usersnap.com Open in urlscan Pro
204.236.141.189  Public Scan

Submitted URL: http://usersnap.com/
Effective URL: https://usersnap.com/
Submission: On July 31 via manual from CA — Scanned from CA

Form analysis 1 forms found in the DOM

Name: wf-form-Signup-formGET /signup

<form id="wf-form-Signup-form" name="wf-form-Signup-form" data-name="Signup form" action="/signup" method="get" class="form-5" data-wf-page-id="6328880353d7cc0c2b2997d3" data-wf-element-id="96e2df5b-18e3-3831-5cc1-ed22bf97f793"
  aria-label="Signup form"><input class="text-field-new w-input" maxlength="256" name="Email-3" data-name="Email 3" placeholder="Enter your work email" type="email" id="Email-3" required=""><input type="submit" data-wait="Please wait..."
    id="signup-cta-cf" class="btn-new btn-new-1 w-button" value="Start free trial"></form>

Text Content

Platform

USE CASES


Product feedback hub

Get 200% more user feedback and streamline to stakeholders

Feature requests management

Collect or research new ideas, group and build with higher confidence

Bug reporting to tracking

Rich data capture and easy UX cut QA processes by 30%

Rating & discovery surveys

Iterate and make impact 40% faster by monitoring CSAT and closing loops

Slide 3 of 4.



Solutions

TEAMS


Product

Manage users & stakeholders’ voices to exceed expectations

Support

Empower users to send accurate feedback faster

Development

Accelerate communication and workflows with smart tools

INDUSTRIES


Technology
Financial service
Education
Mobility
Ecommerce
Browse templates
Features

FEATURES


Visual capturing

Annotate or screenshots and recordings

Micro surveys

CSAT, NPS, and multi-choice surveys

Triage dashboards

Kanban board to assign, label, and prioritize

Context enrichment

Auto-attached browser and website data

User identification

See user attributes and segment surveys

Guest portal

Share tracking links and upvote lists

TEMPLATE LIBRARY


Integrations

VIEW ALL INTEGRATIONS →


Jira
Azure DevOps
Slack
Zendesk
GitHub
Wordpress
Linear
Asana
Salesforce
Power BI
Hubspot
Email

WATCH A DEMO


Pricing
Resources

DISCOVER & LEARN


Videos

Be inspired and see how it works in action

Interactive demo

Make the best use out of the product

Customer stories

Examples and metrics from companies

Blog

News, frameworks, and hot tips

Expert sessions

Insights and case studies sharing

2024 Product Growth Report

Exclusive benchmarks on AI and research

PRODUCT SUPPORT


Help center
Changelog
Templates
Contact us
Login
Get a DemoTry for Free




USER FEEDBACK PLATFORM


BUILD WITH INSIGHTS FROM CLEAR IN-PRODUCT FEEDBACK


Capture, organize, respond to user feedback all in one place. Enhance
communication with screenshots, annotations, conditional microsurveys.

Watch 3-min video







TRUSTED BY 20,000+ WEBSITES



Read the stories from our customers


COLLECT AND STREAMLINE PRODUCT FEEDBACK WITH…

External Customers
Internal Stakeholders


ARE YOU ABLE TO ACT ON USER FEEDBACK?

 * Allow users to send screen captures
 * Target micro surveys by user events
 * Track feedback activities and segments

60% higher response rates
40% increase in UX satisfaction


IS COMMUNICATION SLOW AND ANNOYING?

 * Fetch user-end technical metadata
 * Status tracking and topic labeling
 * Connect with 50+ integrations

30% faster in resolving issues
70% less meetings and calls


HOW TO SCALE USER FEEDBACK WITH USERSNAP’S PLATFORM

Capture pressing issues
User-friendly yet powerful widget to send in feedback

Collect specific insights
Targeted micro surveys to back up your decisions

Prioritize requests
Sort and group topics and tasks all in one place

Validate new features
Stay on top of user sentiment and continuously improve


Over 1 million monthly users
GDPR and CCPA compliant
Lightweight code installation
Support SSO and 2FA


READY FOR YOU TO GROW

Personalized onboarding and regular check-ins to align with your needs.
99.9% satisfaction rates to date for our professional and passionate team.
Live chat support for all our users to manage feedback efficiently.
Book a call
Launch live chat →


MAKE YOUR DAILY WORKFLOWS MORE USER-CENTRIC

Bring user feedback to your roadmap planning and analytics tools. A user-centric
culture starts from sharing first-hand user feedback.


View integrations


“Usersnap has shortened our customer support cycle. Visual feedback really helps
us understand and iterate faster.”

Joscha Feth
Lead Engineer
Read full story



“As a company with a wide range of products, we rely on Usersnap to manage user
feedback workflows.”

Franz Tretter
Product Manager
Read full story



“In a global organization with over 2000 employees, Usersnap is essential for
scaling the feedback exchange on our website.”

Gerald Haydtner
Website Marketing Manager
Read full story



“How to bring value to the end users is what the teams thrive for. And Usersnap
helps us get the feedback and evidence we need to keep moving.”

Malgorzata Fleischmann
Product Owner
Read full story




BUILD THE RIGHT FEATURES IN THE RIGHT WAY


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