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1 forms found in the DOM

POST https://www.shopmetrics.com/document.asp?alias=newsletter.subscription

<form action="https://www.shopmetrics.com/document.asp?alias=newsletter.subscription" method="post" class="flex-container">
  <legend class="align-center"><span>Subscribe</span> to our newsletters and get the latest updates</legend>
  <div class="subscription-holder align-center">
    <div class="gradient-border">
      <input type="email" name="email" placeholder="Your email address... ">
    </div>
    <input type="submit" name="subscribe" value="Subscribe" class="fill-gradient">
  </div>
</form>

Text Content

 * HOME
 * Products
   * Mystery Shopping Software
   * Customer Experience Management
   * Retail and Compliance Audits
   * Action Management
 * PLATFORM
 * RESOURCES
 * BLOG
 * COMPANY

START TODAY


SHOPMETRICS CX

We enable organizations to ACHIEVE EXCELLENCE in quality-of-service and customer
experience!

See it in action


SOLUTIONS FOR CUSTOMER EXPERIENCE EXCELLENCE


> MYSTERY SHOPPING SOFTWARE


> INTERNAL PROCESS EVALUATIONS


> VOICE OF THE CUSTOMER (VOC) SURVEYS


> ONLINE CUSTOMER REVIEWS AND RATINGS


REDEFINE OPERATIONAL EFFICIENCY WITH SHOPMETRICS CX AT THE CORE OF YOUR
OPERATIONS

Shopmetrics CX is the core of the CX Suite, an integrated ecosystem of products
covering your full operations. Service a wide spectrum of projects: Mystery
shopping, Internal audits, Retail audits, Telephone/web audits, In-store
demonstrations, Micro-gigs, and more.

Experience CX
Open Booklet

Experience CX
Open Booklet


INDUSTRY-LEADING A4 METHODOLOGY

Deliver superior value to your clients with a complete methodology to close the
quality management loop. Enable total service excellence through continuous
process improvement.




CONSISTENT ON MOBILE AND DESKTOP

 * Responsive design for a consistent user experience
 * Optimal navigation on various form-factors
 * Functions are adapted across devices and screens


SIMPLE TO CONFIGURE. BUILD PROCESS-SPECIFIC VIEWS WITH AN INTUITIVE APPLET
BUILDER:

 * GUI-based with various authoring options
 * Instant preview-as-you-build
 * Modern design enables easy adoption
 * Consistent and intuitive user experience




PROCESS-DRIVEN DESIGN

 * Navigation logically follows your business processes
 * Important process KPIs are prominently displayed and color-coded
 * Related records and data are easy to access


THE SERVICE EXCELLENCE PLATFORM


FIELD PORTAL


SHOPMETRICS CX


CX ANALYTICS


GIGSPOT


SURVEO


APTIVATE MICROLEARNING


PARTNER NETWORK


DATAVERSE CX


ACTIONATE ACTION MANAGEMENT

Experience CX


START TODAY

Get our help and ACHIEVE EXCELLENCE in quality-of-service and customer
experience for sustainable growth!

Request a demo

Subscribe to our newsletters and get the latest updates

 * HOME
 * PLATFORM
 * RESOURCES
 * COMPANY
 * CONTACT US

Products
 * Mystery Shopping Software
 * Customer Experience Management
 * Retail and Compliance Audits
 * Action Management

Get in touch
Americas
Research Metrics LLC
5121 Whiteford Rd, Suite 200
Sylvania, OH 43560
USA
sales@shopmetrics.com Europe and Asia
Shopmetrics Europe Ltd.
189 Slivnitsa Blvd.
Varna 9000, Bulgaria
sales@shopmetrics.com

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Shopmetrics, QUALITY AND SERVICE EXCELLENCE SOFTWARE, Shopmetrics Enterprise
Evolution 2024 and the Shopmetrics logo are trademarks of Research Metrics LLC.

Shopmetrics is part of the ResearchMetrics product suite.

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