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Submission: On December 26 via api from AE — Scanned from ES
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Skip to main content Menu text Menu close text Marriott Logo Marriott Logo * Find & Reserve * Special Offers * Meetings & Events * Vacations * Our Brands * Our Credit Cards * About Marriott Bonvoy * Careers at Marriott Language Selector English(US) Help Select a Language English(US) Русский اللغة العربية Close Close Dialog PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION Pik Palace, Shahdag, Autograph Collection 4.3 out of 5 stars, average rating value. Read 160 Reviews. Same page link. 4.3 (160) ★★★★★ ★★★★★ 4.3 out of 5 stars. Read reviews for Pik Palace, Shahdag, Autograph Collection 4.3 160 Reviews This action will navigate to reviews. Search topics and reviews ϙ Search topics and reviews ✘ Clear Search field ϙ Search REVIEWS RATING SNAPSHOT Select a row below to filter reviews. 5☆ stars 100 100 reviews with 5 stars. Select to filter reviews with 5 stars. 4☆ stars 32 32 reviews with 4 stars. Select to filter reviews with 4 stars. 3☆ stars 15 15 reviews with 3 stars. Select to filter reviews with 3 stars. 2☆ stars 2 2 reviews with 2 stars. Select to filter reviews with 2 stars. 1☆ stars 11 11 reviews with 1 star. Select to filter reviews with 1 star. AVERAGE CUSTOMER RATINGS Overall ☆☆☆☆☆ ☆☆☆☆☆ 4.3 Overall, average rating value is 4.3 of 5. Cleanliness * * * * * * 4.6 Cleanliness, average rating value is 4.6 of 5. Dining * * * * * * 4.0 Dining, average rating value is 4 of 5. Location * * * * * * 4.8 Location, average rating value is 4.8 of 5. Service * * * * * * 4.3 Service, average rating value is 4.3 of 5. Amenities * * * * * * 4.4 Amenities, average rating value is 4.4 of 5. Value for the Money * * * * * * 4.2 Value for the Money, average rating value is 4.2 of 5. 1–10 of 160 Reviews ≡ Filter Reviews Clicking on the following button will update the content below ▼ Rating Filter by Rating Filter by Rating 1 star 2 stars 3 stars 4 stars 5 stars ▼ Age: Filter by Age: Filter by Age: 18-25 26-40 40-60 60+ ▼ Member Level: Filter by Member Level: Filter by Member Level: Member Silver Gold Platinum Titanium Ambassador Non-Member ▼ Traveler Type: Filter by Traveler Type: Filter by Traveler Type: Solo Couple Family Group ▼ Families Filter by Families Filter by Families Yes No ▼ Couples Filter by Couples Filter by Couples Yes No ▼ Groups Filter by Groups Filter by Groups Yes No ▼ Business Filter by Business Filter by Business Yes No ▼ Leisure Filter by Leisure Filter by Leisure Yes No ▼ Weekend Filter by Weekend Filter by Weekend Yes No ▼ Sightseeing Filter by Sightseeing Filter by Sightseeing Yes No ▼ Romantic Filter by Romantic Filter by Romantic Yes No ▼ Shopping Filter by Shopping Filter by Shopping No ▼ Local Attractions Filter by Local Attractions Filter by Local Attractions Yes No ▼ Outdoor Activities Filter by Outdoor Activities Filter by Outdoor Activities Yes No ▼ Beach Filter by Beach Filter by Beach No ▼ Public Transportation Filter by Public Transportation Filter by Public Transportation No ▼ Bike Friendly Filter by Bike Friendly Filter by Bike Friendly Yes No ▼ Music and Nightlife Filter by Music and Nightlife Filter by Music and Nightlife Yes No ▼ Other Filter by Other Filter by Other Yes No ▼ Not Recommend Filter by Not Recommend Filter by Not Recommend Yes No ▼ Locale Filter by Locale Filter by Locale English English (United States) ACTIVE FILTERS * Active Filters 1 star Remove Filter 1 star ✘ * Active Filters 2 stars Remove Filter 2 stars ✘ * Active Filters 3 stars Remove Filter 3 stars ✘ * Active Filters 4 stars Remove Filter 4 stars ✘ * Active Filters 5 stars Remove Filter 5 stars ✘ * Active Filters 18-25 Remove Filter 18-25 ✘ * Active Filters 26-40 Remove Filter 26-40 ✘ * Active Filters 40-60 Remove Filter 40-60 ✘ * Active Filters 60+ Remove Filter 60+ ✘ * Active Filters Member Remove Filter Member ✘ * Active Filters Silver Remove Filter Silver ✘ * Active Filters Gold Remove Filter Gold ✘ * Active Filters Platinum Remove Filter Platinum ✘ * Active Filters Titanium Remove Filter Titanium ✘ * Active Filters Ambassador Remove Filter Ambassador ✘ * Active Filters Non-Member Remove Filter Non-Member ✘ * Active Filters Solo Remove Filter Solo ✘ * Active Filters Couple Remove Filter Couple ✘ * Active Filters Family Remove Filter Family ✘ * Active Filters Group Remove Filter Group ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters No Remove Filter No ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters English Remove Filter English ✘ * Active Filters English (United States) Remove Filter English (United States) ✘ * Clear All ✘ Clear All Filters 1. Pik Palace, Shahdag, Autograph Collection HEIAI27 HEIAI27 * Review 1 * Votes 0 * Member Level: Gold * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars. HEIAI27 · 3 days ago MR No one cares about ur tier level * Cleanliness * * * * * * Cleanliness, 3 out of 5 * Dining * * * * * * Dining, 2 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 3 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 2 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 3 days ago Dear Valued Guest, Thank you for sharing your feedback with us. We truly value our Gold members and strive to provide the best possible experience. Regarding your upgrade request, please note that upgrades are subject to availability at the time of check-in. While we do our best to accommodate such requests, they may not always be possible depending on the current occupancy and room availability. We appreciate your understanding and look forward to welcoming you again soon. Emil Ahmadov Front Office Manager Helpful? Yes · 0 No · 0 Report 2. Pik Palace, Shahdag, Autograph Collection JINAL JINAL * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars. JINAL · 8 days ago WONDERFUL Wonderful property but it was not completely open and we were not aware * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 4 out of 5 * Amenities * * * * * * Amenities, 3 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 3. Pik Palace, Shahdag, Autograph Collection PARVIZ TAHIROV PARVIZ TAHIROV * Review 1 * Votes 0 * Member Level: Non-Member * Traveler Type: Group ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. PARVIZ TAHIROV · 13 days ago MAGICAL WINTER IN THE MOUNTAINS Everything in this hotel is perfect and gives you a feeling of magic and fairy tales in the snowy mountains. The hotel's specialty is the heated outdoor pool. Swimming in a pool surrounded by snow feels fantastic. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 4. Pik Palace, Shahdag, Autograph Collection FOOD LOVER FOOD LOVER * Review 1 * Votes 0 * Member Level: Platinum * Traveler Type: Group ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. FOOD LOVER · 14 days ago MOUNTAIN ESCAPE Beaitiful hotel in fresh air green mountains of Azerbaijan. Great food, great warm service… * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 5. Pik Palace, Shahdag, Autograph Collection ANFAL ALENEZI ANFAL ALENEZI * Review 1 * Votes 0 * Member Level: Non-Member * Traveler Type: Group ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars. ANFAL ALENEZI · 15 days ago REVIEW the stay was nice and comfortable. once comment is that it was too warm and we were unable to adjust the cooling system to our need. the toilet in the room could be adjusted so it accommodate all type of cultures. Also the breakfast buffet could be more diverse. we would also suggest that winter activities to be arranged by the hotels. other wise the service was excellent with very friendly staff who accommodated all of our needs. the anterior designing was magnificent. i would definitely recommend the hotel to others. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 2 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 4 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 6. Pik Palace, Shahdag, Autograph Collection MANISH AGARWAL MANISH AGARWAL * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. MANISH AGARWAL · 9 months ago SUPERB PROPERTY Excellent stay place with beautiful views and superb hygiene. Very supportive staff as well. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 7. Pik Palace, Shahdag, Autograph Collection RICHARD RICHARD * Review 1 * Votes 0 * Member Level: Gold * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. RICHARD · 9 months ago BEAUTIFUL HOTEL AND EXCELLENT SERVICE My family and I had a great stay at the Pik Palace. The location in the Greater Caucasus is very impressive. For beginner and intermediate level skiers, the mountain is a great find as it is never crowded. The food and beverage quality and service in the hotel also exceeded our expectations. Happy to recommend this destination. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 8. Pik Palace, Shahdag, Autograph Collection ROHAN ROHAN * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. ROHAN · 9 months ago SUPER LUXURIOUS STAY Big rooms, outdoor heated pool and a wonderful staff who's always there to help. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 9. Pik Palace, Shahdag, Autograph Collection YASH YASH * Review 1 * Votes 0 * Member Level: Gold * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars. YASH · 9 months ago BAD EXPERIENCE My recent stay at Pik Palace, Shahdag, Autograph Collection was a mix of positives and negatives. While the rooms were spacious and elegantly furnished, my experience was marred by several shortcomings in the service.Regrettably, the reception staff seemed inadequately trained. Despite my explicit request to settle my bill in cash, they charged my credit card without permission and encountered difficulties reversing the transaction. This lack of professionalism and courtesy was disappointing.Moreover, language barriers at the restaurants made it challenging to communicate my dietary preferences effectively, as none of the staff were proficient in English.Although the accommodations were pleasant, the overall service quality at Pik Palace, Shahdag, Autograph Collection fell below expectations due to untrained staff and communication obstacles.As a Gold member of the Bonvoy group, I anticipated a higher level of recognition and service, which was notably absent during my stay. In contrast to previous experiences at other Bonvoy properties where I felt valued and received special treatment, my stay at Pik Palace left me feeling overlooked and disappointed. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 3 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 3 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 9 months ago Dear Valued Guest, Thank you for taking the time to let us know about your experience while staying with us. We really appreciate your loyalty as Gold Elite member and we regret to hear that you faced lack of service during your stay Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your satisfaction is important to us and we will definitely share your important feedback with leadership team to ensure the necessary guidelines are in place and reviewed to prevent them from occurring in the future. Furthermore I would like personally apologize for not placing your request properly at check in regarding settling bill. Once more I talked to the staff and to be more attentive overall they informed me that was mistakenly happened as human factor. And we took your feedback serious and really helpful to find out weak parts to improve On the other hand regarding Language barrier in restaurants we work hard on it Thank you again Mr. Sanghavi bringing such important points into our attention I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ilkin Sharifzada Front Office Manager Helpful? Yes · 0 No · 0 Report 10. Pik Palace, Shahdag, Autograph Collection Anonymous Anonymous * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. Anonymous · 9 months ago HEAVEN ON EARTH ! A fantastic place to enjoi ski activity with amazing staff and serviceses to take care of you every need * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment Load More * Overview * Gallery * Accommodations * Restaurants & Bars * Experiences * Meetings & Weddings PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION 4.3 • 160 Reviews Ratings are compiled based on customer ratings provided in satisfaction surveys after guests have completed their stay. VIEW MAP VIEW MAP +994 12-310-2010 RESERVE Cancel DATES (1 NIGHT) NIGHTS) Thu, Dec 26 Fri, Dec 27 Flexible in December 2024 Specific Dates Flexible Dates Sun Mon Tue Wed Thu Fri Sat NextDecember 2024NextSunMonTueWedThuFriSat24252627282930123456789101112131415161718192021222324252627282930311234 NextJanuary 2025 NextSunMonTueWedThuFriSat2930311234567891011121314151617181920212223242526272829303112345678 Thu, Dec 26-Fri, Dec 27CancelDone Number of Nights - 1 + December 2024January 2025February 2025March 2025April 2025May 2025June 2025July 2025August 2025September 2025October 2025November 2025 Done Continue with 1 NIGHT NIGHTS Rooms & Guests 1 Room, Rooms, 1 Adult Adults 1 Child Children Maximum 8 guests per room Rooms (Max: 3 Rooms/person) - 1 + Adults (Max: 8 total guests/room) - 1 + Children (Max: 8 total guests/room) - 0 + AGE OF CHILDREN (REQUIRED) Done Special Rates Lowest Regular Rate Special Rates/points Select a Rate Lowest Regular Rate Corp/Promo Code × Senior Discount AAA/CAA Government & Military Group Code × Marriott Bonvoy Points ADD CORP/PROMO CODE Done View Rates Ratings & Reviews Bazaar Voice * DINING PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION ENJOY FOOD AND DRINKS OFFERED AT PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION Experience a culinary adventure Savor local Azeri and international cuisines paired with exceptional wines at Alpina Brasserie and wine bar or enjoy handmade chocolates, fondue, sandwiches, burgers, pizza, and afternoon tea at Chocolate Caffe At This Hotel ALPINA RESTAURANT International Alpina, our stunning restaurant offers a delightful breakfast experience with a captivating view of snowy mountains through our high-ceiling windows. We take great pride in presenting an extensive selection of local and international dishes at our buffet. Everyday 7:00 AM-11:00 AM 6:30 PM-12:00 AM More Dress Code: Smart Casual TERRAZA RESTAURANT Mediterranean Terraza Restaurant a unique culinary journey with specially crafted flavors by our Italian Chef, bringing the best of Italy and the Mediterranean to your plate. Enjoy regional nights, each featuring dishes from specific Italian regions. Everyday 12:00 PM-5:00 PM 6:30 PM-12:00 AM More Dress Code: Smart Casual CHOCOLATE CAFÉ Deli As winter approaches, indulge in the warmth of our Chocolate Cafe with themed pastries, brownies, macaroons, marshmallows, mocktails, and beloved classics like hot chocolate and pumpkin spice latte. All while enjoying a live piano performance. Everyday 7:00 AM-11:00 PM More Dress Code: Smart Casual PIK LOUNGE - SPORT BAR Experience the joy of sports with friends and family at our Sports Bar. Catch the best in sports, from the Champion's League to Formula 1, on multiple screens every day from 12 PM to 2 AM. Don't miss our Happy Hour for great drink specials! Everyday 5:00 PM-2:00 AM MORE OPTIONS NEARBY International Aspen Grill Restaurant 0.1 KM Aspen Grill & Lounge specializes in prime cuts of meat and grilled steaks, as well as regional dishes and kebabs. Open for Breakfast & Lunch & Dinner Dress Code: Casual International Aspen Lounge 0.1 KM Lounge bar style with Duo Live Jazz band at night. Open for Dinner Dress Code: Casual Coffee House Mocca Café 0.1 KM Meet, greet, and connect at this friendly coffee house. Open for Breakfast & Lunch & Dinner Dress Code: Casual English Aspen Bar 0.1 KM Bar style setup with international Deli menu and English afternoon tea time. Open for Dinner Dress Code: Casual FREQUENTLY ASKED QUESTIONS What restaurants does Pik Palace, Shahdag, Autograph Collection have on property? The on-property restaurants at Pik Palace, Shahdag, Autograph Collection are: Alpina Restaurant Terraza Restaurant Chocolate Café Pik Lounge - Sport Bar Does Pik Palace, Shahdag, Autograph Collection offer room service? Yes, room service is available at Pik Palace, Shahdag, Autograph Collection. What cuisine is offered at Pik Palace, Shahdag, Autograph Collection? The cuisines offered at Pik Palace, Shahdag, Autograph Collection are: Mediterranean at Terraza Restaurant Pub at Pik Lounge - Sport Bar Deli at Chocolate Café International at Alpina Restaurant Does Pik Palace, Shahdag, Autograph Collection offer complimentary breakfast? Free Buffet Breakfast is available at Pik Palace, Shahdag, Autograph Collection during the following hours: Monday-Sunday 7:00 - 11:00 AM. Unlock your stay with the Marriott Bonvoy™ App PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION® Overview Gallery Accommodations Restaurants & Bars Experiences Meetings & Weddings Follow Pik Palace, Shahdag, Autograph Collection Facebook Twitter Instagram Gusar-Laza Road Km 29, Shahdag, Gusar, Azerbaijan Fax: +994 12-3102010 Follow Pik Palace, Shahdag, Autograph Collection Facebook Twitter Instagram 1. Marriott Bonvoy 2. Destinations 3. Pik Palace, Shahdag, Autograph Collection 4. 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