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Form analysis 1 forms found in the DOM

GET https://bookings.ihotelier.com/bookings.jsp

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      <option value="" disabled="" selected="">Select hotel</option>
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      <option value="11373" class="countryclubVillas">Country Club Villas</option>
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Text Content

BOOK YOUR STAY

PROPERTY Select hotel Country Club Tasmania Country Club Villas Check In Nights
NIGHTS 1 2 3 4 5 6 7 8 9 10 Adults ADULTS 1 2 3 4 5 6 7 8 9 10 Rooms ROOMS 1 2 3
4 5 6 7 8 9 10 Book Now

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 * Accommodation
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   * Watergarden Dining
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   * All Activities
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     * Horse Riding
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   * Cradle Mountain Lake St Clair
   * Festivals & Events
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   * Blue Derby Mountain Bike Trails

Country Club Tasmania > Terms of Service


TERMS OF SERVICE

Please be aware there are current COVID restrictions in place in Tasmania,
visit https://www.coronavirus.tas.gov.au/ to understand what you need to do when
visiting our property.

 

Accommodation & Tours
These terms and conditions apply to all accommodation and tours made available
by the Federal Group. By making booking for accommodation or tour, you warrant
that you have read these terms and conditions and agree to be bound by them
subject to such changes as are notified to you from time to time. If the booking
for accommodation and /or a tour is made through a third party, the terms and
conditions of that third party also apply.

General Terms
Where indicated, minimum stay conditions apply to accommodation options. The
Federal Group will endeavour to provide the accommodation and tour but reserves
the right to refuse requests for bookings or actual bookings due to insufficient
or excessive numbers of requests. All accommodation is subject to availability.
All tours are subject to availability, minimum participation requirements and
prevailing weather conditions at the time of operation. A tour may be cancelled
up to the time of departure if it is the opinion of the tour operator that
weather or any other conditions are such that it would be unsafe to conduct the
tour. A full refund will be applicable in this event. Accommodation guests
booking tours will have ticket prices charged to their room with full payment
through the guaranteed credit card on departure.

 

Booking Policy
All accommodation and tour bookings must be guaranteed at the time of
reservation by provision of credit card details. Please Note: a non-refundable
1.6% service fee applies to AMEX credit card transactions. By providing credit
card details you warrant that you have the authority to use the credit card and
you authorise the Federal Group to charge the cost of your booking to the credit
card. Please see rate details and booking policies for individual rate offers at
the time of booking for cancellation and payment terms.

A $200.00 bond will be taken upon arrival, this can be collected via credit card
or cash and will be refunded to you upon check out, please be aware if paying
via credit card the refund may take up to 14 days to be reimbursed to your
credit card.

Exceptions:

 * Some special packages/promotions/offers are non-changeable, non-refundable
   and non-cancellable with full prepayment required at time of booking, and may
   have minimum stay conditions.  You will be advised of any special terms and
   conditions at the time of booking.
 * New Year Period: Full payment must be received at time of reservation for
   bookings staying between 30th December and 1st January (inclusive).  No
   cancellations, amendments or refunds are available through this NYE period.
 * In the event that the Federal Group or a third party operator cancels a tour
   you have booked then all monies paid for your booking will be refunded in
   full within 14 days of the date of cancellation. The liability of the Federal
   Group arising from any cancellations of accommodation or tour bookings by the
   Federal Group or a third party tour operator is limited to the amount paid
   for the cancelled booking.

 

Country Club Tasmania has a strict NO PARTY POLICY and you agree there is to be
no excessive noise or disturbance of other guests. Should Management have to
request your noise levels to be reduced, Management reserves the right to
terminate your accommodation at any time without any refund of your
accommodation or bond.

 

Cancellation Policies

Cancellation fees for accommodation at Country Club Tasmania, and Country Club
Villas:

 * 48 hours or more prior to arrival: Nil
 * Less than 48 hours prior to arrival: a charge of one night’s tariff per room
   will be made.

Cancellation fees for tours and activities are as follows:

 * 24 hours or more prior to scheduled tour start time: Nil
 * Less than 24 hours prior to scheduled tour start time: full ticket price of
   tour/activity booked.

If a deposit has not been paid then cancellation fees will be charged to the
credit card held as a guarantee. If a
deposit has been paid:

 * and the amount of the deposit is more than the cancellation fee then the
   cancellation fee will be deducted from the deposit and the balance of the
   deposit will be refunded.
 * and the amount of the deposit is less than the cancellation fee then the
   deposit will be taken in part payment of the cancellation fee and the balance
   of the cancellation fee will be charged to the credit card held as a
   guarantee. No refund will be given for any unused services or non-arrival.

Cancellations must be made by notifying the Country Club Customer Contact Centre
on 1800 635 344 between the hours of 8am and 7pm 7 days a week or by sending
email to reservations@countryclubtasmania.com.au

Once your cancellation request has been received by the Country Club Tasmania
Customer Contact Centre you will be sent an email to confirm the cancellation
has been processed. If cancelling by phone a cancellation number must also be
obtained.

Accommodation – Extra Guest and Child Policy

Rates are per room per night based on two person occupancy. Extra guests (12 yrs
& over) are charged $40.00 per person per night for “room only” rates in
existing bedding. Children 11 years and under will be charged an additional $20
per night (maximum of 2 children per room) if utilising existing bedding and if
accompanied by a paying adult. Additional $40 for additional rollaway bed (not
available in all room types). If occupancy of reservation exceeds bedding
configuration of room, a portable rollaway bed will be supplied for you.

One cot per room is available at $10 per stay. No extra person charge for
children 2 & under.

Accommodation Enhancements

Enhancements that are preselected and booked are subject to the same reservation
booking policy terms and conditions.

Privacy

Country Club Tasmania is a property of the Federal Group and is recognised as
Tasmania’s leading tourism, entertainment, accommodation and gambling services
provider.

Protecting your privacy and the confidentially of your personal information is
fundamental to the way Federal Group does business. Our Privacy Policy explains
how Federal Group will manage and protect your personal information.  

Many of our operations allow you to interact with us anonymously, such as our
bar, dining, entertainment, retail, tourism, conference and gaming facilities. 

Your personal information is only collected with your consent during the course
of providing you with certain goods or services which you request. Examples of
personal information may include your name, address, contact details, credit
card details, government-issued photo identification reference number, video
footage or information about your opinions and what you like.  

The Federal Group is bound by the Privacy Act and the 13 Australian Privacy
Principles (APPs) set out in that Act. The APPs regulate the way we must handle
personal information. We are committed to protecting your personal information
and believe that our Privacy Policy represents industry best practices.  

Contact us about Privacy 

If you have any questions or would like further information about our Privacy
Policy please email us at privacyofficer@countryclubtasmania.com.au 


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COUNTRY CLUB TASMANIA

Country Club Avenue,
Prospect Vale, TAS, 7250.


COUNTRY CLUB VILLAS

10 Casino Rise,
Prospect Vale, TAS, 7250.

 




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1800 635 344 (Free call)
+61 3 6335 5777 (International)


EMAIL US

reservations@countryclubtasmania.com.au

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