www.maxcontactaustralia.com.au
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Submitted URL: http://maxcontactaustralia.com.au/
Effective URL: https://www.maxcontactaustralia.com.au/
Submission: On August 15 via manual from AU — Scanned from AU
Effective URL: https://www.maxcontactaustralia.com.au/
Submission: On August 15 via manual from AU — Scanned from AU
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Open menu Solutions * Preview Dialler * Progressive Dialler * Predictive Dialler * VOIP Phone Dialler * Inbound * Omnichannel * Scripting * IVR Automation * Knowledge Management * Workforce Management * Business Analytics * Quality Assurance * Speech Analytics * Configuration * Integrations * AI * Conversational Voice AI * Book a Demo RECENT POSTS * EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many... * MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give... View all posts → Why MaxContact * About Us * Customer Testimonials * True Hosted * Support * Request a demo * Partners RECENT POSTS * EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many... * MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give... View all posts → Resources * Customer Success Stories * Brochures * Latest News * Online Publications RECENT POSTS * EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many... * MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give... View all posts → Industries * Call centre software * Debt collection software * Not for profit call centre * Outbound calling centre * BPO call centre * Enterprise call centre RECENT POSTS * EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many... * MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give... View all posts → Contact us Book a Demo Close menu Solutions * Preview Dialler * Progressive Dialler * Predictive Dialler * VOIP Phone Dialler * Inbound * Omnichannel * Scripting * IVR Automation * Knowledge Management * Workforce Management * Business Analytics * Quality Assurance * Speech Analytics * Configuration * Integrations * AI * Conversational Voice AI * Book a Demo RECENT POSTS * EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many... * MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give... View all posts → Why MaxContact * About Us * Customer Testimonials * True Hosted * Support * Request a demo * Partners RECENT POSTS * EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many... * MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give... View all posts → Resources * Customer Success Stories * Brochures * Latest News * Online Publications RECENT POSTS * EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many... * MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give... View all posts → Industries * Call centre software * Debt collection software * Not for profit call centre * Outbound calling centre * BPO call centre * Enterprise call centre RECENT POSTS * EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many... * MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give... View all posts → Contact us Book a Demo MAXCONTACT. CALL CENTRE SOFTWARE TO EVOLVE YOUR COMMUNICATIONS. Are you looking to improve how your business communicates with your customers? Do you need to improve staff efficiency and have full visibility over your teams performance? MaxContact is a customer engagement platform that enables all of the above, plus much more. Book a Demo MAXCONTACT OFFERS THE COMMUNICATIONS PLATFORM THAT YOUR CUSTOMERS DESERVE Improve your customer experience with MaxContact’s leading customer engagement platform. Brand reputation is everything for the modern consumer who demands the best. Empower your team to deliver a smarter customer experience on the customers channel of choice. DELIVERING A POWERFUL OUTBOUND ENGAGEMENT PLATFORM TO ENHANCE YOUR OUTREACH Combine automated dialling with smarter workflows to deliver a better outbound engagement platform for your business. Introduce clever contact strategies via SMS and email, in tandem with a market leading dialler, to have more productive conversations, more of the time. MAXCONTACT OFFERS FLEXIBLE SOLUTIONS BACKED BY LOCAL SUPPORT We provide you with the software and tools to take your business communications to the next level, whilst backing you every step of the way with our Australian based customer success team. With regular product updates, and unlimited training, our team are at hand to ensure you get the best out of MaxContact. GIVING YOU RESULTS TO SHOUT ABOUT of customers say MaxContact is easy to use 96% average increase in sales revenue 43% average increase in customer satisfaction 35% A COMPLETE CLOUD CONTACT CENTRE SOLUTION Featuring an automated dialler, inbound voice, Web Chat, Email, Conversational SMS, Facebook Messenger and WhatsApp. There is so much included in MaxContact that you’ll wonder why you haven’t started sooner! SIMPLIFIED OMNI, INBOUND & OUTBOUND CALL MANAGEMENT Do your teams need to juggle multiple software portals to perform their day-to-day duties? You can forget that with MaxContact. With a single user login and interface that includes every channel, your staff will be left to focus on delivering a seamless customer experience instead of remembering which page to log in to next! EVOLVE YOUR CUSTOMER ENGAGEMENTS. START USING MAXCONTACT TODAY. Create better experiences and more productive conversations. Request a Demo > The dialler speed is so fast that it enables us to manage more calls and > generate reports in real-time enabling any changes at the vet surgery itself > to happen at lightning speed. > > Michael Mckeand > Founder Director, Health CX ALL THE TOOLS YOU NEED IN A SINGLE INTERFACE Max Contact’s software for contact centres and call centres enables your team to keep every call personalised, with all relevant information and insights at their fingertips. The outcome: increased sales performance and higher customer satisfaction. Feature rich The platform is packed full of features, including many unique to MaxContact, to ensure the best user experience possible. Advanced alerts MaxContact users can customise the alerts they receive to guarantee they never miss important information. Scripting MaxContact’s powerful and customisable scripting utilises decision tree logic to guide users through your end-to-end processes. Targeting MaxContact enables management to drive performance within your business, with custom campaign targets able to be set. Permission MaxContact’s granular-level permissions ensure management can restrict what staff members are able to access. Custom reports MaxContact users can create unlimited real-time dashboards and custom reports to delve deep into data insights that provide meaningful answers. FROM THE BLOG Latest News, Expert Insight EXPERT INSIGHT - ALEX HARDING - DATAPHORIA Alex has enjoyed building Dataphoria into a trusted data-driven solutions provider for many successful Australian marketers since 2009. Daniel Harding Daniel Harding July 24, 2023 · 6 mins read The Team MEET MAXCONTACT: CRAIG SMITH As part of our Meet MaxContact series, we're turning the focus on ourselves and our clients to give you a little insight into the people that make up MaxContact. Daniel Harding Daniel Harding July 7, 2023 · 1 min read Latest News, Software WILL AI REPLACE CALL CENTRES? 5 WAYS AI IS CHANGING CALL CENTRES IN 2023 Daniel Harding Daniel Harding June 15, 2023 · 8 mins read What else do we offer? OTHER SOLUTIONS AVAILABLE Check out what other solutions are available within MaxContact and how they can help grow your business. Preview Dialler Scripting Progressive Dialler IVR Automation Predictive Dialler WorkForce VOIP Phone Dialler Business Analytics Inbound Quality Assurance Omni Channel Speech Analytics GET IN TOUCH WITH US TODAY! 15/8 Fairfax Street, Sippy Downs, Queensland, 4556. 1300 570 703 info@maxcontactaustralia.com.au GET STARTED WITH YOUR 30-DAY FREE TRIAL TODAY! First name Last name Phone number Email* Message FOOTER MaxContact was formed by a group of contact centre professionals who had a vision of supplying a feature-rich, reliable and scalable platform while delivering on promises, support and functionality. Facebook Twitter SOLUTIONS * Inbound * Outbound * Omni * Scripting * PCI-DSS Payment THE MAX DIFFERENCE * About MaxContact * Customer Testimonials * True Hosted * Support * Partners RESOURCES * Customer Success Stories * Brochures * Latest News * Online Publications LEGAL * Privacy Policy * Terms & Conditions 15/8 Fairfax Street, Sippy Downs, Queensland, 4556 / Call: AUD 1300 570 703 NZ 0800 197 020 Office Hours: Mon–Fri 8:00 am–4:30pm Sat–Sun closed © 2023 MaxContact. All rights reserved. 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