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Submitted URL: http://timhortonsfs.zendesk.com/
Effective URL: https://support.timsfinancial.ca/hc/en-ca
Submission: On November 25 via manual from IN — Scanned from DE
Effective URL: https://support.timsfinancial.ca/hc/en-ca
Submission: On November 25 via manual from IN — Scanned from DE
Form analysis 1 forms found in the DOM
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Skip to main content * Home * Topics * Tim Hortons Guest Services English (CA) Français (Canada) English (CA) Français (Canada) Welcome to Tims® Financial Support Centre Find answers to common questions about Tims Financial GETTING STARTED Learn more about signing up for Tims Financial. TIMS® CREDIT CARD Get help managing your credit card account. TIMS® REWARDS PROGRAM Learn more about the Tims® Rewards Program GUIDES HAVE A QUESTION? WE’VE GOT ANSWERS! TIMS® REWARDS PROGRAM REWARDS - TIMS CREDIT CARD * How many points do I earn when I use my Tims Credit Card? * When I pay for my Tim Hortons order with my Tims Credit Card, will I earn 5 points per $1 and the regular 10 points per $1? * Do I earn Tims Rewards Points on my total before or after tax? * What are the minimum number of points required for redemption? * Can I redeem my Tims Rewards points for purchases outside of Tims Restaurants? * How do I find out how many points are expiring? * See all 12 articles GETTING STARTED SECURITY AND PROTECTION * Is my information secure when I'm using the app? * What happens with the photos afterwards? * How do I change my PIN for my Tims Credit Card * How do I reset my password? * If I forget my password, how do I reset it? * How to report your Tims Credit Card as lost or stolen * See all 10 articles SIGNING UP * How do I sign in to my Tims Financial profile? * What is the criteria to apply for a Tims Credit Card? * How do I apply for the Tims Credit Card? * Will I need to submit any identification with my application? * Tips for taking a picture of your photo ID * Why do I need to take a selfie? * See all 18 articles TIMS® CREDIT CARD TIMS CREDIT CARD (STANDARD VERSION) * What other benefits do I get with my Tims Credit Card? * Why was my Tims Credit Card transaction declined? * How do I close my Tims Credit Card? * How can I use my Tims Credit Card before the physical card arrives? * How long will it take to get my physical Tims Credit Card in the mail? * Where can I find my statements for my Tims Credit Card? * See all 23 articles TIMS CREDIT CARD (SECURED VERSION) * How often can I increase the limit on my secured Tims Credit Card? * Is there a minimum/maximum amount I can increase my credit limit by? * Can I decrease the credit limit on my secured Tims Credit Card? * How can I increase my secured Tims Credit Card limit? * What is the difference between the standard Tims Credit Card and the secured version? * How can I apply for the secured version of the Tims Credit Card? * See all 28 articles TIMS CREDIT CARD STATEMENT CREDIT * What is a statement credit? * How do statement credits work? * How do I qualify for statement credit? * What are my points worth in statement credit? * What are the eligible purchases that I can apply a statement credit to? * Can I redeem points for a statement credit on my secured Tims Credit Card? * See all 20 articles PROMOTIONS CRAVE * Get Crave™ for 3 months on us with a Tims Credit Card METROLINX * Monday PRESTO rides are on us when you tap with Tims Credit Card ALL ABOUT TIMS® FINANCIAL TIMS FINANCIAL * What is Tims Financial? * Is Tims Financial a bank? * Who can apply for the Tims Credit Card? CONTACT US STILL HAVE QUESTIONS? Chat with Us Meet TimBot, our new interactive chatbot designed to help you quickly find answers to your Tims Financial questions. Chat with TimBot or one of our Tims Financial Support Specialists now.. Contact Us Send us a message and one of our team members will get back to you with an answer. © TM & © 2023. TIMS FINANCIAL, TIMS and TIM HORTONS are trademarks of Tim Hortons. All Rights Reserved. * Home * Support Topics * Tim Hortons Guest Services * Terms of Service * Privacy Policy * Trademarks Notice * Accessibility * Diagnostics -------------------------------------------------------------------------------- © The Tims® Credit Card is powered by Neo FinancialTM and issued by ATB Financial pursuant to license by Mastercard International Incorporated. Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Ask us anything... Powered by Zendesk