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You are here:
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 2. Courses and qualifications
 3. Health Safety and environment HSE test and cards
 4. Book a test

 * Health Safety and environment HSE test and cards


BOOK A TEST

Information on this page is for those looking to book the CITB Health, Safety
and Environment (HS&E) test


BOOKING YOUR HS&E TEST

You can book your HS&E test in the following ways.


BOOK ONLINE

 1. You first need to register on the Pearson VUE CITB booking site (External
    link - Opens in a new tab or window)
 2. Once you have registered, you can then log onto the CITB booking site
    (External link - Opens in a new tab or window) to make your booking


BOOK BY PHONE

To book by phone, call 0344 994 4488. Lines are open from 8am to 8pm (Monday to
Friday), and from 8am to 12pm (Saturday).


BOOK VIA AN INTERNET TEST CENTRE (ITC)

Please contact your local ITC centre that facilitates the HS&E Test.


CHANGING YOUR TEST DATE

If you need to rebook your test, you must reschedule it at least 72 hours before
the test date:

 * It is free to change to an alternative test date online (External link -
   Opens in a new tab or window) if you do this at least 72 hours before the
   test date
 * You cannot reschedule your test less than 72 hours before the test date; you
   will lose your test fee completely in this instance.


COST OF THE HS&E TEST

The cost of taking the HS&E test is £22.50.


FURTHER INFORMATION

Further details can be found in the following sections:

Individual booking


WAYS TO BOOK

You can book your test:

 * online
 * by phone.

Please make sure you have read and understood our standard booking terms and
conditions (PDF, 477KB) before you make the booking.


BOOK ONLINE

 1. You first need to register on the Pearson VUE website (External link - Opens
    in a new tab or window).
 2. Once you have registered, you can then log onto the website (External link -
    Opens in a new tab or window) to make your booking.
    Make sure you have the necessary information (see list below) ready to enter
    into the online system.
 3. The test fee of £22.50 will be taken at the time of booking.


BOOK BY PHONE

To book by phone, call 0344 994 4488. Lines are open from 8am to 8pm Mondays to
Fridays, and from 8am to 12pm on Saturdays.

Welsh booking line: 0344 994 4490

You need to make sure you have all the necessary information ready to give over
the phone (see list below).

Please note that the booking phone lines are not open on Bank Holidays.


INFORMATION YOU NEED TO GIVE WHEN BOOKING

You need to have the following information ready to give when booking the test:

 * which type of HS&E test you want to take
 * which test centre (External link - Opens in a new tab or window) you take the
   test at
 * your full address
 * your CITB registration number if you have previously taken a HS&E test or
   applied for a CSCS, CPCS or CISRS card
 * your chosen method of payment; we accept debit and credit cards.
   Alternatively, you can pay with vouchers purchased from our online shop
   (External link - Opens in a new tab or window) (please note vouchers can only
   be redeemed at Pearson Professional Centres)
 * whether you need special assistance (e.g. translators, etc.) during your
   test.


ON THE DAY OF THE TEST

Make sure you do the following on the day of the test:

 * arrive at least 15 minutes before your test starts
 * bring your confirmation booking email or letter
 * bring ID that includes your photo and signature; see the full list of
   acceptable forms of ID (PDF, 120KB).
   If you do not have a suitable form of ID, you will need to fill in the
   Identification Waiver Form (PDF, 167KB). Instructions on how to complete and
   use the form are included in that document.
 * After your test, you must keep your Score Report safe as it has important
   information on it relating to your card application
 * You are required to bring and wear a face mask while at the test centre and
   whilst taking your exam.

Group booking

For 3 candidates or less, tests need to be booked individually online (External
link - Opens in a new tab or window) or by calling 0344 994 4488.


GROUP BOOKINGS (4 OR MORE CANDIDATES)

Group bookings for 4 or more candidates can be made online using our Navigator
Group Booking System.

To get started, you need to request a group booking account by completing this
form.

If you have previously set up an account and need to reset your password, add a
new user or request changes to your account, please
email groupbookings@citb.co.uk with full details – you don’t need to complete
the form again.

Once your account has been set up, you will be sent log in details and a link to
the system. Please note you will need to use this link within 7 days to activate
your account.

The Navigator Group Booking System allows you to book tests for multiple
candidates at a time by:

 * adding the names of all candidates you are booking for
 * selecting where you want them to take the test
 * picking a date and time for the test (subject to availability)
 * paying for all the tests using a credit or debit card

For candidates needing special assistance, you can book a voiceover and a
British Sign Language (BSL) video through the system. For other types of special
assistance, please email citb.testingspecialassistance@pearson.com or call 0344
994 4491 to request this.

Please make sure you have read and understood the booking terms and conditions
(PDF, 477KB) before you make a booking.

Mobile testing service


WHAT IS THE MOBILE TESTING SERVICE?

The mobile testing service involves setting up a temporary test centre in a
location or work site of your choosing anywhere in the UK, including Northern
Ireland.

This service can be more beneficial for you and your workforce as:

 * it saves on your workers' time and travel costs as they will not have to
   travel to a fixed test centre
 * you can pick a test date and time to suit you and your workers
 * The cost of taking the HS&E test using the Mobile Testing Service is from
   £31.50 per candidate

If you have ongoing testing needs, you can request a semi-permanent test centre
(a portable cabin) to be set up on-site.


BOOKING THE MOBILE TESTING SERVICE

 1. Before you book the service, read and fully understand the Mobile testing
    terms and conditions (PDF, 489KB).
 2. Register to use the Pearson secure file transfer portal (External link -
    Opens in a new tab or window), as you will need to submit your booking using
    this portal.
    * Read the Mobile testing and group secure email user guide on register and
      use the portal.
 3. You then need to fill in the booking request form, making sure you:
    * fill in when and where you want the service, and also your preferred
      delivery method
    * give the name of the candidate(s) taking the test - make sure the names
      are exactly as shown on the ID that they will have to bring with them to
      the test
    * give the CITB credit account number if you have one
    * indicate your preferred payment method in the covering email - if you're
      not using a credit or debit card to pay for the service, we will arrange a
      call-back to take payment
    * fill in the form completely, otherwise your booking will be rejected and
      you will have to start all over again.
 4. After you've submitted the form and paid for the service, you will receive
    confirmation for your booking by secure email.
    * We ask for payment at least 10 days before the test date.
    * Payment must have cleared into our bank account at least 6 working days
      before the test date before we send a booking confirmation.

Candidate(s) who will be taking the test will receive a confirmation
email/letter confirming their test slot. If you have asked your candidate(s) be
reminded of their test slot, they will receive an email or text message 24 hours
before the date.


CHANGING THE CANDIDATE LIST

If you need to change who will be taking the test, you must do this at least 6
working days before the test date. We cannot make any changes to the list after
this period.


ENQUIRIES AND FURTHER SUPPORT

Please email citb.mobiletesting@pearson.com or phone 0344 994 4492 if you need
additional help with mobile testing bookings.

Cancelling or rescheduling a test

You can:

 * reschedule or cancel a test online
 * reschedule or cancel a test by phone


RESCHEDULE OR CANCEL ONLINE

To cancel or reschedule a test, you need to login to the Pearson VUE test
booking system (External link - Opens in a new tab or window). You will need the
username and password you used when you first registered to use the system.

If you do not have a login, you can register for an account (External link -
Opens in a new tab or window) to manage your test booking.

RESCHEDULING THE TEST

You must reschedule your test at least 72 hours before the test date:

 * it is free to change to a different test date online if you do this at least
   72 hours before the test date
 * you cannot reschedule your test less than 72 hours before the test date; you
   will lose your test fee completely in this instance.

CANCELLING THE TEST

To cancel your test and get a full refund of your test fee, you need to do
this online at least 72 hours before the test date.

Your test fee will not be refunded if you cancel your test less than 72
hours before the test date.

Refunds will be made:

 * to the debit or credit card used at the time of the booking
 * by cheque within 15 working days from the date you cancelled the booked test
   online.

You will not get a refund if you paid by vouchers. Instead, you
can reschedule the test for another date, so long as you do this at least 72
hours before the test date.


RESCHEDULE OR CANCEL BY PHONE

To reschedule or cancel your test, call 0344 994 4488. The line is open from 8am
to 8pm Monday to Friday, and 8am to 12pm on Saturdays. The line is closed during
Bank Holidays.

RESCHEDULING THE TEST

 * If you reschedule by phone at least 72 hours before the test date, you will
   be charged £5 to change the date.
 * You cannot reschedule your test less than 72 hours before the test date; you
   will lose your test fee completely in this instance.

CANCELLING THE TEST

 * If you cancel by phone at least 72 hours before the test date, you will get a
   refund, minus a £10 administration fee.
 * If you cancel by phone less than 72 hours before the test date, you will not
   get any refund of your test fee.

Refunds will be made:

 * to the debit or credit card used at the time of the booking
 * by cheque within 15 working days from the date you cancelled the booked test
   online.

You will not get a refund if you paid by vouchers. Instead, you
can reschedule the test for another date so long as you do this at least 72
hours before the test date (see rescheduling the test by phone above).

Full details are available in the booking terms and conditions (PDF, 477KB).

I'm under 16, what do I need to do?

You will need to take a completed parental consent form with you to your test
and you will need to contact our customer service centre on 0344 994 4488 for
help with your booking.

In the exceptional circumstance that you don’t have any photographic
identification, you will also need to take a completed Under 16 confirmation of
ID Form (PDF, 160KB), signed by a member of the teaching staff at the school or
college that you attend.


YOU MAY BE INTERESTED IN...

 * About the CITB Health, Safety and Environment (HS&E) test
 * Preparing for the CITB HS&E test
 * HS&E test support
 * Construction card schemes


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