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MAIN NAV: PERSONAL SERVICES


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OUR INTERNATIONAL EXPORT SERVICES CONTINUE TO BE DISRUPTED FOLLOWING A CYBER
INCIDENT. THERE IS CURRENTLY A LIMITED SERVICE.

FOR MORE INFORMATION PLEASE CLICK HERE.


DOWNLOAD OUR APP

Track your items, buy postage, book a collection, find local drop off locations
and measure the size of your parcels - all on the Royal Mail App


DOWNLOAD OUR APP

Track your items, buy postage, book a collection, find local drop off locations
and measure the size of your parcels - all on the Royal Mail App




TRACK YOUR ITEMS

Just enter your tracking ID or scan the barcode to check the progress of your
deliveries

CHANGE YOUR DELIVERY OPTIONS

You can now change where your parcel is delivered, to a Safeplace or neighbour
after it has been sent

SEND AN ITEM

Buy postage in just a few steps. You can print your labels at home or take the
QR code on the app to a Royal Mail customer service point. You can save money
when you buy your parcel postage on our App*, effective 4 April 2022.
Find out more

BOOK A REDELIVERY

Missed a delivery? Quickly and easily book a redelivery

SERVICES NEAR YOU

Find your nearest Postbox, Parcel Postbox, Post Office branch or Royal Mail
Customer Service Point

PARCEL COLLECT

Book a collection from your home, Safeplace or workplace for just 60p per item

SEE POSTAGE HISTORY

Access previous labels and receipts bought for postage by using the new sending
history feature

AUGMENTED REALITY PARCEL SIZER

Use the new Augmented Reality Parcel Sizer to help you find the right format
size and price of your item

PUSH NOTIFICATIONS

Receive push notifications on your deliveries

LOOKING FOR SUPPORT AND ADVICE ON MOVING YOUR BUSINESS ONLINE NOW YOU’RE WORKING
FROM HOME?

Here’s our guide to posting with Royal Mail from the safety of your home


TRACK AN ITEM ON THE GO. IF YOU HAVE ALEXA, YOU CAN TRACK YOUR DELIVERY BY
SAYING AN ALIAS NAME YOU HAVE PREVIOUSLY ASSIGNED TO AN ITEM

For instructions on how to enable the Royal Mail skill on Alexa and link it to
the App, follow the link below
Royal Mail on Amazon Alexa Opens in a new window




*New online parcel prices compared to over-the-counter prices. Online prices
available only on the Royal Mail App and send.royalmail.com and
parcel.royalmail.com as well as via our online partners. Prices effective from 4
April 2022.


BREADCRUMB

 1. Home
 2. Current page: The Royal Mail app


ROYAL MAIL PRIMARY FOOTER PERSONAL

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 * MAIL
   
    * UK services
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 * OUR PARTNERS
   
    * Parcelforce WorldwideOpens in a new window
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    * Keep Me PostedOpens in a new window


ROYAL MAIL SOCIAL LINKS

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Together we can end domestic abuse


ROYAL MAIL SITE LINKS PERSONAL

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 * AccessibilityOpens in a new window
 * Cymraeg

© Royal Mail Group Limited 2023
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