www.ualberta.ca Open in urlscan Pro
18.165.83.56  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Hi I'm Vera!

Hi, I'm Vera! I'm a virtual assistant here to answer your questions.

How can I help you?



Skip to main content
Information Services & Technology
SearchLoading
Clear


Search Within ualberta.ca People Programs Services
Quick Links
 * Email + Apps
 * Bear Tracks
 * eClass
 * Find a Person
 * Maps
 * Library
 * ONEcard

News + Events
 * Folio
 * The Quad
 * New Trail
 * YouAlberta
 * Events

 * Prospective Students
 * Current Students
 * Faculty + Staff
 * Alumni + Friends

 * Give to the U of A
 * Careers

 * Indigenous Initiatives
 * Equity, Diversity, and Inclusivity

 * Explore Services Explore Services
   
   EXPLORE SERVICES
   
   EXPLORE OUR SERVICES
   
    * Application Development
    * CCID & Passwords
    * Desktop Support & Evergreening
    * Email & Calendaring
   
    * IT Professionals
    * Labs & Classrooms
    * Learning Assessment Centre
    * Mobile & Desktop Phones
   
    * Printer Support
    * Remote Conferencing
    * Research Computing
    * Research – Additional Services
   
    * Security
    * Software & Hardware
    * Test Scoring & Questionnaire Services (TSQS)
    * Network Connectivity Services
   
    * Application Development
    * CCID & Passwords
    * Desktop Support & Evergreening
    * Email & Calendaring
    * IT Professionals
    * Labs & Classrooms
    * Learning Assessment Centre
    * Mobile & Desktop Phones
    * Printer Support
    * Remote Conferencing
    * Research Computing
    * Research – Additional Services
    * Security
    * Software & Hardware
    * Test Scoring & Questionnaire Services (TSQS)
    * Network Connectivity Services

 * Teaching Toolkit Teaching Toolkit
   
   TEACHING TOOLKIT
   
   COURSE CREATION AND DELIVERY
   
    * Getting Started
    * Develop Materials
    * In Person Delivery
    * Deliver Online
   
   COURSE MANAGEMENT
   
    * Track Student Progress
    * Plan and Organize
    * Sharing and Permissions
    * Schedule
   
   GRADING AND ASSESSMENT
   
    * Assessing Learning
    * Group Work
    * Promote Integrity
   
   COMMUNICATE AND ENGAGE
   
    * Student Tools
    * Instructor Tools
    * Active Student Engagement
    * Feedback Collection Methods
   
   INSTRUCTIONAL SPACES
   
    * Exam Delivery
    * Centrally Scheduled Spaces
    * Conferencing Services
    * Software and Licensing

 * Research Computing Research Computing
   
   RESEARCH COMPUTING
   
    * Jupyter
    * Digital Research Alliance of Canada (the Alliance)
    * Bootcamp Videos
    * Digital Research Grant Advice

 * Enterprise Apps Enterprise Apps
   
   ENTERPRISE APPS
   
    * Enterprise Applications
    * ARISE
    * Bear Tracks
    * Campus Solutions
    * EDRMS
    * Financials
    * Freshservice
    * GSMS
    * HCM
    * Slate
    * SupplyNet

 * Self Service Self Service
   
   SELF SERVICE
   
   SUPPORT
   
    * Contact the Staff Service Centre
    * IT Service Catalog
    * Vera Chat
    * How We Support You
   
   REMOTE WORK
   
    * Teaching Remotely
    * Learning Remotely
    * Working Remotely
   
   IT PULSE
   
   SERVICE STATUS

 * Security Security
   
   SECURITY
   
   PRIVACY & SECURITY
   
    * Training and Acknowledgement
    * Privacy and Security Review Checklist
    * Report an Information Security Incident
    * Best Practices for Sharing Information
    * Multi-Factor Authentication for Faculty and Staff
   
   EDUCATION
   
    * Cyber Security Awareness Month
    * Cyber Security Training
    * Encryption
    * Email & Phishing
    * Mobile Security
    * Travel Tips
    * Tax & CRA
   
   RESOURCES
   
    * Mobile Device Management
    * Cisco Secure Endpoint
    * Policy and Standards
    * Resources
    * Online Meetings and Classes
    * Securely Working from Home

 * Initiatives Initiatives
   
   INITIATIVES
   
    * Google Workspace Changes

IST SUPPORT OVERVIEW - LEARN MORE

YUJA 101: INTRO TO THE MEDIA STREAMING SERVICE FOR INSTRUCTORS

Previous Next


IT PULSE

Subscribe to IT Pulse

TYPE

2024-06-18
Resolution - Authentication, VPN, and University Wireless Service2024-06-17
Resolution - Service Centre Phones Lines

 * 1
 * 2


OUTAGES AND ALERTS

 * Service Status
 * IT Scheduled Maintenance
 * Facilities Scheduled Maintenance


IT SUPPORT + SERVICES

IT SERVICE CATALOG

Need further support? Contact the Staff Service Centre.


TECHNOLOGY WITH PURPOSE

Technology with Purpose supports institutional priorities and reflects the needs
of the university community in a rapidly changing technology environment.

Learn more about the plan


TECHNOLOGY WITH PURPOSE

Technology with Purpose supports institutional priorities and reflects the needs
of the university community in a rapidly changing technology environment.
Request Print Copy »

Learn more about the plan

 


FEATURED SELF SERVICE


TEACHING REMOTELY

 * eClass 101 - Training for Instructors
 * eClass Overview
 * Support for Remote Teaching
 * Moving a Course Online

Learn More


LEARNING REMOTELY

 * eClass Login
 * Using eClass for Students
 * Using Zoom
 * Using Google Meet

Learn More


WORKING REMOTELY

 * Return to Campus Technology Readiness Checklist
 * Information Management and Records Checklist
 * Guidelines for Working Remotely
 * Connecting to Your Work From Home

Learn More


ECLASS SUPPORT ARTICLES

This knowledge base contains categories of self-help articles and tutorials for
eClass.

View eClass Knowledge Articles


RESEARCH COMPUTING

IST’s Research Computing group collaborates with partners across Canada to
deliver access to and support for the digital research infrastructure and
research solutions that U of A researchers need – at no cost! Connect with us
for a consultation.

Request a Consultation


RESET A FORGOTTEN PASSWORD

Forgot your password? We make it easy for you to get connected again. Follow the
steps at the link below.

Reset Password


PURCHASE SOFTWARE

Access discounted software and hardware for students, staff, faculty and
researchers through our online portal.

Visit OnTheHub


MYUALBERTA APP

Stay in touch with University news including events, calendars, contacts, maps,
and more! Join your campus community on the app now.

Download MyUAlberta


TEACHING TOOLKIT

Explore a curated list of centrally supported tools, services and resources to
improve teaching, learning and assessment.

Explore Resources


ENTERPRISE APPLICATIONS

 * ARISE
 * BearTracks
 * Campus Solutions
 * EDRMS
 * Financials

 * GSMS
 * HCM
 * Slate
 * SupplyNet

 * ARISE
 * Bear Tracks
 * Campus Solutions
 * EDRMS
 * Financials
 * GSMS
 * HCM
 * Slate
 * SupplyNet


NEWS

 * CHANGES COMING TO THE UNIVERSITY GUEST WIRELESS SERVICE
   
   May 21, 2024

 * MANAGED MACOS UPDATES ROLLING OUT TO ELIGIBLE COMPUTERS
   
   April 15, 2024

 * SPRING RESEARCH COMPUTING BOOTCAMP
   
   April 8, 2024

 * SPOT SURVEYS FOR WINTER 2024 COURSES ARE OPEN!
   
   March 18, 2024

 * IMPORTANT CHANGES ARE COMING TO GOOGLE STORAGE AT THE UNIVERSITY
   
   January 30, 2024

 * Read More


TWITTER




Tweets by @UAlbertaIST



CONTACT US

IT Service Catalogue Contact Staff Service Ctr

INFORMATION SERVICES & TECHNOLOGY

UNIVERSITY OF ALBERTA

Edmonton, Alberta, Canada T6G 1C9


Territorial Acknowledgement

The University of Alberta, its buildings, labs and research stations are
primarily located on the territory of the Néhiyaw (Cree), Niitsitapi
(Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and
Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6,
7 and 8 and homeland of the Métis. The University of Alberta respects the
sovereignty, lands, histories, languages, knowledge systems and cultures of all
First Nations, Métis and Inuit nations.

About Us
 * Contact Us
 * Media Relations
 * Careers
 * News
 * Events
 * Giving
 * In Memoriam

Campus Info
 * Maps
 * Building Hours
 * Bookstore
 * Library
 * Parking
 * Museums
 * Recreation
 * Athletics

Student Information
 * University Calendar
 * Registrar
 * Students' Union
 * Grad Students' Assoc.
 * Residence
 * Dining Services

Services
 * Emergencies
 * Campus Security
 * Support During a Crisis
 * IT Help
 * Maintenance Request
 * Associations
 * Staff Services
 * Student Services
 * Alumni Services
 * Research Services

Tools + Apps
 * eClass
 * ONEcard
 * Bear Tracks
 * Email + Apps

Administration
 * President
 * Leadership
 * Governance
 * Policies
 * Privacy Statement
 * Reporting
 * Compensation Disclosure

© 2024 University of Alberta