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URL: https://get.ada.cx/chatgpt-webinar?utm_source=outreach-email&utm_medium=sequence&utm_campaign=openai-q423
Submission: On December 15 via manual from IN — Scanned from DE

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Text Content

Ada logo
+


December 20th, 2022 • 1:00 PM EST


THE CHATGPT OPPORTUNITY: BRINGING GENERATIVE AI TO CUSTOMER SERVICE


A WEBINAR ROUNDTABLE HOSTED BY ADA AND OPENAI

Mike Murchison
Co-founder and CEO
Ada
Yaniv Markovski
Head of Support Engineering and Community
OpenAI
Yochai Konig
VP, Machine Learning and AI
Ada

Join us for an open discussion on how Large Language Models (LLMs) can be
leveraged to more efficiently drive customer service resolutions.

The world is abuzz with the release of ChatGPT. The chatbot’s ability to answer
complex questions has everyone debating the implications for humanity and how we
interact with AI.  

But what does it mean for customer service?  

This roundtable discussion features Yaniv Markovski, Head of Support Engineering
and Community at OpenAI, and Yochai Konig, VP of Machine Learning at Ada. Mike
Murchison, Ada’s co-founder and CEO, will moderate as we explore the following
topics:

 * How customer service organizations can start using applications built on LLMs
   to deliver better customer experiences and automate more resolutions for
   customers
 * Why Ada is training its own version of the LLM behind ChatGPT specifically
   for customer service
 * The four guiding principles of working with generative AI: Accuracy,
   Explainability, Safety, and Continuous Improvement
 * The ethical and social challenges of working with LLMs and AI in general

The panelists will also be taking questions from the audience. Register now to
save your seat!

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