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Solution Launch: Totalmobile's Employee Performance Insight (EPI) solution
provides in depth intelligence that enhances your understanding of the field
workforce.

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     management platform. Providing a wide range of capabilities to empower
     organisations to transform each stage of service delivery.
 * Capabilities
   * * Field Service ManagementSimplify field service processes. Improve
       operational transparency. Delight at every stage with field service
       management software.
     * Predictive Maintenance SoftwareMonitor your assets and optimise your
       workforce with real time predictive maintenance software
     * Mobile Work Order ManagementEffectively manage mobile work orders through
       real time management software
     * Maintenance SoftwareProviding visibility on all aspects of field
       maintenance operations
     * Employee SafetyProtect your frontline workforce, regardless of where they
       work or the work they complete.
   * * Field Engineer Scheduling SoftwareSchedule, dispatch and track field
       engineer jobs while automating business processes
     * Rota SoftwareEnsure efficiency of staff and improve service quality with
       Rostering Software Solution
     * Lone Worker ProtectionSafeguard your remote workforce with improved lone
       worker protection
     * Enterprise Asset ManagementMaintain operational assets and equipment
       while managing end-to-end lifecycles
     * Connected Field Service IoTAn IoT offering that underpins the next
       generation of Field Service Management
   * * Field Engineer TrackingComplete total visibility of all of your company’s
       field-based workforce
     * Mobile Workforce ManagementHelping to release the potential of your
       mobile workforce
     * Field Service DashboardsRefine existing services and gain powerful
       insights into your field workforce
     * Operational IntelligenceUncover opportunities to improve field service
       delivery
 * Company
   * * About UsTotalmobile is a market leader in field service and mobile
       workforce management technology
     * CareersAre you looking for a fresh start or a new opportunity? Browse our
       career listings and apply today!
   * * Contact UsFind our closest Totalmobile office, and get in touch with a
       member of our team
     * The Field Service BlogRead our frequently updated library of blogs,
       insights, articles and posts
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       Totalmobile
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       get dedicated support now
 * Resources
   * * All ResourcesBrowse all of our resources with our new updated Resource
       Hub
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       mobile working
     * Partners PortalNewWithin your Partner Portal, you now have access to many
       of our exclusive videos, guides, case studies and much more
   * * eBooksRead and discover actionable business insights, industry trends and
       innovation with our eBooks
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       more about us and our offerings
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       Totalmobile
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       Totalmobile product suite
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START YOUR JOURNEY TO


FIELD SERVICE EXCELLENCE

A fully integrated field service management platform that empowers organisations
to transform each stage of service delivery and experience unprecedented
results.

View Demo


VIEW A DEMO OF OUR LEADING FIELD SERVICE MANAGEMENT SOFTWARE

PRODUCT DEMO

READ HOW SOME OF OUR OUR 1,000 CUSTOMERS ARE TRANSFORMING SERVICE DELIVERY

READ CASE STUDIES

BOOK A CALL WITH ONE OF OUR EXPERTS TO BEGIN YOUR INNOVATION JOURNEY

CONTACT US



WELCOME TO TOTALMOBILE


WE’RE PASSIONATE ABOUT MAKING WORK AND THE LIVES OF MOBILE WORKERS BETTER, WITH
OUR UNPARALLELED FIELD SERVICE MANAGEMENT SOFTWARE

With our comprehensive range of

HIGHLY USABLE & INTEGRATED SOFTWARE SOLUTIONS

We enable field service organisations to

SIMPLIFY WORKING PROCESSES

And

DELIVER TRANSFORMATIONAL VALUE

Play Video

CASE STUDY


TLI GROUP

TLI Group is a utility infrastructure consultancy and construction company,
operating extensively within the utilities sector in Ireland and the UK.

TLI Group Case Study

> ”"Totalmobile provides a competitive advantage that is needed in this market.
> Totalmobile interacts with management systems and provides real time
> visibility of operations and a new level of understanding planned, versus
> actual cost and time."
> 
> 
> Cormac HowleyProject Manager SIRO FTTB, TLI Group


100

%
Visibility over field work

CASE STUDY


FIFE HEALTH & SOCIAL CARE PARTNERSHIP

Fife Council’s Health and Social Care Partnership is responsible for arranging
social care services for people and communities in Fife.

Fife Case Study

> ”"Totalmobile has revolutionised our service. We are now provided with a level
> of management intelligence and visibility we have never been able to see or
> report on before. This enables us to ensure that a higher level of planned
> care is delivered to those in need within the community."
> 
> 
> Karen MarwickBusiness Change Manager, Care at Home

35
%
Increase in the internal capacity to take on new service users (up from 1100 to
1450)

CASE STUDY


BAXI BOILERS

Baxi has implemented Insight from Totalmobile to provide a real-time
understanding of ongoing service performance for data-led decision-making rather
than gut feeling.

Baxi Case Study

> ”"The project has exceeded all our expectations. We knew it would be tough to
> find the marginal gains that would add up to big changes for our customers,
> our engineers and our bottom line, but working with Cognito iQ has yielded
> significant results."
> 
> 
> Steve RandallHead of Business Change, Baxi

35
%
Increase in the internal capacity to take on new service users (up from 1100 to
1450)

ALL CASE STUDIES



OUR SECTORS


BREAKING BOUNDARIES ACROSS MULTIPLE INDUSTRIES

Totalmobile’s suite of products are delivering benefits across a wide range of
sectors. Learn how we can help your organization transform how services are
delivered.


GOVERNMENT


EMERGENCY SERVICES


COMMERCIAL FIELD SERVICE


TRANSPORT


HEALTH & SOCIAL CARE


FACILITY MANAGEMENT


HOUSING & PROPERTY


UTILITIES & INFRASTRUCTURE

OUR FULL PRODUCT SUITE


INNOVATIVE CAPABILITIES THAT TRANSFORM FIELD SERVICE MANAGEMENT

 * Mobile Working
 * Scheduling
 * Work Order Management
 * Rostering
 * Lone Worker Protection
 * Analytics
 * 

MOBILISE



MOBILE WORKING

Mobile workforce management solution that empowers the mobile workforce with the
ability to capture intelligent data and access the information they need at the
point of service

FIND OUT MORE

POPULAR FEATURES

DATA CAPTURE

Record all relevant job information, including photos and client signatures, via
a mobile device at the point of service delivery.

WORKFLOW MANAGEMENT

Guide staff through a series of pre approved workflows and status updates to
ensure services are delivered in a compliant and consistent manner.

FOLIO ACCESS

Provide staff with the ability to access all relevant job related information,
providing them with the background details they require to deliver a great
service.

OPTIMISE



WORKFORCE SCHEDULING

Workforce scheduling technologies that ensures the efficient allocation of
resource to achieve complex scheduling goals, based on time, location,
availability and service levels.

FIND OUT MORE

POPULAR FEATURES

MANUAL ADVANCE SCHEDULING

Empower planners to view all required visits and efficiently schedule planned
work to available resources.

AUTOMATED ADVANCE SCHEDULING

Take advantage of advanced scheduling algorithms that dynamically create the
most effective schedule based on an individual organisation’s scheduling
objectives.

DYNAMIC DISPATCH

Assign work to staff one job at a time, based on skills location and work
requirements, after they have completed their most recent visit.

CONNECT



WORK ORDER MANAGEMENT

Intuitive job management solution that provides the visibility and control over
complex tasks, enabling the streamlined delivery of work and the ability to
react to potential risks.

FIND OUT MORE

POPULAR FEATURES

SELF CONTAINED WOM

A fully integrated, cloud based job management system that provides visibility
and control over all work orders.

STOCK MANAGEMENT

Track regularity of stock usage, streamline the ordering process and keep a
close eye on material costs.

REMOTE ASSISTANCE

A real time video based support capability that enables an operative at base to
provide support to a field worker or service user.

ORGANISE



ROSTERING SOLUTION

Flexible, comprehensive solution that enables organisations to deal with complex
rostering challenges and ensure the right people, with the right skills are
available at the right time.

FIND OUT MORE

POPULAR FEATURES

AUTOMATED ROSTER ALLOCATION

Creates efficient rosters that meet all KPIs and compliance standards, based on
staff availability and service demand

STAFF SELF SERVICE PORTAL

Provides visibility of rosters and assigned shifts, while enabling staff to
highlight availability and record absences.

3RD PARTY BROKERAGE

Integrate with contingency staff suppliers to efficiently fill any rostering
gaps.

PROTECT



LONE WORKER PROTECTION

Alert and location-based technologies that enables organisations to ensure the
safety employees and rapidly react to risks in the field

FIND OUT MORE

POPULAR FEATURES

ALERTS

Receive a range of different alerts from who can then be connected with a
response centre to escalate the situation as necessary.

GPS TRACKING

Easily view the location of all field workers so they can be located in an
emergency situation.

MANAGED SERVICE

A fully managed service that offers a low cost of ownership and presents all key
lone worker safety data via real time reports.

INSIGHT



ACCESS ANALYTICS

Complete operational intelligence that offers an unprecedented overview of
operational performance, as it unfolds.

FIND OUT MORE

POPULAR FEATURES

HISTORIC OPERATIONS ANALYSIS

Assess a comprehensive range of reports that provide an overview of past
operational and employee performance.

REAL-TIME OPERATIONAL ANALYSIS

Managers are provided with a live view of all aspects of ongoing service
delivery with potential risks clearly identified.

VIRTUAL COACH

Embraces historical data and machine learning to provide guidance on actions to
improve future service delivery.


BLOGS, NEWS & UPDATES

Go to Blog
News
October 5, 2023


REDDITCH BOROUGH COUNCIL PARTNERS WITH TOTALMOBILE TO TRANSFORM PROPERTY
SERVICES

Redditch Borough Council Partners With Totalmobile to transform service delivery
and better manage their 5,700 housing stock. BELFAST, Northern Ireland…
Totalmobile
Love1
BlogRostering
September 26, 2023


THE ROLE OF STAFF ENGAGEMENT IN SHIFT PATTERN CHANGE

The Role of Staff Engagement in Shift Pattern Change Altering shift patterns and
rosters is more than just a simple…
Edward Bell
Love0
BlogField Service Management
September 21, 2023


FIELD SERVICE MANAGEMENT FOR ENTERPRISE

Field Service Management for Enterprise It's 2023, and the smooth operation of
your field service enterprise hinges on two distinct…
Edward Bell
Love0


SEE OUR DEMO FOR A DEEPER INSIGHT INTO OUR FIELD SERVICE MANAGEMENT SOFTWARE

See How Totalmobile Helps your Organisation deliver More Services of the Highest
Quality at Reduced Cost.

View Demo
{6}

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PRODUCTS

 * Mobilise
 * Optimise
 * Connect
 * Protect
 * Organise
 * Insight
 * Utilise

CAPABILITIES

 * Field Service Management
 * Field Service Dashboards
 * Mobile Workforce Management
 * Field Engineer Tracking
 * Field Engineer Scheduling Software
 * Lone Worker Protection
 * Rota Software
 * Predictive Maintenance Software
 * Connected Field Service IoT
 * Mobile Work Order Management
 * Asset Management Inspection Software

SECTOR

 * Government
 * Facilities Management
 * Commercial Field Service
 * Transport & Logistics
 * Housing & Property
 * Health & Social Care
 * Emergency Services
 * Utilities & Infrastructure

RESOURCE

 * All Resources
 * Case Studies
 * eBooks
 * Research Papers
 * Videos
 * Savings Calculators

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© 2023 Totalmobile. Built by Blayney

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 * Solutions
   * By Sectors
     * Government
     * Emergency Services
     * Telecoms
     * Fire & Security
     * Utilities & Infrastructure
     * Health & Social Care
     * Transport
     * Housing & Property
     * Facilities Management
   * By Products
     * MobiliseMobile Working
     * OptimiseScheduling
     * ConnectWork Order Management
     * ProtectLone Worker Protection
     * OrganiseRostering
     * InsightField Service Intelligence
     * UtiliseField Operations
   * View Our PlatformLearn more about our fully integrated field service
     management platform. Providing a wide range of capabilities to empower
     organisations to transform each stage of service delivery.
 * Capabilities
   * Field Service ManagementSimplify field service processes. Improve
     operational transparency. Delight at every stage with field service
     management software.
   * Predictive Maintenance SoftwareMonitor your assets and optimise your
     workforce with real time predictive maintenance software
   * Mobile Work Order ManagementEffectively manage mobile work orders through
     real time management software
   * Maintenance SoftwareProviding visibility on all aspects of field
     maintenance operations
   * Employee SafetyProtect your frontline workforce, regardless of where they
     work or the work they complete.
   * Field Engineer Scheduling SoftwareSchedule, dispatch and track field
     engineer jobs while automating business processes
   * Rota SoftwareEnsure efficiency of staff and improve service quality with
     Rostering Software Solution
   * Lone Worker ProtectionSafeguard your remote workforce with improved lone
     worker protection
   * Enterprise Asset ManagementMaintain operational assets and equipment while
     managing end-to-end lifecycles
   * Connected Field Service IoTAn IoT offering that underpins the next
     generation of Field Service Management
   * Field Engineer TrackingComplete total visibility of all of your company’s
     field-based workforce
   * Mobile Workforce ManagementHelping to release the potential of your mobile
     workforce
   * Field Service DashboardsRefine existing services and gain powerful insights
     into your field workforce
   * Operational IntelligenceUncover opportunities to improve field service
     delivery
 * Company
   * About UsTotalmobile is a market leader in field service and mobile
     workforce management technology
   * CareersAre you looking for a fresh start or a new opportunity? Browse our
     career listings and apply today!
   * Contact UsFind our closest Totalmobile office, and get in touch with a
     member of our team
   * The Field Service BlogRead our frequently updated library of blogs,
     insights, articles and posts
   * News & UpdatesFor the very latest updates and internal news of all things
     Totalmobile
   * Support CentreWe’re here at every stage of your mobile working journey, get
     dedicated support now
 * Resources
   * All ResourcesBrowse all of our resources with our new updated Resource Hub
   * Case StudiesLearn more about our customers and how they have transformed
     mobile working
   * Partners PortalNewWithin your Partner Portal, you now have access to many
     of our exclusive videos, guides, case studies and much more
   * eBooksRead and discover actionable business insights, industry trends and
     innovation with our eBooks
   * Video & WebinarsWatch all of our latest videos & webinar content to learn
     more about us and our offerings
   * Research PapersTake a look at the latest industry research papers from
     Totalmobile
   * Product BrochuresBrowse our product brochures to learn more about the
     Totalmobile product suite
 * Demo

CONTACT US

Totalmobile Ltd
Pilot Point, 21 Clarendon Road
Belfast, BT1 3BG

T: +44 28 9033 0111
E: info@totalmobile.co.uk



© 2022 Totalmobile

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