hbr.org Open in urlscan Pro
18.66.248.24 Public Scan

URL: http://www.facebook.com/HBR

URL: https://www.linkedin.com/company/harvard-business-review?trk=biz-companies-cym

URL: https://www.instagram.com/harvard_business_review/?hl=en

URL: https://twitter.com/intent/tweet?&original_referer=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&ref_src=twsrc%5Etfw&related=twitterapi%2Ctwitter&tw_p=tweetbutton&url=https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Title: Tweet

URL: https://www.salesforce.com/resources/research-reports/customer-experience-report/?d=7013y0000025t49AAA&nc=7013y000002EFRgAAO&utm_source=hbr&utm_medium=display&utm_campaign=us_c360aw&utm_content=HBRarticle4C360RR_7013y0000025t49AAA&ban=us_hbr
Title: a recent Harvard Business Review Analytic Services

URL: https://www.forbes.com/sites/briansolis/2021/03/22/fear-and-loathing-at-the-contact-center-shrive-is-ground-zero-of-customer-and-employee-relationships/?sh=522aeff5395e
Title: United States Bureau of Labor Statistics

URL: https://www.salesforce.com/form/pdf/forbes-ex-cx-growth/?leadcreated=true&redirect=true&DriverCampaignId=7013y0000029kXkAAI&FormCampaignId=7013y0000029kWwAAI&utm_source=blog&utm_medium=display&utm_campaign=us_alllobaw&utm_content=experience-equation-report_7013y0000029kXkAAI
Title: The Experience Equation: How Happy Employees and Customers Accelerate Growth

URL: https://www.salesforce.com/resources/guides/employee-experience/?d=7013y0000025t4NAAQ&utm_source=hbr&utm_medium=display&utm_campaign=us_c360aw&utm_content=HBRarticle4EXGuide_7013y0000025t4NAAQ&ban=us_hbr
Title: reimagine the employee experience

URL: https://hbphelp.zendesk.com/hc/en-us
Title: Help Center

URL: http://feeds.hbr.org/harvardbusiness/
Title: Your Newsreader

URL: http://trademark.harvard.edu/pages/trademark-notice
Title: Trademark Policy

URL: http://hbsp.harvard.edu/
Title: Higher Education

URL: http://www.harvardbusiness.org/
Title: Corporate Learning

URL: http://www.hbs.edu/
Title: Harvard Business School

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://hireart.orjuno.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
https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 39

https://dpm.demdex.net/id?d_visid_ver=5.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=7801965A577503E87F000101%40AdobeOrg&d_nsid=0&ts=1649853480427 HTTP 302
https://dpm.demdex.net/id/rd?d_visid_ver=5.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=7801965A577503E87F000101%40AdobeOrg&d_nsid=0&ts=1649853480427

Request Chain 61

https://cm.everesttech.net/cm/dd?d_uuid=85885788576803237453957085963896855638 HTTP 302
https://dpm.demdex.net/ibs:dpid=411&dpuuid=YlbEKAAAAIbSlQP0

Request Chain 70

https://sb.scorecardresearch.com/b?c1=2&c2=14457509&ns__t=1649853480846&ns_c=UTF-8&cv=3.5&c8=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&c7=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&c9= HTTP 302
https://sb.scorecardresearch.com/b2?c1=2&c2=14457509&ns__t=1649853480846&ns_c=UTF-8&cv=3.5&c8=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&c7=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&c9=

Request Chain 106

https://8604778.fls.doubleclick.net/activityi;src=8604778;type=wcaun0;cat=hbr_a0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=380752146540.0088 HTTP 302
https://8604778.fls.doubleclick.net/activityi;dc_pre=CO3Xy5WHkfcCFQ8QGwodl34AAw;src=8604778;type=wcaun0;cat=hbr_a0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=380752146540.0088

Request Chain 125

https://rp.liadm.com/j?dtstmp=1649853481669&aid=a-057o&se=e30&duid=fa99a107bf9d--01g0hewgjtv5bf9534783rzdh7&tna=v2.3.0&pu=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&wpn=lc-bundle&gdpr=1&c=PHRpdGxlPkhlcmXigJlzIFdoYXQgSGFwcGVucyBXaGVuIFlvdSBGb2N1cyBvbiBFbXBsb3llZXMgdG8gQmV0dGVyIFNlcnZlIFlvdXIgQ3VzdG9tZXJzIC0gU1BPTlNPUiBDT05URU5UIEZST00gU0FMRVNGT1JDRTwvdGl0bGU-PG1ldGEgbmFtZT0iZGVzY3JpcHRpb24iIGNvbnRlbnQ9IlNwb25zb3IgY29udGVudCBmcm9tIFNhbGVzZm9yY2UuIj48dGl0bGU-TmF2aWdhdGlvbiBNZW51PC90aXRsZT48dGl0bGU-QWNjb3VudCBNZW51PC90aXRsZT48dGl0bGU-U2VhcmNoIE1lbnU8L3RpdGxlPjx0aXRsZT5DbG9zZSBtZW51PC90aXRsZT48dGl0bGU-U2VhcmNoPC90aXRsZT48aDEgY2xhc3M9InNwb25zb3JlZC1hcnRpY2xlLWhlZCI-SGVyZeKAmXMgV2hhdCBIYXBwZW5zIFdoZW4gWW91IEZvY3VzIG9uIEVtcGxveWVlcyB0byBCZXR0ZXIgU2VydmUgWW91ciBDdXN0b21lcnM8L2gxPjxoMT5IYXJ2YXJkIEJ1c2luZXNzIFJldmlldyBhc2tzIGZvciB5b3VyIGNvbnNlbnQgdG8gdXNlIHlvdXIgYnJvd3NlciBkYXRhIHRvOjwvaDE-PGgxPk1hbmFnZSB5b3VyIGRhdGE8L2gxPjxoMT5Db25maXJtIG91ciB2ZW5kb3JzPC9oMT48aDE-PC9oMT4 HTTP 302
https://rp4.liadm.com/j?dtstmp=1649853481669&aid=a-057o&se=e30&duid=fa99a107bf9d--01g0hewgjtv5bf9534783rzdh7&tna=v2.3.0&pu=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&wpn=lc-bundle&gdpr=1&c=PHRpdGxlPkhlcmXigJlzIFdoYXQgSGFwcGVucyBXaGVuIFlvdSBGb2N1cyBvbiBFbXBsb3llZXMgdG8gQmV0dGVyIFNlcnZlIFlvdXIgQ3VzdG9tZXJzIC0gU1BPTlNPUiBDT05URU5UIEZST00gU0FMRVNGT1JDRTwvdGl0bGU-PG1ldGEgbmFtZT0iZGVzY3JpcHRpb24iIGNvbnRlbnQ9IlNwb25zb3IgY29udGVudCBmcm9tIFNhbGVzZm9yY2UuIj48dGl0bGU-TmF2aWdhdGlvbiBNZW51PC90aXRsZT48dGl0bGU-QWNjb3VudCBNZW51PC90aXRsZT48dGl0bGU-U2VhcmNoIE1lbnU8L3RpdGxlPjx0aXRsZT5DbG9zZSBtZW51PC90aXRsZT48dGl0bGU-U2VhcmNoPC90aXRsZT48aDEgY2xhc3M9InNwb25zb3JlZC1hcnRpY2xlLWhlZCI-SGVyZeKAmXMgV2hhdCBIYXBwZW5zIFdoZW4gWW91IEZvY3VzIG9uIEVtcGxveWVlcyB0byBCZXR0ZXIgU2VydmUgWW91ciBDdXN0b21lcnM8L2gxPjxoMT5IYXJ2YXJkIEJ1c2luZXNzIFJldmlldyBhc2tzIGZvciB5b3VyIGNvbnNlbnQgdG8gdXNlIHlvdXIgYnJvd3NlciBkYXRhIHRvOjwvaDE-PGgxPk1hbmFnZSB5b3VyIGRhdGE8L2gxPjxoMT5Db25maXJtIG91ciB2ZW5kb3JzPC9oMT48aDE-PC9oMT4&i6=MjAwMTphYzg6MjA6MzAyOjoyMDJl&n3pc=true

Request Chain 148

https://sync.mathtag.com/sync/img?mt_exid=36&redir=https%3A%2F%2Fi.liadm.com%2Fs%2Fe%2Fa-057o%2F0%2F8012076b66cc49698a5537511933593b%3Fmpid%3D7156%26muid%3D%5BMM_UUID%5D&c27562d4-2202-4765-be4d-0ff73747ec57 HTTP 302
https://i.liadm.com/s/e/a-057o/0/8012076b66cc49698a5537511933593b?mpid=7156&muid=96376256-c42b-4d00-9f51-2093c4e3ef7e

Request Chain 149

https://match.adsrvr.org/track/cmf/generic?ttd_pid=liveintent&ttd_tpi=1 HTTP 302
https://match.adsrvr.org/track/cmb/generic?ttd_pid=liveintent&ttd_tpi=1 HTTP 302
https://i.liadm.com/s/35759?bidder_id=44489&bidder_uuid=b155a611-df58-4c7f-9e8d-8a9d62789783 HTTP 303
https://i6.liadm.com/s/35759?bidder_id=44489&bidder_uuid=b155a611-df58-4c7f-9e8d-8a9d62789783

Request Chain 150

https://dpm.demdex.net/ibs:dpid=127444&dpuuid=c27562d4-2202-4765-be4d-0ff73747ec57&redir=https%3A%2F%2Fi.liadm.com%2Fs%2Fe%2Fa-057o%2F0%2F8012076b66cc49698a5537511933593b%3Fmpid%3D82775%26muid%3D%24%7BDD_UUID%7D HTTP 302
https://i.liadm.com/s/e/a-057o/0/8012076b66cc49698a5537511933593b?mpid=82775&muid=85885788576803237453957085963896855638

Request Chain 151

https://x.dlx.addthis.com/e/live_intent_sync?na_exid=c27562d4-2202-4765-be4d-0ff73747ec57 HTTP 302
https://x.dlx.addthis.com/e/live_intent_sync?na_exid=c27562d4-2202-4765-be4d-0ff73747ec57&rd=Y

Request Chain 152

https://x.bidswitch.net/syncd?dsp_id=256&user_group=2&user_id=c27562d4-2202-4765-be4d-0ff73747ec57&redir=%2F%2Fi.liadm.com%2Fs%2F52176%3Fbidder_id%3D5298%26bidder_uuid%3D%24%7BBSW_UID%7D HTTP 302
https://x.bidswitch.net/ul_cb/syncd?dsp_id=256&user_group=2&user_id=c27562d4-2202-4765-be4d-0ff73747ec57&redir=%2F%2Fi.liadm.com%2Fs%2F52176%3Fbidder_id%3D5298%26bidder_uuid%3D%24%7BBSW_UID%7D HTTP 302
https://i.liadm.com/s/52176?bidder_id=5298&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac HTTP 303
https://i6.liadm.com/s/52176?bidder_id=5298&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac

Request Chain 153

https://x.bidswitch.net/sync?ssp=liveintent&user_id=c27562d4-2202-4765-be4d-0ff73747ec57 HTTP 302
https://x.bidswitch.net/ul_cb/sync?ssp=liveintent&user_id=c27562d4-2202-4765-be4d-0ff73747ec57 HTTP 302
https://green.erne.co/bidswitch/cm?bidswitch_ssp_id=liveintent&gdpr=&gdpr_consent= HTTP 302
https://pixel-eu.onaudience.com/?partner=273&smartmap=1&gdpr=&gdpr_consent=&redirect=x.bidswitch.net%2Fsync%3Fdsp_id%3D270%26expires%3D10%26user_id%3D%25_rid%26ssp%3Dliveintent HTTP 302
https://sync.crwdcntrl.net/map/c=8587/tp=CLOD/tpid=93335f6c611adaaf/gdpr=/gdpr_consent=?https%3A%2F%2Fpixel-eu.onaudience.com%2F%3Fpartner%3D104%26icm%26cver%26mapped%3D%24%7Bprofile_id%7D%26gdpr%3D%24%7Bgdpr%7D%26redirect%3Dhttps%253A%252F%252Fx.bidswitch.net%252Fsync%253Fdsp_id%253D270%2526expires%253D10%2526user_id%253Dtk2EoAPtRYYYVMUjUbbgQggM%2526ssp%253Dliveintent HTTP 302
https://sync.crwdcntrl.net/map/ct=y/c=8587/tp=CLOD/tpid=93335f6c611adaaf/gdpr=/gdpr_consent=?https%3A%2F%2Fpixel-eu.onaudience.com%2F%3Fpartner%3D104%26icm%26cver%26mapped%3D%24%7Bprofile_id%7D%26gdpr%3D%24%7Bgdpr%7D%26redirect%3Dhttps%253A%252F%252Fx.bidswitch.net%252Fsync%253Fdsp_id%253D270%2526expires%253D10%2526user_id%253Dtk2EoAPtRYYYVMUjUbbgQggM%2526ssp%253Dliveintent HTTP 302
https://pixel-eu.onaudience.com/?partner=104&icm&cver&mapped=87922dec3ce2ec9093de320f783df242&gdpr=&redirect=https%3A%2F%2Fx.bidswitch.net%2Fsync%3Fdsp_id%3D270%26expires%3D10%26user_id%3Dtk2EoAPtRYYYVMUjUbbgQggM%26ssp%3Dliveintent HTTP 302
https://x.bidswitch.net/sync?dsp_id=270&expires=10&user_id=tk2EoAPtRYYYVMUjUbbgQggM&ssp=liveintent HTTP 302
https://i.liadm.com/s/52164?bidder_id=5298&licd=&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac

158 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers Show response
hbr.org/sponsored/2021/08/
Redirect Chain

https://hireart.orjuno.com/api/mailings/click/PMRGSZBCHIZDCNZRG4ZCYITVOJWCEORCNB2HI4DTHIXS62DCOIXG64THF5ZXA33OONXXEZLEF4ZDAMRRF4YDQL3IMVZGK4ZNO5UGC5BNNBQXA4DFNZZS253IMVXC26LPOUWWM33DOVZS233OFVSW24D...
https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

87 KB
28 KB

448ms
404ms

Document
text/html

18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.66.248.24 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-63-32-228-167.eu-west-1.compute.amazonaws.com

Software

Apache-Coyote/1.1 /

Resource Hash

63df773a01fe1c3b1996d8ad926d18996ba1641f4185878710a3ded6642e2550

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Frame-Options	SAMEORIGIN

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

access-control-allow-credentials: true
access-control-allow-headers: Authorization,Content-Type,Accept
access-control-allow-methods: GET, POST, OPTIONS, HEAD
cache-control: max-age=0, must-revalidate
content-encoding: gzip
content-language: de-DE
content-length: 27416
content-security-policy: frame-ancestors 'self'
content-type: text/html;charset=utf-8
date: Wed, 13 Apr 2022 12:37:59 GMT
server: Apache-Coyote/1.1
vary: Accept-Encoding Accept-Encoding
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
x-amz-cf-id: NDm-JV5BuzpYgFy6WIMpGaK5kkeYkCMyWhVKJpkNN6frOR1itvIa2Q==
x-amz-cf-pop: DUS51-P1
x-cache: Miss from cloudfront
x-frame-options: SAMEORIGIN

Redirect headers

content-length: 241
content-type: text/html; charset=utf-8
date: Wed, 13 Apr 2022 12:37:59 GMT
location: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers#:~:text=The%20average%20customer%2Dservice%20representative,average%20turnover%20in%20other%20departments.
strict-transport-security: max-age=31536000; includeSubDomains

GET
H2 200 GT-America-Standard-Regular.woff
hbr.org/resources/fonts/ 47 KB
47 KB 26ms
22ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GT-America-Standard-Regular.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: ee9c3d0d05b509e5ab38073849a411769af23473aa227d71b56386f4018c2bba

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: zuZMraNU1fi3njylRr8b.dUv4tGcrj0P
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 35503
etag: "c0286304d65096593576232c3e64366a"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 02:46:23 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 48128
x-amz-cf-id: VoWjaHVeEzu3e3BrL3qPKDP1pEot5bgZpFsCqyMNQH1YplErQC8Ijg==

GET
H2 200 GT-America-Standard-Regular-Italic.woff
hbr.org/resources/fonts/ 50 KB
50 KB 27ms
22ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GT-America-Standard-Regular-Italic.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: c6699c35ddfec053b462b369afa948cb4169ef3a284b2489b4b12450174d89dd

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: DJFK7xTSOrhXtorRuD91e.nccYm_4VdP
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 31185
etag: "0aa13cb2a22a71ec36c5a800ff5597f5"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 03:58:39 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 51132
x-amz-cf-id: e4yk300OeUnnkC7Vu8eiEmTPIVATBpB1u84YpeCTJJJyHEQ06cLIog==

GET
H2 200 GT-America-Standard-Light.woff
hbr.org/resources/fonts/ 49 KB
50 KB 28ms
24ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GT-America-Standard-Light.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 0f59caef24d4aa7fad92f8792629b112a82bd77c7a53d7a7c4048b0e4ee231ba

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: BndZL.Ia_PVyqsmJNm90X4.dtDzLI78M
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 07 Apr 2022 13:11:57 GMT
server: AmazonS3
age: 32311
etag: "8d16a9bf80df5e37fdd6632f14f217f5"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 03:39:39 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 50316
x-amz-cf-id: Anf0xPmH6xAfgbdk_n7pEBFIUL7oJP1Pbd-yL32LEdMCbGwCaJiOOg==

GET
H2 200 GT-America-Standard-Medium.woff
hbr.org/resources/fonts/ 51 KB
51 KB 29ms
24ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GT-America-Standard-Medium.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: ba71b50c6a75e8f67a261d66d4bd38e5358c2068641e5bc4725c81f16f88daa2

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: srWR.QJnxpDuEoDnSixAWTZSkjo3g1LC
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 38482
etag: "1f86afaaedba4932c58396e8ac2e8dce"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 01:57:55 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 52284
x-amz-cf-id: WOTa6u2Fwge45Db_aBhd6ETRCZkFqAXcViQsojkJXEkFzUJjbbPMCw==

GET
H2 200 GT-America-Standard-Medium-Italic.woff
hbr.org/resources/fonts/ 54 KB
55 KB 34ms
29ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GT-America-Standard-Medium-Italic.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: d30961f160264fd825e8b0ddb37f1105fd55db8a8d66572d245cee0438116a8a

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: tN87NHmp8sr5Gza.YKtSI370kgv0MUq4
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 24561
etag: "cda70ea14c3cc32c32568b2102001829"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 05:48:46 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 55452
x-amz-cf-id: LJZKc_6rx4Sed6tdGpxTRAGE7ThuNId5hN57vPDQyoRkt-nmxNWAmg==

GET
H2 200 GT-America-Standard-Light-Italic.woff
hbr.org/resources/fonts/ 53 KB
53 KB 37ms
32ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GT-America-Standard-Light-Italic.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: ebe2e95318854c20bbf1d78a3ea19ee259887c9961ed32ab9434493f664636a6

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: qa0oVNHG9nOuyl8xXgECxMnOR4SgKtSM
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 32315
etag: "0423b0318aaa4fc4fa0f24448cda2070"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 04:02:14 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 53924
x-amz-cf-id: Fe5cV-wL_WHZ-mam6f7ye9wSJksKYaE5wEh-RTxTmy6NtkRyVJgNeQ==

GET
H2 200 GTAmerica-Standard-Semibold.woff
hbr.org/resources/fonts/ 50 KB
51 KB 37ms
32ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GTAmerica-Standard-Semibold.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 78dc2ebb0f01c39f0d2de295c2a40c1696e2bc813d37930d5821244db6415c1b

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: XSIdNEYsNvcuRsRJWRTMIfbc9iM2KuwV
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 07 Apr 2022 13:11:58 GMT
server: AmazonS3
age: 33457
etag: "28a1641de2bc113ec6afdc478401d8a4"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 03:21:08 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 51280
x-amz-cf-id: 6FWX_I9RGDLv0oZmb8waj3ItDYZ0Q46Km1RIdp78UvStg73LguCNeA==

GET
H2 200 GTAmerica-Standard-Semibold-Italic.woff
hbr.org/resources/fonts/ 54 KB
54 KB 37ms
33ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GTAmerica-Standard-Semibold-Italic.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 6b7c15867904f867608ab56040ad0e363ebbe0d49d6dfbf49ba7b8034a752a81

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: uQA7ZtOkAm.PAd3WmevX0r5yuqsn3W.u
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 32301
etag: "24b3d942fae92d460ffdb470ef6e8420"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 04:03:15 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 55124
x-amz-cf-id: M6ISS5i7kY99ypO8EhKwKjVBKjx8vTqFCEXCoN5PiF-LlUENg2EBcg==

GET
H2 200 GT-America-Standard-Bold.woff
hbr.org/resources/fonts/ 51 KB
52 KB 40ms
35ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GT-America-Standard-Bold.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 449f1ad74417e71ec8e3a563aef5a73b15e690c201327491c55a7f55b4000d4c

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: v.mPtVvF.i4.mVEu9x5ht8mHWwiZ4Fik
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 07 Apr 2022 13:11:57 GMT
server: AmazonS3
age: 42175
etag: "5a8c13c8437068c969b0c800c9b153a3"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 00:55:14 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 52508
x-amz-cf-id: Xnu95ZUMG3jw-VLRqJetzae9vE5z5oYJcWe6mIFAx4or95Qy0kwXxw==

GET
H2 200 GT-America-Standard-Bold-Italic.woff
hbr.org/resources/fonts/ 54 KB
55 KB 60ms
56ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/GT-America-Standard-Bold-Italic.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 6278bc20088d3ccb9a2c39c866fc0bc194640bbdb9652a6b13b844b4ed0febd3

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: pyJcX74.nM8kyJ6xKhR.6ovHGSzz6i81
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 31469
etag: "dc47152083809108764df284f42e383a"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 03:54:19 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 55760
x-amz-cf-id: 6Bu2cuD9OqDoud306SGJ-6GTV7FoUxu49bSS9I3OfLwgewfd-qm0WA==

GET
H2 200 LavaStd-Regular.otf
hbr.org/resources/fonts/ 168 KB
168 KB 61ms
56ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/LavaStd-Regular.otf
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 5f773416e87a6db09165f233f547e2b6101c01b7f2b65d579cf0a6501acfc558

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: EPPKqIHzgibGaD.cxRg8chfcQRJtYUep
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:47 GMT
server: AmazonS3
age: 35014
etag: "35e82cd256a7f33c2cc90dae71f4d448"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 02:54:48 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 171548
x-amz-cf-id: zH4q_mINVt6LU_kA2ucA2oyeVvf0MH-Gswqvkg4dGzoBnmK9OEYFRQ==

GET
H2 200 LavaStd-RegularItalic.otf
hbr.org/resources/fonts/ 175 KB
176 KB 61ms
56ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/LavaStd-RegularItalic.otf
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: d687fa53dee102ccf9c30eabc41f067abc08d198dfb3b57ad9b62cf4dc54a351

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: 9bNd72Nq188AaJXlkO1ZdE_ZrdSvNk76
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:47 GMT
server: AmazonS3
age: 43281
etag: "3024c276af18c2b114ab4e17f852c90e"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 00:39:15 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 179168
x-amz-cf-id: D0xKTqfhnQzQVVj_xCxg_z972kSgZWiNnRYcCk2EQ7mQ_EAnu81OSQ==

GET
H2 200 LavaStd-Medium.otf
hbr.org/resources/fonts/ 172 KB
173 KB 61ms
57ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/LavaStd-Medium.otf
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 6b925c1424c140a40a87bd82c7632ac6b1ab17af4497633c345f39c30d0e532e

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: DERZJtVh8w.4x3d0WTF37GLP9h5G84nw
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:47 GMT
server: AmazonS3
age: 30757
etag: "c264c2dad81ce7c10f1518305bc2b9d2"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 04:05:23 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 176572
x-amz-cf-id: vDVXRpEfp3o5pX5g5oL2YZKL3n4rS1pMuso1Xw07tu8fS4AR0K4lJw==

GET
H2 200 LavaStd-MediumItalic.otf
hbr.org/resources/fonts/ 179 KB
179 KB 63ms
59ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/LavaStd-MediumItalic.otf
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7bc4cb5266973d8a9454a13981e679f30bb9ad50b61217542792678b03b54d17

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: G6QrjYn87eCMmLYPJQ27mVhqegXS8bt3
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:47 GMT
server: AmazonS3
age: 37413
etag: "541c01c05db938f488ca8b8679c9f48e"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 02:14:38 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 183000
x-amz-cf-id: dsddpUjy5FfpLDGdIfgWZcXkKX1IrELjlc-TrQ9z_lGWWRh6tSPxiw==

GET
H2 200 LavaStd-Bold.otf
hbr.org/resources/fonts/ 172 KB
173 KB 66ms
62ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/LavaStd-Bold.otf
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 60f4e59f03226e65de0981aadc496d2568fa22293071bcadbf305cdfccd6ffa1

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: .BR.BVrKu516HilE92ANKej.w0W6DVu.
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 07 Apr 2022 13:11:58 GMT
server: AmazonS3
age: 40962
etag: "ff601a9a3fd5c9e0b8241029022f98de"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 01:15:18 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 176260
x-amz-cf-id: YyEVCNV0DGiH2kCaBSLSZ78tvQHMhoA4UM7qOoQObkMyC0oPUzBMVg==

GET
H2 200 LavaStd-BoldItalic.otf
hbr.org/resources/fonts/ 178 KB
179 KB 69ms
66ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/LavaStd-BoldItalic.otf
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 2d0eac3aa33a77124fe5ca4e234947dcc3f9263e82f113db2f05ffefea3e4c31

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: xmHwYTO3aGwlibFGbCq1RENZIPbBZITz
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 38353
etag: "d3b73a15a9a1aa3bb4c8b9276fc7e7df"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 01:59:22 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 182452
x-amz-cf-id: TDbzCSRXxl6_yP8Ir0y-BwOu8le9KByhg0sZ6hzqC_BOx9wHIwvY8A==

GET
H2 200 LavaStd-Heavy.otf
hbr.org/resources/fonts/ 172 KB
172 KB 69ms
66ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/LavaStd-Heavy.otf
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 5da34f4ffe3be4e6661d2095748c6dca3f5dc41ac9fa90db4107a16a6a307d74

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: hY4G5ENKN04vVdHtX7lYelKcP9aAqrTC
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 41715
etag: "2ad5546abc046a08971cc8bdab22fd4a"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 01:02:46 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 176012
x-amz-cf-id: dcx3utFxFhQTGWsIAt4Hwaz9EFANSzWVzDLNw4j8J7iGJ48Dox447Q==

GET
H2 200 LavaStd-HeavyItalic.otf
hbr.org/resources/fonts/ 177 KB
177 KB 69ms
66ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/LavaStd-HeavyItalic.otf
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 1911fb2160863dc45b8d92a7f3def95c4c8a93f105db8b486c798e29a947b739

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: 87YNVz2NqBCZlmFM8hmbQSkoKub2U.Uw
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:46 GMT
server: AmazonS3
age: 32889
etag: "46ae7c0c245f0ec0974998857734ff03"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 03:31:37 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 180992
x-amz-cf-id: bJqHPudt8biNsJBS1Rs7ionjDiEhyin20VQ7yUYwv46DA_UqFxf1Zw==

GET
H2 200 HBRIcons-Regular.woff
hbr.org/resources/fonts/ 19 KB
20 KB 69ms
66ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/HBRIcons-Regular.woff
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 47c2e16346234f35ea6cb3593e5345bfc4b4be899452e44c7b9be4b97320efba

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: RPxs6qAaEJGjcMF5AQJOVQoMsXU8G0n.
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 07 Apr 2022 13:11:58 GMT
server: AmazonS3
age: 42981
etag: "fc22c6e7d30ecf220a35d60d9e56dc38"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 00:41:52 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 19896
x-amz-cf-id: gpGBoXPcELbp7kDXfuJ9HZxA7lWz17sz3lqzBbzBiYziRxvsm9nM1A==

GET
H2 200 style_fac3ea518eae7bc3.css
hbr.org/resources/css/ 921 KB
116 KB 37ms
34ms Stylesheet
text/css 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/css/style_fac3ea518eae7bc3.css
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: cfb66560e780ab30b33584dc5062bc8b9651a50deed8038eaf20c410356ab4bd

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: iyoN2Jjj2gazT4Q2flTUnSIJiwx8GHTj
content-encoding: gzip
last-modified: Thu, 07 Apr 2022 13:11:57 GMT
server: AmazonS3
age: 83747
etag: W/"fac3ea518eae7bc39beeb36d4805f2df"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/css
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
date: Tue, 12 Apr 2022 13:22:14 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
x-amz-cf-id: 6a2YxjGtutPM1B9Xe2w9oZjyZ_WLFQtwMlt20Uj4ENIMjjx3s0J6lg==

GET
H2 200 tinypass.min.js Show response
cdn.tinypass.com/api/ 279 KB
81 KB 91ms
40ms Script
application/javascript 2606:4700::6811:b6b1
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.tinypass.com/api/tinypass.min.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6811:b6b1 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

c9f709689168ac389970872fab40c43343c086f9da673ff568b261dfb2f13159

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: br
vary: Accept-Encoding
cf-cache-status: HIT
age: 14138
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-amz-request-id: VKT5CXV5VSDYF1DF
x-amz-id-2: 18Pj/wZNeMQWIlGNU0YS2NcM7mtpLtMlVror+2tJwDPd+89ruKZKANUgyhLSxCJOXRkjWbGzsiE=
last-modified: Mon, 11 Apr 2022 07:19:05 GMT
server: cloudflare
etag: W/"fba456d5afd712a719f382e1fbfaec03"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=86400; includeSubDomains
content-type: application/javascript
cache-control: public, max-age=14400
cf-ray: 6fb4419b5d820f52-MXP
expires: Wed, 13 Apr 2022 16:38:00 GMT

GET
H2 200 funding-choices_9dbd80702802976b.js Show response
hbr.org/resources/js/components/overlay-intromercial/ 9 KB
5 KB 69ms
67ms Script
text/javascript 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/js/components/overlay-intromercial/funding-choices_9dbd80702802976b.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 3d19de90d2ad2254d71879569c2c220716763bc460f42fffc10a3fdaf9a24e49

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Tue, 12 Apr 2022 13:28:22 GMT
content-encoding: gzip
last-modified: Thu, 07 Apr 2022 13:12:11 GMT
server: AmazonS3
age: 83379
etag: W/"9dbd80702802976bb8a44de4be9445b0"
vary: Accept-Encoding
x-cache: Hit from cloudfront
x-amz-version-id: vUJdhbVoG7JYb8opHU1_CGgBw8Kaj9.0
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
content-type: text/javascript
x-amz-cf-id: 0bNRY4003Jv2xkP5sioQNmO-OeKiTXb9s7VFCvQjfrkaXEzk_BaXWQ==

GET
H2 200 launch-68b2fecf2e9e.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/ 712 KB
153 KB 86ms
20ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/launch-68b2fecf2e9e.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 0307bb45ce94472a92c47993ba03b5e7947c574d5e26b4e12c7bdf10a43aa0ad

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:54 GMT
server: AkamaiNetStorage
etag: "49b78eab8a10bda1a8364ec062477a78:1649680134.547219"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 155946
expires: Wed, 13 Apr 2022 13:38:00 GMT

GET
H2 200 intromercial_eb53fbc129921983.js Show response
hbr.org/resources/js/components/overlay-intromercial/ 4 KB
4 KB 69ms
67ms Script
text/javascript 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/js/components/overlay-intromercial/intromercial_eb53fbc129921983.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 5009cb61cda1fc16af23f8ff0a9659599412e9fff08d66db2a55118eda255890

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: qx0wyBq0.0gAgVnxpdJcLOVtWEXGUCH5
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 07 Apr 2022 13:12:11 GMT
server: AmazonS3
age: 72966
etag: "eb53fbc1299219830e6ca37189087159"
x-cache: Hit from cloudfront
content-type: text/javascript
date: Tue, 12 Apr 2022 16:21:54 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 3957
x-amz-cf-id: 81CnU0ruLUoXndz5Mb1HMLcFKN0kP6yBniFcIqh8mIkmdCXRcQvBjg==

GET
H2 200 HBR_logo_black.svg
hbr.org/resources/css/images/ 7 KB
3 KB 18ms
14ms Image
image/svg+xml 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hbr.org/resources/css/images/HBR_logo_black.svg
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: fe4c7eb5783b67d13ddffabbc747823eeb2cf8ebfd572cf45c02af9cb95521d3

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 03:32:49 GMT
content-encoding: gzip
last-modified: Thu, 07 Apr 2022 13:11:56 GMT
server: AmazonS3
age: 32712
etag: W/"92a416bf241fdefcf69c1bdc9c088c72"
vary: Accept-Encoding
x-cache: Hit from cloudfront
x-amz-version-id: 4ZIp_7xdp9YNLRIqvwtRb3I29QB_20u8
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
content-type: image/svg+xml
x-amz-cf-id: HizBAQ860JVTWOLDfj5MUE1rtzxdxmh_HcibQ8AldqFIurYcZNU6Kg==

GET
H2 200 cart-icon.png
hbr.org/resources/css/images/ 1 KB
2 KB 21ms
17ms Image
image/png 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hbr.org/resources/css/images/cart-icon.png
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 15421ec347ed0f38365afa7b8599b4b046ea3ed5e1f33c20e53d20eb20bbea1c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: 4kqIsu0eq4ImKsMjoe.2VaujvMitCCVp
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:45 GMT
server: AmazonS3
age: 35112
etag: "2667cc9805c29993721aff007222c0a7"
x-cache: Hit from cloudfront
content-type: image/png
date: Wed, 13 Apr 2022 02:53:07 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 1374
x-amz-cf-id: bCUlg4VYPM4dXQiIkppmcmM9zTlbL89pCb-jqqoCodQ4Oxd_HFPzeA==

GET
H2 200 salesforce-logo-400.png
hbr.org/resources/images/editorial_assets/sponsored-content/ 9 KB
9 KB 432ms
429ms Image
image/png 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hbr.org/resources/images/editorial_assets/sponsored-content/salesforce-logo-400.png
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: cf45cddc0813ea45be264fa92a091d1903638e27a761d60a8bb3f4914f8d176d

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Tue, 18 Jun 2019 21:24:37 GMT
server: AmazonS3
x-amz-cf-pop: DUS51-P1
etag: "717f2ce8a284047542a041f925c22656"
x-cache: Miss from cloudfront
x-amz-version-id: oLh6FX8zDOouaUnQeHSdmKEaVrmoZfKW
x-amz-replication-status: COMPLETED
accept-ranges: bytes
content-type: image/png; charset=UTF-8
content-length: 8945
x-amz-cf-id: UWh62K-A1ZHvN0tU6Ce6NQhK9IY2IDhAJg8HkmcP-_r-f_xfCYLbGw==

GET
H2 200 SC3.jpg
hbr.org/resources/images/article_assets/2021/07/ 68 KB
68 KB 28ms
25ms Image
image/jpeg 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hbr.org/resources/images/article_assets/2021/07/SC3.jpg
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 278cb54ecaf166523495ab2ee0f9ea815dc1be4c082c25d6603332dfad5b4356

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 05:30:01 GMT
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Wed, 28 Jul 2021 23:02:40 GMT
server: AmazonS3
age: 25680
etag: "86ec864486224ff8d5e94b305a59c4d3"
x-cache: Hit from cloudfront
x-amz-version-id: bOqb_lhcfxscz0VLK0gBtitTdgsgZHCe
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-type: image/jpeg; charset=binary
content-length: 69574
x-amz-cf-id: WlPMeSyHBGc8ginOYY_QMgbpLBZym1iZ-Ofdzmrlrjnvf8y3QQh6wA==

GET
H2 200 SC4-chart.png
hbr.org/resources/images/article_assets/2021/08/ 106 KB
107 KB 441ms
438ms Image
image/png 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hbr.org/resources/images/article_assets/2021/08/SC4-chart.png
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 9721697a7cd65f4de7f3d666901333b4a24fd9878bbf1887d5d4d71256942ed3

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Tue, 03 Aug 2021 08:22:44 GMT
server: AmazonS3
x-amz-cf-pop: DUS51-P1
etag: "4e226dd38c7307b0c828d610d3ad84b7"
x-cache: Miss from cloudfront
x-amz-version-id: SlU0iOfOTlgazarsijWZT18POj1m1CjU
x-amz-replication-status: COMPLETED
accept-ranges: bytes
content-type: image/png; charset=binary
content-length: 108942
x-amz-cf-id: JDInGtLIiWQxYAT6I9OE1cjP4ma3BiCEv6-NrG8oOjC1zqA3WuBFqA==

GET
H2 200 hbr_logo.svg
hbr.org/resources/css/images/ 24 KB
6 KB 23ms
20ms Image
image/svg+xml 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hbr.org/resources/css/images/hbr_logo.svg
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 6b081f1784a4214902b98ff7de1eea01313c674de06d40ba2b109ec697617c00

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: 2jIAozvc9oc6EXav3lb6rtq5ZnOClnrf
content-encoding: gzip
last-modified: Thu, 07 Apr 2022 13:11:57 GMT
server: AmazonS3
age: 24481
etag: W/"2edac8195248346550d4ba89d2d17a32"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: image/svg+xml
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
date: Wed, 13 Apr 2022 05:50:16 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
x-amz-cf-id: cjYxIUi_zjhM3xmCIqnaIUzzdwY7StF3jXhKTYgVCy7CH1E1AZOXkQ==

GET
H2 200 new_logo_May11.png
hbr.org/resources/images/2018/ 5 KB
5 KB 24ms
21ms Image
image/png 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://hbr.org/resources/images/2018/new_logo_May11.png
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: dd0915f7e6b8bb266cf4c613d8ece560c32e321c4b39344e40606d194780da05

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: zsFDTzEJp5CZuiAI2GitBMcLuOV3JWCc
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Tue, 18 Jun 2019 21:15:34 GMT
server: AmazonS3
age: 32622
etag: "7d0a30aa203355906494a25874b2491b"
x-cache: Hit from cloudfront
content-type: image/png; charset=UTF-8
date: Wed, 13 Apr 2022 05:08:10 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 5140
x-amz-cf-id: UfgOirCJgfHDNtv6Y28c6cLEwJ9g7pXKGfvljtZvrL9jifygFfEIyw==

GET
H2 200 enterprise.js Show response
www.recaptcha.net/recaptcha/ 977 B
1 KB 47ms
17ms Script
text/javascript 2a00:1450:4001:803::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.recaptcha.net/recaptcha/enterprise.js?render=6Ld9uNYZAAAAADPb9mj-jQFgYnWu1h6XAdKRLUhH

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

GSE /

Resource Hash

e6b0c62af668d348b06b37aa960660e24b4e42eea989c67e203ecf1dc1f472d4

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: GSE
x-frame-options: SAMEORIGIN
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=300
cross-origin-resource-policy: cross-origin
content-security-policy: frame-ancestors 'self'
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 618
x-xss-protection: 1; mode=block
expires: Wed, 13 Apr 2022 12:38:00 GMT

GET
H2 200 common_249335a1d845daf2.js Show response
hbr.org/resources/js/ 973 KB
285 KB 14ms
11ms Script
application/x-javascript 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/js/common_249335a1d845daf2.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: c520d96384ece60dfc833c511cfce5cdf48cedf70f91ec2413e3c780039a360e

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: jvK3JcY3Qjs6V.M7gPGfbSt19izAOQzh
content-encoding: gzip
last-modified: Thu, 07 Apr 2022 13:11:59 GMT
server: AmazonS3
age: 83747
etag: W/"249335a1d845daf214c05e31cfd442e7"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/x-javascript
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
date: Tue, 12 Apr 2022 13:22:14 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
x-amz-cf-id: ZeBs7m4un-cgDUF2YlFuzvN07eg4-b5Hc4BmLzQ1nAqIiQJT1h4qtg==

GET
H2 200 article_9693bc6b10cfa92e.js Show response
hbr.org/resources/js/pages/ 394 KB
90 KB 20ms
15ms Script
text/javascript 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/js/pages/article_9693bc6b10cfa92e.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 34886240b72da0fca82b4571f69b629caf4981c9809375193ed6369993c23539

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: bOgq6_V6Eh8RiBHwMVmC74OPiefH1kXP
content-encoding: gzip
last-modified: Thu, 07 Apr 2022 13:12:08 GMT
server: AmazonS3
age: 83745
etag: W/"9693bc6b10cfa92ec3879425bc97b867"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: text/javascript
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
date: Tue, 12 Apr 2022 13:22:17 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
x-amz-cf-id: odCyVYK8SfvGNdMcXQATiJb8EIy805R_mBf8R2rK3K0U7f484zDt4w==

GET
H2 200 get.js Show response
buy.tinypass.com/api/v3/anon/captcha/ 153 B
363 B 50ms
40ms Script
application/javascript 2606:4700::6811:b6b1
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://buy.tinypass.com/api/v3/anon/captcha/get.js?callback=jsonpCallback&aid=mbs77qtzUz

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6811:b6b1 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

0aa87fac36144644460545d27dc3dd570ce6456152e029e2e346880da2358081

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: br
vary: Accept-Encoding
cf-cache-status: HIT
age: 51
p3p: CP="NON DSP COR OUR IND"
x-forwarded-https: on
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-request-id: Cw13aarZrlj
pragma
wn: prod-dash-10-0-142-22
last-modified: Wed, 13 Apr 2022 12:37:09 GMT
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=86400; includeSubDomains
content-type: application/javascript
server-time: 0.004
cache-control: public, max-age=1200
cf-ray: 6fb4419cf8800f52-MXP
expires: Wed, 13 Apr 2022 12:58:00 GMT

GET
H/1.1 200
OK cx.cce.js Show response
cdn.cxense.com/ 22 KB
6 KB 57ms
16ms Script
application/x-javascript 2a02:26f0:6c00:2bf::268b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.cxense.com/cx.cce.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00:2bf::268b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 53223cc800efd65753dec3ab9c1099a86c6eb0f37a044c45e64b4cd8469a5181

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:00 GMT
Content-Encoding: gzip
Last-Modified: Thu, 10 Feb 2022 15:01:18 GMT
Server: AkamaiNetStorage
Vary: Accept-Encoding
Content-Type: application/x-javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=3600
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 5939
Expires: Wed, 13 Apr 2022 13:38:00 GMT

POST
H2 200 execute Show response
c2.piano.io/xbuilder/experience/ 7 KB
2 KB 220ms
173ms XHR
application/json 2606:4700::6810:2a41
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://c2.piano.io/xbuilder/experience/execute?aid=mbs77qtzUz

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:2a41 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

fa28a759f056d50383d4bc828bebdd8139f76bb205ce6dd610e87dab400203a7

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400; includeSubDomains

Request headers

Accept: application/json
Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: application/x-www-form-urlencoded

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
vary: Accept-Encoding, Origin
cf-cache-status: DYNAMIC
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-request-id: n0lx507kkv
pragma: no-cache
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=86400; includeSubDomains
access-control-allow-methods: POST, GET, OPTIONS
content-type: application/json; charset=UTF-8
access-control-allow-origin: https://hbr.org
cache-control: no-cache, no-store
access-control-allow-credentials: true
cf-ray: 6fb4419c9dcbd618-MXP

GET
H2 200 advertising.js Show response
www.npttech.com/ 7 KB
3 KB 111ms
41ms Script
application/javascript 2606:4700:3030::6815:5476
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://www.npttech.com/advertising.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700:3030::6815:5476 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 7538e8f23fac8278c6027d8865bd1240514a3ff64b2c0af3b8ed3583e8ecce6b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age: 3426
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-amz-request-id: 9AYA25RKY2ACWNHD
x-amz-id-2: fkFFevbSOpReWCnFoKxh3FiV8CCoDBxw6bzXq4G71S3DfF6jDmaYuvdB0/USpXozfslUqCo6q0s=
last-modified: Wed, 19 Jun 2019 08:25:01 GMT
server: cloudflare
etag: W/"3d6f80c860866175f58a84bbbc9217c6"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7KQOgjyTxldmFKx8JGFQSlqS20rh9P1RsxECfdb21hw8b6b9tE%2BBNQIJNYT2u32IwN9MXtrVqqdQ4SAf6gCYOO3beD2Z3sdOmVK%2BjvVvko%2BqKHgbxnltEsjMsCxwC4fvg2KxwtFbvjj22msouTk%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript
cache-control: max-age=28800
x-amz-version-id: hXQWgdpwSBM26VgKOeTSlm.4VT89.h9w
cf-ray: 6fb4419d583b5fd1-MRS

GET
H2 200 AGSKWxX0xsni9F8r199g_EmYEs-6XivWPyIlNl1moLo2FCB9SJZPFku3DrsMSwtA0Ll88F3f38VqH_999GC1d0RMGNA= Show response
fundingchoicesmessages.google.com/f/ 90 KB
32 KB 74ms
43ms Script
application/javascript 2a00:1450:4001:802::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fundingchoicesmessages.google.com/f/AGSKWxX0xsni9F8r199g_EmYEs-6XivWPyIlNl1moLo2FCB9SJZPFku3DrsMSwtA0Ll88F3f38VqH_999GC1d0RMGNA=

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

1306f16a71247c07b45ce877abfeaabf0eec81d41d3dcc8ae83d79f8b5984e64

Security Headers

Name	Value
Content-Security-Policy	script-src 'report-sample' 'nonce-w/X4yYNKxQ2G74zCUO0S6Q' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorGlobalRouterHttp/cspreport;worker-src 'self', script-src 'nonce-w/X4yYNKxQ2G74zCUO0S6Q' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorGlobalRouterHttp/cspreport, require-trusted-types-for 'script';report-uri /_/ContributorGlobalRouterHttp/cspreport
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

content-security-policy: script-src 'report-sample' 'nonce-w/X4yYNKxQ2G74zCUO0S6Q' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorGlobalRouterHttp/cspreport;worker-src 'self', script-src 'nonce-w/X4yYNKxQ2G74zCUO0S6Q' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorGlobalRouterHttp/cspreport, require-trusted-types-for 'script';report-uri /_/ContributorGlobalRouterHttp/cspreport
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
pragma: no-cache
server: ESF
cross-origin-opener-policy: same-origin; report-to="ContributorGlobalRouterHttp"
x-frame-options: SAMEORIGIN
date: Wed, 13 Apr 2022 12:38:00 GMT
vary: Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
report-to: {"group":"ContributorGlobalRouterHttp","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/ContributorGlobalRouterHttp/external"}]}
content-type: application/javascript; charset=utf-8
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
cache-control: no-cache, no-store, max-age=0, must-revalidate
permissions-policy: ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-platform=*, ch-ua-platform-version=*
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H/1.1

200
OK

rd Show response
dpm.demdex.net/id/
Redirect Chain

https://dpm.demdex.net/id?d_visid_ver=5.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=7801965A577503E87F000101%40AdobeOrg&d_nsid=0&ts=1649853480427
https://dpm.demdex.net/id/rd?d_visid_ver=5.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=7801965A577503E87F000101%40AdobeOrg&d_nsid=0&ts=1649853480427

362 B
1 KB

32ms
31ms

XHR
application/json

63.32.228.167
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://dpm.demdex.net/id/rd?d_visid_ver=5.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=7801965A577503E87F000101%40AdobeOrg&d_nsid=0&ts=1649853480427

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

HTTP/1.1

Server

63.32.228.167 Dublin, Ireland, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

d8011a76acce1517be91432b9c4421b7ac0d5f503729af49da95093ca31eb6ef

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

DCS: dcs-prod-irl1-2-v030-035a33309.edge-irl1.demdex.com UNKNOWN
Pragma: no-cache
Strict-Transport-Security: max-age=31536000; includeSubDomains
content-encoding: gzip
X-TID: /O9OZNSjQKs=
Vary: Origin
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Access-Control-Allow-Origin: https://hbr.org
Cache-Control: no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials: true
Connection: keep-alive
Content-Type: application/json;charset=utf-8
Content-Length: 306
Expires: Thu, 01 Jan 1970 00:00:00 UTC

Redirect headers

DCS: dcs-prod-irl1-1-v030-0462a0296.edge-irl1.demdex.com UNKNOWN
Pragma: no-cache
Strict-Transport-Security: max-age=31536000; includeSubDomains
Access-Control-Allow-Origin: https://hbr.org
X-TID: u9h1Q27ERIc=
Vary: Origin
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Location: https://dpm.demdex.net/id/rd?d_visid_ver=5.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=7801965A577503E87F000101%40AdobeOrg&d_nsid=0&ts=1649853480427
Cache-Control: no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials: true
Connection: keep-alive
Content-Length: 0
Expires: Thu, 01 Jan 1970 00:00:00 UTC

GET
H2 200 AppMeasurement.min.js Show response
assets.adobedtm.com/extensions/EPb56e12d7054b4acea984e91c910051cc/ 33 KB
12 KB 25ms
22ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/extensions/EPb56e12d7054b4acea984e91c910051cc/AppMeasurement.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 04d439e000eb278a036c741b3a0b3ddb4b22087ff0bbb9342a6be5dc7d1ab60a

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
last-modified: Mon, 18 Oct 2021 21:37:16 GMT
server: AkamaiNetStorage
etag: "820eb42f3120ddf65e303b24a8285815:1634593036.305122"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: no-cache
accept-ranges: bytes
timing-allow-origin: *
content-length: 12200
expires: Wed, 13 Apr 2022 13:38:00 GMT

GET
H2 200 AppMeasurement_Module_ActivityMap.min.js Show response
assets.adobedtm.com/extensions/EPb56e12d7054b4acea984e91c910051cc/ 3 KB
2 KB 25ms
23ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/extensions/EPb56e12d7054b4acea984e91c910051cc/AppMeasurement_Module_ActivityMap.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 99affd7a1c868ecf15a0789fc85e87ca23ae783e7916aee316e6282d9777369c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
last-modified: Mon, 18 Oct 2021 21:37:16 GMT
server: AkamaiNetStorage
etag: "abbe69e5c8f385f00652c3d0c2bba347:1634593036.557115"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: no-cache
accept-ranges: bytes
timing-allow-origin: *
content-length: 1594
expires: Wed, 13 Apr 2022 13:38:00 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 49 KB
20 KB 37ms
6ms Script
text/javascript 2a00:1450:4001:82f::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

a1925038db769477ab74b4df34350c35688a795bb718727b0f4292a4a78a6210

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Tue, 02 Nov 2021 17:39:06 GMT
server: Golfe2
age: 3790
date: Wed, 13 Apr 2022 11:34:50 GMT
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 20006
expires: Wed, 13 Apr 2022 13:34:50 GMT

GET
H2 200 fbevents.js Show response
connect.facebook.net/en_US/ 99 KB
27 KB 36ms
6ms Script
application/x-javascript 2a03:2880:f01c:8012:face:b00c:0:3
FACEBOOK

General

Check archive.org

Show headers Download Go to

Full URL

https://connect.facebook.net/en_US/fbevents.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

086f1c868f8f769ef0039b238b415fc3c46d97e342309dc8c61cefb40868212e

Security Headers

Name	Value
Content-Security-Policy	default-src * data: blob: 'self';script-src .facebook.com .fbcdn.net .facebook.net .google-analytics.com .google.com 127.0.0.1: 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' ;connect-src .facebook.com facebook.com .fbcdn.net .facebook.net wss://.facebook.com: wss://.whatsapp.com: wss://.fbcdn.net attachment.fbsbx.com ws://localhost: blob: *.cdninstagram.com 'self';block-all-mixed-content;upgrade-insecure-requests;
Strict-Transport-Security	max-age=31536000; preload; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

content-security-policy: default-src * data: blob: 'self';script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' *;connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self';block-all-mixed-content;upgrade-insecure-requests;
content-encoding: gzip
x-content-type-options: nosniff
document-policy: force-load-at-top
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400,h3-29=":443"; ma=86400
content-length: 26311
x-xss-protection: 0
pragma: public
x-fb-debug: 7CP9Mlkkknu5+0vMGRe+SFptW3I5KGPqJbeUkLliJ59RXgQitEwai7sO5UfJzyMwImO7dIgpd5If0Q6NR2/zpg==
x-fb-trip-id: 686109401
x-frame-options: DENY
cross-origin-opener-policy: same-origin-allow-popups
cross-origin-embedder-policy-report-only: require-corp;report-to="coep_report"
date: Wed, 13 Apr 2022 12:38:00 GMT
strict-transport-security: max-age=31536000; preload; includeSubDomains
report-to: {"max_age":86400,"endpoints":[{"url":"https:\/\/www.facebook.com\/browser_reporting\/?minimize=0"}],"group":"coep_report"}
content-type: application/x-javascript; charset=utf-8
vary: Accept-Encoding
cache-control: public, max-age=1200
x-fb-rlafr: 0
priority: u=3,i
expires: Sat, 01 Jan 2000 00:00:00 GMT

GET
H2 200 gpt.js Show response
www.googletagservices.com/tag/js/ 82 KB
28 KB 46ms
16ms Script
text/javascript 2a00:1450:4001:80f::2002
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagservices.com/tag/js/gpt.js

Requested by

Host: assets.adobedtm.com
URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/launch-68b2fecf2e9e.min.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

216efc9aba7189f78769864d7c5504085b4be614fed3e1157ea70aa81c5f867e

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 28286
x-xss-protection: 0
server: sffe
etag: "1186 / 65 of 1000 / last-modified: 1649848150"
vary: Accept-Encoding
report-to: {"group":"ads-gpt-scs","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/ads-gpt-scs"}]}
content-type: text/javascript
cache-control: private, max-age=900, stale-while-revalidate=3600
timing-allow-origin: *
cross-origin-opener-policy-report-only: same-origin; report-to="ads-gpt-scs"
expires: Wed, 13 Apr 2022 12:38:00 GMT

GET
H2 200 hbr-icons.svg
hbr.org/resources/css/images/ 65 KB
22 KB 16ms
15ms Other
image/svg+xml 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/css/images/hbr-icons.svg
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 9ff5fb3f30ac5542252688303dff4f55c29c6b436cd691bbc4144b23c416dfc1

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: iwxXBxRtZvpztcbqllK2LSmkmNjqmC2e
content-encoding: gzip
last-modified: Thu, 07 Apr 2022 13:11:57 GMT
server: AmazonS3
age: 49517
etag: W/"7b0521ca8de64c446e07a949d088c73b"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: image/svg+xml
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
date: Tue, 12 Apr 2022 22:52:44 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
x-amz-cf-id: yhVo_GSBfO3RwVK_xriJBOvugsnIS9xyWvNCyfQ_4Y5Y2J8Rey8xyA==

GET
H2 200 RobotoSlab-Regular.ttf
hbr.org/resources/fonts/ 165 KB
166 KB 12ms
12ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/RobotoSlab-Regular.ttf
Requested by: Host: hbr.org
URL: https://hbr.org/resources/css/style_fac3ea518eae7bc3.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 13aa5f54c6f2fa2e388fe0e675cdbcc6a81f6270a8bf9c03a5df8af9cb022810

Request headers

Referer: https://hbr.org/resources/css/style_fac3ea518eae7bc3.css
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: SCc_ffY3rSOJXwbicpHQ.XsChVJ1hz9r
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:47 GMT
server: AmazonS3
age: 52014
etag: "1ec06eed11bbcb1ee510b8f3522adea8"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Tue, 12 Apr 2022 22:11:07 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 169064
x-amz-cf-id: LgKdGDX-W0BJOwGybgD-__xCMLTJfVDXZrnQ-sY2I4io3pF3Hts1Cg==

GET
H2 200 recaptcha__de.js Show response
www.gstatic.com/recaptcha/releases/Y-cOIEkAqcfDdup_qnnmkxIC/ 362 KB
143 KB 31ms
6ms Script
text/javascript 2a00:1450:4001:809::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.gstatic.com/recaptcha/releases/Y-cOIEkAqcfDdup_qnnmkxIC/recaptcha__de.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

28867b3762818bd92ff0e14909775048d6ba38b5695e152a88ee402f569f1ef5

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://hbr.org/
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 11:10:50 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 5230
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 145703
x-xss-protection: 0
last-modified: Mon, 04 Apr 2022 04:02:58 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
vary: Accept-Encoding
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
expires: Thu, 13 Apr 2023 11:10:50 GMT

GET
H2 200 enabled Show response
hbr.org/api/recaptcha/ 4 B
735 B 299ms
298ms XHR
application/json 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://hbr.org/api/recaptcha/enabled

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.66.248.24 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Apache-Coyote/1.1 /

Resource Hash

b5bea41b6c623f7c09f1bf24dcae58ebab3c0cdd90ad966bc43a45b44867e12b

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Frame-Options	SAMEORIGIN

Request headers

tracestate: 858143@nr=0-1-858143-16887721-0700ffe2ea175ce2----1649853480550
traceparent: 00-b5975b5e8468ade5c94357dda2dfd5d0-0700ffe2ea175ce2-01
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
newrelic: eyJ2IjpbMCwxXSwiZCI6eyJ0eSI6IkJyb3dzZXIiLCJhYyI6Ijg1ODE0MyIsImFwIjoiMTY4ODc3MjEiLCJpZCI6IjA3MDBmZmUyZWExNzVjZTIiLCJ0ciI6ImI1OTc1YjVlODQ2OGFkZTVjOTQzNTdkZGEyZGZkNWQwIiwidGkiOjE2NDk4NTM0ODA1NTB9fQ==
Accept: */*
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
X-Requested-With: XMLHttpRequest

Response headers

content-security-policy: frame-ancestors 'self'
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
vary: Accept-Encoding
server: Apache-Coyote/1.1
x-amz-cf-pop: DUS51-P1
date: Wed, 13 Apr 2022 12:38:00 GMT
x-frame-options: SAMEORIGIN
access-control-allow-methods: GET, POST, OPTIONS, HEAD
content-type: application/json
cache-control: max-age=0, must-revalidate
access-control-allow-credentials: true
x-cache: Miss from cloudfront
access-control-allow-headers: Authorization,Content-Type,Accept
content-length: 4
x-amz-cf-id: E2fG0H4Lq5RmqWsCrLGDVui5aNKwvzh0u3_udPDpEVEsGQyqoCn7QQ==

GET
H2 200 enabled Show response
hbr.org/api/recaptcha/ 4 B
734 B 130ms
130ms XHR
application/json 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://hbr.org/api/recaptcha/enabled

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.66.248.24 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Apache-Coyote/1.1 /

Resource Hash

b5bea41b6c623f7c09f1bf24dcae58ebab3c0cdd90ad966bc43a45b44867e12b

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Frame-Options	SAMEORIGIN

Request headers

tracestate: 858143@nr=0-1-858143-16887721-4c854559c4fdb6d6----1649853480551
traceparent: 00-545903d5c23142019037a32aea0ab650-4c854559c4fdb6d6-01
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
newrelic: eyJ2IjpbMCwxXSwiZCI6eyJ0eSI6IkJyb3dzZXIiLCJhYyI6Ijg1ODE0MyIsImFwIjoiMTY4ODc3MjEiLCJpZCI6IjRjODU0NTU5YzRmZGI2ZDYiLCJ0ciI6IjU0NTkwM2Q1YzIzMTQyMDE5MDM3YTMyYWVhMGFiNjUwIiwidGkiOjE2NDk4NTM0ODA1NTF9fQ==
Accept: */*
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
X-Requested-With: XMLHttpRequest

Response headers

content-security-policy: frame-ancestors 'self'
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
vary: Accept-Encoding
server: Apache-Coyote/1.1
x-amz-cf-pop: DUS51-P1
date: Wed, 13 Apr 2022 12:38:00 GMT
x-frame-options: SAMEORIGIN
access-control-allow-methods: GET, POST, OPTIONS, HEAD
content-type: application/json
cache-control: max-age=0, must-revalidate
access-control-allow-credentials: true
x-cache: Miss from cloudfront
access-control-allow-headers: Authorization,Content-Type,Accept
content-length: 4
x-amz-cf-id: xvfg6tY-5hcw0qYVJ2PRKnog3hIbRJoiixOQ958x-U-sTSpN-j5eDg==

GET
H2 200 enabled Show response
hbr.org/api/recaptcha/ 4 B
735 B 305ms
304ms XHR
application/json 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://hbr.org/api/recaptcha/enabled

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.66.248.24 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Apache-Coyote/1.1 /

Resource Hash

b5bea41b6c623f7c09f1bf24dcae58ebab3c0cdd90ad966bc43a45b44867e12b

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Frame-Options	SAMEORIGIN

Request headers

tracestate: 858143@nr=0-1-858143-16887721-302c9ee8f766aadf----1649853480552
traceparent: 00-4e8cf02bc5a1657a807903b7cba9d6a0-302c9ee8f766aadf-01
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
newrelic: eyJ2IjpbMCwxXSwiZCI6eyJ0eSI6IkJyb3dzZXIiLCJhYyI6Ijg1ODE0MyIsImFwIjoiMTY4ODc3MjEiLCJpZCI6IjMwMmM5ZWU4Zjc2NmFhZGYiLCJ0ciI6IjRlOGNmMDJiYzVhMTY1N2E4MDc5MDNiN2NiYTlkNmEwIiwidGkiOjE2NDk4NTM0ODA1NTJ9fQ==
Accept: */*
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
X-Requested-With: XMLHttpRequest

Response headers

content-security-policy: frame-ancestors 'self'
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
vary: Accept-Encoding
server: Apache-Coyote/1.1
x-amz-cf-pop: DUS51-P1
date: Wed, 13 Apr 2022 12:38:00 GMT
x-frame-options: SAMEORIGIN
access-control-allow-methods: GET, POST, OPTIONS, HEAD
content-type: application/json
cache-control: max-age=0, must-revalidate
access-control-allow-credentials: true
x-cache: Miss from cloudfront
access-control-allow-headers: Authorization,Content-Type,Accept
content-length: 4
x-amz-cf-id: pf2jgPykp-E75sTUW-EECCjWszAW9zXwEN0f9_peeBx4d0zNiEjrkw==

GET
H2 200 sdk.js Show response
connect.facebook.net/en_US/ 3 KB
2 KB 58ms
56ms Script
application/x-javascript 2a03:2880:f01c:8012:face:b00c:0:3
FACEBOOK

General

Check archive.org

Show headers Download Go to

Full URL

https://connect.facebook.net/en_US/sdk.js?_=1649853480537

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

733049d49b07be29dc75c9e9c4fb11ab11cca8cbac9e85e6244d7fd7123cc962

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; preload; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; preload; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
content-md5: FEfN6Vxu9Hov7rrK0eiMug==
document-policy: force-load-at-top
cross-origin-resource-policy: cross-origin
expires: Wed, 13 Apr 2022 12:58:00 GMT
alt-svc: h3=":443"; ma=86400,h3-29=":443"; ma=86400
content-length: 1689
x-fb-rlafr: 0
x-fb-debug: bpQbK3oIP/WwmoLLqMENgClySDbJJ4LOsSqu8i2SLjejqvjoTX3hE9xWX3ETEfwKbctA9qgNahXANGU4talhuw==
x-fb-trip-id: 686109401
x-fb-content-md5: 788bd537548766a219bb108c7b20c873
cross-origin-opener-policy: same-origin-allow-popups
cross-origin-embedder-policy-report-only: require-corp;report-to="coep_report"
date: Wed, 13 Apr 2022 12:38:00 GMT
x-frame-options: DENY
report-to: {"max_age":86400,"endpoints":[{"url":"https:\/\/www.facebook.com\/browser_reporting\/?minimize=0"}],"group":"coep_report"}
content-type: application/x-javascript; charset=utf-8
access-control-allow-origin: *
vary: Accept-Encoding
cache-control: public,max-age=1200,stale-while-revalidate=3600
etag: "9f2415641aab3b7dddda6465f3972e68"
timing-allow-origin: *
access-control-expose-headers: X-FB-Content-MD5

GET
H/1.1 200
OK widgets.js Show response
platform.twitter.com/ 97 KB
29 KB 28ms
6ms Script
application/javascript 2606:2800:234:59:254c:406:2366:268c
EDGECAST

General

Check archive.org

Show headers Download Go to

Full URL: https://platform.twitter.com/widgets.js?_=1649853480538
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software: ECS (frb/6762) /
Resource Hash: b3d1267f470c1399da3788f58fc567a3d51893463ef29a9f1ea406f15bcb8226

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:00 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Age: 717
X-Cache: HIT
P3P: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server-Timing: "x-cache;desc= HIT,x-tw-cdn;desc=VZ",edge;dur=1
Content-Length: 29460
x-tw-cdn: VZ
Last-Modified: Thu, 07 Apr 2022 19:43:04 GMT
Server: ECS (frb/6762)
Etag: "a9ea5b6f323c8a4851cd3ebb744b57ff+gzip"
Access-Control-Max-Age: 3000
Access-Control-Allow-Methods: GET
Content-Type: application/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=1800

GET
H2 200 hbr-icons.svg Show response
hbr.org/resources/css/images/ 65 KB
22 KB 10ms
10ms XHR
image/svg+xml 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/css/images/hbr-icons.svg
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 9ff5fb3f30ac5542252688303dff4f55c29c6b436cd691bbc4144b23c416dfc1

Request headers

Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
tracestate: 858143@nr=0-1-858143-16887721-0e2da6512b958884----1649853480578
traceparent: 00-74cb7cf78498555bc74ae1ecc35e7de0-0e2da6512b958884-01
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
newrelic: eyJ2IjpbMCwxXSwiZCI6eyJ0eSI6IkJyb3dzZXIiLCJhYyI6Ijg1ODE0MyIsImFwIjoiMTY4ODc3MjEiLCJpZCI6IjBlMmRhNjUxMmI5NTg4ODQiLCJ0ciI6Ijc0Y2I3Y2Y3ODQ5ODU1NWJjNzRhZTFlY2MzNWU3ZGUwIiwidGkiOjE2NDk4NTM0ODA1Nzh9fQ==

Response headers

x-amz-version-id: iwxXBxRtZvpztcbqllK2LSmkmNjqmC2e
content-encoding: gzip
last-modified: Thu, 07 Apr 2022 13:11:57 GMT
server: AmazonS3
age: 49517
etag: W/"7b0521ca8de64c446e07a949d088c73b"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: image/svg+xml
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
date: Tue, 12 Apr 2022 22:52:44 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
x-amz-cf-id: fjhcHHyXWQkkQRGSyW-2NLwEHxJYC5L_EtA7sp5pPcCVddFIZEZSuw==

GET
H2 200 me Show response
geoip-js.com/geoip/v2.1/country/ 743 B
1016 B 145ms
96ms XHR
application/vnd.maxmind.com-country+json 2606:4700:4400::6812:264a
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://geoip-js.com/geoip/v2.1/country/me?referrer=https%3A%2F%2Fhbr.org

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700:4400::6812:264a , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

a46e5205e6a6da53d7aa586ee08f52a8984334284f9b0d744764bb08e4a9ae63

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
cf-cache-status: DYNAMIC
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-type: application/vnd.maxmind.com-country+json; charset=UTF-8; version=2.1
access-control-allow-origin: *
cf-ray: 6fb4419e0d3f5a1f-MXP
content-length: 743

GET
H2 200 quota Show response
hbr.org/service/user/ 3 B
747 B 310ms
310ms XHR
application/json 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://hbr.org/service/user/quota

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.66.248.24 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-209-28-167.eu-west-1.compute.amazonaws.com

Software

Apache-Coyote/1.1 /

Resource Hash

257c1be96ae69f4b01c2c69bdb6d78605f59175819fb007d0bf245bf48444c4a

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Frame-Options	SAMEORIGIN

Request headers

tracestate: 858143@nr=0-1-858143-16887721-b6b10991b3ea0497----1649853480598
traceparent: 00-1d8741d8decdf6532b812fed0da37aa0-b6b10991b3ea0497-01
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
newrelic: eyJ2IjpbMCwxXSwiZCI6eyJ0eSI6IkJyb3dzZXIiLCJhYyI6Ijg1ODE0MyIsImFwIjoiMTY4ODc3MjEiLCJpZCI6ImI2YjEwOTkxYjNlYTA0OTciLCJ0ciI6IjFkODc0MWQ4ZGVjZGY2NTMyYjgxMmZlZDBkYTM3YWEwIiwidGkiOjE2NDk4NTM0ODA1OTh9fQ==
Accept: application/json, text/javascript, */*; q=0.01
Referer: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
X-Requested-With: XMLHttpRequest

Response headers

content-security-policy: frame-ancestors 'self'
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
x-amz-cf-pop: DUS51-P1
x-cache: Miss from cloudfront
content-length: 3
pragma: no-cache
server: Apache-Coyote/1.1
date: Wed, 13 Apr 2022 12:38:00 GMT
x-frame-options: SAMEORIGIN
access-control-allow-methods: GET, POST, OPTIONS, HEAD
content-language: de-DE
cache-control: no-cache
access-control-allow-credentials: true
content-type: application/json;charset=UTF-8
access-control-allow-headers: Authorization,Content-Type,Accept
x-amz-cf-id: UUiAuZAXN4rrByMS7uh45Lq-Q3QSqf9i5HBScaGj4ZYZJvOiljGXRA==

GET
H2 200 beacon.js Show response
sb.scorecardresearch.com/ 1 KB
1 KB 54ms
12ms Script
application/javascript 108.157.4.38
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://sb.scorecardresearch.com/beacon.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.157.4.38 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-108-157-4-38.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a256529bd5b1b8846f8d2536ce7581fb6cea4479992f222d01535903dff48d79

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-server-side-encryption: AES256
date: Wed, 13 Apr 2022 02:43:25 GMT
content-encoding: gzip
last-modified: Fri, 26 Feb 2021 14:35:05 GMT
server: AmazonS3
age: 35676
etag: W/"1827f116c73f319409b97f10b8a58ade"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
via: 1.1 b1dc6a0d7547e8d4ab339f8c4caf9ea8.cloudfront.net (CloudFront)
x-amz-cf-pop: DUS51-P2
x-amz-cf-id: 5N_3J3XiQEoMuZVny-dBbVs9vIoZstdGFh7IUGQ5tEP9g62wwHW23g==

GET
H3 200 identity.js Show response
connect.facebook.net/signals/plugins/ 64 KB
20 KB 8ms
7ms Script
application/x-javascript 2a03:2880:f01c:8012:face:b00c:0:3
FACEBOOK

General

Check archive.org

Show headers Download Go to

Full URL

https://connect.facebook.net/signals/plugins/identity.js?v=2.9.57

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

5825a682d41932f76e0cb9afa5967e2b7f236a2f9439587bc6d937bc76edf005

Security Headers

Name	Value
Content-Security-Policy	default-src * data: blob: 'self';script-src .facebook.com .fbcdn.net .facebook.net .google-analytics.com .google.com 127.0.0.1: 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' ;connect-src .facebook.com facebook.com .fbcdn.net .facebook.net wss://.facebook.com: wss://.whatsapp.com: wss://.fbcdn.net attachment.fbsbx.com ws://localhost: blob: *.cdninstagram.com 'self';block-all-mixed-content;upgrade-insecure-requests;
Strict-Transport-Security	max-age=31536000; preload; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

content-security-policy: default-src * data: blob: 'self';script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' *;connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self';block-all-mixed-content;upgrade-insecure-requests;
content-encoding: gzip
x-content-type-options: nosniff
document-policy: force-load-at-top
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400,h3-29=":443"; ma=86400
content-length: 20656
x-xss-protection: 0
pragma: public
x-fb-debug: 8He/WSLwSiA/4kdtlQVUpmPvdHkVK2vm4c4kPlLPmcZRhs6ml5V80kgjxyXZ7U7VX71UG5zRKYJM9k6bfMP8bA==
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: DENY
date: Wed, 13 Apr 2022 12:38:00 GMT
strict-transport-security: max-age=31536000; preload; includeSubDomains
content-type: application/x-javascript; charset=utf-8
vary: Accept-Encoding
cache-control: public, max-age=1200
x-fb-rlafr: 0
priority: u=3,i
expires: Sat, 01 Jan 2000 00:00:00 GMT

GET
H3 200 173481989821205 Show response
connect.facebook.net/signals/config/ 308 KB
87 KB 14ms
13ms Script
application/x-javascript 2a03:2880:f01c:8012:face:b00c:0:3
FACEBOOK

General

Check archive.org

Show headers Download Go to

Full URL

https://connect.facebook.net/signals/config/173481989821205?v=2.9.57&r=stable

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

16a01d535c48aa3f3cbd1e11238136e4d6455f4d19ecd7ecc6b82b36a65f145a

Security Headers

Name	Value
Content-Security-Policy	default-src * data: blob: 'self';script-src .facebook.com .fbcdn.net .facebook.net .google-analytics.com .google.com 127.0.0.1: 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' ;connect-src .facebook.com facebook.com .fbcdn.net .facebook.net wss://.facebook.com: wss://.whatsapp.com: wss://.fbcdn.net attachment.fbsbx.com ws://localhost: blob: *.cdninstagram.com 'self';block-all-mixed-content;upgrade-insecure-requests;
Strict-Transport-Security	max-age=31536000; preload; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

content-security-policy: default-src * data: blob: 'self';script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' *;connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self';block-all-mixed-content;upgrade-insecure-requests;
content-encoding: gzip
x-content-type-options: nosniff
document-policy: force-load-at-top
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=86400,h3-29=":443"; ma=86400
content-length: 89524
x-xss-protection: 0
pragma: public
x-fb-debug: +bwlFqHMm0rPqE+HwjWSk2iTuYTQpEHTWoZCRoKsZWN1FeIuC4hHhLyqAlo7AI7oidQdEG2/UIW4K0Sa/cKF2w==
cross-origin-embedder-policy-report-only: require-corp;report-to="coep_report"
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: DENY
date: Wed, 13 Apr 2022 12:38:00 GMT
strict-transport-security: max-age=31536000; preload; includeSubDomains
report-to: {"max_age":86400,"endpoints":[{"url":"https:\/\/www.facebook.com\/browser_reporting\/?minimize=0"}],"group":"coep_report"}
content-type: application/x-javascript; charset=utf-8
vary: Accept-Encoding
cache-control: public, max-age=1200
x-fb-rlafr: 0
priority: u=3,i
expires: Sat, 01 Jan 2000 00:00:00 GMT

GET
H/1.1 200
OK dest5.html Show response
hbr.demdex.net/ Frame 9421 7 KB
3 KB 145ms
31ms Document
text/html 52.209.28.167
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://hbr.demdex.net/dest5.html?d_nsid=0

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.209.28.167 Dublin, Ireland, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

Resource Hash

7bea17a80a61ed0f54248b4ffc4c718f7c8ff2619742577a73591d62ce074da8

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Referer: https://hbr.org/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Accept-Ranges: bytes
Cache-Control: no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Connection: keep-alive
Content-Length: 2791
Content-Type: text/html;charset=UTF-8
DCS: dcs-prod-irl1-2-v030-01952d331.edge-irl1.demdex.com UNKNOWN
Expires: Thu, 01 Jan 1970 00:00:00 UTC
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Pragma: no-cache
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-TID: Ro2aKCjrQ7A=
content-encoding: gzip
date: Wed, 13 Apr 2022 12:38:00 GMT
last-modified: Tue, 15 Mar 2022 12:36:14 GMT
vary: accept-encoding

GET
H2 200 id Show response
hbr.sc.omtrdc.net/ 2 B
312 B 59ms
17ms XHR
application/x-javascript 15.236.176.210
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://hbr.sc.omtrdc.net/id?d_visid_ver=5.3.0&d_fieldgroup=A&mcorgid=7801965A577503E87F000101%40AdobeOrg&mid=86162926019370630073911831715206542504&ts=1649853480711

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

15.236.176.210 Paris, France, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-15-236-176-210.eu-west-3.compute.amazonaws.com

Software

jag /

Resource Hash

44136fa355b3678a1146ad16f7e8649e94fb4fc21fe77e8310c060f61caaff8a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: application/x-www-form-urlencoded

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
x-content-type-options: nosniff
server: jag
xserver: anedge-7b6f4bb9f7-kj5fb
vary: Origin
x-c: main-1637.I660130.M0-562
p3p: CP="This is not a P3P policy"
access-control-allow-origin: https://hbr.org
cache-control: no-cache, no-store, max-age=0, no-transform, private
access-control-allow-credentials: true
content-type: application/x-javascript;charset=utf-8
content-length: 2
x-xss-protection: 1; mode=block

GET
H/1.1

200
OK

ibs:dpid=411&dpuuid=YlbEKAAAAIbSlQP0
dpm.demdex.net/
Redirect Chain

https://cm.everesttech.net/cm/dd?d_uuid=85885788576803237453957085963896855638
https://dpm.demdex.net/ibs:dpid=411&dpuuid=YlbEKAAAAIbSlQP0

42 B
945 B

40ms
40ms

Image
image/gif

63.32.228.167
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://dpm.demdex.net/ibs:dpid=411&dpuuid=YlbEKAAAAIbSlQP0

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

HTTP/1.1

Server

63.32.228.167 Dublin, Ireland, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-63-32-228-167.eu-west-1.compute.amazonaws.com

Software

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

DCS: dcs-prod-irl1-1-v030-00213c1f5.edge-irl1.demdex.com UNKNOWN
Pragma: no-cache
Strict-Transport-Security: max-age=31536000; includeSubDomains
content-encoding: gzip
X-Content-Type-Options: nosniff
X-TID: lAmqn41SRFM=
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Cache-Control: no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Connection: keep-alive
Content-Type: image/gif
Content-Length: 59
Expires: Thu, 01 Jan 1970 00:00:00 UTC

Redirect headers

Location: https://dpm.demdex.net/ibs:dpid=411&dpuuid=YlbEKAAAAIbSlQP0
Date: Wed, 13 Apr 2022 12:38:00 GMT
Cache-Control: no-cache
Server: AMO-cookiemap/1.1
Connection: keep-alive
Content-Length: 0
P3P: CP="NOI NID DEVa PSAa PSDa OUR IND PUR COM NAV INT DEM"

POST
H2 200 delivery Show response
harvardbusinessrevie.tt.omtrdc.net/rest/v1/ 8 KB
2 KB 129ms
39ms XHR
application/json 34.247.205.50
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://harvardbusinessrevie.tt.omtrdc.net/rest/v1/delivery?client=harvardbusinessrevie&sessionId=ad94e5a9d693433caf7f001f0e05ffb3&version=2.3.2
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 34.247.205.50 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-34-247-205-50.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: 2412f5d4c4636823a9b905cac1c0c4e235712c2e82993ab32537daaf36e8921e

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: text/plain

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
vary: origin,access-control-request-method,access-control-request-headers,accept-encoding
content-type: application/json;charset=UTF-8
access-control-allow-origin: https://hbr.org
access-control-allow-credentials: true
timing-allow-origin: *
x-request-id: b3b05e4d117388de50ec30f113251f5e

GET
H2 200 tiempos-headline-web-semibold.woff
hbr.org/resources/fonts/ 48 KB
49 KB 14ms
13ms Font
application/octet-stream 18.66.248.24
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://hbr.org/resources/fonts/tiempos-headline-web-semibold.woff
Requested by: Host: hbr.org
URL: https://hbr.org/resources/css/style_fac3ea518eae7bc3.css
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.248.24 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-248-24.dus51.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 564ab98f44d1a44af6e3a5fad09e396955459576860807811586fe6964107f11

Request headers

Referer: https://hbr.org/resources/css/style_fac3ea518eae7bc3.css
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: wCkmiHhz.NAZLqVD5PuDiGb.l.8omq5p
via: 1.1 27a205ba0937fb032aa2efb66ec66a80.cloudfront.net (CloudFront)
last-modified: Thu, 31 Mar 2022 13:02:47 GMT
server: AmazonS3
age: 40800
etag: "0e924d677785dafe50d10ede05647feb"
x-cache: Hit from cloudfront
content-type: application/octet-stream
date: Wed, 13 Apr 2022 01:19:37 GMT
x-amz-replication-status: COMPLETED
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 49419
x-amz-cf-id: -PGp3WuJksqqpY6zL4uF9agc9BX9SXSAgyntrpCldFgZcyxOyeVL1Q==

GET
H/1.1 200
OK cx.js Show response
cdn.cxense.com/ 64 KB
22 KB 73ms
73ms Script
application/x-javascript 2a02:26f0:6c00:2bf::268b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.cxense.com/cx.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00:2bf::268b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: aaf5b2d1e8e20dc7ec9869ee31664fdd8e1e4585d9fb14187c2f8a5e9a001d07

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:00 GMT
Content-Encoding: gzip
Last-Modified: Thu, 24 Mar 2022 09:07:42 GMT
Server: AkamaiNetStorage
Vary: Accept-Encoding
Content-Type: application/x-javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=3600
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 21999
Expires: Wed, 13 Apr 2022 13:38:00 GMT

GET
H2 200 pubads_impl_2022040701.js Show response
securepubads.g.doubleclick.net/gpt/ 368 KB
125 KB 59ms
15ms Script
text/javascript 142.251.36.98
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://securepubads.g.doubleclick.net/gpt/pubads_impl_2022040701.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.251.36.98 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

prg03s11-in-f2.1e100.net

Software

sffe /

Resource Hash

4eba10304f45a9ca7d6b3b882e564a5dd00d3900dc515fbe6137765ed0fb45a3

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 09:39:37 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 10703
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 127673
x-xss-protection: 0
last-modified: Thu, 07 Apr 2022 08:34:53 GMT
server: sffe
vary: Accept-Encoding
report-to: {"group":"ads-gpt-scs","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/ads-gpt-scs"}]}
content-type: text/javascript
cache-control: public, immutable, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
cross-origin-opener-policy-report-only: same-origin; report-to="ads-gpt-scs"
expires: Thu, 13 Apr 2023 09:39:37 GMT

GET
H2 200 ppub_config Show response
securepubads.g.doubleclick.net/pagead/ 58 B
699 B 74ms
31ms XHR
application/json 142.251.36.98
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://securepubads.g.doubleclick.net/pagead/ppub_config?ippd=hbr.org

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.251.36.98 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

prg03s11-in-f2.1e100.net

Software

cafe /

Resource Hash

232349ba4e498aca6a022be8036f57ce9d735c7784131c795f7f41eb3c23e8d6

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

timing-allow-origin: *
date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
access-control-allow-origin: *
cache-control: private, max-age=3600, stale-while-revalidate=3600
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
content-type: application/json; charset=UTF-8
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 63
x-xss-protection: 0
expires: Wed, 13 Apr 2022 12:38:00 GMT

POST
H3 204 AGSKWxVS_HjVRXkIjFONwlHjvqgEh12ouMr1lMGkGxZWPwVnb33FSHBGKQBpzpjtMdJ0I2B926rg1KPGjHsGuRNexmk= Show response
fundingchoicesmessages.google.com/el/ 0
28 B 40ms
24ms XHR
text/html 2a00:1450:4001:802::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fundingchoicesmessages.google.com/el/AGSKWxVS_HjVRXkIjFONwlHjvqgEh12ouMr1lMGkGxZWPwVnb33FSHBGKQBpzpjtMdJ0I2B926rg1KPGjHsGuRNexmk=?pvid=3DE1E12B-9F97-4896-B259-33D999590938&anonid=A551CE14-432C-43C1-89AD-F332DD9D99F5

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:802::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Content-Security-Policy	script-src 'report-sample' 'nonce-7V1r7LT4keLzb8gP/Nf89Q' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorLoggingHttp/cspreport;worker-src 'self', script-src 'nonce-7V1r7LT4keLzb8gP/Nf89Q' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorLoggingHttp/cspreport, require-trusted-types-for 'script';report-uri /_/ContributorLoggingHttp/cspreport
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: text/plain

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
x-content-type-options: nosniff
access-control-allow-origin: https://hbr.org
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
x-xss-protection: 0
pragma: no-cache
server: ESF
cross-origin-opener-policy: same-origin
x-frame-options: SAMEORIGIN
access-control-max-age: 86400
access-control-allow-methods: POST, GET, OPTIONS
content-type: text/html; charset=utf-8
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
vary: Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
cache-control: no-cache, no-store, max-age=0, must-revalidate
access-control-allow-credentials: true
permissions-policy: ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-platform=*, ch-ua-platform-version=*
content-security-policy: script-src 'report-sample' 'nonce-7V1r7LT4keLzb8gP/Nf89Q' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorLoggingHttp/cspreport;worker-src 'self', script-src 'nonce-7V1r7LT4keLzb8gP/Nf89Q' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorLoggingHttp/cspreport, require-trusted-types-for 'script';report-uri /_/ContributorLoggingHttp/cspreport
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H3 200 AGSKWxUuKezaIBWjJd6HKIGxAdQ7esZNxM0c2R45WnDkacKkeMNmJJA1Xksrs9J61YGTMUaj3z6jTRTRIHED7a6WH5E= Show response
fundingchoicesmessages.google.com/f/ 253 KB
52 KB 77ms
61ms Script
application/javascript 2a00:1450:4001:802::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fundingchoicesmessages.google.com/f/AGSKWxUuKezaIBWjJd6HKIGxAdQ7esZNxM0c2R45WnDkacKkeMNmJJA1Xksrs9J61YGTMUaj3z6jTRTRIHED7a6WH5E=?fccs=W251bGwsbnVsbCxudWxsLG51bGwsbnVsbCxudWxsLFsxNjQ5ODUzNDgwLDc3NTAwMDAwMF0sIjNERTFFMTJCLTlGOTctNDg5Ni1CMjU5LTMzRDk5OTU5MDkzOCIsIkE1NTFDRTE0LTQzMkMtNDNDMS04OUFELUYzMzJERDlEOTlGNSIsbnVsbCxbbnVsbCxbN11dLCJodHRwczovL2hici5vcmcvc3BvbnNvcmVkLzIwMjEvMDgvaGVyZXMtd2hhdC1oYXBwZW5zLXdoZW4teW91LWZvY3VzLW9uLWVtcGxveWVlcy10by1iZXR0ZXItc2VydmUteW91ci1jdXN0b21lcnMiLG51bGwsW11d

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:802::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

4c216a3edf3b8d92193654cb6a1844d110e6ccbed406ecf8f5e1a6084a74e187

Security Headers

Name	Value
Content-Security-Policy	require-trusted-types-for 'script';report-uri /_/ContributorGlobalRouterHttp/cspreport, script-src 'report-sample' 'nonce-Mtd6L5cMsyapn8mHRT414Q' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorGlobalRouterHttp/cspreport;worker-src 'self', script-src 'nonce-Mtd6L5cMsyapn8mHRT414Q' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorGlobalRouterHttp/cspreport
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

content-security-policy: require-trusted-types-for 'script';report-uri /_/ContributorGlobalRouterHttp/cspreport, script-src 'report-sample' 'nonce-Mtd6L5cMsyapn8mHRT414Q' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorGlobalRouterHttp/cspreport;worker-src 'self', script-src 'nonce-Mtd6L5cMsyapn8mHRT414Q' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorGlobalRouterHttp/cspreport
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
pragma: no-cache
server: ESF
cross-origin-opener-policy: same-origin
x-frame-options: SAMEORIGIN
date: Wed, 13 Apr 2022 12:38:00 GMT
vary: Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
content-type: application/javascript; charset=utf-8
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
cache-control: no-cache, no-store, max-age=0, must-revalidate
permissions-policy: ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-platform=*, ch-ua-platform-version=*
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H3 200 anchor Show response
www.recaptcha.net/recaptcha/enterprise/ Frame 6938 41 KB
21 KB 49ms
32ms Document
text/html 2a00:1450:4001:803::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6Ld9uNYZAAAAADPb9mj-jQFgYnWu1h6XAdKRLUhH&co=aHR0cHM6Ly9oYnIub3JnOjQ0Mw..&hl=de&v=Y-cOIEkAqcfDdup_qnnmkxIC&size=invisible&cb=za1h328acror

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

GSE /

Resource Hash

30a6c61175588ff8b6d185ab1247b082f9d9c7530009d114831b1a45994419d5

Security Headers

Name	Value
Content-Security-Policy	script-src 'report-sample' 'nonce-w+VdfGB/O9joUlXwVgczHg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://hbr.org/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
cache-control: no-cache, no-store, max-age=0, must-revalidate
content-encoding: gzip
content-length: 21881
content-security-policy: script-src 'report-sample' 'nonce-w+VdfGB/O9joUlXwVgczHg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type: text/html; charset=utf-8
cross-origin-embedder-policy: require-corp
cross-origin-resource-policy: cross-origin
date: Wed, 13 Apr 2022 12:38:00 GMT
expires: Mon, 01 Jan 1990 00:00:00 GMT
pragma: no-cache
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server: GSE
x-content-type-options: nosniff
x-xss-protection: 1; mode=block

GET
H2

204

b2
sb.scorecardresearch.com/
Redirect Chain

https://sb.scorecardresearch.com/b?c1=2&c2=14457509&ns__t=1649853480846&ns_c=UTF-8&cv=3.5&c8=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Cus...
https://sb.scorecardresearch.com/b2?c1=2&c2=14457509&ns__t=1649853480846&ns_c=UTF-8&cv=3.5&c8=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Cu...

0
191 B

16ms
16ms

Image
text/plain

108.157.4.38
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://sb.scorecardresearch.com/b2?c1=2&c2=14457509&ns__t=1649853480846&ns_c=UTF-8&cv=3.5&c8=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&c7=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&c9=
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Server: 108.157.4.38 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-108-157-4-38.dus51.r.cloudfront.net
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:00 GMT
via: 1.1 b1dc6a0d7547e8d4ab339f8c4caf9ea8.cloudfront.net (CloudFront)
x-amz-cf-pop: DUS51-P2
x-amz-cf-id: fZDb3EblWIjMAriWmLZ6IMbYT8CMYOCTGQ7StKPFimvpWRGooEdDQQ==
x-cache: Miss from cloudfront

Redirect headers

location: /b2?c1=2&c2=14457509&ns__t=1649853480846&ns_c=UTF-8&cv=3.5&c8=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&c7=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&c9=
date: Wed, 13 Apr 2022 12:38:00 GMT
via: 1.1 b1dc6a0d7547e8d4ab339f8c4caf9ea8.cloudfront.net (CloudFront)
x-amz-cf-pop: DUS51-P2
content-length: 0
x-amz-cf-id: sFcnnXI9U3ingFRzg2dJ-wNTI-b7OccjkLtclroAbIzwp_ZNNYyCeQ==
x-cache: Miss from cloudfront

GET
H3 200 sdk.js Show response
connect.facebook.net/en_US/ 283 KB
81 KB 20ms
9ms Script
application/x-javascript 2a03:2880:f01c:8012:face:b00c:0:3
FACEBOOK

General

Check archive.org

Show headers Download Go to

Full URL

https://connect.facebook.net/en_US/sdk.js?hash=e505946f694862284d8d5367088482b7

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

af3ecc6b10add8ec723c17ce3913a30e75c1fc89d10bcce971777c50607bcee8

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; preload; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY

Request headers

Referer: https://hbr.org/
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; preload; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
content-md5: 4m4yvEQyJTA+/QT/nOQmUg==
document-policy: force-load-at-top
cross-origin-resource-policy: cross-origin
expires: Thu, 13 Apr 2023 11:32:26 GMT
alt-svc: h3=":443"; ma=86400,h3-29=":443"; ma=86400
content-length: 82857
x-fb-rlafr: 0
x-fb-debug: WAjmlHBMx7Mmc3drDNnR/+mUkBCtZ4sClLWubV+lhqBzrEOrAxRI7DxL+em7s6XSoPj26c6B9U764068wSIdXw==
cross-origin-embedder-policy-report-only: require-corp;report-to="coep_report"
x-fb-content-md5: 9ef3b452e83cd7b7716f82baddde2cb8
cross-origin-opener-policy: same-origin-allow-popups
date: Wed, 13 Apr 2022 12:38:00 GMT
x-frame-options: DENY
report-to: {"max_age":86400,"endpoints":[{"url":"https:\/\/www.facebook.com\/browser_reporting\/?minimize=0"}],"group":"coep_report"}
content-type: application/x-javascript; charset=utf-8
access-control-allow-origin: *
vary: Accept-Encoding
cache-control: public,max-age=31536000,stale-while-revalidate=3600,immutable
etag: "dd70e756e3bd524aa2da91fd452ac0fe"
timing-allow-origin: *
priority: u=3,i
access-control-expose-headers: X-FB-Content-MD5

GET
H/1.1 200
OK widget_iframe.c1cdceed40059a51b374bf347e6a2ae0.html Show response
platform.twitter.com/widgets/ Frame 4C6F 319 KB
104 KB 7ms
6ms Document
text/html 2606:2800:234:59:254c:406:2366:268c
EDGECAST

General

Check archive.org

Show headers Download Go to

Full URL: https://platform.twitter.com/widgets/widget_iframe.c1cdceed40059a51b374bf347e6a2ae0.html?origin=https%3A%2F%2Fhbr.org
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software: ECS (frb/6762) /
Resource Hash: c6d03b7a5561687268e57b13d9d4a6a4c71ee570ea74718040ce9227676e3e5e

Request headers

Referer: https://hbr.org/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Access-Control-Allow-Methods: GET
Access-Control-Allow-Origin: *
Age: 489938
Cache-Control: public, max-age=315360000
Content-Encoding: gzip
Content-Length: 105433
Content-Type: text/html; charset=utf-8
Date: Wed, 13 Apr 2022 12:38:00 GMT
Etag: "8321d7cf58d70200c1423dfa0bca40f6+gzip"
Last-Modified: Thu, 07 Apr 2022 19:42:09 GMT
P3P: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server: ECS (frb/6762)
Server-Timing: "x-cache;desc= HIT,x-tw-cdn;desc=VZ",edge;dur=1
Vary: Accept-Encoding
X-Cache: HIT
x-tw-cdn: VZ

GET
H3 200 styles__ltr.css
www.gstatic.com/recaptcha/releases/Y-cOIEkAqcfDdup_qnnmkxIC/ Frame 6938 51 KB
24 KB 22ms
8ms Stylesheet
text/css 2a00:1450:4001:809::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.gstatic.com/recaptcha/releases/Y-cOIEkAqcfDdup_qnnmkxIC/styles__ltr.css

Requested by

Host: www.recaptcha.net
URL: https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6Ld9uNYZAAAAADPb9mj-jQFgYnWu1h6XAdKRLUhH&co=aHR0cHM6Ly9oYnIub3JnOjQ0Mw..&hl=de&v=Y-cOIEkAqcfDdup_qnnmkxIC&size=invisible&cb=za1h328acror

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

f6d032132eed5aa1a417456f07864c51fe631858b190224cf7d1a50116d15f48

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.recaptcha.net/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 11:07:29 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 5431
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 24237
x-xss-protection: 0
last-modified: Mon, 04 Apr 2022 04:02:58 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
vary: Accept-Encoding
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/css
cache-control: public, max-age=31536000
accept-ranges: bytes
expires: Thu, 13 Apr 2023 11:07:29 GMT

GET
H3 200 recaptcha__de.js Show response
www.gstatic.com/recaptcha/releases/Y-cOIEkAqcfDdup_qnnmkxIC/ Frame 6938 362 KB
142 KB 25ms
11ms Script
text/javascript 2a00:1450:4001:809::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.gstatic.com/recaptcha/releases/Y-cOIEkAqcfDdup_qnnmkxIC/recaptcha__de.js

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

28867b3762818bd92ff0e14909775048d6ba38b5695e152a88ee402f569f1ef5

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.recaptcha.net/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 11:10:50 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 5230
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 145703
x-xss-protection: 0
last-modified: Mon, 04 Apr 2022 04:02:58 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
vary: Accept-Encoding
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
expires: Thu, 13 Apr 2023 11:10:50 GMT

GET
H2 200 css
fonts.googleapis.com/ 60 KB
4 KB 43ms
20ms Stylesheet
text/css 2a00:1450:4001:810::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

805c6d0159dd946284c28307fa02e2c617214836f5db527f8ce145edec18194c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Wed, 13 Apr 2022 12:38:01 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Wed, 13 Apr 2022 12:38:01 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H2 200 settings Show response
syndication.twitter.com/ Frame 4C6F 248 B
451 B 149ms
118ms Fetch
application/json 104.244.42.136
TWITTER

General

Check archive.org

Show headers Download Go to

Full URL

https://syndication.twitter.com/settings?session_id=3e638ce8bc6b6841777a052c299e97fb95c31823

Requested by

Host: platform.twitter.com
URL: https://platform.twitter.com/widgets/widget_iframe.c1cdceed40059a51b374bf347e6a2ae0.html?origin=https%3A%2F%2Fhbr.org

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.244.42.136 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

tsa_o /

Resource Hash

7a82d919cd3a66eb6623565d65433eb0d81a4373d43a5625409370d8ae468d29

Security Headers

Name	Value
Strict-Transport-Security	max-age=631138519

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://platform.twitter.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-response-time: 105
date: Wed, 13 Apr 2022 12:38:00 GMT
content-encoding: gzip
last-modified: Wed, 13 Apr 2022 12:38:01 GMT
server: tsa_o
vary: Origin
strict-transport-security: max-age=631138519
content-type: application/json; charset=utf-8
access-control-allow-origin: https://platform.twitter.com
cache-control: must-revalidate, max-age=600
access-control-allow-credentials: true
x-connection-hash: a8a4f27ac3c16f946303cc9d0509639ea47d7c5ff80ce9c5ab309a0dfa864707
content-length: 171

GET
H/1.1 200
OK sp1.html Show response
cdn.cxense.com/ Frame C1FA 684 B
749 B 16ms
16ms Document
text/html 2a02:26f0:6c00:2bf::268b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.cxense.com/sp1.html
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00:2bf::268b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 535be4b8bedf82433d210152dfb19dd4eaf5796c4e61c2be1c2ed356827b5580

Request headers

Referer: https://hbr.org/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Accept-Ranges: bytes
Access-Control-Allow-Origin: *
Cache-Control: max-age=864000
Connection: keep-alive
Content-Encoding: gzip
Content-Length: 379
Content-Type: text/html
Date: Wed, 13 Apr 2022 12:38:01 GMT
Expires: Sat, 23 Apr 2022 12:38:01 GMT
Last-Modified: Tue, 11 Jan 2022 07:21:04 GMT
Server: AkamaiNetStorage
Vary: Accept-Encoding

POST
H2 200 s45355342645022 Show response
smetrics.hbr.org/b/ss/hbrmain/1/JS-2.22.3-LCS4/ 43 B
461 B 87ms
17ms XHR
image/gif 13.36.218.177
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://smetrics.hbr.org/b/ss/hbrmain/1/JS-2.22.3-LCS4/s45355342645022

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.36.218.177 Paris, France, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-13-36-218-177.eu-west-3.compute.amazonaws.com

Software

jag /

Resource Hash

55c9d2f019f9d7ddfd69b2ad0351c5617338a222362aebb02b3b98a4dbc18486

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
x-c: main-1637.I660130.M0-562
p3p: CP="This is not a P3P policy"
vary: *
content-length: 43
x-xss-protection: 1; mode=block
pragma: no-cache
last-modified: Thu, 14 Apr 2022 12:38:01 GMT
server: jag
xserver: anedge-7b6f4bb9f7-4dbd2
etag: 3543033372627533824-4619837908179053839
strict-transport-security: max-age=31536000; includeSubDomains
content-type: image/gif;charset=utf-8
access-control-allow-origin: https://hbr.org
cache-control: no-cache, no-store, max-age=0, no-transform, private
access-control-allow-credentials: true
expires: Tue, 12 Apr 2022 12:38:01 GMT

POST
H3 204 AGSKWxXA43xUkQTGMyKMARVuWT9dxtyAjtx8oxeZLe78vkvfk412ppjY7t1zoCSEI_pH1_i64yqCoKmP1n_eK0iXY80rGU9jZpOGxlbxDbFZy0mtcHYczzgPDGZUaa5M-rvTowDXAfWFDyYB_4Mg6vpVBq31WVOsG7-JZzcxCbLRzvQPuAowEkqlazgLtO7L Show response
fundingchoicesmessages.google.com/el/ 0
28 B 23ms
23ms XHR
text/html 2a00:1450:4001:802::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fundingchoicesmessages.google.com/el/AGSKWxXA43xUkQTGMyKMARVuWT9dxtyAjtx8oxeZLe78vkvfk412ppjY7t1zoCSEI_pH1_i64yqCoKmP1n_eK0iXY80rGU9jZpOGxlbxDbFZy0mtcHYczzgPDGZUaa5M-rvTowDXAfWFDyYB_4Mg6vpVBq31WVOsG7-JZzcxCbLRzvQPuAowEkqlazgLtO7L?dmid=9505388375070a95

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:802::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Content-Security-Policy	require-trusted-types-for 'script';report-uri /_/ContributorLoggingHttp/cspreport, script-src 'report-sample' 'nonce-3PFNkYklDx0FPr9nu0Fqcg' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorLoggingHttp/cspreport;worker-src 'self', script-src 'nonce-3PFNkYklDx0FPr9nu0Fqcg' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorLoggingHttp/cspreport
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: text/plain

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
access-control-allow-origin: https://hbr.org
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
x-xss-protection: 0
pragma: no-cache
server: ESF
cross-origin-opener-policy: same-origin
x-frame-options: SAMEORIGIN
access-control-max-age: 86400
access-control-allow-methods: POST, GET, OPTIONS
content-type: text/html; charset=utf-8
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
vary: Sec-Fetch-Dest, Sec-Fetch-Mode, Sec-Fetch-Site
cache-control: no-cache, no-store, max-age=0, must-revalidate
access-control-allow-credentials: true
permissions-policy: ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-platform=*, ch-ua-platform-version=*
content-security-policy: require-trusted-types-for 'script';report-uri /_/ContributorLoggingHttp/cspreport, script-src 'report-sample' 'nonce-3PFNkYklDx0FPr9nu0Fqcg' 'unsafe-inline';object-src 'none';base-uri 'self';report-uri /_/ContributorLoggingHttp/cspreport;worker-src 'self', script-src 'nonce-3PFNkYklDx0FPr9nu0Fqcg' 'self' https://apis.google.com https://ssl.gstatic.com https://www.google.com https://www.gstatic.com https://www.google-analytics.com;report-uri /_/ContributorLoggingHttp/cspreport
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 status
www.facebook.com/x/oauth/ 0
0 60ms
42ms Fetch
text/plain 2a03:2880:f11c:8183:face:b00c:0:25de
FACEBOOK

General

Check archive.org

Show headers Download Go to

Full URL

https://www.facebook.com/x/oauth/status?client_id=1761258887507575&input_token&origin=1&redirect_uri=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&sdk=joey&wants_cookie_data=false

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f11c:8183:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security: max-age=15552000; preload
x-content-type-options: nosniff
nel: {"report_to":"network-errors","max_age":3600,"failure_fraction":0.01}
document-policy: force-load-at-top
content-security-policy-report-only: default-src data: blob: 'self' https://*.fbsbx.com 'unsafe-inline' *.facebook.com 'unsafe-eval' *.fbcdn.net;script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self' connect.facebook.net;style-src fonts.googleapis.com *.fbcdn.net data: *.facebook.com 'unsafe-inline';connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' wss://gateway.facebook.com wss://edge-chat.facebook.com wss://snaptu-d.facebook.com wss://kaios-d-test.facebook.com/ wss://kaios-d.facebook.com/ v.whatsapp.net *.fbsbx.com *.fb.com;font-src data: *.gstatic.com *.facebook.com *.fbcdn.net *.fbsbx.com;img-src *.fbcdn.net *.facebook.com data: https://*.fbsbx.com *.tenor.co media.tenor.com facebook.com *.cdninstagram.com fbsbx.com fbcdn.net *.giphy.com connect.facebook.net *.carriersignal.info blob: android-webview-video-poster: googleads.g.doubleclick.net www.googleadservices.com *.whatsapp.net *.fb.com *.oculuscdn.com;media-src *.cdninstagram.com blob: *.fbcdn.net *.fbsbx.com www.facebook.com *.facebook.com https://*.giphy.com data:;frame-src *.doubleclick.net *.google.com *.facebook.com www.googleadservices.com *.fbsbx.com fbsbx.com data: www.instagram.com *.fbcdn.net https://paywithmybank.com;worker-src blob: *.facebook.com data:;report-uri https://www.facebook.com/csp/reporting/?minimize=0;
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length: 0
x-fb-rlafr: 0
pragma: no-cache
x-fb-debug: bbX2j0C1uwTSCtzEHaeqja4lzYHSZ1otIiY4qtr/Rb9TbiphIZPEJ9veX+ucQTqLjQ/6AfT4LG4Gtu8qC7lVgg==
cross-origin-embedder-policy-report-only: require-corp;report-to="coep_report"
fb-s: unknown
date: Wed, 13 Apr 2022 12:38:01 GMT
report-to: {"max_age":86400,"endpoints":[{"url":"https:\/\/www.facebook.com\/browser_reporting\/?minimize=0"}],"group":"coep_report"}, {"max_age":3600,"endpoints":[{"url":"https:\/\/www.facebook.com\/ajax\/browser_error_reports\/?device_level=unknown"}],"group":"network-errors"}
content-type: text/plain; charset=UTF-8
access-control-allow-origin: https://hbr.org
access-control-expose-headers: fb-s
cache-control: private, no-cache, no-store, must-revalidate
access-control-allow-credentials: true
expires: Sat, 01 Jan 2000 00:00:00 GMT

GET
H2 200 flUhRq6tzZclQEJ-Vdg-IuiaDsNc.woff2
fonts.gstatic.com/s/materialicons/v126/ 121 KB
122 KB 37ms
15ms Font
font/woff2 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/materialicons/v126/flUhRq6tzZclQEJ-Vdg-IuiaDsNc.woff2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

964709088e8bcf45e9ff2aebe7f320065836761408638f677d01590478a36551

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Tue, 12 Apr 2022 00:31:29 GMT
x-content-type-options: nosniff
age: 129992
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 124372
x-xss-protection: 0
last-modified: Wed, 09 Mar 2022 18:26:40 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 12 Apr 2023 00:31:29 GMT

GET
H2 200 memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v28/ 44 KB
44 KB 29ms
7ms Font
font/woff2 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/opensans/v28/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

88915cdc03fc5b9a20aec966fe93ee38aa3fd76bfef296e41d305271b3541c96

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://hbr.org
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Tue, 12 Apr 2022 22:45:30 GMT
x-content-type-options: nosniff
age: 49951
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 44656
x-xss-protection: 0
last-modified: Tue, 01 Mar 2022 22:03:03 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 12 Apr 2023 22:45:30 GMT

GET
H3 200 logo_48.png
www.gstatic.com/recaptcha/api2/ Frame 6938 2 KB
2 KB 7ms
6ms Image
image/png 2a00:1450:4001:809::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.gstatic.com/recaptcha/api2/logo_48.png

Requested by

Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/Y-cOIEkAqcfDdup_qnnmkxIC/styles__ltr.css

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.gstatic.com/recaptcha/releases/Y-cOIEkAqcfDdup_qnnmkxIC/styles__ltr.css
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Tue, 12 Apr 2022 18:59:48 GMT
x-content-type-options: nosniff
age: 63493
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2228
x-xss-protection: 0
last-modified: Tue, 03 Mar 2020 20:15:00 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: image/png
cache-control: public, max-age=604800
accept-ranges: bytes
expires: Tue, 19 Apr 2022 18:59:48 GMT

GET
H3 200 KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v18/ Frame 6938 15 KB
15 KB 22ms
6ms Font
font/woff2 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.recaptcha.net/
Origin: https://www.recaptcha.net
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Tue, 12 Apr 2022 11:18:05 GMT
x-content-type-options: nosniff
age: 91196
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 15344
x-xss-protection: 0
last-modified: Mon, 16 Oct 2017 17:32:55 GMT
server: sffe
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
cross-origin-opener-policy-report-only: same-origin; report-to="apps-themes"
expires: Wed, 12 Apr 2023 11:18:05 GMT

GET
H3 200 KFOlCnqEu92Fr1MmEU9fBBc4.woff2
fonts.gstatic.com/s/roboto/v18/ Frame 6938 15 KB
15 KB 24ms
8ms Font
font/woff2 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmEU9fBBc4.woff2

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

5a8c1e7681318caa29e9f44e8a6e271f6a4067a2703e9916dfd4fe9099241db7

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.recaptcha.net/
Origin: https://www.recaptcha.net
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Tue, 12 Apr 2022 18:59:48 GMT
x-content-type-options: nosniff
age: 63493
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 15552
x-xss-protection: 0
last-modified: Mon, 16 Oct 2017 17:33:02 GMT
server: sffe
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
cross-origin-opener-policy-report-only: same-origin; report-to="apps-themes"
expires: Wed, 12 Apr 2023 18:59:48 GMT

GET
H/1.1 200
OK cx.js Show response
cdn.cxense.com/ Frame C1FA 64 KB
22 KB 20ms
19ms Script
application/x-javascript 2a02:26f0:6c00:2bf::268b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.cxense.com/cx.js
Requested by: Host: cdn.cxense.com
URL: https://cdn.cxense.com/sp1.html
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00:2bf::268b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: aaf5b2d1e8e20dc7ec9869ee31664fdd8e1e4585d9fb14187c2f8a5e9a001d07

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.cxense.com/sp1.html
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:01 GMT
Content-Encoding: gzip
Last-Modified: Thu, 24 Mar 2022 09:07:42 GMT
Server: AkamaiNetStorage
Vary: Accept-Encoding
Content-Type: application/x-javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=3600
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 21999
Expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H3 200 webworker.js
www.recaptcha.net/recaptcha/enterprise/ Frame 6938 102 B
132 B 17ms
16ms Other
text/javascript 2a00:1450:4001:803::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.recaptcha.net/recaptcha/enterprise/webworker.js?hl=de&v=Y-cOIEkAqcfDdup_qnnmkxIC

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

GSE /

Resource Hash

5bea0c70a9781c6017a4a666a69482c1a5a78635ce76c395f7ab74b6029571ec

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.recaptcha.net/recaptcha/enterprise/anchor?ar=1&k=6Ld9uNYZAAAAADPb9mj-jQFgYnWu1h6XAdKRLUhH&co=aHR0cHM6Ly9oYnIub3JnOjQ0Mw..&hl=de&v=Y-cOIEkAqcfDdup_qnnmkxIC&size=invisible&cb=za1h328acror
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: GSE
cross-origin-embedder-policy: require-corp
x-frame-options: SAMEORIGIN
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=300
content-security-policy: frame-ancestors 'self'
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 110
x-xss-protection: 1; mode=block
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H/1.1 200
OK p1.js Show response
p1cluster.cxense.com/ Frame C1FA 47 B
638 B 43ms
15ms Script
text/javascript 147.75.83.64
PACKET

General

Check archive.org

Show headers Download Go to

Full URL: https://p1cluster.cxense.com/p1.js
Requested by: Host: cdn.cxense.com
URL: https://cdn.cxense.com/sp1.html
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 147.75.83.64 Schiphol, Netherlands, ASN54825 (PACKET, US),
Reverse DNS
Software: Jetty(9.4.28.v20200408) /
Resource Hash: 7218563d0bb7913d5dd77988d6a94150094dfc791aea46cb653370b0580b1d51

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.cxense.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
last-modified: Wed, 13 Oct 2021 12:38:01 GMT
server: Jetty(9.4.28.v20200408)
etag: 3nebe8qidy4502x0rd93tr8mos
p3p: policyref="http://www.cxense.com/w3c/p3p.xml", CP="NOI CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
cache-control: private, proxy-revalidate
content-type: text/javascript;charset=utf-8
content-length: 47
expires: Thu, 13 Apr 2023 12:38:01 GMT

GET
H/1.1 200
OK rep.gif
comcluster.cxense.com/Repo/ Frame C1FA 43 B
467 B 50ms
16ms Image
image/gif 147.75.83.64
PACKET

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://comcluster.cxense.com/Repo/rep.gif?ver=2.3.3&typ=pgv&rnd=l1xk5wu0nepw8gw4&sid=1141964769885092441&loc=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&new=0&arf=0&ltm=1649853480952&ref=&tzo=0&wsz=1600x1200&res=1600x1200&dpr=1&col=24&bln=en-US&chs=UTF-8&cks=l1xk5xf03is8nxdq&ckp=l1xk5wtkwga1eo6s&glb=&amo=1629154352&cp_userState=anon&cst=3nebe8qidy4502x0rd93tr8mos
Requested by: Host: cdn.cxense.com
URL: https://cdn.cxense.com/sp1.html
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 147.75.83.64 Schiphol, Netherlands, ASN54825 (PACKET, US),
Reverse DNS
Software: Jetty(9.4.28.v20200408) /
Resource Hash: 4e0705327480ad2323cb03d9c450ffcae4a98bf3a5382fa0c7882145ed620e49

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.cxense.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
server: Jetty(9.4.28.v20200408)
p3p: policyref="http://www.cxense.com/w3c/p3p.xml", CP="NOI CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
content-length: 43
content-type: image/gif

GET
H/1.1 200
OK id Show response
id.cxense.com/public/user/ 116 B
689 B 50ms
17ms Script
text/javascript 147.75.83.64
PACKET

General

Check archive.org

Show headers Download Go to

Full URL

https://id.cxense.com/public/user/id?json=%7B%22identities%22%3A%5B%7B%22type%22%3A%22ckp%22%2C%22id%22%3A%22l1xk5wtkwga1eo6s%22%7D%2C%7B%22type%22%3A%22lst%22%2C%22id%22%3A%223nebe8qidy4502x0rd93tr8mos%22%7D%2C%7B%22type%22%3A%22cst%22%2C%22id%22%3A%223nebe8qidy4502x0rd93tr8mos%22%7D%5D%2C%22siteId%22%3A%221141964769885092441%22%2C%22location%22%3A%22https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers%22%7D&callback=cXJsonpCBl1xk5xng2ged52xr

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

147.75.83.64 Schiphol, Netherlands, ASN54825 (PACKET, US),

Reverse DNS

Software

Jetty(9.4.28.v20200408) /

Resource Hash

0d0be49414bef104ffe071ceb3359302134670d446dfb7f781b701e028fca4de

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
server: Jetty(9.4.28.v20200408)
p3p: policyref="http://www.cxense.com/w3c/p3p.xml", CP="NOI CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
cache-control: no-store, no-cache, must-revalidate
content-type: text/javascript;charset=utf-8
content-length: 116
expires: Mon, 26 Jul 1997 05:00:00 GMT

GET
H2 200 iframe_api Show response
www.youtube.com/ 980 B
2 KB 58ms
33ms Script
text/javascript 2a00:1450:4001:831::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.youtube.com/iframe_api

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:831::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

7af3e1c1eb39bee95ffa6ca628b266660492c37a2cf2d4ba71db7e34a080d9a8

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
x-content-type-options: nosniff
p3p: CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657?hl=de for more info."
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
server: ESF
x-frame-options: SAMEORIGIN
strict-transport-security: max-age=31536000
report-to: {"group":"youtube_main","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/youtube_main"}]}
content-type: text/javascript; charset=utf-8
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
cache-control: private, max-age=0
permissions-policy: ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-platform=*, ch-ua-platform-version=*
cross-origin-opener-policy-report-only: same-origin; report-to="youtube_main"
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H2 200 nr-spa-1212.min.js Show response
js-agent.newrelic.com/ 44 KB
17 KB 59ms
16ms Script
application/javascript 151.101.130.137
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://js-agent.newrelic.com/nr-spa-1212.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 151.101.130.137 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: ebfe453394ff1be6ef75d380ab7c5535aea0b51832d045f0d5d0ef7e6535969c

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: wY72Ah.NJX5KzzqRFK3uhSo3Jh07tDe4
content-encoding: gzip
etag: "8bd93bf0ecb2f4e971a2055a41402bb6"
x-amz-request-id: MZ8B93V9FC71F9AG
x-cache: HIT
cross-origin-resource-policy: cross-origin
content-length: 16636
x-amz-id-2: fK1GGx9jZRe6bSsNT8pOQHJj01RPTwCXAjYHu6NrgD9teo20XDkaCG+objQkIQTRPaZKGkt1d7s=
x-served-by: cache-cdg20749-CDG
last-modified: Thu, 04 Nov 2021 21:16:16 GMT
server: AmazonS3
x-timer: S1649853481.483944,VS0,VE0
date: Wed, 13 Apr 2022 12:38:01 GMT
vary: Accept-Encoding
content-type: application/javascript
via: 1.1 varnish
cache-control: public, max-age=7200, stale-if-error=604800
accept-ranges: bytes
x-cache-hits: 288

GET
H2 200 RC2b366927837e419babe72f25f8c68e8c-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 1 KB
820 B 17ms
17ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RC2b366927837e419babe72f25f8c68e8c-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 02074ca7e39471d27e7e7cf69cb48aed862b20cde2a7d4f1c2b48f54de9a152b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 560
expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H2 200 RCfc8d6b30310b456689c0f46183ea16d9-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 374 B
516 B 17ms
17ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RCfc8d6b30310b456689c0f46183ea16d9-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 8e185af00850799e902a35fd5dcadfbd280a8ae900423fa584eb63c6b638ffe5

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 256
expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H2 200 / Show response
zn4pzx5r5auu7w4rx-hbp.siteintercept.qualtrics.com/WRSiteInterceptEngine/ 7 KB
4 KB 93ms
35ms Script
application/javascript 104.17.208.240
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://zn4pzx5r5auu7w4rx-hbp.siteintercept.qualtrics.com/WRSiteInterceptEngine/?Q_ZID=ZN_4PzX5r5aUU7W4rX

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.17.208.240 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

8a162a652dcefde364a03d2abbc908c6e30a777eb6c42199092a4d1fc6455e27

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
age: 132801
cf-polished: origSize=8435
cf-ray: 6fb441a35e359963-FRA
edge-control: max-age=604800
vary: Accept-Encoding
referrer-policy: strict-origin-when-cross-origin
cf-bgj: minify
server: cloudflare
etag: W/"20f3-9KFe8WgX8LfIoF1wMV4Y8WPIlJk"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
cache-control: public, max-age=3600, s-maxage=604800
timing-allow-origin: *
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept

GET
H2 200 bat.js Show response
bat.bing.com/ 38 KB
12 KB 57ms
34ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://bat.bing.com/bat.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

8540c5e2d2e85cc6c5d46b1b06b7f6642dce39e0314299a08976cfe6053c7c52

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
last-modified: Wed, 09 Feb 2022 23:54:49 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 1AB374AB56A54CEBB58E6BDAF5CC0A76 Ref B: FRAEDGE1413 Ref C: 2022-04-13T12:38:01Z
etag: "806a236c101ed81:0"
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript
access-control-allow-origin: *
cache-control: private,max-age=1800
date: Wed, 13 Apr 2022 12:38:00 GMT
accept-ranges: bytes
content-length: 11333

GET
H2 200 RC618022fdbae34f8b91b720372e1d7375-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 706 B
712 B 22ms
21ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RC618022fdbae34f8b91b720372e1d7375-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: e667b8a395e75ac6f4b823e0aedb084e41cccf8e95f20f714232f8bb920c2e32

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 452
expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H2 200 RC8f2204fe550e4e6e91f16ca2da3b4017-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 500 B
556 B 24ms
24ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RC8f2204fe550e4e6e91f16ca2da3b4017-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 758bebc0787873d29c3f65b47d5881e3b9c24ccff989af027a8cc81e93f1b54f

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 296
expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H2 200 RC10f4e50a6d144c68b6751650b82efc7e-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 1 KB
1 KB 36ms
36ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RC10f4e50a6d144c68b6751650b82efc7e-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 0b5e70da7927066f5802ee69a584ecd75e64462c62f7dade7772034b62e91211

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 768
expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H2 200 RCe54aae7fa5a54cb9a9bceb7d46434457-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 879 B
664 B 40ms
40ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RCe54aae7fa5a54cb9a9bceb7d46434457-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 25e882fedb7b61278aaa9ef99761e6bb84a5982eb66bf98f6b88b2b44ec30a73

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 404
expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H2 200 RC0f5205ccc024447181bdc5fd4fc309f7-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 686 B
697 B 44ms
44ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RC0f5205ccc024447181bdc5fd4fc309f7-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 5a44165aef5a839ac824c3e0f9ee4a84ce78779fce1d9a42eacd512a73530ae5

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 437
expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H2 200 RC37e6db1c4f194e6bb349ef162d583e16-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 1 KB
942 B 46ms
46ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RC37e6db1c4f194e6bb349ef162d583e16-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 646b97059158a90fe3188bfca05cddd3a5ccb63e18eeb3ce92278322861a46f8

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 682
expires: Wed, 13 Apr 2022 13:38:01 GMT

GET
H2 200 RC3f687447a4ca4f678a44540946b0df79-source.min.js Show response
assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/ 3 KB
1 KB 47ms
47ms Script
application/x-javascript 2a02:26f0:df:381::1e80
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.adobedtm.com/c0857d0b892a/fccd631ba54c/7517f7fb9e1d/RC3f687447a4ca4f678a44540946b0df79-source.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:df:381::1e80 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: AkamaiNetStorage /
Resource Hash: 68869235f82e5a6b0a176669369f84a35e47df86060902284cd380e94dcf37c4

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
last-modified: Mon, 11 Apr 2022 12:28:55 GMT
server: AkamaiNetStorage
etag: "72189f6a44b925c368c19f008b524480:1649680135.447511"
vary: Accept-Encoding
content-type: application/x-javascript
access-control-allow-origin: https://hbr.org
cache-control: max-age=3600
accept-ranges: bytes
timing-allow-origin: *
content-length: 791
expires: Wed, 13 Apr 2022 13:38:01 GMT

POST
H3 200 collect Show response
www.google-analytics.com/j/ 4 B
24 B 32ms
15ms XHR
text/plain 2a00:1450:4001:82f::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j96&a=2134424768&t=pageview&_s=1&dl=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&ul=en-us&de=UTF-8&dt=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=aGBACAABBAAAAC~&jid=24986638&gjid=1705224639&cid=1460246426.1649853481&tid=UA-4541888-8&_gid=1218257834.1649853481&_r=1&_slc=1&cd1=guest&cd2=Sponsored%20Content&cd5=2021-08-02&cd6=%27%27&cd8=2&cg1=Here%27s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&cd14=Here%27s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers&z=626575539

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://hbr.org
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 /
www.facebook.com/tr/ 44 B
91 B 17ms
7ms Image
image/gif 2a03:2880:f11c:8183:face:b00c:0:25de
FACEBOOK

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.facebook.com/tr/?id=173481989821205&ev=PageView&dl=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&rl=&if=false&ts=1649853481439&sw=1600&sh=1200&v=2.9.57&r=stable&a=adobe_launch&ec=0&o=30&fbp=fb.1.1649853481438.32502535&it=1649853480688&coo=false&rqm=GET

Protocol

Security

QUIC, , AES_128_GCM

Server

2a03:2880:f11c:8183:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

proxygen-bolt /

Resource Hash

10d8d42d73a02ddb877101e72fbfa15a0ec820224d97cedee4cf92d571be5caa

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
last-modified: Fri, 21 Dec 2012 00:00:01 GMT
server: proxygen-bolt
strict-transport-security: max-age=31536000; includeSubDomains
content-type: image/gif
cache-control: no-cache, must-revalidate, max-age=0
cross-origin-resource-policy: cross-origin
content-length: 44
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
priority: u=3,i
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H3

200

activityi;dc_pre=CO3Xy5WHkfcCFQ8QGwodl34AAw;src=8604778;type=wcaun0;cat=hbr_a0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=380752146540.0088
8604778.fls.doubleclick.net/
Redirect Chain

https://8604778.fls.doubleclick.net/activityi;src=8604778;type=wcaun0;cat=hbr_a0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=380752146540.0088
https://8604778.fls.doubleclick.net/activityi;dc_pre=CO3Xy5WHkfcCFQ8QGwodl34AAw;src=8604778;type=wcaun0;cat=hbr_a0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=380752146540.0088

0
0

39ms
19ms

Image
text/html

142.250.186.38
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://8604778.fls.doubleclick.net/activityi;dc_pre=CO3Xy5WHkfcCFQ8QGwodl34AAw;src=8604778;type=wcaun0;cat=hbr_a0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=380752146540.0088
Protocol: H3
Server: 142.250.186.38 , United States, ASN15169 (GOOGLE, US),
Reverse DNS: fra24s04-in-f6.1e100.net
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Redirect headers

date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
x-xss-protection: 0
pragma: no-cache
server: cafe
strict-transport-security: max-age=21600
content-type: text/html; charset=UTF-8
location: https://8604778.fls.doubleclick.net/activityi;dc_pre=CO3Xy5WHkfcCFQ8QGwodl34AAw;src=8604778;type=wcaun0;cat=hbr_a0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;ord=380752146540.0088
cache-control: no-cache, must-revalidate
follow-only-when-prerender-shown: 1
timing-allow-origin: *
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 chartbeat.js Show response
static.chartbeat.com/js/ 36 KB
14 KB 56ms
12ms Script
application/x-javascript 2600:9000:2315:3e00:18:1fcd:34f:cdc1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://static.chartbeat.com/js/chartbeat.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:2315:3e00:18:1fcd:34f:cdc1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: nginx /
Resource Hash: bcb8040a38eb5f6cfc9b625c2b0f2045e4636b5c1f8ba39ffdb4f0f2ebed6046

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:04:27 GMT
content-encoding: gzip
last-modified: Wed, 13 Apr 2022 00:03:51 GMT
server: nginx
age: 2014
etag: W/"62561367-8e65"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/x-javascript
via: 1.1 0247123ccdc6a2a86167d7f4de30885a.cloudfront.net (CloudFront)
cache-control: max-age=7200
cross-origin-resource-policy: cross-origin
x-amz-cf-pop: DUS51-P2
x-amz-cf-id: qFv6qsaJ93GboLDUntYMMK9AoDZQysIlDjqhq09tDiRUkWpr2HllLQ==
expires: Wed, 13 Apr 2022 14:04:27 GMT

GET
H/1.1 200
OK events.js Show response
tags.srv.stackadapt.com/ 13 KB
5 KB 406ms
95ms Script
text/javascript 3.226.212.93
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://tags.srv.stackadapt.com/events.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.226.212.93 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-3-226-212-93.compute-1.amazonaws.com
Software: /
Resource Hash: b090d4f6df872cceb653103ec81eb76e7ca5a1adfd2f74db6251fc70588e7299

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Access-Control-Allow-Origin: *
Date: Wed, 13 Apr 2022 12:38:01 GMT
Content-Encoding: gzip
Cache-Control: max-age=30
transfer-encoding: chunked
Connection: keep-alive
Content-Type: text/javascript

GET
H2 200 a-057o.min.js Show response
b-code.liadm.com/ 26 KB
10 KB 55ms
11ms Script
application/javascript 2600:9000:224a:9400:8:8845:1500:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://b-code.liadm.com/a-057o.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:224a:9400:8:8845:1500:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: c4b137f57d14f6d68648d62c6d84c9c2f2373083b555d7f29df0929318a6f988

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 03:00:25 GMT
via: 1.1 8d4901eb4989773bb579fc1597e54ea8.cloudfront.net (CloudFront)
age: 34656
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: public, max-age=86400
x-amz-cf-pop: DUS51-P1
content-encoding: gzip
x-amz-cf-id: _f__SycNPM2H00fH7Im_lK4M3MKB4N7M4dnTtRLqcZPYpE4J-dRsRg==

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
436 B 62ms
20ms XHR
text/plain 2a00:1450:400c:c0c::9a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-4541888-8&cid=1460246426.1649853481&jid=24986638&gjid=1705224639&_gid=1218257834.1649853481&_u=aGBACAAABAAAAC~&z=513741300

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c0c::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Wed, 13 Apr 2022 12:38:01 GMT
content-type: text/plain
access-control-allow-origin: https://hbr.org
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 www-widgetapi.js Show response
www.youtube.com/s/player/1e29bfc0/www-widgetapi.vflset/ 151 KB
49 KB 24ms
9ms Script
text/javascript 2a00:1450:4001:831::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.youtube.com/s/player/1e29bfc0/www-widgetapi.vflset/www-widgetapi.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:831::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

273d394fffd5eb7b8d075e36446e0b3d8b6de1d3a238b43045f9bdba26e5274a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:35:24 GMT
content-encoding: br
x-content-type-options: nosniff
age: 157
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 50033
x-xss-protection: 0
last-modified: Mon, 11 Apr 2022 00:15:09 GMT
server: sffe
vary: Accept-Encoding, Origin
report-to: {"group":"youtube","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/youtube"}]}
content-type: text/javascript
cache-control: public, max-age=31536000
accept-ranges: bytes
cross-origin-opener-policy-report-only: same-origin; report-to="youtube"
expires: Thu, 13 Apr 2023 12:35:24 GMT

GET
H/1.1 200
OK e93df31780 Show response
bam-cell.nr-data.net/1/ 49 B
1 KB 207ms
163ms Script
text/javascript 162.247.243.146
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL: https://bam-cell.nr-data.net/1/e93df31780?a=8171118&sa=1&v=1212.e95d35c&t=Unnamed%20Transaction&rst=2202&ck=1&ref=https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&be=858&fe=2134&dc=1370&af=err,xhr,stn,ins,spa&perf=%7B%22timing%22:%7B%22of%22:1649853479299,%22n%22:0,%22f%22:386,%22dn%22:387,%22dne%22:407,%22c%22:407,%22s%22:416,%22ce%22:431,%22rq%22:431,%22rp%22:835,%22rpe%22:837,%22dl%22:838,%22di%22:1370,%22ds%22:1370,%22de%22:1370,%22dc%22:2133,%22l%22:2133,%22le%22:2162%7D,%22navigation%22:%7B%7D%7D&fp=1171&fcp=1171&jsonp=NREUM.setToken
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 162.247.243.146 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software: cloudflare /
Resource Hash: dac715f087720dd7ff7067f5d2ec1988851fa93140ae8a9cbfaa15659dd7fd82

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:01 GMT
Content-Encoding: gzip
CF-Cache-Status: DYNAMIC
NEL: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
Transfer-Encoding: chunked
Cross-Origin-Resource-Policy: cross-origin
access-control-allow-methods: GET, POST, PUT, HEAD, OPTIONS
Connection: keep-alive
Server: cloudflare
Expect-CT: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary: Accept-Encoding
Report-To: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=CsFLxrZy7PBFM4G63v4%2FsR%2FcRhHOuQA79dZ9fZq0Awr1mE0EAdQQt3aCtJc%2FUMtObmxNOuPGrMLMqBPMhyH55%2FTzUufTrmix5zJzjz8dM0HLQIRGzq0WbpUjYz8QOSN3HbRrSKVM"}],"group":"cf-nel","max_age":604800}
Content-Type: text/javascript
Access-Control-Allow-Origin: *
access-control-allow-credentials: true
CF-Ray: 6fb441a3bb2839c3-CDG

GET
H2 204 5795582.js Show response
bat.bing.com/p/action/ 0
117 B 34ms
34ms Script
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://bat.bing.com/p/action/5795582.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin: *
strict-transport-security: max-age=31536000; includeSubDomains; preload
cache-control: private,max-age=1800
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: E3B5725036EA4662BA44FF8E9AA18C98 Ref B: FRAEDGE1413 Ref C: 2022-04-13T12:38:01Z
date: Wed, 13 Apr 2022 12:38:00 GMT
x-cache: CONFIG_NOCACHE

GET
H2 204 0
bat.bing.com/action/ 0
176 B 77ms
77ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://bat.bing.com/action/0?ti=5795582&tm=al001&Ver=2&mid=aaf96d03-b5db-43f2-a346-cbf49e2ab4fd&sid=8e78f3e0bb2611ec9c78a928209c14fa&vid=8e794cd0bb2611ec95b4571e4b0fd120&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&p=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&r=&lt=2162&pt=1649853479299,,,,,386,387,407,407,431,416,431,835,837,838,1370,1370,1370,2133,2133,2162&pn=0,0&evt=pageLoad&msclkid=N&sv=1&rn=667479

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 4EFB78CB6EA74B37B839C60AB1A68BA5 Ref B: FRAEDGE1413 Ref C: 2022-04-13T12:38:01Z
date: Wed, 13 Apr 2022 12:38:00 GMT
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 11.172e2d2f93de5974ae28.chunk.js Show response
siteintercept.qualtrics.com/dxjsmodule/ 59 KB
18 KB 42ms
41ms Script
application/javascript 104.17.208.240
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://siteintercept.qualtrics.com/dxjsmodule/11.172e2d2f93de5974ae28.chunk.js?Q_CLIENTVERSION=1.68.0&Q_CLIENTTYPE=web&Q_BRANDID=hbr.org

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.17.208.240 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

f96ec697aed29a10867fd109a079b9659ca943430266b315d4e1c795a707693a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
age: 129297
cf-polished: origSize=60694
cf-ray: 6fb441a3aec19963-FRA
edge-control: max-age=604800
vary: Accept-Encoding
referrer-policy: strict-origin-when-cross-origin
last-modified: Tue, 15 Mar 2022 00:31:06 GMT
server: cloudflare
etag: W/"ed16-17f8afc5110"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=604800, s-maxage=604800
timing-allow-origin: *
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept
cf-bgj: minify

GET
H2 200 sync-container.js Show response
b-code.liadm.com/ 6 KB
6 KB 11ms
11ms Script
application/javascript 2600:9000:224a:9400:8:8845:1500:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://b-code.liadm.com/sync-container.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:224a:9400:8:8845:1500:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 58a07739b05fec4d319e4d5c6b1fa4ac79e2a625e08ab3f303929b77fde5bdf4

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-version-id: CQKQeFXs_ero.dSxGj8yyrCkT6TzPcRS
via: 1.1 8d4901eb4989773bb579fc1597e54ea8.cloudfront.net (CloudFront)
etag: W/"ae5e94de938b0387eda6df8f20da811a"
last-modified: Wed, 02 Jun 2021 16:15:01 GMT
server: AmazonS3
age: 219300
x-amz-server-side-encryption: AES256
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
date: Sun, 10 Apr 2022 23:43:01 GMT
x-amz-cf-pop: DUS51-P1
accept-ranges: bytes
content-length: 5904
x-amz-cf-id: 3g6tWjjDAzhdWjpC5G55eEsaDlubMDjH-tUmGBP0_OsigJXoXxG-1Q==

GET
H2 200 events.js Show response
analytics.tiktok.com/i18n/pixel/ 124 KB
37 KB 214ms
157ms Script
application/javascript 95.101.22.168
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://analytics.tiktok.com/i18n/pixel/events.js?sdkid=C2DV602QV140ORDILH20&lib=ttq
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 95.101.22.168 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a95-101-22-168.deploy.static.akamaitechnologies.com
Software: nginx /
Resource Hash: ac35c1aaadd50f51ecaf0ae44158872c5f9d835e78ac87f382d12065c0439aed

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-akamai-request-id: ca1e070.e60d7bf
date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
x-cache-remote: TCP_MISS from a23-220-104-85.deploy.akamaitechnologies.com (AkamaiGHost/10.7.4-40388856) (-)
x-tt-trace-tag: id=16;cdn-cache=miss;type=dyn
x-cache: TCP_MISS from a95-101-22-164.deploy.akamaitechnologies.com (AkamaiGHost/10.7.4-40388856) (-)
x-parent-response-time: 98,95.101.22.164
server-timing: cdn-cache; desc=MISS, edge; dur=93, origin; dur=5, inner; dur=3
pragma: no-cache
server: nginx
x-tt-logid: 20220413123801010113006069168D0D80
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
cache-control: max-age=0, no-cache, no-store
x-origin-response-time: 5,23.220.104.85
x-tt-trace-host: 0163668e20f653a14bb309b41281f67df9ee8475d774ed43701f62a525280d872f4a773ac532ebc86c2563b2c44b55e34090336b9d0cbdd581308e11465c17c23789d283b277b46c0e4f6a641209c7af797a0422b3188692d2bdd4168491c5e9ebf62d87096e92f611dc7a7b743eccdacf
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 149 KB
56 KB 49ms
24ms Script
application/javascript 2a00:1450:4001:830::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=AW-1062985444

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

3bf53fb7623c46696887c2f10ee8c723a2241866eb1ab6cfd6badd27dd34f346

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 56440
x-xss-protection: 0
last-modified: Wed, 13 Apr 2022 12:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H2 200 ping
ping.chartbeat.net/ 43 B
201 B 307ms
95ms Image
image/gif 18.213.89.211
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://ping.chartbeat.net/ping?h=hbr.org&p=%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&u=DaYTHkKzeKXD4Rn9d&d=hbr.org&g=50184&g0=Change%20this%20to%20your%20Section%20name&g1=Change%20this%20to%20your%20Author%20name&nc=1&c=0&x=775&m=775&y=5296&o=1600&w=1200&j=45&R=1&W=0&I=0&E=0&e=0&r=&b=2133&t=CpSNayCZ7q-nxUhOu7w2RJBDwFRe&V=131&i=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FRO&tz=0&sn=1&sv=B9f1A3Cqsg8uCtyz-YDVgKTNDz99jz&sd=1&im=06532c43&_
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.213.89.211 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-18-213-89-211.compute-1.amazonaws.com
Software: /
Resource Hash: cf4724b2f736ed1a0ae6bc28f1ead963d9cd2c1fd87b6ef32e7799fc1c5c8bda

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
content-length: 43
expires: 0

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
501 B 66ms
36ms Image
image/gif 2a00:1450:4001:803::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-4541888-8&cid=1460246426.1649853481&jid=24986638&_u=aGBACAAABAAAAC~&z=838757269

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
501 B 61ms
31ms Image
image/gif 2a00:1450:4001:809::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-4541888-8&cid=1460246426.1649853481&jid=24986638&_u=aGBACAAABAAAAC~&z=838757269

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 Targeting.php Show response
siteintercept.qualtrics.com/WRSiteInterceptEngine/ 52 KB
4 KB 53ms
52ms XHR
application/json 104.17.208.240
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://siteintercept.qualtrics.com/WRSiteInterceptEngine/Targeting.php?Q_ZoneID=ZN_4PzX5r5aUU7W4rX&Q_CLIENTVERSION=1.68.0&Q_CLIENTTYPE=webAdobeLaunch

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.17.208.240 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

dc46e7d6780b8627400670e897b6e62c8cdc124bf17f8d467d83e71ba4a6a09e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-type: application/x-www-form-urlencoded

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
strict-transport-security: max-age=31536000; includeSubDomains; preload
timing-allow-origin: *
referrer-policy: strict-origin-when-cross-origin
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/json
access-control-allow-origin: https://hbr.org
cache-control: no-store, no-cache, must-revalidate, max-age=0
access-control-allow-credentials: true
trace-id: 8abc5e099aaceda7
cf-ray: 6fb441a42fae9963-FRA

GET
H2 200 conversion_async.js Show response
www.googleadservices.com/pagead/ 39 KB
15 KB 51ms
26ms Script
text/javascript 142.250.186.98
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googleadservices.com/pagead/conversion_async.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.186.98 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s06-in-f2.1e100.net

Software

cafe /

Resource Hash

7ce02e0f563c14e7fd2d3249c13317e74fef66108f27096bf04a04552aa0c99c

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 14886
x-xss-protection: 0
server: cafe
etag: 11980861724045072707
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=3600
timing-allow-origin: *
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 104 KB
41 KB 38ms
21ms Script
application/javascript 2a00:1450:4001:830::2008
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googletagmanager.com/gtag/js?id=AW-366722478

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:830::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

da16061eecba66ea4b13223f333d8e54e0c740646feb222e5b28520398bffd7e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 41998
x-xss-protection: 0
last-modified: Wed, 13 Apr 2022 12:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H2

200

j Show response
rp4.liadm.com/
Redirect Chain

https://rp.liadm.com/j?dtstmp=1649853481669&aid=a-057o&se=e30&duid=fa99a107bf9d--01g0hewgjtv5bf9534783rzdh7&tna=v2.3.0&pu=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you...
https://rp4.liadm.com/j?dtstmp=1649853481669&aid=a-057o&se=e30&duid=fa99a107bf9d--01g0hewgjtv5bf9534783rzdh7&tna=v2.3.0&pu=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-yo...

40 B
578 B

450ms
97ms

XHR
application/json

44.194.206.200
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://rp4.liadm.com/j?dtstmp=1649853481669&aid=a-057o&se=e30&duid=fa99a107bf9d--01g0hewgjtv5bf9534783rzdh7&tna=v2.3.0&pu=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&wpn=lc-bundle&gdpr=1&c=PHRpdGxlPkhlcmXigJlzIFdoYXQgSGFwcGVucyBXaGVuIFlvdSBGb2N1cyBvbiBFbXBsb3llZXMgdG8gQmV0dGVyIFNlcnZlIFlvdXIgQ3VzdG9tZXJzIC0gU1BPTlNPUiBDT05URU5UIEZST00gU0FMRVNGT1JDRTwvdGl0bGU-PG1ldGEgbmFtZT0iZGVzY3JpcHRpb24iIGNvbnRlbnQ9IlNwb25zb3IgY29udGVudCBmcm9tIFNhbGVzZm9yY2UuIj48dGl0bGU-TmF2aWdhdGlvbiBNZW51PC90aXRsZT48dGl0bGU-QWNjb3VudCBNZW51PC90aXRsZT48dGl0bGU-U2VhcmNoIE1lbnU8L3RpdGxlPjx0aXRsZT5DbG9zZSBtZW51PC90aXRsZT48dGl0bGU-U2VhcmNoPC90aXRsZT48aDEgY2xhc3M9InNwb25zb3JlZC1hcnRpY2xlLWhlZCI-SGVyZeKAmXMgV2hhdCBIYXBwZW5zIFdoZW4gWW91IEZvY3VzIG9uIEVtcGxveWVlcyB0byBCZXR0ZXIgU2VydmUgWW91ciBDdXN0b21lcnM8L2gxPjxoMT5IYXJ2YXJkIEJ1c2luZXNzIFJldmlldyBhc2tzIGZvciB5b3VyIGNvbnNlbnQgdG8gdXNlIHlvdXIgYnJvd3NlciBkYXRhIHRvOjwvaDE-PGgxPk1hbmFnZSB5b3VyIGRhdGE8L2gxPjxoMT5Db25maXJtIG91ciB2ZW5kb3JzPC9oMT48aDE-PC9oMT4&i6=MjAwMTphYzg6MjA6MzAyOjoyMDJl&n3pc=true

Protocol

Server

44.194.206.200 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-44-194-206-200.compute-1.amazonaws.com

Software

Resource Hash

ee19b3c97e5f034f29f80e02b9c8a2550506964c76171fdff4e13411c194002e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:02 GMT
x-pixel-event-id: 91a386b6-b749-40e1-ac86-8fabf26f4b2a
referrer-policy: origin-when-cross-origin, strict-origin-when-cross-origin
x-permitted-cross-domain-policies: master-only
x-frame-options: DENY
content-type: application/json
access-control-allow-origin: null
x-xss-protection: 1; mode=block
vary: Origin
access-control-allow-credentials: true
strict-transport-security: max-age=31536000; includeSubDomains
trace-id: 3ad18a4060e5a22a
request-time: 1
content-length: 40
x-content-type-options: nosniff

Redirect headers

date: Wed, 13 Apr 2022 12:38:02 GMT
referrer-policy: origin-when-cross-origin, strict-origin-when-cross-origin
x-permitted-cross-domain-policies: master-only
location: https://rp4.liadm.com/j?dtstmp=1649853481669&aid=a-057o&se=e30&duid=fa99a107bf9d--01g0hewgjtv5bf9534783rzdh7&tna=v2.3.0&pu=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&wpn=lc-bundle&gdpr=1&c=PHRpdGxlPkhlcmXigJlzIFdoYXQgSGFwcGVucyBXaGVuIFlvdSBGb2N1cyBvbiBFbXBsb3llZXMgdG8gQmV0dGVyIFNlcnZlIFlvdXIgQ3VzdG9tZXJzIC0gU1BPTlNPUiBDT05URU5UIEZST00gU0FMRVNGT1JDRTwvdGl0bGU-PG1ldGEgbmFtZT0iZGVzY3JpcHRpb24iIGNvbnRlbnQ9IlNwb25zb3IgY29udGVudCBmcm9tIFNhbGVzZm9yY2UuIj48dGl0bGU-TmF2aWdhdGlvbiBNZW51PC90aXRsZT48dGl0bGU-QWNjb3VudCBNZW51PC90aXRsZT48dGl0bGU-U2VhcmNoIE1lbnU8L3RpdGxlPjx0aXRsZT5DbG9zZSBtZW51PC90aXRsZT48dGl0bGU-U2VhcmNoPC90aXRsZT48aDEgY2xhc3M9InNwb25zb3JlZC1hcnRpY2xlLWhlZCI-SGVyZeKAmXMgV2hhdCBIYXBwZW5zIFdoZW4gWW91IEZvY3VzIG9uIEVtcGxveWVlcyB0byBCZXR0ZXIgU2VydmUgWW91ciBDdXN0b21lcnM8L2gxPjxoMT5IYXJ2YXJkIEJ1c2luZXNzIFJldmlldyBhc2tzIGZvciB5b3VyIGNvbnNlbnQgdG8gdXNlIHlvdXIgYnJvd3NlciBkYXRhIHRvOjwvaDE-PGgxPk1hbmFnZSB5b3VyIGRhdGE8L2gxPjxoMT5Db25maXJtIG91ciB2ZW5kb3JzPC9oMT48aDE-PC9oMT4&i6=MjAwMTphYzg6MjA6MzAyOjoyMDJl&n3pc=true
x-frame-options: DENY
access-control-allow-origin: https://hbr.org
x-xss-protection: 1; mode=block
vary: Origin
access-control-allow-credentials: true
strict-transport-security: max-age=31536000; includeSubDomains
trace-id: d22d68aee67e525a
request-time: 0
content-length: 0
x-content-type-options: nosniff

GET
H2 200 CoreModule.js Show response
siteintercept.qualtrics.com/dxjsmodule/ 102 KB
32 KB 30ms
24ms Script
application/javascript 104.17.208.240
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://siteintercept.qualtrics.com/dxjsmodule/CoreModule.js?Q_CLIENTVERSION=1.68.0&Q_CLIENTTYPE=webAdobeLaunch&Q_BRANDID=hbp

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.17.208.240 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

3c7fb77e6ea37d81ea5e10338d989b245d477b010226c190ee1f3f86daad3693

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
age: 129291
cf-polished: origSize=104823
cf-ray: 6fb441a4985a9963-FRA
edge-control: max-age=604800
vary: Accept-Encoding
referrer-policy: strict-origin-when-cross-origin
last-modified: Tue, 15 Mar 2022 00:31:06 GMT
server: cloudflare
etag: W/"19977-17f8afc5110"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=604800, s-maxage=604800
timing-allow-origin: *
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept
cf-bgj: minify

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/1062985444/ 3 KB
2 KB 56ms
29ms Script
text/javascript 2a00:1450:4001:803::2002
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1062985444/?random=1649853481705&cv=9&fst=1649853481705&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa460&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&tiba=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

7347877a2b0a8be8fb5f9a689d2ed45312ba901f627e6a52a25ce31ae2eb051e

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
content-type: text/javascript; charset=UTF-8
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 1167
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 conversion_async.js Show response
www.googleadservices.com/pagead/ 39 KB
15 KB 57ms
31ms Script
text/javascript 142.250.186.98
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.googleadservices.com/pagead/conversion_async.js

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

142.250.186.98 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s06-in-f2.1e100.net

Software

cafe /

Resource Hash

7ce02e0f563c14e7fd2d3249c13317e74fef66108f27096bf04a04552aa0c99c

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 14886
x-xss-protection: 0
server: cafe
etag: 11980861724045072707
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=3600
timing-allow-origin: *
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H2 200 ping.min.js Show response
cdn.pdst.fm/ 26 KB
6 KB 36ms
8ms Script
application/javascript 35.244.142.80
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.pdst.fm/ping.min.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 35.244.142.80 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS: 80.142.244.35.bc.googleusercontent.com
Software: UploadServer /
Resource Hash: cb8d40d1eb7e2dc885affcf0012d9e1a73c270d843e8b890d36538e52d0a0342

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:15:16 GMT
content-encoding: gzip
age: 1365
x-guploader-uploadid: ADPycduvqBXaK26rnNtqVc0Gh9dv8C74g3or-D7-BlyYo-jg8JT7xNZBgZe7x_HF5Iw8lAeaqOElXCe_bO9wuNFHxdAN7UlOBrYr
x-goog-storage-class: MULTI_REGIONAL
x-goog-metageneration: 3
x-goog-stored-content-encoding: gzip
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 5774
last-modified: Fri, 28 May 2021 20:34:03 GMT
server: UploadServer
etag: "d001d1c9f5a942fa5524eeacb047e819"
vary: Accept-Encoding
x-goog-hash: crc32c=oKoi/w==, md5=0AHRyfWpQvpVJO6ssEfoGQ==
x-goog-generation: 1622234043862937
access-control-allow-origin: *
access-control-expose-headers: Content-Type
cache-control: public, max-age=3600
x-goog-stored-content-length: 5774
accept-ranges: bytes
content-type: application/javascript;
expires: Wed, 13 Apr 2022 13:15:16 GMT

GET
H2 200 4.67914213f1ab459d659c.chunk.js Show response
siteintercept.qualtrics.com/dxjsmodule/ 2 KB
896 B 38ms
38ms Script
application/javascript 104.17.208.240
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://siteintercept.qualtrics.com/dxjsmodule/4.67914213f1ab459d659c.chunk.js?Q_CLIENTVERSION=1.68.0&Q_CLIENTTYPE=web&Q_BRANDID=hbp

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.17.208.240 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

708f079e2346096c00a062c815eedb6b41e7f7a8d43d0ff71de65658ac8481b8

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
age: 129297
cf-polished: origSize=2539
cf-ray: 6fb441a539519963-FRA
edge-control: max-age=604800
vary: Accept-Encoding
referrer-policy: strict-origin-when-cross-origin
last-modified: Tue, 15 Mar 2022 00:31:06 GMT
server: cloudflare
etag: W/"9eb-17f8afc5110"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=604800, s-maxage=604800
timing-allow-origin: *
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept
cf-bgj: minify

GET
H2 200 1.afa15d7940b0ff26add0.chunk.js Show response
siteintercept.qualtrics.com/dxjsmodule/ 28 KB
6 KB 27ms
26ms Script
application/javascript 104.17.208.240
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://siteintercept.qualtrics.com/dxjsmodule/1.afa15d7940b0ff26add0.chunk.js?Q_CLIENTVERSION=1.68.0&Q_CLIENTTYPE=web&Q_BRANDID=hbp

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.17.208.240 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

84a30e2af0243567e153e85abe82a289f091ce063f0fce3833e12bef4aaa80a4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: br
x-content-type-options: nosniff
cf-cache-status: HIT
age: 129297
cf-polished: origSize=29269
cf-ray: 6fb441a5395a9963-FRA
edge-control: max-age=604800
vary: Accept-Encoding
referrer-policy: strict-origin-when-cross-origin
last-modified: Tue, 15 Mar 2022 00:31:06 GMT
server: cloudflare
etag: W/"7255-17f8afc5110"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=604800, s-maxage=604800
timing-allow-origin: *
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept
cf-bgj: minify

GET
H3 200 /
www.google.com/pagead/1p-user-list/1062985444/ 42 B
64 B 50ms
27ms Image
image/gif 2a00:1450:4001:803::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/1062985444/?random=1649853481705&cv=9&fst=1649851200000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa460&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&tiba=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&async=1&fmt=3&is_vtc=1&random=3898736151&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:803::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 /
www.google.de/pagead/1p-user-list/1062985444/ 42 B
64 B 42ms
23ms Image
image/gif 2a00:1450:4001:809::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/1062985444/?random=1649853481705&cv=9&fst=1649851200000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa460&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&tiba=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&async=1&fmt=3&is_vtc=1&random=3898736151&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 204 pdst-events-prod-sink
us-central1-adaptive-growth.cloudfunctions.net/ 0
0 159ms
138ms Fetch
text/html 2001:4860:4802:36::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://us-central1-adaptive-growth.cloudfunctions.net/pdst-events-prod-sink
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2001:4860:4802:36::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Google Frontend / Express
Resource Hash

Request headers

Accept: application/json
Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: application/json

Response headers

date: Wed, 13 Apr 2022 12:38:02 GMT
etag: W/"2-nOO9QiTIwXgNtWtBJezz8kv3SLc"
server: Google Frontend
access-control-allow-headers: Content-Type, Accept
x-powered-by: Express
access-control-allow-methods: GET, POST
content-type: text/html
access-control-allow-origin: *
x-cloud-trace-context: d489a477f19fb3628193c0de69dc3fb7
function-execution-id: 1o20n6xkb0rr
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0

GET
H3 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/366722478/ 3 KB
1 KB 47ms
24ms Script
text/javascript 2a00:1450:4001:803::2002
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/366722478/?random=1649853481808&cv=9&fst=1649853481808&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa460&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&tiba=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:803::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

43089dfb788e2359c2e17ba9feb18e3a1d5c0cb94ae170794ebdfdb89cce849f

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
content-type: text/javascript; charset=UTF-8
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 1167
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

OPTIONS
H2 200 pdst-events-prod-sink
us-central1-adaptive-growth.cloudfunctions.net/ Frame 0
0 172ms
121ms Preflight
text/html 2001:4860:4802:36::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://us-central1-adaptive-growth.cloudfunctions.net/pdst-events-prod-sink
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:36::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Google Frontend / Express
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: content-type
Access-Control-Request-Method: POST
Origin: https://hbr.org
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-headers: Content-Type, Accept
access-control-allow-methods: GET, POST
access-control-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
cache-control: private
content-encoding: gzip
content-length: 22
content-type: text/html; charset=utf-8
date: Wed, 13 Apr 2022 12:38:01 GMT
etag: W/"2-ROqGvmcGDXooyAXFZHZ+i4au1yQ"
function-execution-id: 97ovub4bdh4d
server: Google Frontend
x-cloud-trace-context: 9b1e1ab84a87921f693a43ded51ea14c
x-powered-by: Express

GET
H2 200 identify.js Show response
analytics.tiktok.com/i18n/pixel/ 114 KB
31 KB 139ms
138ms Script
application/javascript 95.101.22.168
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://analytics.tiktok.com/i18n/pixel/identify.js
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 95.101.22.168 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a95-101-22-168.deploy.static.akamaitechnologies.com
Software: nginx /
Resource Hash: b2864c65b32cd25bf64a7eb4fddf486dff821f1924172a0083db962615bd6ce0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-akamai-request-id: b3a3a8d.e60da17
date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
x-cache-remote: TCP_MISS from a23-220-104-71.deploy.akamaitechnologies.com (AkamaiGHost/10.7.4-40388856) (-)
x-tt-trace-tag: id=16;cdn-cache=miss;type=dyn
x-cache: TCP_MISS from a95-101-22-164.deploy.akamaitechnologies.com (AkamaiGHost/10.7.4-40388856) (-)
x-parent-response-time: 119,95.101.22.164
server-timing: cdn-cache; desc=MISS, edge; dur=111, origin; dur=10, inner; dur=1
content-length: 31006
pragma: no-cache
server: nginx
x-tt-logid: 202204131238010101130062211AA11081
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
cache-control: max-age=0, no-cache, no-store
x-origin-response-time: 10,23.220.104.71
x-tt-trace-host: 0163668e20f653a14bb309b41281f67df9ee8475d774ed43701f62a525280d872f1d0192f4e1eb1469afa7dd790a61281c21af28fd0d419f937829364dff39420c95b04e6e44a464b4ddf9de35418c967e45dfc2985a1e53cd3239b524b0123638c82da15b2c2cf884f47968c32934b847
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H2 200 config.js Show response
analytics.tiktok.com/i18n/pixel/ 61 KB
20 KB 121ms
121ms Script
application/javascript 95.101.22.168
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://analytics.tiktok.com/i18n/pixel/config.js?sdkid=C2DV602QV140ORDILH20&hostname=hbr.org
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 95.101.22.168 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a95-101-22-168.deploy.static.akamaitechnologies.com
Software: nginx /
Resource Hash: 627520bd0b7d165fed420b69e0441f2b6a1c5d128560b9479306d5fa8987d2d2

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-akamai-request-id: 12a88dae.e60dac3
date: Wed, 13 Apr 2022 12:38:01 GMT
content-encoding: gzip
x-cache-remote: TCP_MISS from a23-220-104-74.deploy.akamaitechnologies.com (AkamaiGHost/10.7.4-40388856) (-)
x-tt-trace-tag: id=16;cdn-cache=miss;type=dyn
x-cache: TCP_MISS from a95-101-22-164.deploy.akamaitechnologies.com (AkamaiGHost/10.7.4-40388856) (-)
x-parent-response-time: 101,95.101.22.164
server-timing: cdn-cache; desc=MISS, edge; dur=98, origin; dur=6, inner; dur=4
content-length: 19809
pragma: no-cache
server: nginx
x-tt-logid: 2022041312380101011300624309192508
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
cache-control: max-age=0, no-cache, no-store
x-origin-response-time: 6,23.220.104.74
x-tt-trace-host: 0163668e20f653a14bb309b41281f67df9ee8475d774ed43701f62a525280d872fa6408d583f39cedbc0c914519a7ae567bb77d69785bb7069826bef7b170c63f36d8a8d2016ef0eb8a4870608d37224d9d610e8d14764fd206e21faeb5597bed1697b430c07e5b021362ff751ff9e7adc
expires: Wed, 13 Apr 2022 12:38:01 GMT

GET
H3 200 /
www.google.com/pagead/1p-user-list/366722478/ 42 B
64 B 22ms
21ms Image
image/gif 2a00:1450:4001:803::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/366722478/?random=1649853481808&cv=9&fst=1649851200000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa460&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&tiba=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&async=1&fmt=3&is_vtc=1&random=91976754&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:803::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 /
www.google.de/pagead/1p-user-list/366722478/ 42 B
64 B 20ms
19ms Image
image/gif 2a00:1450:4001:809::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/366722478/?random=1649853481808&cv=9&fst=1649851200000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa460&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&tiba=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&async=1&fmt=3&is_vtc=1&random=91976754&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:01 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK sa.css
tags.srv.stackadapt.com/ 65 B
292 B 94ms
94ms Stylesheet
text/css 3.226.212.93
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://tags.srv.stackadapt.com/sa.css
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.226.212.93 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-3-226-212-93.compute-1.amazonaws.com
Software: /
Resource Hash: 18900dcd2e020bae1c327dffbcb623c2175d74d83e8da2e372abf2ccb6c7e244

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Access-Control-Allow-Origin: *
Date: Wed, 13 Apr 2022 12:38:01 GMT
Cache-Control: only-if-cached, no-transform, private, max-age=7776000
Connection: keep-alive
Content-Length: 65
Content-Type: text/css

GET
H/1.1 200
OK sa.jpeg Show response
tags.srv.stackadapt.com/ 0
881 B 384ms
95ms Fetch
image/jpeg 3.226.212.93
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://tags.srv.stackadapt.com/sa.jpeg
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.226.212.93 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-3-226-212-93.compute-1.amazonaws.com
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Access-Control-Allow-Origin: *
Date: Wed, 13 Apr 2022 12:38:02 GMT
Cache-Control: only-if-cached, no-transform, private, max-age=7776000
Connection: keep-alive
Content-Length: 651
Content-Type: image/jpeg

GET
H3 200 /
www.facebook.com/tr/ 44 B
88 B 7ms
7ms Image
image/gif 2a03:2880:f11c:8183:face:b00c:0:25de
FACEBOOK

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.facebook.com/tr/?id=173481989821205&ev=Microdata&dl=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&rl=&if=false&ts=1649853481943&cd[DataLayer]=%5B%5D&cd[Meta]=%7B%22title%22%3A%22Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE%22%2C%22meta%3Adescription%22%3A%22Sponsor%20content%20from%20Salesforce.%22%7D&cd[OpenGraph]=%7B%22og%3Atype%22%3A%22article%22%2C%22article%3Apublisher%22%3A%22https%3A%2F%2Fwww.facebook.com%2FHBR%22%2C%22article%3Amodified_time%22%3A%222021-08-16T22%3A52%3A32Z%22%2C%22og%3Aimage%22%3A%22https%3A%2F%2Fhbr.org%2Fresources%2Fimages%2Farticle_assets%2F2021%2F07%2FSC3.jpg%22%2C%22article%3Apublished_time%22%3A%222021-08-02T22%3A17%3A33Z%22%2C%22og%3Aurl%22%3A%22https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers%22%2C%22og%3Adescription%22%3A%22Sponsor%20content%20from%20Salesforce.%22%2C%22og%3Asite_name%22%3A%22Harvard%20Business%20Review%22%2C%22og%3Atitle%22%3A%22Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE%22%7D&cd[Schema.org]=%5B%5D&cd[JSON-LD]=%5B%7B%22%40context%22%3A%22https%3A%2F%2Fschema.org%22%2C%22%40type%22%3A%22WebSite%22%2C%22url%22%3A%22https%3A%2F%2Fhbr.org%2F%22%2C%22potentialAction%22%3A%7B%22%40type%22%3A%22SearchAction%22%2C%22target%22%3A%22https%3A%2F%2Fhbr.org%2Fsearch%3Fterm%3D%7Bsearch_term_string%7D%22%2C%22query-input%22%3A%22required%20name%3Dsearch_term_string%22%7D%7D%5D&sw=1600&sh=1200&v=2.9.57&r=stable&a=adobe_launch&ec=1&o=30&fbp=fb.1.1649853481438.32502535&it=1649853480688&coo=false&es=automatic&tm=3&rqm=GET

Protocol

Security

QUIC, , AES_128_GCM

Server

2a03:2880:f11c:8183:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

proxygen-bolt /

Resource Hash

10d8d42d73a02ddb877101e72fbfa15a0ec820224d97cedee4cf92d571be5caa

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date: Wed, 13 Apr 2022 12:38:01 GMT
last-modified: Fri, 21 Dec 2012 00:00:01 GMT
server: proxygen-bolt
strict-transport-security: max-age=31536000; includeSubDomains
content-type: image/gif
cache-control: no-cache, must-revalidate, max-age=0
cross-origin-resource-policy: cross-origin
content-length: 44
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
priority: u=3,i
expires: Wed, 13 Apr 2022 12:38:01 GMT

POST
H2 200 pixel
analytics.tiktok.com/api/v2/ 0
711 B 140ms
140ms Ping
application/octet-stream 95.101.22.168
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://analytics.tiktok.com/api/v2/pixel
Requested by: Host: analytics.tiktok.com
URL: https://analytics.tiktok.com/i18n/pixel/events.js?sdkid=C2DV602QV140ORDILH20&lib=ttq
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 95.101.22.168 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a95-101-22-168.deploy.static.akamaitechnologies.com
Software: nginx /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://hbr.org/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

x-akamai-request-id: ca1e761.e60dd20
date: Wed, 13 Apr 2022 12:38:02 GMT
x-cache-remote: TCP_MISS from a23-220-104-85.deploy.akamaitechnologies.com (AkamaiGHost/10.7.4-40388856) (-)
x-tt-trace-tag: id=16;cdn-cache=miss;type=dyn
x-cache: TCP_MISS from a95-101-22-164.deploy.akamaitechnologies.com (AkamaiGHost/10.7.4-40388856) (-)
x-parent-response-time: 116,95.101.22.164
server-timing: cdn-cache; desc=MISS, edge; dur=93, origin; dur=24, inner; dur=12
content-length: 0
pragma: no-cache
server: nginx
x-tt-logid: 2022041312380201011313516512392D84
content-type: application/octet-stream
access-control-allow-origin: *
cache-control: max-age=0, no-cache, no-store
x-origin-response-time: 24,23.220.104.85
x-tt-trace-host: 0163668e20f653a14bb309b41281f67df9ee8475d774ed43701f62a525280d872f4a773ac532ebc86c2563b2c44b55e34090336b9d0cbdd581308e11465c17c2373bbcee5baf32a01cc7ee0135634ca358927cbf32e0ff2cf88c937f83709fa68d883643bfe1f0626fc5726b698276564e
expires: Wed, 13 Apr 2022 12:38:02 GMT

GET
H/1.1 200
OK saq_pxl Show response
tags.srv.stackadapt.com/ 116 B
412 B 98ms
97ms XHR
text/plain 3.226.212.93
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://tags.srv.stackadapt.com/saq_pxl?uid=D_TorA2PnPxFCN1bWvN5RQ&is_js=true&landing_url=https%3A%2F%2Fhbr.org%2Fsponsored%2F2021%2F08%2Fheres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers&t=Here%E2%80%99s%20What%20Happens%20When%20You%20Focus%20on%20Employees%20to%20Better%20Serve%20Your%20Customers%20-%20SPONSOR%20CONTENT%20FROM%20SALESFORCE&host=https://hbr.org&sa_conv_data_css_value=%20%220-1791d5c7-fcc5-4f46-6bd1-c1f1516326ca%22&sa_conv_data_image_value=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
Requested by: Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.226.212.93 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-3-226-212-93.compute-1.amazonaws.com
Software: /
Resource Hash: 4fa1688a662d1f372e79733c0268f72262a6d53585e231783fcb47bc4ad3d1cf

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:02 GMT
Access-Control-Allow-Methods: GET
Content-Type: text/plain; charset=utf-8
Access-Control-Allow-Origin: https://hbr.org
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 116

GET
H/1.1 200
OK a-057o Show response
i.liadm.com/s/c/ Frame 0A77 1 KB
1 KB 489ms
108ms Document
text/html 35.172.159.73
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://i.liadm.com/s/c/a-057o?s=&cim=&ps=true&ls=true&duid=fa99a107bf9d--01g0hewgjtv5bf9534783rzdh7&ppid=0&euns=0&ci=0&version=sc-v0.2.0&nosync=false&monitorExternalSyncs=false&

Requested by

Host: hbr.org
URL: https://hbr.org/sponsored/2021/08/heres-what-happens-when-you-focus-on-employees-to-better-serve-your-customers

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

35.172.159.73 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

Software

Resource Hash

a2425ca5606d85976ef7aeb3ab2867d3877b86dd77f44a88252b6d512289345e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Referer: https://hbr.org/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Cache-Control: private, no-cache, max-age=0
Connection: keep-alive
Content-Encoding: gzip
Content-Length: 641
Content-Type: text/html; charset=UTF-8
Date: Wed, 13 Apr 2022 12:38:02 GMT
ETag: 1.61803398874
Strict-Transport-Security: max-age=31536000; includeSubDomains
Vary: Accept-Encoding

GET
H/1.1 200
OK baker
sli.hbr.org/ 19 B
360 B 140ms
24ms Image
image/gif 104.104.52.149
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://sli.hbr.org/baker?dtstmp=1649853482512
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 104.104.52.149 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS: a104-104-52-149.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 2d199b9d8dc7886837cbfd12c9e8ddae7e28f5c375d564b31bf732a320921435

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://hbr.org/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 13 Apr 2022 12:38:02 GMT
Cache-Control: max-age=0, no-cache, no-store
Expires: Wed, 13 Apr 2022 12:38:02 GMT
Connection: keep-alive
Content-Length: 19
Content-Type: image/gif

GET
H/1.1

200
OK

8012076b66cc49698a5537511933593b
i.liadm.com/s/e/a-057o/0/ Frame 0A77
Redirect Chain

https://sync.mathtag.com/sync/img?mt_exid=36&redir=https%3A%2F%2Fi.liadm.com%2Fs%2Fe%2Fa-057o%2F0%2F8012076b66cc49698a5537511933593b%3Fmpid%3D7156%26muid%3D%5BMM_UUID%5D&c27562d4-2202-4765-be4d-0ff...
https://i.liadm.com/s/e/a-057o/0/8012076b66cc49698a5537511933593b?mpid=7156&muid=96376256-c42b-4d00-9f51-2093c4e3ef7e

43 B
257 B

97ms
96ms

Image
image/gif

35.172.159.73
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://i.liadm.com/s/e/a-057o/0/8012076b66cc49698a5537511933593b?mpid=7156&muid=96376256-c42b-4d00-9f51-2093c4e3ef7e

Requested by

Host: i.liadm.com
URL: https://i.liadm.com/s/c/a-057o?s=&cim=&ps=true&ls=true&duid=fa99a107bf9d--01g0hewgjtv5bf9534783rzdh7&ppid=0&euns=0&ci=0&version=sc-v0.2.0&nosync=false&monitorExternalSyncs=false&

Protocol

HTTP/1.1

Server

35.172.159.73 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

Software

Resource Hash

caa849b179befa2645a8e2c474d2e82a76777a3305315ece911013e8ee9a916c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://i.liadm.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:03 GMT
Cache-Control: no-store
Connection: keep-alive
Content-Length: 43
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Type: image/gif

Redirect headers

Date: Wed, 13 Apr 2022 12:38:03 GMT
Server: MT3 4335 2c68c00 master hkg-pixel-x21 config:1.0.0
Access-Control-Allow-Origin: *
P3P: CP="NOI DSP COR NID CURa ADMa DEVa PSAa PSDa OUR BUS COM INT OTC PUR STA"
location: https://i.liadm.com/s/e/a-057o/0/8012076b66cc49698a5537511933593b?mpid=7156&muid=96376256-c42b-4d00-9f51-2093c4e3ef7e
Cache-Control: no-cache
Connection: keep-alive
Content-Type: image/gif
Keep-Alive: timeout=360
Content-Length: 0
Expires: Wed, 13 Apr 2022 12:38:02 GMT

GET
H/1.1

200
OK

35759
i6.liadm.com/s/ Frame 0A77
Redirect Chain

https://match.adsrvr.org/track/cmf/generic?ttd_pid=liveintent&ttd_tpi=1
https://match.adsrvr.org/track/cmb/generic?ttd_pid=liveintent&ttd_tpi=1
https://i.liadm.com/s/35759?bidder_id=44489&bidder_uuid=b155a611-df58-4c7f-9e8d-8a9d62789783
https://i6.liadm.com/s/35759?bidder_id=44489&bidder_uuid=b155a611-df58-4c7f-9e8d-8a9d62789783

43 B
419 B

297ms
106ms

Image
image/gif

2600:1f18:444a:4680:5b76:7408:bdd4:1592
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://i6.liadm.com/s/35759?bidder_id=44489&bidder_uuid=b155a611-df58-4c7f-9e8d-8a9d62789783

Requested by

Protocol

HTTP/1.1

Server

2600:1f18:444a:4680:5b76:7408:bdd4:1592 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

Software

Resource Hash

caa849b179befa2645a8e2c474d2e82a76777a3305315ece911013e8ee9a916c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://i.liadm.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:03 GMT
Cache-Control: no-store
Connection: keep-alive
Content-Length: 43
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Type: image/gif

Redirect headers

Location: https://i6.liadm.com/s/35759?bidder_id=44489&bidder_uuid=b155a611-df58-4c7f-9e8d-8a9d62789783
Date: Wed, 13 Apr 2022 12:38:03 GMT
Connection: keep-alive
Content-Length: 0
Strict-Transport-Security: max-age=31536000; includeSubDomains

GET
H/1.1

200
OK

8012076b66cc49698a5537511933593b
i.liadm.com/s/e/a-057o/0/ Frame 0A77
Redirect Chain

https://dpm.demdex.net/ibs:dpid=127444&dpuuid=c27562d4-2202-4765-be4d-0ff73747ec57&redir=https%3A%2F%2Fi.liadm.com%2Fs%2Fe%2Fa-057o%2F0%2F8012076b66cc49698a5537511933593b%3Fmpid%3D82775%26muid%3D%2...
https://i.liadm.com/s/e/a-057o/0/8012076b66cc49698a5537511933593b?mpid=82775&muid=85885788576803237453957085963896855638

43 B
257 B

99ms
99ms

Image
image/gif

35.172.159.73
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://i.liadm.com/s/e/a-057o/0/8012076b66cc49698a5537511933593b?mpid=82775&muid=85885788576803237453957085963896855638

Requested by

Protocol

HTTP/1.1

Server

35.172.159.73 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

a104-92-72-137.deploy.static.akamaitechnologies.com

Software

Resource Hash

caa849b179befa2645a8e2c474d2e82a76777a3305315ece911013e8ee9a916c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://i.liadm.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:02 GMT
Cache-Control: no-store
Connection: keep-alive
Content-Length: 43
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Type: image/gif

Redirect headers

DCS: dcs-prod-irl1-1-v030-004bed570.edge-irl1.demdex.com UNKNOWN
Pragma: no-cache
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-TID: ZbT0IWUvT9o=
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Location: https://i.liadm.com/s/e/a-057o/0/8012076b66cc49698a5537511933593b?mpid=82775&muid=85885788576803237453957085963896855638
Cache-Control: no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Connection: keep-alive
Content-Length: 0
Expires: Thu, 01 Jan 1970 00:00:00 UTC

GET
H2

200

live_intent_sync
x.dlx.addthis.com/e/ Frame 0A77
Redirect Chain

https://x.dlx.addthis.com/e/live_intent_sync?na_exid=c27562d4-2202-4765-be4d-0ff73747ec57
https://x.dlx.addthis.com/e/live_intent_sync?na_exid=c27562d4-2202-4765-be4d-0ff73747ec57&rd=Y

43 B
603 B

161ms
160ms

Image
image/gif

104.92.72.137
AKAMAI-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://x.dlx.addthis.com/e/live_intent_sync?na_exid=c27562d4-2202-4765-be4d-0ff73747ec57&rd=Y

Requested by

Protocol

Server

104.92.72.137 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

Software

Resource Hash

548f2d6f4d0d820c6c5ffbeffcbd7f0e73193e2932eefe542accc84762deec87

Security Headers

Name	Value
Strict-Transport-Security	max-age=2628000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://i.liadm.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma: no-cache
date: Wed, 13 Apr 2022 12:38:03 GMT
cache-control: max-age=0, no-cache, no-store
expires: Wed, 13 Apr 2022 12:38:03 GMT
content-length: 43
strict-transport-security: max-age=2628000
content-type: image/gif

Redirect headers

location: https://x.dlx.addthis.com/e/live_intent_sync?na_exid=c27562d4-2202-4765-be4d-0ff73747ec57&rd=Y
pragma: no-cache
date: Wed, 13 Apr 2022 12:38:03 GMT
cache-control: max-age=0, no-cache, no-store
content-length: 0
strict-transport-security: max-age=2628000
expires: Wed, 13 Apr 2022 12:38:03 GMT

GET
H/1.1

200
OK

52176
i6.liadm.com/s/ Frame 0A77
Redirect Chain

https://x.bidswitch.net/syncd?dsp_id=256&user_group=2&user_id=c27562d4-2202-4765-be4d-0ff73747ec57&redir=%2F%2Fi.liadm.com%2Fs%2F52176%3Fbidder_id%3D5298%26bidder_uuid%3D%24%7BBSW_UID%7D
https://x.bidswitch.net/ul_cb/syncd?dsp_id=256&user_group=2&user_id=c27562d4-2202-4765-be4d-0ff73747ec57&redir=%2F%2Fi.liadm.com%2Fs%2F52176%3Fbidder_id%3D5298%26bidder_uuid%3D%24%7BBSW_UID%7D
https://i.liadm.com/s/52176?bidder_id=5298&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac
https://i6.liadm.com/s/52176?bidder_id=5298&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac

43 B
419 B

396ms
112ms

Image
image/gif

2600:1f18:444a:4680:5b76:7408:bdd4:1592
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://i6.liadm.com/s/52176?bidder_id=5298&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac

Requested by

Protocol

HTTP/1.1

Server

2600:1f18:444a:4680:5b76:7408:bdd4:1592 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

Software

Resource Hash

caa849b179befa2645a8e2c474d2e82a76777a3305315ece911013e8ee9a916c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://i.liadm.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date: Wed, 13 Apr 2022 12:38:03 GMT
Cache-Control: no-store
Connection: keep-alive
Content-Length: 43
Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Type: image/gif

Redirect headers

Location: https://i6.liadm.com/s/52176?bidder_id=5298&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac
Date: Wed, 13 Apr 2022 12:38:02 GMT
Connection: keep-alive
Content-Length: 0
Strict-Transport-Security: max-age=31536000; includeSubDomains

GET
H/1.1

200
OK

52164
i.liadm.com/s/ Frame 0A77
Redirect Chain

https://x.bidswitch.net/sync?ssp=liveintent&user_id=c27562d4-2202-4765-be4d-0ff73747ec57
https://x.bidswitch.net/ul_cb/sync?ssp=liveintent&user_id=c27562d4-2202-4765-be4d-0ff73747ec57
https://green.erne.co/bidswitch/cm?bidswitch_ssp_id=liveintent&gdpr=&gdpr_consent=
https://pixel-eu.onaudience.com/?partner=273&smartmap=1&gdpr=&gdpr_consent=&redirect=x.bidswitch.net%2Fsync%3Fdsp_id%3D270%26expires%3D10%26user_id%3D%25_rid%26ssp%3Dliveintent
https://sync.crwdcntrl.net/map/c=8587/tp=CLOD/tpid=93335f6c611adaaf/gdpr=/gdpr_consent=?https%3A%2F%2Fpixel-eu.onaudience.com%2F%3Fpartner%3D104%26icm%26cver%26mapped%3D%24%7Bprofile_id%7D%26gdpr%3...
https://sync.crwdcntrl.net/map/ct=y/c=8587/tp=CLOD/tpid=93335f6c611adaaf/gdpr=/gdpr_consent=?https%3A%2F%2Fpixel-eu.onaudience.com%2F%3Fpartner%3D104%26icm%26cver%26mapped%3D%24%7Bprofile_id%7D%26g...
https://pixel-eu.onaudience.com/?partner=104&icm&cver&mapped=87922dec3ce2ec9093de320f783df242&gdpr=&redirect=https%3A%2F%2Fx.bidswitch.net%2Fsync%3Fdsp_id%3D270%26expires%3D10%26user_id%3Dtk2EoAPtR...
https://x.bidswitch.net/sync?dsp_id=270&expires=10&user_id=tk2EoAPtRYYYVMUjUbbgQggM&ssp=liveintent
https://i.liadm.com/s/52164?bidder_id=5298&licd=&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac

43 B
419 B

94ms
94ms

Image
image/gif

35.172.159.73
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://i.liadm.com/s/52164?bidder_id=5298&licd=&bidder_uuid=01f3084b-5fc7-4181-a2fd-89aba3870fac

Requested by

Protocol

HTTP/1.1

Server

35.172.159.73 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS