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PHANTOM

Support for your Phantom GPS (Product #s: 368820, 368821, 368822, 368824).

• Getting Started
• FAQs
• Manuals
• Warranty
• Replacement Parts
• Additional Information


GETTING STARTED


PHANTOM SETUP


BEFORE USE

Fully charge the battery by connecting your Phantom via the provided USB charge
cable to your phone charger or PC.


STEP 1

Register your device on bushnellgolf.com/product-registration/.

Install the Bushnell Golf Legacy Products App. Links for the Bushnell Golf
Legacy App are below and can be found by searching your phone's app store.

 * • Android
 * • Apple

Add your Phantom to the Golf App using the serial number on the back of the
device. 

 * • The first field is the model # (6 digits) and the 2nd field is 8 digits. 
 * • For Bluetooth pairing, make sure your Bluetooth is turned on for the
   Phantom. The  Golf App will ask for a pairing code and suggest 0000 or
   1234. The 6 digit code will be displayed on the screen of your Phantom. Use
   this as the Pin code to connect your device via Bluetooth.

If you get an error that the serial number is already in use,
e-mail support@l1inc.com your serial number requesting it be released for
registration.

Use the website https://bushnell.igolf.com/ for device software and course
updates. The ID & Password created for the Bushnell Golf App is the same for
accessing the iGolf site. 

Your device does come preloaded with thousands of golf courses. The available
courses can be found on the iGolf website https://igolf.com/course-tour.  When
you log in with your user ID and password, you can do a virtual tour on your
favorite courses to ensure that the iGolf database is up to date.


STEP 2

Once your device is registered, log into the https://bushnell.igolf.com/ website
and connect your device. The website should have you download the installer
program and update your device. The device update can take up to 45 minutes. If
you run into any issues with registration or updating your device, iGolf can be
contacted directly at support@l1inc.com. The last step is pretty important to
make sure you update your specific courses.

Once your device is updated, make sure your device is fully charged.  A couple
of tips about charging or if your Phantom stops responding.

 * • When the device is completely discharged, it sometimes will not show as
   charging when plugged in. When you plug it in, press the power on button for
   up to 15 seconds. The device should switch to USB mode and start charging.
 * • If the Phantom, is "frozen" and will not power on. Hold down the bottom
   left hand button and power button together for 15 seconds or until the unit
   switches off then turn it back on using power button. This will reboot the
   device and it should return to normal functions.
 * • The Phantom is pretty sensitive to being "properly ejected" after being
   plugged into a computer.  Whenever you are done charging or updating your
   device, be sure to go to your computer's file explorer, locate the device
   (typically a E: or F: drive showing as Bushnell), right click the drive and
   eject the device.
 * • If your file system does get corrupted, it will show an error code. The
   software is pretty easy to reload and we will be adding this information to
   our website soon.


STEP 3

Make sure you go outside when you power your Phantom on. The device needs to be
connected with 3 GPS satellites to function.


GETTING STARTED VIDEOS

POWERING ON, BUTTON FEATURES, BITE MAGNET

HOW TO READ THE DISPLAY

HOW TO SELECT YOUR COURSE


CONNECTING TO THE BUSHNELL APP



STEP 1

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STEP 2

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ipsum. Nulla at bibendum lectus, quis gravida est. Nam ut efficitur tellus, quis
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STEP 3

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ipsum. Nulla at bibendum lectus, quis gravida est. Nam ut efficitur tellus, quis
vulputate arcu.


FAQS

MY PHANTOM WILL NOT POWER ON.



Phantom Power On

The issue with the Phantom locking up or not showing as charging is sometimes
minor and can be corrected easily. If you are using a computer USB connection to
charge your Phantom, we recommend using a plug-in adapter (like a phone charger)
to get a faster and better quality charge. 

Please try the following to see if either will get your device to power on and
charge fully: 

 * • When the device is completely discharged, it sometimes will not show as
   charging when plugged in.  When you plug it in, press the power on button for
   up to 15 seconds. The device should switch to USB mode and start charging.
 * • Hold down the bottom left-hand button and power button together for 15
   seconds or until the unit switches off then turn it back on using power
   button. This will reboot the device and it will no longer be frozen.
 * • The device is relatively sensitive to being "properly ejected" after being
   plugged into a computer. To help prevent this from occurring again, please
   turn the Phantom off before connecting to the computer and safely eject the
   device once complete.

I AM UNABLE TO REGISTER MY PHANTOM IT SAYS THE SERIAL NUMBER IS ALREADY IN USE.



If you get an error that the serial number is already in use, e-mail
support@l1inc.com your serial number requesting it be released for registration.

I HAVE TRIED 0000 AND 1234 AND CANNOT GET MY PHANTOM TO PAIR WITH MY PHONE.



For Bluetooth pairing, make sure your Bluetooth is turned on for the Phantom.
The Golf App will ask for a pairing code and suggest 0000 or 1234. The 6 digit
code will be displayed on the screen of your Phantom. Use this as the Pin code
to connect your device via Bluetooth.

MY PHANTOM GPS SHUTS OFF DURING A ROUND.



Phantom Auto Off

Hopefully your device just has the auto-off setting set and we can resolve
that. The steps to check this setting are as follows:

 * • Settings Mode
 * • Scroll Down to Auto Off and press select
 * • If Auto off is currently enabled, scroll and select disable. This will
   prevent the unit from automatically shutting off.
 * • If you want Auto off enabled, you can change the time to a longer time to
   keep it on during the round, but make sure it powers off at some point before
   draining the battery.

This is outlined on page 5 of the product manual.



MY PHANTOM SCREEN IS LOCKED.



Phantom Reboot

The Phantom does have a 1-Year limited warranty that covers manufacturing
defects. The issue with the Phantom locking up, not showing as charging, or not
connecting to GPS is sometimes minor and can be corrected easily.

Your device needs to have GPS access to pull local course information. It sounds
like your Phantom may not be getting GPS access. First perform a hard reset on
the device:

 * • Hold down the bottom left-hand button and power button together for 15
   seconds or until the unit switches off then turn it back on using power
   button. This will reboot the device.

When you are outside and power the unit on do you see the GPS satellite bars in
the top right hand of the device? If not, you must wait for them to appear
before pressing Play Golf. This can take a few minutes as the device needs
connection from 3 satellites to establish the connection. Once GPS bars appear,
you can press Play Golf and the closest courses should be available.

THE COURSE I'M PLAYING HAS BEEN UPDATED AND DOESN'T MATCH THE GPS DATA ON THE
PHANTOM.



iGolf Course Update

Our software partner, iGolf manages the golf course database. You can submit
your course update request directly from the Bushnell Golf App.

Your device does come preloaded with thousands of golf courses. When you log in
with your user ID and password, you can do a virtual tour on your favorite
courses to ensure that the iGolf database is up to date. 
https://igolf.com/course-tour

If the course information on the virtual tour is incorrect, you can submit your
request to update the course from the Bushnell Golf App as follows:

 * • Open the Bushnell Golf App
 * • Select your device
 * • Choose Support
 * • Report Mapping Issue
 * • Fill in the information requested including a photo of the current
   scorecard
 * • Choose Submit

You can also contact iGolf directly at support@l1inc.com.

Once iGolf responds confirm the course update, make sure your device has the
current course information by updating via the Bushnell Golf App. You must have
your device connected to your phone via Bluetooth for the update to work.

 * • Open the Bushnell Golf App
 * • Select Your Device
 * • Choose Course Update
 * • Find your course by using Nearby, Recent, or searching for the name
 * • Select the course
 * • The course will start to update and notify you when complete.
 * • Select Close


MANUALS

Phantom User Manual

Phantom Quick Start Guide




WARRANTY


1-YEAR WARRANTY


Bushnell Golf guarantees the Phantom GPS to be free of defects in materials and
workmanship for one year from the date of purchase. This warranty does not cover
consumer-caused damages such as misuse, abuse or repairs attempted by someone
other than our authorized technicians.


WARRANTY FAQ


IS THE PHANTOM WATERPROOF?



The Phantom is IPX4 rated and resistant against water splashes from any
direction, but not fully waterproof. Submersion, exposure to heavy rain or other
strong streams of water could effect the performance of the device and is not
covered under our one year limited warranty.

CAN I CHANGE THE BATTERY?



You can not change the battery. Do not attempt to open, disassemble or service
the internal battery. The battery must be replaced by a qualified technician. If
you suspect the battery is not working properly please contact Bushnell Golf
support.

CAN I CLEAN THE PHANTOM?



You may clean the Phantom occasionally with a soft, damp cloth.


REPLACEMENT PARTS


Magnetic Belt Clip for Phantom GPS





ADDITIONAL INFORMATION



VIDEOS


MOUNT IT. CLIP IT.
Introducing the golf GPS that will assist you on the course whether you're
carting or walking 18.

DISTANCE. MADE SIMPLE.
This device is small with easy-to-read numbers. With the Phantom, Bushnell has
taken convenience to the next level.

BITE MAGNETIC MOUNT
Up your game and lower your score with the convenient and versatile Phantom GPS,
keeping you in the loop on every shot from the tee box to the bottom of the cup.


ARTICLES


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CONTACT US

Live chat - Got a quick product troubleshooting question? Let us point you in
the right direction. Chat Offline

Phone - Can’t find the answer to your question in our support section? Best for
hard to describe troubleshooting or urgent matters like cancelling an order.
(800) 423-3537

Email - The best way to ensure your question gets to the right expert. Complete
the Contact Us form and we’ll email you back in 24-48 hours. Contact Us


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