www.citizensadvicecw.org.uk
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Submission: On September 13 via automatic, source certstream-suspicious — Scanned from GB
Submission: On September 13 via automatic, source certstream-suspicious — Scanned from GB
Form analysis 3 forms found in the DOM
GET /
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<a href="https://www.citizensadvicecw.org.uk/news/tuesday-12-september/" title="Read: Tuesday 12 September" class="carouselSlideTitle" tabindex="-1">
<img src="https://www.citizensadvicecw.org.uk/wp-content/uploads/2021/07/banner-phone.jpeg" id="imgTag" alt="Tuesday 12 September" class="">
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<div class="carouselSlideDetail news" data-url="https://www.citizensadvicecw.org.uk/news/tuesday-12-september/">
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<a href="https://www.citizensadvicecw.org.uk/news/tuesday-12-september/" tabindex="0">Tuesday 12 September</a>
</h2>
<p class="carouselSlideSummary">Our Chester office will be closed for the day </p>
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<h2>Citizens Advice Cheshire West - Welcome</h2>
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<div class="col-lg-8 right-col">
<p>We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.</p>
<p>We are part of the national Citizens Advice network and offer confidential, independent advice <a href="https://www.citizensadvicecw.org.uk/forms/advice-by-email">via email</a>, over the phone, and in person, for free.</p>
<p>We can help with making a benefit claim or appeal, including Universal Credit, and our <a href="https://www.citizensadvicecw.org.uk/Pages/Category/monthly-advice-column">Advice column</a> provides information on some of the most common
issues that we’re asked
about.<a href="https://www.livewell.cheshirewestandchester.gov.uk/"><img decoding="async" loading="lazy" class="aligncenter wp-image-1231 size-full" src="https://www.citizensadvicecw.org.uk/wp-content/uploads/2021/12/livewell-logo-199x98-1.jpg" alt="Livewell logo" width="199" height="98"></a>The
<a href="https://www.livewell.cheshirewestandchester.gov.uk/" target="_blank" rel="noopener">Live Well</a> website provides information about other local services and support for residents in Cheshire West.</p>
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<h2>Latest</h2>
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<section class="homeFeature homeFeatureNews post7b7c5698eb2b49b89425a470237db52b homefeaturecategory-news homeBox1" onclick="window.location = 'https://www.citizensadvicecw.org.uk/news/thursday-14-september/'">
<a class="home-feature-image-link" title="Read: Thursday 14 September" href="https://www.citizensadvicecw.org.uk/news/thursday-14-september/" tabindex="-1">
<img src="https://www.citizensadvicecw.org.uk/wp-content/uploads/2021/07/feature-mobile.jpeg" id="imgTag" alt="Thursday 14 September " class="banner homeBoxImage">
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<p style="color: gray; margin-bottom: 10px;">
<small> September 1, 2023 </small>
</p>
<h2>
<a href="https://www.citizensadvicecw.org.uk/news/thursday-14-september/">
Thursday 14 September
</a>
</h2>
<p>Our Chester office will be closed due to staff training</p>
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<section class="homeFeature homeFeatureNews post7b7c5698eb2b49b89425a470237db52b homefeaturecategory-news homeBox1" onclick="window.location = 'https://www.citizensadvicecw.org.uk/our-projects/energy-advice-workshop/'">
<a class="home-feature-image-link" title="Read: Energy advice workshop" href="https://www.citizensadvicecw.org.uk/our-projects/energy-advice-workshop/" tabindex="-1">
<img src="https://www.citizensadvicecw.org.uk/wp-content/uploads/2023/02/Inclusive-Sky_neutral-family-in-kitchen_iStock_1290513722_thumbnail.jpg" id="imgTag" alt="Energy advice workshop " class="banner homeBoxImage">
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<p style="color: gray; margin-bottom: 10px;">
<small> February 8, 2023 </small>
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<h2>
<a href="https://www.citizensadvicecw.org.uk/our-projects/energy-advice-workshop/">
Energy advice workshop
</a>
</h2>
<p>We are offering groups of staff or volunteers advice on how to reduce energy costs</p>
</div>
</section>
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<a class="home-feature-image-link" title="Read: Online scams" href="https://www.citizensadvicecw.org.uk/online-scams/" tabindex="-1">
<img src="https://www.citizensadvicecw.org.uk/wp-content/uploads/2021/03/feature-banner-work.jpeg" id="imgTag" alt="Online scams " class="banner homeBoxImage">
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<div class="homeFeatureDetailsWrapper">
<p style="color: gray; margin-bottom: 10px;">
<small> July 14, 2023 </small>
</p>
<h2>
<a href="https://www.citizensadvicecw.org.uk/online-scams/">
Online scams
</a>
</h2>
<p>Our Advice Column can help if you bought something online and it never arrived</p>
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<h2>Getting in touch</h2>
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<a class="home-feature-image-link" title="Read: Advice by email" href="https://www.citizensadvicecw.org.uk/advice-by-email/" tabindex="-1">
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<h2>
<a href="https://www.citizensadvicecw.org.uk/advice-by-email/">
Advice by email
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<p>If you need non-urgent support use our Advice by email service</p>
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<a class="home-feature-image-link" title="Read: Our opening hours" href="https://www.citizensadvicecw.org.uk/our-opening-hours/" tabindex="-1">
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<h2>
<a href="https://www.citizensadvicecw.org.uk/our-opening-hours/">
Our opening hours
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<p>You can access our advice via email, telephone or in person</p>
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<a class="home-feature-image-link" title="Read: Sending us documents" href="https://www.citizensadvicecw.org.uk/sending-us-documents/" tabindex="-1">
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<h2>
<a href="https://www.citizensadvicecw.org.uk/sending-us-documents/">
Sending us documents
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<p>We can now only accept mail to our Winsford office</p>
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<h3 class="feedsTitle standoutmore populartitle"> Popular </h3>
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<a class="home-feed-image-link" href="https://www.citizensadvicecw.org.uk/news/how-we-are-changing-the-way-we-deliver-our-services/" title="Read: How we are changing the way we deliver our services" tabindex="-1">
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<a href="https://www.citizensadvicecw.org.uk/news/how-we-are-changing-the-way-we-deliver-our-services/" title="Read: How we are changing the way we deliver our services">How we are changing the way we deliver our services</a>
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<p>This video explains how the way we give advice has changed </p>
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<a class="home-feed-image-link" href="https://www.citizensadvicecw.org.uk/volunteer-with-us/" title="Read: Volunteer with us" tabindex="-1">
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<a href="https://www.citizensadvicecw.org.uk/volunteer-with-us/" title="Read: Volunteer with us">Volunteer with us</a>
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<p>Find out more about joining us as a volunteer</p>
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<h2 class="standoutmore">Our impact</h2>
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<td class="firsttd" style="width: 337px;">
<h2>16,357</h2>
</td>
<td class="secondtd" style="width: 338px;">People were helped by us last year</td>
<td class="lasttd" style="width: 338px;"><img src="https://www.citizensadvicecw.org.uk/wp-content/uploads/2021/07/impact1.png" alt="" title="" class="mediaImage"></td>
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<td class="firsttd" style="width: 337px;">
<h2>4 in 5</h2>
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<td class="secondtd" style="width: 338px;">Client said advice improved their lives, including reducing stress and improving finances</td>
<td class="lasttd" style="width: 338px;"><img src="https://www.citizensadvicecw.org.uk/wp-content/uploads/2021/07/impact2.png" alt="" title="" class="mediaImage"></td>
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<td class="firsttd" style="width: 337px;">
<h2>2 in 3</h2>
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<td class="secondtd" style="width: 338px;">Clients had their problems solved</td>
<td class="lasttd" style="width: 338px;"><img src="https://www.citizensadvicecw.org.uk/wp-content/uploads/2021/07/impact3.png" alt="" title="" class="mediaImage"></td>
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<strong class="donationAmountFigure">£10</strong>
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<strong class="donationAmountFigure">£20</strong>
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<strong class="donationAmountFigure">£30</strong>
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<span class="regularPaymentLabel">Set up a regular payment</span>
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<input type="checkbox" class="regularPayment" role="checkbox" aria-checked="false"><a class="button donateBtn homeDonateBtn" href="#" role="button">Donate</a>
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</form>Text Content
Skip to content Open toolbar Accessibility Tools Accessibility Tools * Increase TextIncrease Text * Decrease TextDecrease Text * GrayscaleGrayscale * High ContrastHigh Contrast * Negative ContrastNegative Contrast * Light BackgroundLight Background * Links UnderlineLinks Underline * Readable FontReadable Font * Reset Reset Skip over main navigation * Log in * Basket: (0 items) Citizens Advice Cheshire West * Facebook * Twitter ADVICELINE 0808 2787 806 Search Donate Menu * Facebook * Twitter ADVICELINE 0808 2787 806 Search Donate * About us * Our aims and principles * Our work * Our impact * Our Trustees * Our history * Get advice * Our locations * Our opening hours * Advice by email * Advocacy services * Online debt help * Online resources * Other local support * Volunteer * Volunteer with us * 10 reasons to volunteer * Become a Trustee * Jobs * Job vacancies * Campaigns * Scams awareness * Campaigns * Suggest a campaign * Our projects * Energy advice workshop * Heating bank * Help to claim * Money Buddies * Pension wise * News * News * Advice column * admin * Basket * TUESDAY 12 SEPTEMBER Our Chester office will be closed for the day CITIZENS ADVICE CHESHIRE WEST - WELCOME We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem. We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free. We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.The Live Well website provides information about other local services and support for residents in Cheshire West. LATEST September 1, 2023 THURSDAY 14 SEPTEMBER Our Chester office will be closed due to staff training February 8, 2023 ENERGY ADVICE WORKSHOP We are offering groups of staff or volunteers advice on how to reduce energy costs July 14, 2023 ONLINE SCAMS Our Advice Column can help if you bought something online and it never arrived GETTING IN TOUCH ADVICE BY EMAIL If you need non-urgent support use our Advice by email service OUR OPENING HOURS You can access our advice via email, telephone or in person SENDING US DOCUMENTS We can now only accept mail to our Winsford office POPULAR * HOW WE ARE CHANGING THE WAY WE DELIVER OUR SERVICES This video explains how the way we give advice has changed * VOLUNTEER WITH US Find out more about joining us as a volunteer OUR IMPACT 16,357 People were helped by us last year 4 IN 5 Client said advice improved their lives, including reducing stress and improving finances 2 IN 3 Clients had their problems solved HOMEPAGE DONATE * MAKE A DONATION YOUR DONATIONS MAKE A HUGE DIFFERENCE! donation: select a donation amount (required) £10 £20 £30 Other Set up a regular payment Donate RESOURCES * Citizens Advice website * GOV.UK website * Turn2us benefit calculator * Entitledto benefit calculator * Facebook * Twitter HELPFUL LINKS * Sitemap * Client privacy policy * Client complaint policy * Volunteer privacy policy * Job applicant privacy policy * Terms and Conditions * Cookie Policy * Accessibility CITIZENS ADVICE CHESHIRE WEST Citizens Advice Cheshire West is a company limited by guarantee registered in England and Wales under number 06783496 and registered as a Charity registration number 1128367. Authorised and regulated by the Financial Conduct Authority. FRN: 617553. © Copyright 2023 Charity. All rights reserved. We are using cookies to give you the best experience on our website. You can find out more about which cookies we are using or switch them off in settings. Accept Reject Close GDPR Cookie Settings * Privacy Overview * Strictly Necessary Cookies * 3rd Party Cookies Powered by GDPR Cookie Compliance Privacy Overview This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Strictly Necessary Cookies Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Enable or Disable Cookies If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again. 3rd Party Cookies This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. Keeping this cookie enabled helps us to improve our website. Enable or Disable Cookies Please enable Strictly Necessary Cookies first so that we can save your preferences! Accept All Reject All Save Changes GIVE FEEDBACK Take a minute to tell us if you found what you needed on our website. Your feedback will help us give thousands of people the information they need. Give feedback... Close Give feedback...