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Guest Lifetime Value: The Real North-Star Metric for Restaurants Download the Ebook Products Case StudiesEnterprisePartners Company About UsPeople & CulturePressroomCareersESG Resources BlogInvestor RelationsHelp CenterContact Us Request Demo Ordering Web, app, & QR codes Dispatch Direct delivery Rails Marketplace delivery Catering+ Large order management Switchboard Digitize phone orders Order with Google Grow your direct orders Pay Payments simplified GDP Collect, analyze, & act on data Marketing Personalized guest management Host Front-of-house control Sentiment Guest feedback management Sync Local listings management Check out Olo’s 2024 Spring Release Learn more Ordering Web, app, & QR codes Dispatch Direct delivery Rails Marketplace delivery Catering+ Large order management Switchboard Digitize phone orders Order with Google Grow your direct orders Pay Payments simplified GDP Collect, analyze, & act on data Marketing Personalized guest management Host Front-of-house control Sentiment Guest feedback management Sync Local listings management Case Studies Enterprise Partners Company About Us People & Culture Pressroom Careers ESG Resources Blog Investor Relations Help Center Contact Us Check out Olo’s 2024 Spring Release Learn more Request Demo ENABLE HOSPITALITY WITH MODERN RESTAURANT TECHNOLOGY DRIVE SALES, DO MORE WITH LESS, AND MAKE EVERY GUEST FEEL LIKE A REGULAR. Request Demo What we do Olo's end-to-end, modular technology platform enables Hospitality at ScaleTM for restaurants: Deliver on the evolving expectations of your guests and win more dining occasions Modernize your payment process, making every transaction easier and more secure Collect, analyze, and act on data for more meaningful guest experiences 80K+ RESTAURANTS TRUST OLO TO ACCELERATE THEIR DIGITAL TRANSFORMATION Order Pay Engage GENERATE MORE DIRECT DIGITAL SALES Increase direct sales with our secure, fast, and reliable ordering platform, built to integrate with your systems and meet guests where they are. On average, brands see a 190% increase in same-store sales year over year. OFFER DELIVERY ON YOUR TERMS Enable direct delivery at scale with all the right controls to streamline operations and enhance the guest experience. Expand your reach with direct and marketplace delivery via our integrated network covering 99.9% of the U.S. GROW ORDERS WITH A SEAMLESS CHECKOUT Scale and protect your digital business with our comprehensive payment platform, proven to drive sales, reduce fraud, and simplify payment processes. Offer Borderless checkout, mobile wallets, and card-on-file support for added convenience. COLLECT, ANALYZE, AND ACT ON DATA Capture every guest interaction across dozens of restaurant data sources to create a unified view of nearly 100% of guests, unlock their lifetime value, and trigger 1:1 marketing messages that keep them coming back. OPTIMIZE YOUR FRONT-OF-HOUSE Thoughtfully greet and serve dine-in and takeout guests with our all-in-one waitlist, reservation, order, and table management tool. For every 100 parties seated, Host users save 30 minutes of manual work on average. BUYER'S GUIDE Learn why (and how) leading brands are focusing on building a restaurant tech stack that digitizes every transaction, captures more data, and grows guest lifetime value. Get the guide PARTNERS HUNDREDS OF INTEGRATIONS BUILT FOR YOU Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Synq3 logo Google logo Bounteous logo Toast logo Uber Eats logo OneDine logo SOCi logo 7Shifts logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Grubhub logo Koala logo DoorDash logo Flybuy logo Radar logo Attentive logo Tattle logo SMG logo Learn more about Olo Connect CASE STUDIES TRUSTED BY 700+ TOP RESTAURANT BRANDS Read case study > We knew that we needed a restaurant-specific platform to process digital > payments and combat fraud. Olo Pay is fully integrated with our tech stack, > easy to set up, and we finally have a strong relationship with our payment > provider. Adam Kinsinger, Director of Information Technology WaBa Grill Read case study Read case study > The speed to market and the true partnership that we’ve fostered over this > short time have made Carl’s Jr. and Hardee’s digitally relevant. As we look > toward the future and define our roadmap, we can count on Olo. Phil Crawford, Chief Technology Officer CKE Read case study Read case study > Over time, our partnership has helped to increase our top-line sales, maximize > profitability, establish and maintain direct consumer relationships, and > collect, protect, and leverage our valuable consumer data. Paul Macaluso, President & CEO Another Broken Egg Cafe Read case study Read case study > We’ve gained access to valuable insights like CLV, which enable us to not only > customize the dining experience but also to tailor our culinary innovation and > growth to the preferences and desires of our guests. That’s a huge unlock. Art Kilmer, COO P.F. Chang's Read case study Read case study > Olo solved several pain points, including multiple third-party tablets and > order management issues, while also streamlining operations, allowing us to > own our guest relationships, and helping us become a bigger food destination. David Jackson, Digital Marketing and Loyalty Manager Kwik Trip Read case study 1 2 3 4 5 01 05 FEATURED BLOG POSTS Keep reading People May 2, 2024 • 4 min read Introducing the new and improved Olo Community ⟶ Insights Apr 25, 2024 • 4 min read Pivotal Questions to Drive Guest Lifetime Value ⟶ Insights Apr 22, 2024 • 4 min read 9 Signs You’ve Outgrown Your Online Ordering Platform ⟶ Insights Mar 7, 2024 • 3 min read The Catering Boom: 7 Reasons Your Restaurant Can't Afford to Miss Out ⟶ Product Jul 24, 2023 • 4 min read No More Passwords: The Hassle-Free Future of Digital Payments for Restaurants ⟶ Product Oct 24, 2022 • 3 min read How To Optimize Dine-In With QR Code Ordering ⟶ Keep reading ORDER * Ordering * Dispatch * Rails * Catering+ * Switchboard * Order with Google PAY * Pay ENGAGE * GDP * Marketing * Host * Sentiment * Sync WHY OLO * Case Studies * Enterprise PARTNERS * Olo Connect * Omnivore API COMPANY * About Us * People & Culture * Pressroom * Careers * DEIB * ESG RESOURCES * Blog * Investors * Customer Login * Help Center * Contact Us * * * Olo © 2024. 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