancel Sign In
RESET PASSWORD
Old password
For account security, your password must meet the following criteria: At least
ten (10) characters, A lowercase letter, An uppercase letter, A number, A
symbol, Does not include your username, Is not any of your last 4 passwords. New
password
Confirm new password
Cancel Change password
Hello! We noticed that while you have a Veritas Account, you aren't yet
registered to manage cases and use chat. Contact us for help registering your
account
Contact Us Cancel
Please enter search query. Search <product_name> all support & community
content...
support by product AccessAdvisorMailAppliancesApplicationHAAPTARE IT
AnalyticsBackup ExecCloudPointCognitive Object StorageData InsightDesktop Laptop
OptioneDiscovery PlatformEnterprise VaultEnterprise Vault.cloudHPE Helion and
Veritas ContinuityHyperScaleInformation MapInformation StudioInfoScale & Storage
FoundationMerge1MigrateNetBackupNetBackup IT AnalyticsNetBackup SaaS
ProtectionResiliency Platform & CloudMobilityRisk AdvisorSaaS BackupSystem
RecoveryVelocityVeritas Alta ArchivingVeritas Alta Backup as a ServiceVeritas
Alta CaptureVeritas Alta eDiscoveryVeritas Alta SaaS ProtectionVeritas Alta
SurveillanceAccessAdvisorMailAppliancesApplicationHAAPTARE IT AnalyticsBackup
ExecCloudPointCognitive Object StorageData InsightDesktop Laptop
OptioneDiscovery PlatformEnterprise VaultEnterprise Vault.cloudHPE Helion and
Veritas ContinuityHyperScaleInformation MapInformation StudioInfoScale & Storage
FoundationMerge1MigrateNetBackupNetBackup IT AnalyticsNetBackup SaaS
ProtectionResiliency Platform & CloudMobilityRisk AdvisorSaaS BackupSystem
RecoveryVelocityVeritas Alta ArchivingVeritas Alta Backup as a ServiceVeritas
Alta CaptureVeritas Alta eDiscoveryVeritas Alta SaaS ProtectionVeritas Alta
Surveillance
* All resources
* Knowledge base
* Documentation
* Community
* Technical alerts
741282 results, sorted by
* Trending
* Last Published
TrendingLast Published
Content Type
undefined
undefined
* Show All
Did you mean:
740
ENTERPRISE VAULT (EV) DETECTS FOLDER NAME XXXXXXX.SLF AS A LICENSE FILE AND
ATTEMPTS TO INSTALL IT.
2023-09-20
Problem Enterprise Vault (EV) detects a folder name XXXXXXX.slf as a license
file and attempts to install it. Error Message If a license is specified during
installation: License copy error Could not
106
MICROSOFT VISUAL C++ 2015-2019 REDISTRIBUTABLE (X86) ERROR DURING DISCOVERY
ACCELERATOR 14.2 INSTALLATION
2023-01-23
Enterprise Vault Discovery Accelerator prerequisite check gives “Error” for
Microsoft Visual C++ 2015-2019 Redistributable (x86) while installation.
Microsoft Visual C++ 2015-2019 Redistributable (x86...
104
CONTACT US -VERITAS ALTA ARCHIVING
2023-09-19
Description The Veritas Alta Archiving ( formerly Veritas Enterprise Vault.cloud
) support team is available using the phone (Details Listed Below) or by logging
into our Support site and selecting th...
79
VCS "CHEAT SHEET": A QUICK REFERENCE FOR NUMEROUS CLUSTER SERVER (VCS) COMMANDS
2022-05-23
This article is a reference for numerous Cluster Server (VCS) commands. Solution
LLT and GAB LLT and GAB files LLT and GAB Commands GAB Port Memberbership
Cluster daemons Cluster Log Files Starting an...
71
IMPACT OF CVE-2021-44228 AND CVE-2021-45046 APACHE LOG4J VULNERABILITY ON
NETBACKUP
2022-12-05
Apache Log4j is an open-source, Java-based logging utility widely used by
enterprise applications and cloud services. Veritas is tracking the recently
announced vulnerabilities in Apache’s Log4j. All
61
PRODUCT LIFE CYCLE DATES FOR VERITAS APPLIANCES HARDWARE
2024-06-25
Veritas Product Life Cycle (End of Life) Policy can be found here Description
Listing of important Product Life Cycle dates for Appliances hardware. Access
Appliance Hardware Model Start of Sale End o...
56
A NODEBACKUP RESTORE FAILS DUE TO NEXIDIA NOT BEING INSTALLED.
2024-03-21
NodeBackup Restore fails due to Nexidia not being installed. Then, a user is
unable to log into eDiscovery Platform (eDP). restore-audio-data: [mkdir]
Created dir: D:\Nexidia\Search Grid BUILD FAILED
55
HOW TO ADD AND REMOVE PHYSICAL LUNS CONNECTED TO A SERVER: SOLARIS SPARC
2023-11-09
When adding and removing physical LUNs that are connected to a server, it is
necessary to run many steps. To reduce the complexity surrounding the multi-step
Dynamic LUN reconfiguration process, Verit...
54
ALERT "UNABLE TO VALIDATE NDMP SERVER" OR "UNABLE TO CONNECT TO THE NDMP SERVER"
APPEARS WHEN CLIENT-SIDE DEDUPLICATION IS ENABLED.
2023-10-26
Problem This issue is specific to remote servers which are enabled to be backed
up using the client side deduplication feature. If the Backup Exec server is
unable to connect or validate the remote se...
49
DLO DESKTOP AGENT FAILS TO CONNECT WITH V-138-32768-16389, UNSPECIFIED ERROR,
FAILED TO LOAD CONFIGURATION SETTINGS.
2021-04-15
DLO Desktop Agent fails to connect to DLO Admin Server DLOClient.log file has
the following error message: Connection error: 80004005( 80090322 ) : SQL Server
Network Interfaces: The target principal
49
HOW TO RESTORE THE ORACLE CONTROL FILE IN RMAN USING NETBACKUP
2023-11-06
Description The procedure to restore the Oracle control file using NetBackup,
follow the steps below: Note: In this example, the named of the master and
Oracle source client are called: Master Server
47
HOW TO CHECK THE VOLUME SHADOW COPY SERVICE (VSS) PROVIDER/WRITER STATUS.
2021-07-20
Problem How to check the Volume Shadow Copy Service (VSS) provider/writer
status. Solution To check the VSS provider/writer status. 1. Open a command
window. Click Start > Run and type CMD, and the...
43
HOW TO UPGRADE MERGE1
2024-06-06
The upgrade steps vary depend on the current version of Merge1 installed. Before
moving forward perform the following steps: Take a backup of the Merge1 database
Take a Snapshot of the Merge1 VM Expor...
41
FILE STRUCTURE FOR LINUX BASED OPERATING SYSTEM
2021-06-28
ProblemFile Structure for Linux Based Operating system Solution / - Root
directory that forms the base of the file system. All files and directories are
logically contained inside the root directory r...
40
NETBACKUP COMPATIBILITY LIST FOR ALL VERSIONS
2024-11-11
An Installation and Upgrade Checklist for NetBackup is available on the Veritas
Services and Operations Readiness Tools website to determine
requirements/compatibility for master, media and clients: N...
40
NETBACKUP DOCUMENTATION LANDING PAGE
2024-10-23
This page contains links to documentation for NetBackup and OpsCenter for each
version listed below: Version All PDFs (.zip) Documentation landing page SORT
Documentation 10.5 Download Click here NBU
39
ENTERPRISE VAULT, COMPLIANCE ACCELERATOR AND DISCOVERY ACCELERATOR ENVIRONMENT
REPORTS
2024-11-04
This article contains the Environment Report data-gathering scripts. These
scripts should be used under the guidance of Technical Support. N/A. N/A. Please
run the required scripts as guided by Techni...
37
EVENT 3492 IS LOGGED BY THE MAILBOX ARCHIVING TASK
2024-09-04
As a result of the issue described in article (Mailbox archiving performance can
be significantly degraded if one or more mailboxes has a large number of items
in a single folder) the Mailbox Archivin...
37
HOW TO BACKUP ORACLE DATABASE VIA NETBACKUP FOR ORACLE SHELL SCRIPT
2023-01-30
Description Configuring Sample RMAN Script : The NetBackup provides sample
scripts at following location:- UNIX/Linux:
/usr/openv/netbackup/ext/db_ext/oracle/samples/rman Windows:
install_path\NetBack...
36
NETBACKUP NOT STARTING UP AFTER ERRANT RUNNING OF THE OS LEVEL RPM COMMAND WITH
THE SETUGIDS OPTION
2023-07-14
While using a service account, NetBackup configuration file permissions will be
modified when running the operating system (OS) level command "rpm --setugids"
against NetBackup installation (.rpm) fil...
No results found for
*.
To get better search results:
* Confirm that you spelled the words correctly.
* Search for the exact error message, if applicable.
* Change your filter settings, or try a different search.
More results
Support
1. / Search Results
LIVE CHAT
Chat is available in English only.
Chat is currently not available. Please check back on Monday when our supported
chat hours begin.
Please select from the list below to check availability.
Chat type
Case type Only chat-supported case types are listed.
Hours of operation: Monday-Friday: 24 hours per day.
Case number Only chat-supported cases are listed.
Hours of operation: Monday-Friday: 8am-8pm ET.
Request Type Only chat-supported request types are listed.
Product Only chat-supported products are listed.
Feature Only chat-supported features are listed.
Platform Only chat-supported platforms are listed.
Subject
Check availability
Launch chat
© 2024 Veritas Contact Us Privacy Policy Legal User Agreement