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PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION

Pik Palace, Shahdag, Autograph Collection 4.3 out of 5 stars, average rating
value. Read 160 Reviews. Same page link.

4.3
 
(160)
★★★★★ ★★★★★ 4.3 out of 5 stars. Read reviews for Pik Palace, Shahdag, Autograph
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AVERAGE CUSTOMER RATINGS

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☆☆☆☆☆ ☆☆☆☆☆ 4.3 Overall, average rating value is 4.3 of 5. 
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4.6 Cleanliness, average rating value is 4.6 of 5. 
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4.0 Dining, average rating value is 4 of 5. 
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4.8 Location, average rating value is 4.8 of 5. 
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4.3 Service, average rating value is 4.3 of 5. 
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4.4 Amenities, average rating value is 4.4 of 5. 
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4.2 Value for the Money, average rating value is 4.2 of 5. 
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 1.  Pik Palace, Shahdag, Autograph Collection
     
     
     HEIAI27
     
     
     HEIAI27
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Gold
      * Traveler Type: Solo
     
     ☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars.
     
     
     HEIAI27
     
     · 3 days ago  
     
     
     MR
     
     No one cares about ur tier level
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 3 out of 5   
      * Dining
      *  * 
         * 
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        Dining, 2 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 3 out of 5   
      * Amenities
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        Amenities, 4 out of 5   
      * Value for the Money
      *  * 
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        Value for the Money, 2 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
     Comment
     
      1. GSSSocialProperty
         · 3 days ago  
         
         
         Dear Valued Guest,
         Thank you for sharing your feedback with us. We truly value our Gold
         members and strive to provide the best possible experience. Regarding
         your upgrade request, please note that upgrades are subject to
         availability at the time of check-in. While we do our best to
         accommodate such requests, they may not always be possible depending on
         the current occupancy and room availability.
         We appreciate your understanding and look forward to welcoming you
         again soon.
         Emil Ahmadov
         Front Office Manager
         
         
         
         Helpful?
         
         Yes · 0 No · 0
         Report

 2.  Pik Palace, Shahdag, Autograph Collection
     
     
     JINAL
     
     
     JINAL
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
     
     
     JINAL
     
     · 8 days ago  
     
     
     WONDERFUL
     
     Wonderful property but it was not completely open and we were not aware
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 4 out of 5   
      * Dining
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        Dining, 4 out of 5   
      * Location
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        Location, 5 out of 5   
      * Service
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        Service, 4 out of 5   
      * Amenities
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        Amenities, 3 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 4 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
     Comment
     
     
 3.  Pik Palace, Shahdag, Autograph Collection
     
     
     PARVIZ TAHIROV
     
     
     PARVIZ TAHIROV
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Non-Member
      * Traveler Type: Group
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     PARVIZ TAHIROV
     
     · 13 days ago  
     
     
     MAGICAL WINTER IN THE MOUNTAINS
     
     Everything in this hotel is perfect and gives you a feeling of magic and
     fairy tales in the snowy mountains. The hotel's specialty is the heated
     outdoor pool. Swimming in a pool surrounded by snow feels fantastic.
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 5 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
      *  * 
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
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 4.  Pik Palace, Shahdag, Autograph Collection
     
     
     FOOD LOVER
     
     
     FOOD LOVER
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Platinum
      * Traveler Type: Group
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     FOOD LOVER
     
     · 14 days ago  
     
     
     MOUNTAIN ESCAPE
     
     Beaitiful hotel in fresh air green mountains of Azerbaijan. Great food,
     great warm service…
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 5 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
      *  * 
         * 
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
     Comment
     
     
 5.  Pik Palace, Shahdag, Autograph Collection
     
     
     ANFAL ALENEZI
     
     
     ANFAL ALENEZI
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Non-Member
      * Traveler Type: Group
     
     ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
     
     
     ANFAL ALENEZI
     
     · 15 days ago  
     
     
     REVIEW
     
     the stay was nice and comfortable. once comment is that it was too warm and
     we were unable to adjust the cooling system to our need. the toilet in the
     room could be adjusted so it accommodate all type of cultures. Also the
     breakfast buffet could be more diverse.
     
     we would also suggest that winter activities to be arranged by the hotels.
     
     other wise the service was excellent with very friendly staff who
     accommodated all of our needs. the anterior designing was magnificent.
     
     i would definitely recommend the hotel to others.
     
     
      * Cleanliness
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        Cleanliness, 4 out of 5   
      * Dining
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        Dining, 2 out of 5   
      * Location
      *  * 
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        Location, 4 out of 5   
      * Service
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        Service, 4 out of 5   
      * Amenities
      *  * 
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        Amenities, 4 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 4 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
     Comment
     
     
 6.  Pik Palace, Shahdag, Autograph Collection
     
     
     MANISH AGARWAL
     
     
     MANISH AGARWAL
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     MANISH AGARWAL
     
     · 9 months ago  
     
     
     SUPERB PROPERTY
     
     Excellent stay place with beautiful views and superb hygiene. Very
     supportive staff as well.
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 5 out of 5   
      * Location
      *  * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
      *  * 
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
     Comment
     
     
 7.  Pik Palace, Shahdag, Autograph Collection
     
     
     RICHARD
     
     
     RICHARD
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Gold
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     RICHARD
     
     · 9 months ago  
     
     
     BEAUTIFUL HOTEL AND EXCELLENT SERVICE
     
     My family and I had a great stay at the Pik Palace. The location in the
     Greater Caucasus is very impressive. For beginner and intermediate level
     skiers, the mountain is a great find as it is never crowded. The food and
     beverage quality and service in the hotel also exceeded our expectations.
     Happy to recommend this destination.
     
     
      * Cleanliness
      *  * 
         * 
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        Cleanliness, 4 out of 5   
      * Dining
      *  * 
         * 
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        Dining, 4 out of 5   
      * Location
      *  * 
         * 
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        Location, 5 out of 5   
      * Service
      *  * 
         * 
         * 
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         * 
        
        Service, 5 out of 5   
      * Amenities
      *  * 
         * 
         * 
         * 
         * 
        
        Amenities, 4 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 5 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
     Comment
     
     
 8.  Pik Palace, Shahdag, Autograph Collection
     
     
     ROHAN
     
     
     ROHAN
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     
     
     ROHAN
     
     · 9 months ago  
     
     
     SUPER LUXURIOUS STAY
     
     Big rooms, outdoor heated pool and a wonderful staff who's always there to
     help.
     
     
      * Cleanliness
      *  * 
         * 
         * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
         * 
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        Dining, 4 out of 5   
      * Location
      *  * 
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        Location, 4 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
      * Amenities
      *  * 
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        Amenities, 5 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 4 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
     Comment
     
     
 9.  Pik Palace, Shahdag, Autograph Collection
     
     
     YASH
     
     
     YASH
     
     
      * Review 1
      * Votes 0
     
      * Member Level: Gold
      * Traveler Type: Couple
     
     ☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars.
     
     
     YASH
     
     · 9 months ago  
     
     
     BAD EXPERIENCE
     
     My recent stay at Pik Palace, Shahdag, Autograph Collection was a mix of
     positives and negatives. While the rooms were spacious and elegantly
     furnished, my experience was marred by several shortcomings in the
     service.Regrettably, the reception staff seemed inadequately trained.
     Despite my explicit request to settle my bill in cash, they charged my
     credit card without permission and encountered difficulties reversing the
     transaction. This lack of professionalism and courtesy was
     disappointing.Moreover, language barriers at the restaurants made it
     challenging to communicate my dietary preferences effectively, as none of
     the staff were proficient in English.Although the accommodations were
     pleasant, the overall service quality at Pik Palace, Shahdag, Autograph
     Collection fell below expectations due to untrained staff and communication
     obstacles.As a Gold member of the Bonvoy group, I anticipated a higher
     level of recognition and service, which was notably absent during my stay.
     In contrast to previous experiences at other Bonvoy properties where I felt
     valued and received special treatment, my stay at Pik Palace left me
     feeling overlooked and disappointed.
     
     
      * Cleanliness
      *  * 
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        Cleanliness, 4 out of 5   
      * Dining
      *  * 
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        Dining, 3 out of 5   
      * Location
      *  * 
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        Location, 4 out of 5   
      * Service
      *  * 
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        Service, 3 out of 5   
      * Amenities
      *  * 
         * 
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         * 
        
        Amenities, 4 out of 5   
      * Value for the Money
      *  * 
         * 
         * 
         * 
         * 
        
        Value for the Money, 3 out of 5   
     
     Was it helpful?
     Yes · 0 No · 0
     Report
     Comment
     
      1. GSSSocialProperty
         · 9 months ago  
         
         
         Dear Valued Guest,
         
         Thank you for taking the time to let us know about your experience
         while staying with us.
         
         We really appreciate your loyalty as Gold Elite member and we regret to
         hear that you faced lack of service during your stay
         Providing the highest level of hospitality is our number one priority
         and I sincerely apologize for failing to meet your expectations. Your
         satisfaction is important to us and we will definitely share your
         important feedback with leadership team to ensure the necessary
         guidelines are in place and reviewed to prevent them from occurring in
         the future.
         
         Furthermore I would like personally apologize for not placing your
         request properly at check in regarding settling bill. Once more I
         talked to the staff and to be more attentive overall they informed me
         that was mistakenly happened as human factor. And we took your feedback
         serious and really helpful to find out weak parts to improve
         
         On the other hand regarding Language barrier in restaurants we work
         hard on it Thank you again Mr. Sanghavi bringing such important points
         into our attention
         
         I hope you choose to stay with us again when your travels bring you
         back to the area.
         
         Sincerely,
         Ilkin Sharifzada
         Front Office Manager
         
         
         
         Helpful?
         
         Yes · 0 No · 0
         Report

 10. Pik Palace, Shahdag, Autograph Collection
     Anonymous
     Anonymous
     
      * Review 1
      * Votes 0
     
      * Member Level: Member
      * Traveler Type: Family
     
     ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
     Anonymous
     · 9 months ago  
     
     
     HEAVEN ON EARTH !
     
     A fantastic place to enjoi ski activity with amazing staff and serviceses
     to take care of you every need
     
     
      * Cleanliness
      *  * 
         * 
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        Cleanliness, 5 out of 5   
      * Dining
      *  * 
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        Dining, 4 out of 5   
      * Location
      *  * 
         * 
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        Location, 5 out of 5   
      * Service
      *  * 
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        Service, 5 out of 5   
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        Amenities, 5 out of 5   
      * Value for the Money
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        Value for the Money, 5 out of 5   
     
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PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION

4.3
 • 
160 Reviews
Ratings are compiled based on customer ratings provided in satisfaction surveys
after guests have completed their stay.


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+994 12-310-2010

RESERVE

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DATES (1 NIGHT) NIGHTS)
Thu, Dec 26 Fri, Dec 27 Flexible in December 2024
Specific Dates Flexible Dates
Sun Mon Tue Wed Thu Fri Sat

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Thu, Dec 26-Fri, Dec 27CancelDone
Number of Nights
-
1
+
December 2024January 2025February 2025March 2025April 2025May 2025June 2025July
2025August 2025September 2025October 2025November 2025
Done Continue with 1 NIGHT NIGHTS

Rooms & Guests
1 Room, Rooms, 1 Adult Adults 1 Child Children
Maximum 8 guests per room
Rooms
(Max: 3 Rooms/person)
-
1
+
Adults
(Max: 8 total guests/room)
-
1
+
Children
(Max: 8 total guests/room)
-
0
+

AGE OF CHILDREN (REQUIRED)

Done

Special Rates
Lowest Regular Rate
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Corp/Promo Code
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Senior Discount
AAA/CAA
Government & Military
Group Code
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Marriott Bonvoy Points
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DINING PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION


ENJOY FOOD AND DRINKS OFFERED AT PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION

Experience a culinary adventure
Savor local Azeri and international cuisines paired with exceptional wines at
Alpina Brasserie and wine bar or enjoy handmade chocolates, fondue, sandwiches,
burgers, pizza, and afternoon tea at Chocolate Caffe

At This Hotel


ALPINA RESTAURANT

International

Alpina, our stunning restaurant offers a delightful breakfast experience with a
captivating view of snowy mountains through our high-ceiling windows. We take
great pride in presenting an extensive selection of local and international
dishes at our buffet.

Everyday
7:00 AM-11:00 AM
6:30 PM-12:00 AM
More
Dress Code: Smart Casual



TERRAZA RESTAURANT

Mediterranean

Terraza Restaurant a unique culinary journey with specially crafted flavors by
our Italian Chef, bringing the best of Italy and the Mediterranean to your
plate. Enjoy regional nights, each featuring dishes from specific Italian
regions.

Everyday
12:00 PM-5:00 PM
6:30 PM-12:00 AM
More
Dress Code: Smart Casual



CHOCOLATE CAFÉ

Deli

As winter approaches, indulge in the warmth of our Chocolate Cafe with themed
pastries, brownies, macaroons, marshmallows, mocktails, and beloved classics
like hot chocolate and pumpkin spice latte. All while enjoying a live piano
performance.

Everyday
7:00 AM-11:00 PM
More
Dress Code: Smart Casual



PIK LOUNGE - SPORT BAR

Experience the joy of sports with friends and family at our Sports Bar. Catch
the best in sports, from the Champion's League to Formula 1, on multiple screens
every day from 12 PM to 2 AM. Don't miss our Happy Hour for great drink
specials!

Everyday
5:00 PM-2:00 AM

MORE OPTIONS NEARBY

International

Aspen Grill Restaurant

0.1 KM

Aspen Grill & Lounge specializes in prime cuts of meat and grilled steaks, as
well as regional dishes and kebabs.
Open for Breakfast & Lunch & Dinner
Dress Code: Casual

International

Aspen Lounge

0.1 KM

Lounge bar style with Duo Live Jazz band at night.
Open for Dinner
Dress Code: Casual

Coffee House

Mocca Café

0.1 KM

Meet, greet, and connect at this friendly coffee house.
Open for Breakfast & Lunch & Dinner
Dress Code: Casual

English

Aspen Bar

0.1 KM

Bar style setup with international Deli menu and English afternoon tea time.
Open for Dinner
Dress Code: Casual


FREQUENTLY ASKED QUESTIONS

What restaurants does Pik Palace, Shahdag, Autograph Collection have on
property?

The on-property restaurants at Pik Palace, Shahdag, Autograph Collection are:

Alpina Restaurant Terraza Restaurant Chocolate Café Pik Lounge - Sport Bar
Does Pik Palace, Shahdag, Autograph Collection offer room service?

Yes, room service is available at Pik Palace, Shahdag, Autograph Collection.

What cuisine is offered at Pik Palace, Shahdag, Autograph Collection?

The cuisines offered at Pik Palace, Shahdag, Autograph Collection are:

Mediterranean at Terraza Restaurant Pub at Pik Lounge - Sport Bar Deli at
Chocolate Café International at Alpina Restaurant
Does Pik Palace, Shahdag, Autograph Collection offer complimentary breakfast?

Free Buffet Breakfast is available at Pik Palace, Shahdag, Autograph Collection
during the following hours: Monday-Sunday 7:00 - 11:00 AM.

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PIK PALACE, SHAHDAG, AUTOGRAPH COLLECTION®

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Gusar-Laza Road Km 29, Shahdag,

Gusar, Azerbaijan

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