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Skip to main content Solution Launch: Totalmobile's Employee Performance Insight (EPI) solution provides in depth intelligence that enhances your understanding of the field workforce. Learn More * twitter * facebook * linkedin * ESG * Careers * Support * Blog * Contact * Partners Hit enter to search or ESC to close Close Search * All Articles Menu * Solutions * By Sectors * Government * Emergency Services * Telecoms * Fire & Security * Utilities & Infrastructure * Health & Social Care * Transport * Housing & Property * Facilities Management * By Products * MobiliseMobile Working * OptimiseScheduling * ConnectWork Order Management * ProtectLone Worker Protection * OrganiseRostering * InsightField Service Intelligence * UtiliseField Operations * View Our PlatformLearn more about our fully integrated field service management platform. Providing a wide range of capabilities to empower organisations to transform each stage of service delivery. * Capabilities * * Field Service ManagementSimplify field service processes. Improve operational transparency. Delight at every stage with field service management software. * Predictive Maintenance SoftwareMonitor your assets and optimise your workforce with real time predictive maintenance software * Mobile Work Order ManagementEffectively manage mobile work orders through real time management software * Maintenance SoftwareProviding visibility on all aspects of field maintenance operations * Employee SafetyProtect your frontline workforce, regardless of where they work or the work they complete. * * Field Engineer Scheduling SoftwareSchedule, dispatch and track field engineer jobs while automating business processes * Rota SoftwareEnsure efficiency of staff and improve service quality with Rostering Software Solution * Lone Worker ProtectionSafeguard your remote workforce with improved lone worker protection * Enterprise Asset ManagementMaintain operational assets and equipment while managing end-to-end lifecycles * Connected Field Service IoTAn IoT offering that underpins the next generation of Field Service Management * * Field Engineer TrackingComplete total visibility of all of your company’s field-based workforce * Mobile Workforce ManagementHelping to release the potential of your mobile workforce * Field Service DashboardsRefine existing services and gain powerful insights into your field workforce * Operational IntelligenceUncover opportunities to improve field service delivery * Company * * About UsTotalmobile is a market leader in field service and mobile workforce management technology * CareersAre you looking for a fresh start or a new opportunity? Browse our career listings and apply today! * * Contact UsFind our closest Totalmobile office, and get in touch with a member of our team * The Field Service BlogRead our frequently updated library of blogs, insights, articles and posts * * News & UpdatesFor the very latest updates and internal news of all things Totalmobile * Support CentreWe’re here at every stage of your mobile working journey, get dedicated support now * Resources * * All ResourcesBrowse all of our resources with our new updated Resource Hub * Case StudiesLearn more about our customers and how they have transformed mobile working * Partners PortalNewWithin your Partner Portal, you now have access to many of our exclusive videos, guides, case studies and much more * * eBooksRead and discover actionable business insights, industry trends and innovation with our eBooks * Video & WebinarsWatch all of our latest videos & webinar content to learn more about us and our offerings * * Research PapersTake a look at the latest industry research papers from Totalmobile * Product BrochuresBrowse our product brochures to learn more about the Totalmobile product suite * Demo * All Articles START YOUR JOURNEY TO FIELD SERVICE EXCELLENCE A fully integrated field service management platform that empowers organisations to transform each stage of service delivery and experience unprecedented results. View Demo VIEW A DEMO OF OUR LEADING FIELD SERVICE MANAGEMENT SOFTWARE PRODUCT DEMO READ HOW SOME OF OUR OUR 1,000 CUSTOMERS ARE TRANSFORMING SERVICE DELIVERY READ CASE STUDIES BOOK A CALL WITH ONE OF OUR EXPERTS TO BEGIN YOUR INNOVATION JOURNEY CONTACT US WELCOME TO TOTALMOBILE WE’RE PASSIONATE ABOUT MAKING WORK AND THE LIVES OF MOBILE WORKERS BETTER, WITH OUR UNPARALLELED FIELD SERVICE MANAGEMENT SOFTWARE With our comprehensive range of HIGHLY USABLE & INTEGRATED SOFTWARE SOLUTIONS We enable field service organisations to SIMPLIFY WORKING PROCESSES And DELIVER TRANSFORMATIONAL VALUE Play Video CASE STUDY TLI GROUP TLI Group is a utility infrastructure consultancy and construction company, operating extensively within the utilities sector in Ireland and the UK. TLI Group Case Study > ”"Totalmobile provides a competitive advantage that is needed in this market. > Totalmobile interacts with management systems and provides real time > visibility of operations and a new level of understanding planned, versus > actual cost and time." > > > Cormac HowleyProject Manager SIRO FTTB, TLI Group 100 % Visibility over field work CASE STUDY FIFE HEALTH & SOCIAL CARE PARTNERSHIP Fife Council’s Health and Social Care Partnership is responsible for arranging social care services for people and communities in Fife. Fife Case Study > ”"Totalmobile has revolutionised our service. We are now provided with a level > of management intelligence and visibility we have never been able to see or > report on before. This enables us to ensure that a higher level of planned > care is delivered to those in need within the community." > > > Karen MarwickBusiness Change Manager, Care at Home 35 % Increase in the internal capacity to take on new service users (up from 1100 to 1450) CASE STUDY BAXI BOILERS Baxi has implemented Insight from Totalmobile to provide a real-time understanding of ongoing service performance for data-led decision-making rather than gut feeling. Baxi Case Study > ”"The project has exceeded all our expectations. We knew it would be tough to > find the marginal gains that would add up to big changes for our customers, > our engineers and our bottom line, but working with Cognito iQ has yielded > significant results." > > > Steve RandallHead of Business Change, Baxi 35 % Increase in the internal capacity to take on new service users (up from 1100 to 1450) ALL CASE STUDIES OUR SECTORS BREAKING BOUNDARIES ACROSS MULTIPLE INDUSTRIES Totalmobile’s suite of products are delivering benefits across a wide range of sectors. Learn how we can help your organization transform how services are delivered. GOVERNMENT EMERGENCY SERVICES COMMERCIAL FIELD SERVICE TRANSPORT HEALTH & SOCIAL CARE FACILITY MANAGEMENT HOUSING & PROPERTY UTILITIES & INFRASTRUCTURE OUR FULL PRODUCT SUITE INNOVATIVE CAPABILITIES THAT TRANSFORM FIELD SERVICE MANAGEMENT * Mobile Working * Scheduling * Work Order Management * Rostering * Lone Worker Protection * Analytics * MOBILISE MOBILE WORKING Mobile workforce management solution that empowers the mobile workforce with the ability to capture intelligent data and access the information they need at the point of service FIND OUT MORE POPULAR FEATURES DATA CAPTURE Record all relevant job information, including photos and client signatures, via a mobile device at the point of service delivery. WORKFLOW MANAGEMENT Guide staff through a series of pre approved workflows and status updates to ensure services are delivered in a compliant and consistent manner. FOLIO ACCESS Provide staff with the ability to access all relevant job related information, providing them with the background details they require to deliver a great service. OPTIMISE WORKFORCE SCHEDULING Workforce scheduling technologies that ensures the efficient allocation of resource to achieve complex scheduling goals, based on time, location, availability and service levels. FIND OUT MORE POPULAR FEATURES MANUAL ADVANCE SCHEDULING Empower planners to view all required visits and efficiently schedule planned work to available resources. AUTOMATED ADVANCE SCHEDULING Take advantage of advanced scheduling algorithms that dynamically create the most effective schedule based on an individual organisation’s scheduling objectives. DYNAMIC DISPATCH Assign work to staff one job at a time, based on skills location and work requirements, after they have completed their most recent visit. CONNECT WORK ORDER MANAGEMENT Intuitive job management solution that provides the visibility and control over complex tasks, enabling the streamlined delivery of work and the ability to react to potential risks. FIND OUT MORE POPULAR FEATURES SELF CONTAINED WOM A fully integrated, cloud based job management system that provides visibility and control over all work orders. STOCK MANAGEMENT Track regularity of stock usage, streamline the ordering process and keep a close eye on material costs. REMOTE ASSISTANCE A real time video based support capability that enables an operative at base to provide support to a field worker or service user. ORGANISE ROSTERING SOLUTION Flexible, comprehensive solution that enables organisations to deal with complex rostering challenges and ensure the right people, with the right skills are available at the right time. FIND OUT MORE POPULAR FEATURES AUTOMATED ROSTER ALLOCATION Creates efficient rosters that meet all KPIs and compliance standards, based on staff availability and service demand STAFF SELF SERVICE PORTAL Provides visibility of rosters and assigned shifts, while enabling staff to highlight availability and record absences. 3RD PARTY BROKERAGE Integrate with contingency staff suppliers to efficiently fill any rostering gaps. PROTECT LONE WORKER PROTECTION Alert and location-based technologies that enables organisations to ensure the safety employees and rapidly react to risks in the field FIND OUT MORE POPULAR FEATURES ALERTS Receive a range of different alerts from who can then be connected with a response centre to escalate the situation as necessary. GPS TRACKING Easily view the location of all field workers so they can be located in an emergency situation. MANAGED SERVICE A fully managed service that offers a low cost of ownership and presents all key lone worker safety data via real time reports. INSIGHT ACCESS ANALYTICS Complete operational intelligence that offers an unprecedented overview of operational performance, as it unfolds. FIND OUT MORE POPULAR FEATURES HISTORIC OPERATIONS ANALYSIS Assess a comprehensive range of reports that provide an overview of past operational and employee performance. REAL-TIME OPERATIONAL ANALYSIS Managers are provided with a live view of all aspects of ongoing service delivery with potential risks clearly identified. VIRTUAL COACH Embraces historical data and machine learning to provide guidance on actions to improve future service delivery. BLOGS, NEWS & UPDATES Go to Blog News October 5, 2023 REDDITCH BOROUGH COUNCIL PARTNERS WITH TOTALMOBILE TO TRANSFORM PROPERTY SERVICES Redditch Borough Council Partners With Totalmobile to transform service delivery and better manage their 5,700 housing stock. BELFAST, Northern Ireland… Totalmobile Love1 BlogRostering September 26, 2023 THE ROLE OF STAFF ENGAGEMENT IN SHIFT PATTERN CHANGE The Role of Staff Engagement in Shift Pattern Change Altering shift patterns and rosters is more than just a simple… Edward Bell Love0 BlogField Service Management September 21, 2023 FIELD SERVICE MANAGEMENT FOR ENTERPRISE Field Service Management for Enterprise It's 2023, and the smooth operation of your field service enterprise hinges on two distinct… Edward Bell Love0 SEE OUR DEMO FOR A DEEPER INSIGHT INTO OUR FIELD SERVICE MANAGEMENT SOFTWARE See How Totalmobile Helps your Organisation deliver More Services of the Highest Quality at Reduced Cost. View Demo {6} NAVIGATION * Homepage * Our Products * About Us * Contact * Our Demo * Support * Partners Portal PRODUCTS * Mobilise * Optimise * Connect * Protect * Organise * Insight * Utilise CAPABILITIES * Field Service Management * Field Service Dashboards * Mobile Workforce Management * Field Engineer Tracking * Field Engineer Scheduling Software * Lone Worker Protection * Rota Software * Predictive Maintenance Software * Connected Field Service IoT * Mobile Work Order Management * Asset Management Inspection Software SECTOR * Government * Facilities Management * Commercial Field Service * Transport & Logistics * Housing & Property * Health & Social Care * Emergency Services * Utilities & Infrastructure RESOURCE * All Resources * Case Studies * eBooks * Research Papers * Videos * Savings Calculators prev next * Privacy Notification * Cookie Notice * Quality Policy * Anti Slavery & Human Trafficking * Co Reg Number : NI018486 * * * * * Privacy Notification * Cookie Notice * Quality Policy * Anti Slavery & Human Trafficking * Co Reg Number : NI018486 © 2023 Totalmobile. Built by Blayney Menu Close Menu * Solutions * By Sectors * Government * Emergency Services * Telecoms * Fire & Security * Utilities & Infrastructure * Health & Social Care * Transport * Housing & Property * Facilities Management * By Products * MobiliseMobile Working * OptimiseScheduling * ConnectWork Order Management * ProtectLone Worker Protection * OrganiseRostering * InsightField Service Intelligence * UtiliseField Operations * View Our PlatformLearn more about our fully integrated field service management platform. Providing a wide range of capabilities to empower organisations to transform each stage of service delivery. * Capabilities * Field Service ManagementSimplify field service processes. Improve operational transparency. Delight at every stage with field service management software. * Predictive Maintenance SoftwareMonitor your assets and optimise your workforce with real time predictive maintenance software * Mobile Work Order ManagementEffectively manage mobile work orders through real time management software * Maintenance SoftwareProviding visibility on all aspects of field maintenance operations * Employee SafetyProtect your frontline workforce, regardless of where they work or the work they complete. * Field Engineer Scheduling SoftwareSchedule, dispatch and track field engineer jobs while automating business processes * Rota SoftwareEnsure efficiency of staff and improve service quality with Rostering Software Solution * Lone Worker ProtectionSafeguard your remote workforce with improved lone worker protection * Enterprise Asset ManagementMaintain operational assets and equipment while managing end-to-end lifecycles * Connected Field Service IoTAn IoT offering that underpins the next generation of Field Service Management * Field Engineer TrackingComplete total visibility of all of your company’s field-based workforce * Mobile Workforce ManagementHelping to release the potential of your mobile workforce * Field Service DashboardsRefine existing services and gain powerful insights into your field workforce * Operational IntelligenceUncover opportunities to improve field service delivery * Company * About UsTotalmobile is a market leader in field service and mobile workforce management technology * CareersAre you looking for a fresh start or a new opportunity? Browse our career listings and apply today! * Contact UsFind our closest Totalmobile office, and get in touch with a member of our team * The Field Service BlogRead our frequently updated library of blogs, insights, articles and posts * News & UpdatesFor the very latest updates and internal news of all things Totalmobile * Support CentreWe’re here at every stage of your mobile working journey, get dedicated support now * Resources * All ResourcesBrowse all of our resources with our new updated Resource Hub * Case StudiesLearn more about our customers and how they have transformed mobile working * Partners PortalNewWithin your Partner Portal, you now have access to many of our exclusive videos, guides, case studies and much more * eBooksRead and discover actionable business insights, industry trends and innovation with our eBooks * Video & WebinarsWatch all of our latest videos & webinar content to learn more about us and our offerings * Research PapersTake a look at the latest industry research papers from Totalmobile * Product BrochuresBrowse our product brochures to learn more about the Totalmobile product suite * Demo CONTACT US Totalmobile Ltd Pilot Point, 21 Clarendon Road Belfast, BT1 3BG T: +44 28 9033 0111 E: info@totalmobile.co.uk © 2022 Totalmobile * twitter * facebook * linkedin