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Inclusive Design
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MICROSOFT INCLUSIVE DESIGN

Inclusive Design is a methodology, born out of digital environments, that
enables and draws on the full range of human diversity. Most importantly, this
means including and learning from people with a range of perspectives.


INCLUSIVE DESIGN IS FOR YOU


Whether you're a program manager, engineer, data scientist, designer, or anyone
else who helps create products and services, Inclusive Design is a practice you
can follow.

 * Learn the Inclusive Design principles
 * Get tools and activities
 * See Inclusive Design in action




INCLUSIVE DESIGN PRINCIPLES


Exclusion happens when we solve problems using our own biases. We seek out
exclusions, and use them as opportunities to create new and better experiences.
A wheelchair user smilingA wheelchair user smiling


RECOGNIZE EXCLUSION

We acknowledge bias and recognize exclusions that happen because of mismatches
between people and experience.
A group of people with different outfits and appearancesA group of people with
different outfits and appearances


LEARN FROM DIVERSITY

Inclusive Design puts people in the center throughout the process. Their fresh,
diverse perspectives are the key to true insight.
A person who is blind wearing glasses and using a caneA person who is blind
wearing glasses and using a cane


SOLVE FOR ONE, EXTEND TO MANY

Everyone has abilities and limits. Creating products for people with permanent
disabilities creates results that benefit everyone.



INCLUSIVE DESIGN TOOLS AND ACTIVITIES


Practice new skills, develop new concepts, or create a prototype—the toolkit is
made to be retrofitted to your team’s goals. Download everything here, and start
exploring!
Many diverse people with different attire, some with visible disabilities.Many
diverse people with different attire, some with visible disabilities.


INCLUSIVE 101

This manual is a comprehensive introduction to the world of inclusive design.
Learn the basics and shift your design thinking toward universal solutions.
Download Inclusive 101 Guidebook (PDF)
Two people cooking a recipe, one references a book and the other references
their phone.Two people cooking a recipe, one references a book and the other
references their phone.


INCLUSIVE DESIGN FOR COGNITION GUIDEBOOK

This guidebook is an introduction to Inclusive Design for Cognition. Learn how
you can build products that account for the amazing diversity of human
cognition.Download Inclusive Design for Cognition Guidebook (PDF)
A person smiles while looking at a globe.A person smiles while looking at a
globe.


IN PURSUIT OF INCLUSIVE AI

Read this primer to understand how bias affects artificial intelligence.Download
In Pursuit of Inclusive AI (PDF)


INCLUSIVE DESIGN FOR MENTAL HEALTH GUIDEBOOK

This guide extends our cognitive framework into mental health and how to respect
it in product experiences.Download Inclusive Design for Mental Health Guidebook
(PDF)


INCLUSIVE DESIGN FOR MENTAL HEALTH CARDS

These design pattern cards provide guidance for using specific design patterns
in your designs.Download Inclusive Design for Mental Health cards (PDF)


CASE STUDIES: CREATING FOR COGNITION

Browse our curated selection of stories about how employees and customers
reduced cognitive exclusion in their products.Download Case Studies: Creating
for Cognition (PDF)


INCLUSIVE DESIGN FOR COGNITION SCREENERS

These screeners are questions for recruiting co-creators that align with each
cognitive area and many situational contexts.Download Inclusive Design for
Cognition Screeners (PDF)


INCLUSIVE DESIGN FOR COGNITION WORKSHEET

This worksheet is a step-by-step process on integrating inclusive design for
cognition methodology into your creation process.Download Inclusive Design for
Cognition Worksheet (PDF)


RESPECTING FOCUS

Learn how to adapt your experiences to be considerate of interrupting your
customers.Download Respecting Focus (PDF)


DEVICES, ACCESSORIES, AND AUGMENTATIONS

Software is malleable, physical products have form. We strive to design how
forms can be adjustable or augmented to meet the needs of the disabled.Download
Devices, Accessories, and Augmentations (PDF)


CREATING FOR GUIDANCE

Dive in with a product team to see how they integrated Inclusive Design into
their work.Download Creating for Guidance (PDF)


INCLUSIVE ACTIVITY CARDS

The activity cards and support cards are built to be integrated into your
process. Jump-start creative thinking and stress-test concepts through an
inclusive lens.Download inclusive activity cards (PDF)



INCLUSIVE DESIGN IN ACTION


At Microsoft, our technology is intended to deliver increased access, reduced
friction, and more emotional context to the greatest number of people. Microsoft
experiences reflect the spirit of Inclusive Design as an approach to creating
experiences.Go to our YouTube for more videos about inclusive design


AN INTRO TO INCLUSIVE DESIGN

A view into how we design for human motivations and needs.


INCLUSIVE: THE FILM

How we create for human motivations and needs and seeking diversity as dynamic
inspiration.


INCLUSIVE DESIGN FOR COGNITION

A call to create products that adapt to the many different ways we approach and
achieve our goals.


HABEN

Haben Girma, JD, Disability Rights Advocate.


VICTOR

Victor Pineda, Urban Planner, Filmmaker.


ANTOINE

Antoine Hunter, Deaf Advocate, Dance Teacher, Choreographer.


ROSEMARIE

Rosemarie Garland Thomson, Professor, Emory University.


INCLUSIVE DESIGN SPRINT: TEAM XBOX

In a one-week Inclusive Design sprint, team Xbox came together to reimagine
social gaming


HOW DO YOU ACHIEVE FOCUS?

A call to create systems that empathize with users and adjust the way they
communicate


DIGITAL SYSTEMS

See how creativity can evolve into digital experiences that are more responsive
and less biased.


EMPATHY

How emphasizing empathy develops into participatory, insightful product
creation.


INCLUSIVE CITIES

The built environment has a rich history that is mindful of human diversity. See
how city structures can inspire more thoughtful and accessible designs.
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