www.education.com Open in urlscan Pro
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2 forms found in the DOM

GET /resources/

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EDUCATION.COM PRIVACY POLICY

Effective Date: February 7, 2017


OVERVIEW

This is our policy regarding how we collect, use, and disclose the information
we, Education.com, Inc. (“Education.com”, “we”, “us”, or “our”), collect on our
website services at www.education.com (the “Website”); through our mobile
applications Bookbuilder, FunFinder, and Education.com Math and Reading Lessons
(collectively, the “Apps”); through browser and other web extension
applications, such as the Education.com and Education.com Kids Google Web Store
App, and through the services available through our ;Website, Apps, and other
applications (such services, along with the Website, Apps, and applications are,
collectively, the “Services”).

This Privacy Policy applies to all of our users, including children under the
age of 13, but for more specific information about our children’s privacy
practices, please see our Children’s Online Privacy Protection Act (“COPPA”)
Privacy Policy (“COPPA Policy”)
https://www.education.com/privacy/child-privacy/.

By visiting our Website or using any of our Apps or Services, you agree that any
information that we collect from or about you through our Services will be
handled as described in this Privacy Policy. Your use of our Services, and any
dispute over privacy, is subject to this Privacy Policy and our Terms of Use,
including its applicable limitations on damages and the resolution of disputes.
The Education.com, Inc. Terms of Use are incorporated by reference into this
Privacy Policy.

 * Information We Collect
 * Cookies and Other Tracking Mechanisms
 * Use of the Information
 * Choice and Opt-out
 * Disclosure of Information
 * Security
 * Changes in this Privacy Policy
 * Your Independent Relationship With Other Companies
 * Contact Us


INFORMATION WE COLLECT

We may collect information about you directly from you, from third parties, and
automatically through your use of our Services. We may combine information
collected from or about you from these various sources.


INFORMATION WE COLLECT DIRECTLY FROM YOU

We collect information directly from you in several places on our Services, as
set forth generally below.

REGISTRATION

Currently, visitors to our Services are able to access some content without
becoming a member. However, if you would like to download worksheets, engage in
digital learning experiences, customize or personalize certain content, gain
access to certain community features, or rate editorial content, you are
required to register to become a member. In order to register, you must supply
us with a valid email address and password; as well as some additional voluntary
information about you (e.g., your "type": parent, teacher, or student; school
affiliation, grade focus, zip code, etc.).

PREMIUM SERVICES

If you’d like access to one or more of our paid offerings (including
Education.com Pro, Plus, and Workbooks), you'll need to register for that
offering, and you'll be asked to provide additional personal, billing, or other
specified information that we'll need to charge for and activate the service or
product. Customers purchasing one or more of our paid offerings will be asked to
provide basic personal information about their children such as a screen name.

PUBLIC FORUMS: BLOGS AND COMMENTS

As a service to our users, we feature Blogs and Comments where users with
similar interests can share information and support one another, send messages
to one another, provide a review of our products, comment on editorial content.
Information shared in Blogs and through Comments postings is accessible to the
general public and may be viewed, disclosed to, or collected by third parties
that do not adhere to our Terms of Use or this Privacy Policy or that may use
the information to send you unsolicited communications. In addition, we may
retain this information as necessary to resolve disputes, provide customer
support, and troubleshoot problems as permitted by law. You should think
carefully before disclosing any personal information in any public forum.

SURVEYS/POLLS

At certain times, you may be asked to participate in surveys, which are
generally aimed at obtaining general information, such as your reactions to a
particular article or feature set on our site. Because information obtained in
these surveys is connected with individual subscribers and is used internally to
improve our products or better market our services, participation is voluntary.

CONTESTS AND SWEEPSTAKES

We sometimes offer contests or sweepstakes in which certain personal information
is required for registration, for purposes of verifying the entrants’ identities
and notifying the winners. If the contest or sweepstakes is being administered
by a third party, this information will be disclosed to that third party.
However, entrants may select contest names distinct from their User Names, and
the information is not connected with their User Names.

OTHER INFORMATION YOU PROVIDE THROUGH OUR SERVICES

We will also collect any other information that you provide through our
Services, such as your name, email address, job title, phone number, school or
organization name, account type, payment type, and the contents of any message
you submit through our Services.


INFORMATION WE COLLECT FROM THIRD PARTIES

You can create an account with us, by logging in through certain third-party
accounts, such as Facebook, Google, Amazon, and Clever. By logging in through a
third-party account, you grant Education.com permission to access certain
information from that third-party account as explained on the permissions page
when you log in, including: your name, email and public profile ID.


INFORMATION WE COLLECT AUTOMATICALLY

We use various technologies to collect and store information, including cookies,
pixel tags, local storage, such as browser web storage or application data
caches, databases, and server logs. This information may include, but is not
limited to, account information; IP address; domain name; browser type and
operating system; web pages viewed while logged in; links clicked; the length of
time spent on our Services; and the referring URL, or the webpage that led a
user to our Services. In addition, we will collect information about user
activities within our Services, such as which games a user plays, the number of
correct and incorrect answers, and download history.


COOKIES AND OTHER TRACKING MECHANISMS

If you are a user located in the United Kingdom (UK) or in the European Economic
Area (EEA), the only type of cookies we will set on your device are ‘strictly
necessary cookies’ which are essential to provide you with our Website and our
Services. You can block these cookies by changing your browser setting but as
they are essential for the operation of our Website, this may impact the
provision of our Services. For all other rest-of-world users, please see the
sections below regarding the types of cookies we will set on your device.


OUR TRACKING

Tracking data consists of both individual and aggregated tracking information
and is automatically gathered using “cookies.” A cookie is a small data file
containing information, such as a user’s member name, that is written to the
user’s hard drive by a web server and used to track the pages visited.

We use cookies in several ways to track users’ navigation through our Services.
First, the information we gather on an individual basis is used for internal
purposes only, such as accessing a member profile. We also use tracking
information on an aggregate basis, to track the usage of our products, to
analyze patterns on our Services, and to provide anonymous reporting of usage
for internal and external clients. In all cases, our cookies are encoded and
contain a unique digital signature to prevent tampering. They do not contain
user passwords. We also employ technology that is commonly referred to as
“action tags” (also known as “web beacons” or “one pixel .gif files”) to measure
the effectiveness of our advertisements.

You can control your browser’s settings regarding cookies by selecting “Internet
Options” or “Preferences” in the menu bar of your browser. This will allow you
to prevent your browser from accepting new cookies, have your browser notify you
when you receive a new cookie, or disable cookies altogether. However, because
cookies allow you to easily navigate our Services without having to constantly
log in using your User Name and password, we recommend that you leave them
turned on.


TRACKING BY OUR CONTRACTORS AND AGENTS

We use third-party online business optimization software (including Google
Analytics), to assist us in the capture and analysis of customer usage
information. These service providers act as limited agents to us, for the
purpose of providing their services. Any information obtained by such third
parties from our users or us is and will remain our property, and will be
subject to this privacy policy. We do not permit these service providers to
review, share, distribute, print, or reference any session data of visitors to
our Services, except as specified in our agreements with them or as may be
required by law. To learn more about the privacy practices of such service
providers, we encourage you to review the Google Privacy Policy and the
Salesforce Marketing Cloud Privacy Policy.


TRACKING BY OUR ADVERTISERS

Our advertisers include a wide variety of companies, such as financial services
companies (e.g., brokerage firms, banks, and mortgage companies), computer
manufacturers, software companies, automobile makers, toy manufacturers, and
retail stores. Our advertisers and advertising vendors display targeted
advertisements. Although we do not provide any personal information to the
advertiser or advertising vendor, by interacting with or clicking on an ad you
consent to the possibility that the advertiser will assume you meet the criteria
used to target the ad.

In addition to cookies placed by us or our agents, as described above,
advertisers and advertising vendors that serve ads onto our Services or other
services may use their own cookies or other tracking technologies. We are not
responsible for the privacy policies or practices of any such advertisers and
vendors.

We use independent advertising networks to deliver advertising content to the
pages that you view on our Services – such as Google AdX, Brealtime, Yieldbot,
AOL, Appnexus, Sovrn among others. If you would like to know more about these
companies’ privacy practices, please review their policies on their respective
sites. If you wish to opt out of any of these company’s information collection
and analysis, follow the opt out instructions described in their privacy policy.

 * Google AdX
 * Brealtime
 * Yieldbot
 * AOL
 * Appnexus
 * Sovrn

We allow third-party companies to serve ads and/or collect certain anonymous
information when you visit our Services. These companies may use non-personally
identifiable information (e.g., click stream information, browser type, time and
date, subject of advertisements clicked or scrolled over) during your visits to
our Services and other websites or applications in order to provide
advertisements about goods and services likely to be of greater interest to you.
These companies typically use a cookie or third-party web beacon to collect this
information. To learn more about this behavioral advertising practice or to
opt-out of this type of advertising, you can visit networkadvertising.org.


DO NOT TRACK DISCLOSURE

Our Services do not respond to Do Not Track signals. For more information about
Do Not Track signals, please click here.


USE OF THE INFORMATION

We use your information, including personal information, as follows:

PROVIDE OUR SERVICES

We use your information to provide and maintain our Services, including
tailoring content to you; processing orders and payments; improving our
Services; developing new features, products, or services; authenticating users;
performing technical operations, such as updating software; and for other
service and support-related purposes.

FREE NEWSLETTERS

If you’re a registered member, we use your email address to send you free email
newsletters containing selected editorial, educational content, advertisements,
and links to our Website, Apps, and social media accounts. You can select which
free newsletters you would like to receive or remove yourself from our free
newsletter delivery list at any time by visiting your Email preferences page.

SPECIAL OFFERS AND ADVERTISEMENTS

We may from time to time send registered members of Education.com special offers
and advertisements for products or services offered by us or third parties. We
will not disclose any of your personal information to such third parties when we
do this. If you do not wish to receive third party offers and advertisements,
please change your settings on your Email preferences page.

COMMUNICATIONS

We use your information to communicate with you (including by email) about your
use, or use by the children associated with your account, of our Services,
including to send you product or service updates; respond to your inquiries; and
for other informational, marketing, or promotional purposes.

WEBINARS AND EVENTS

If you register for an Education.com webinar or event, we use your email address
to send you notifications relevant to the webinar or event.

RESEARCH AND ANALYTICS

We use your information to analyze how users interact with our Services; to
monitor and analyze usage and activity trends; and for other research,
analytical, and statistical purposes.

PROTECTING RIGHTS AND INTERESTS

We use your information to protect the safety, rights, property, or security of
you, Education.com, the Services, any third party, or the general public; to
detect, prevent, or otherwise address fraud, security, or technical issues; to
prevent or stop activity that Education.com, in its sole discretion, may
consider to be, or to pose a risk of being, an illegal, unethical, or legally
actionable activity; to use as evidence in litigation; and to enforce this
Privacy Policy and our Terms of Use.

LEGAL COMPLIANCE

We use your information to comply with applicable legal or regulatory
obligations, including as part of a judicial proceeding; to respond to a
subpoena, warrant, court order, or other legal process; or as part of an
investigation or request, whether formal or informal, from law enforcement or a
governmental authority.


CHOICE AND OPT-OUT

OPTING OUT OF MARKETING COMMUNICATIONS

Members may opt out of receiving updates, notifications, and/or newsletters by
de-selecting the corresponding boxes in the Email preferences page. Updates,
newsletters, and email notifications will also include instructions for opting
out of those communications.

You may access, modify, or delete the personal information that you have
provided to us by logging into your member profile page or emailing us at
support@education.com. If you request restrictions on our uses or disclosures of
your personal information, we may comply with your request by terminating your
membership and deleting your account information. Please note that we can only
honor requests to out opt of disclosures on a going forward basis and opt-out
requests do not affect information that we have previously disclosed. We may
also retain certain information about you as required by law or as permitted by
law for legitimate business purposes. For example, if you request that we delete
your information but we believe that you have violated our Terms of Use, we may
retain information about you in order to attempt to resolve the issue before
deleting it.


DISCLOSURES OF INFORMATION

We do not sell or disclose the personal information about you described above to
nonaffiliated parties (including but not limited to companies, authorities,
institutions, or individuals) except to provide you with products or services,
when we have your permission, or under the circumstances listed below. We do not
disclose your personal information to third parties for those third parties’ own
marketing purposes.

 * With other users of our services in order to provide our Services, such as
   disclosing a child’s information with a parent, teacher, or school
   administrator so that the parent, teacher, or school administrator can
   monitor his/her child’s progress on our Services;
 * To nonaffiliated companies that we engage as contractors or agents to perform
   services for us, such as administering our Website, systems, and software;
   sending direct mail communications; or administering a sweepstakes or
   contest. We will disclose your information with such contractors only to the
   extent reasonably necessary for them to perform services on our behalf,
   consistent with this Privacy Policy;
 * In response to subpoenas, court orders, or legal process, from law
   enforcement agencies or state and federal regulators, or as otherwise
   required by law;
 * To assert or defend our legal rights, including fraud prevention and
   enforcing this Privacy Policy and our Terms of Use;
 * To protect the rights, property, or safety of us or other persons, including
   to detect, prevent, or otherwise address fraud, security, or technical
   issues, or anything else that we may consider to be, or pose a risk of being,
   an illegal, unethical, or legally actionable activity;
 * As we deem appropriate to attempt to prevent physical or emotional harm to
   other persons and/or to their property based on overt or implied threat;
 * In connection with an actual or proposed corporate merger, acquisition, asset
   purchase, or other transaction or proceeding involving all or part of the
   business or assets to which the information pertains; and
 * To other companies, such as direct marketers to perform marketing services on
   our behalf, or other institutions with whom we have joint marketing
   agreements.

We may also disclose aggregate, anonymous, or de-identified information about
users for marketing, advertising, research, compliance, or other purposes


SECURITY

We have implemented safeguards to protect the information we collect. Please be
aware that despite our efforts, no data security measures can guarantee 100%
security.

You should take steps to protect against unauthorized access to your password,
phone, and computer by, among other things, signing off after using a shared
computer, choosing a robust password that nobody else knows or can easily guess,
and keeping your log-in and password private. We are not responsible for any
lost, stolen, or compromised passwords or for any activity on your account via
unauthorized password activity.

If you are a parent, teacher, or school administrator, we encourage you to talk
to your children about online safety and how they can protect themselves online.
For more information, see the Federal Trade Commission’s Protecting Kids Online
resource.


CHANGES IN THIS PRIVACY POLICY

If we decide to change this Privacy Policy, we will post changes to our Website.

We reserve the right to modify this Privacy Policy at any time, so please review
it before disclosing personal information on one of our Services. If we make
changes that materially affect our uses or disclosures of personal information
that we have previously collected from you, we will provide a mechanism for you
to opt out of the new use or disclosure.


YOUR INDEPENDENT RELATIONSHIP WITH OTHER COMPANIES

Our Services may contain links to third-party websites and applications. Please
note that this Privacy Policy will not apply to your independent relationships
with other companies that from time to time may offer you products and services,
or are otherwise linked from on our Services. Those companies’ privacy policies
will govern how they collect, use and disclose personal information that you
provide to them.

In addition, some of our advertising partners will on occasion take polls of our
visitors, in which case you would provide your information directly to the
advertising partner. Such polls are for use by the advertising partner, and
participation is voluntary. We do not assure privacy of information voluntarily
provided in response to a survey or poll.


CONTACT US

Education.com, Inc. operates the Services. Questions or comments regarding this
policy should be directed to privacy@education.com, or by writing to 777
Mariners Island Blvd., Suite 600, San Mateo CA 94404.

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