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NETWORK ENGINEER

Qualtrics


NETWORK ENGINEER

Onsite
Krakow, Poland
Krakow, Poland

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Qualtrics
Main Location
Provo, UT, United States
Jobs
50





JOB DETAILS

At Qualtrics, we create software the world’s best brands use to deliver
exceptional frontline experiences, build high-performing teams, and design
products people love. But we are more than a platform—we are the creators and
stewards of the Experience Management category serving over 18K clients
globally. Building a category takes grit, determination, and a disdain for
convention—but most of all it requires close-knit, high-functioning teams with
an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s
empowered to set aggressive goals and move fast to achieve them. Strategic risks
are encouraged and complex problems are solved together, by passing the
microphone and iterating until the best solution comes to light. You won’t have
to look to find growth opportunities—ready or not, they’ll find you. From retail
to government to healthcare, we’re on a mission to bring humanity, connection,
and empathy back to business. Join over 6,000 people across the globe who think
that’s work worth doing.
 
Why We Have This Role
Qualtrics is looking for a Network Engineer as part of our ever-expanding
Network Engineering team. We support a network of global Data Centers utilizing
the Colo-cloud hybrid model while continuously expanding our cloud
infrastructure. This allows us to
use best-of-breed technology to optimize for the best customer experience no
matter the location. As the company continues to grow, the team is dealing with
ambiguous problems that require creative solutions and out-of-the-box thinking.
 
How You’ll Find Success
We are looking for a candidate with a passion for networking engineering,
innovation, and automation first mindset. You will be helping with expanding and
operationally supporting our cloud/on-prem Corporate office network presence
using automation first mindset.
 
How You’ll Grow
Qualtrics is a fast paced, dynamic environment where you will have the
opportunity to build on and expand your experience through working on high
impact projects, utilising cutting edge tools and technologies, troubleshooting
challenging problems and working alongside like minded and driven technical
professionals.
 
Things You’ll Do
 * Responsible for the implementations, and operations of the cloud and on-prem
   network infrastructure and services
 * Facilitates major network projects to support capacity growth, upgrades, new
   products/features, and integration using automation tools
 * Develop customized monitoring and alerting solutions to get proactive alerts
 * Practice and advocate for infrastructure engineering best practices like
   GitOps, Infrastructure As Code (IaaC), etc
 * Triage, analyze, and perform root cause analysis for network-related issues
 * Ensures compliance with change control processes and adherence to standards
 * Create and maintain complex network documentation
 * Participate in 24x7 on-call rotation and after-hours implementation support

What We’re Looking For On Your Resume
 * Bachelor's degree in computer science or a related discipline required
 * 4+ years of hands-on experience with Dynamic IP Routing Protocols (BGP, OSPF)
 * 3+ years of experience with AWS cloud networking and operations (i.e. VPC
   Peering, Security Group, Transit Gateways, Load Balancers (F5, NLB-ALB),
   Internet Gateway, and Direct-Connect Setup)
 * 2+ years of experience with scripting & programming (i.e. Ansible, Python,
   Terraform)
 * Knowledge of various VPN technologies and data center WAN/LAN Operations
 * Maintains in-depth knowledge of standards and best practices in basic
   networking (Ethernet, TCP/IP, HTTP, SMTP, NTP, SNMP, IPSec, NAT, DNS, DHCP,
   Security Routing/Switching, and Network Design)
 * Excellent documentation skills including creating and maintaining network
   diagrams
 * Strong troubleshooting skills and the ability to work well independently and
   across teams
 * A great teammate, a fast learner, with a focus on getting stuff done

Preferred Requirements
 * 1+ years of experience in Linux/Unix administration  
 * Good understanding of content delivery networks (Akamai EdgeWorkers,
   Cloudflare Edge Functions, CloudFront Functions/Lambda, etc.) is a PLUS
 * Working knowledge of PaloAlto Firewall is a PLUS
 * Project management skills and excellent interpersonal skills, and strong
   written and verbal communication skills

What You Should Know About This Team
Here at Qualtrics we have a global networking team primarily based across
Seattle, Provo and now Krakow. The successful candidate will join this newly
created Krakow team where they will have both a local and global impact on
building out the networking function in EMEA, continuous improvement and
expansion of our cloud infrastructure, while utilising the most cutting edge
tools and technologies. This is a great opportunity to be involved in the teams
growth journey for the beginning!
 
Our Team’s Favourite Perks and Benefits
 * Annual Leave: 20 or 26 annual leave days per annum plus an additional day for
   each year of service (to a max of 5).
 * Private Medical Insurance- Luxmed health & dental cover for you and your
   dependants.
 * Commuter Assistance- Up to the value of €150 per month for public transport.
 * Savings Plan- Two company saving plans provided by Nationale Nederlanden:
   * Employee Capital Plan (PPK)
   * Employee Saving Plan (PPO)
 * ESPP- Option to purchase XM shares through our employee stock purchase plan
   at a discounted rate.
 * QED PROGRAM- Qualtrics Engineer Development (QED) program: support
   engineering learning activities up to 10% of engineering work time each
   quarter.
 * Wellness- Up to the value of 800PLN gross per quarter can be reimbursed for a
   variety of wellness activities via our dedicated platform Twic.
   * A choice of Multispot cards available.
   * Our employee assistance program with Unum provides counselling and
     wellbeing support to all  employees
 * Experience bonus- €1,700 gross per annum. Qualtrics experience bonus is a
   program designed to provide experiences to our employees they might not
   otherwise have.
 * OTHER BENEFITS
   * Group Life & Income Protection Insurance
   * Glasses/Contact lenses Reimbursment
   * Free breakfasts, lunches, snacks, and drinks for everyone in the office
   * Tax-deductible expenses (up to 75% depending on role)

Learn more about Qualtrics
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