URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Submission: On March 16 via manual from IN — Scanned from DE

Summary

This website contacted 7 IPs in 3 countries across 6 domains to perform 24 HTTP transactions. The main IP is 34.226.9.20, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.scalearc.com.
TLS certificate: Issued by Starfield Secure Certificate Authorit... on May 7th 2020. Valid for: 2 years.
This is the only time support.scalearc.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 12 34.226.9.20 14618 (AMAZON-AES)
3 54.231.203.57 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
24 7
Apex Domain
Subdomains
Transfer
12 scalearc.com
support.scalearc.com
473 KB
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 31
21 KB
3 amazonaws.com
deskpro-cust-prod.s3.amazonaws.com
83 KB
2 gstatic.com
fonts.gstatic.com
46 KB
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 68
442 B
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 35
960 B
24 6
Domain Requested by
12 support.scalearc.com 1 redirects support.scalearc.com
3 www.google-analytics.com support.scalearc.com
www.google-analytics.com
3 deskpro-cust-prod.s3.amazonaws.com support.scalearc.com
2 fonts.gstatic.com fonts.googleapis.com
1 stats.g.doubleclick.net www.google-analytics.com
1 fonts.googleapis.com support.scalearc.com
24 6

This site contains links to these domains. Also see Links.

Domain
support.ignitetech.com
www.scalearc.com
http
www.deskpro.com
Subject Issuer Validity Valid
*.scalearc.com
Starfield Secure Certificate Authority - G2
2020-05-07 -
2022-07-06
2 years crt.sh
*.s3.amazonaws.com
DigiCert Baltimore CA-2 G2
2021-12-13 -
2022-12-13
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-02-17 -
2022-05-12
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-02-17 -
2022-05-12
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2022-02-28 -
2022-05-23
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-02-28 -
2022-05-23
3 months crt.sh

This page contains 2 frames:

Primary Page: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Frame ID: DEC69C2AEAADD59C7527AA395696BE97
Requests: 22 HTTP requests in this frame

Frame: http://support.scalearc.com/assets/28466/pub/build/DeskPRO_WidgetBundle_style.css
Frame ID: 085A3ED8E85DBD4BEA83AC7756EFB5B5
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

Mounting new partition in ScaleArc - Knowledgebase / Databases - ScaleArc Customer SupportScaleArc Customer Support

Detected technologies

Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Page Statistics

24
Requests

83 %
HTTPS

67 %
IPv6

6
Domains

6
Subdomains

7
IPs

3
Countries

625 kB
Transfer

1806 kB
Size

6
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 12
  • https://support.scalearc.com/file.php/size/80/size-fit/7DHPTBRAYHBTGKSJ0/SaM.jpg HTTP 301
  • https://deskpro-cust-prod.s3.amazonaws.com/73/72516BRZHWWNWDKYJXXG0-SaM.jpg

24 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
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31 KB
11 KB
Document
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Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
34.226.9.20 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-226-9-20.compute-1.amazonaws.com
Software
nginx / PHP/7.0.32
Resource Hash
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Security Headers
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X-Content-Type-Options nosniff
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Request headers

Upgrade-Insecure-Requests
1
User-Agent
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Accept-Language
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Response headers

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nginx
Date
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Content-Type
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Requested by
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URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
34.226.9.20 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
nginx /
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Request headers

Accept-Language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Wed, 16 Mar 2022 02:16:15 GMT
Content-Encoding
gzip
Last-Modified
Tue, 12 Jun 2018 02:36:50 GMT
Server
nginx
ETag
"a73e-56e68bcfe7480-gzip"
Vary
Accept-Encoding
Content-Type
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Connection
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Accept-Ranges
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Content-Length
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Script
General
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Requested by
Host: support.scalearc.com
URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
34.226.9.20 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
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Resource Hash
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X-Content-Type-Options nosniff
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Request headers

Accept-Language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
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X-Content-Type-Options
nosniff
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Connection
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pragma
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X-Frame-Options
sameorigin
Allow
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Content-Type
text/javascript; charset=UTF-8
Cache-Control
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Content-Security-Policy
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expires
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Script
General
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Requested by
Host: support.scalearc.com
URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Protocol
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Security
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Server
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Software
nginx /
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Request headers

Accept-Language
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Referer
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User-Agent
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Response headers

Date
Wed, 16 Mar 2022 02:16:15 GMT
Content-Encoding
gzip
Last-Modified
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Server
nginx
ETag
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Vary
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Transfer-Encoding
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Requested by
Host: support.scalearc.com
URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
34.226.9.20 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
nginx / PHP/7.0.32
Resource Hash
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Security Headers
Name Value
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Request headers

Accept-Language
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Referer
https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Wed, 16 Mar 2022 02:16:15 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 24 Jul 2017 18:49:47 GMT
Server
nginx
X-Powered-By
PHP/7.0.32
Transfer-Encoding
chunked
Content-Type
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Cache-Control
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Content-Disposition
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Connection
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X-Robots-Tag
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Vary
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Expires
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support.scalearc.com/dyn-assets/pub/build/
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Script
General
Full URL
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Requested by
Host: support.scalearc.com
URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Protocol
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Security
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Server
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Reverse DNS
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Software
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Resource Hash
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Request headers

Accept-Language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Wed, 16 Mar 2022 02:16:15 GMT
ETag
"0076374ebc9018c30f6e7878e79b0dfdb359ad07"
Last-Modified
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Server
nginx
X-Powered-By
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Access-Control-Allow-Methods
GET, POST, OPTIONS
Content-Type
text/javascript;charset=UTF-8
Access-Control-Allow-Origin
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Cache-Control
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Access-Control-Allow-Credentials
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Connection
keep-alive
Access-Control-Allow-Headers
DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
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31 KB
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Image
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Requested by
Host: support.scalearc.com
URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.231.203.57 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date
Wed, 16 Mar 2022 02:16:16 GMT
Last-Modified
Mon, 14 Aug 2017 20:09:50 GMT
Server
AmazonS3
x-amz-request-id
A60C6C85H742JNE8
ETag
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Full URL
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Requested by
Host: support.scalearc.com
URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Protocol
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Security
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Server
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Software
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Request headers

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User-Agent
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Response headers

Date
Wed, 16 Mar 2022 02:16:17 GMT
Last-Modified
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Server
AmazonS3
x-amz-request-id
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Requested by
Host: support.scalearc.com
URL: https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
34.226.9.20 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software
nginx /
Resource Hash
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Request headers

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User-Agent
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Response headers

Date
Wed, 16 Mar 2022 02:16:16 GMT
Content-Encoding
gzip
Last-Modified
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Server
nginx
ETag
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H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Request headers

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Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
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cross-origin-resource-policy
cross-origin
alt-svc
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server
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x-frame-options
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
support.scalearc.com
URL
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Domain
support.scalearc.com
URL
http://support.scalearc.com/assets/28466/pub/build/DeskPRO_WidgetBundle.js

Verdicts & Comments Add Verdict or Comment

62 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| structuredClone object| oncontextlost object| oncontextrestored object| Modernizr object| DP_LOAD_FN function| onDeskproReady string| DESKPRO_BASE_URL string| DESKPRO_ROOT_URL string| DESKPRO_LEGACY_WEB_URL string| DESKPRO_APP_ASSETS_URL boolean| DESKPRO_MULTI_LANG string| DESKPRO_LANG string| DESKPRO_LOCALE object| DESKPRO_ENABLED_LANGS string| DP_ASSET_URL string| DP_BASE_URL object| DESKPRO_USERSOURCES boolean| DESKPRO_HAS_LOGIN_FORM boolean| DESKPRO_IS_FORGOT_PASSWORD_VISIBLE boolean| DESKPRO_CAN_USE_TICKETS boolean| DESKPRO_CAN_VIEW_TICKETS_LINK boolean| DESKPRO_CAN_USE_FEEDBACK boolean| DESKPRO_CAN_USE_CHAT string| PORTAL_MODE object| DESKPRO_PHRASES function| DP_SET_PHRASES object| core object| __core-js_shared__ object| System function| asap function| Observable function| setImmediate function| clearImmediate object| regeneratorRuntime boolean| _babelPolyfill object| React object| ReactDOM function| _ function| JQClass function| $ function| jQuery object| PortalApp boolean| DP_PAGE_IS_READY object| PortalBundle boolean| WITH_DPUI object| DESKPRO_WIDGET_OPTIONS function| WidgetEvent object| DpWidget object| _dp_instinfoload_ object| DP_ARTICLE_GLOSSARY string| GoogleAnalyticsObject function| ga function| dp_get_csrf_token string| DP_PAGE_TYPE string| DP_PAGE_ID string| DP_VISITOR_ID string| DESKPRO_ASSETS_URL object| google_tag_data object| gaplugins object| gaGlobal object| gaData

6 Cookies

Domain/Path Name / Value
support.scalearc.com/ Name: dp_last_lang
Value: en
support.scalearc.com/ Name: dp__v
Value: 27456617-7LF5NVQ8-P20F24QZ-PUB2FK-XBA
support.scalearc.com/ Name: _dp_csrf_token
Value: bes3gpdnacgqqr2s6na2g
.scalearc.com/ Name: _ga
Value: GA1.2.2141696562.1647396976
.scalearc.com/ Name: _gid
Value: GA1.2.1313806070.1647396976
.scalearc.com/ Name: _gat
Value: 1

2 Console Messages

Source Level URL
Text
security error URL: https://support.scalearc.com/dyn-assets/pub/build/widget_loader.min.js
Message:
Mixed Content: The page at 'https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc' was loaded over HTTPS, but requested an insecure stylesheet 'http://support.scalearc.com/assets/28466/pub/build/DeskPRO_WidgetBundle_style.css'. This request has been blocked; the content must be served over HTTPS.
security error URL: https://support.scalearc.com/dyn-assets/pub/build/widget_loader.min.js
Message:
Mixed Content: The page at 'https://support.scalearc.com/kb/articles/mounting-new-partition-in-scalearc' was loaded over HTTPS, but requested an insecure script 'http://support.scalearc.com/assets/28466/pub/build/DeskPRO_WidgetBundle.js'. This request has been blocked; the content must be served over HTTPS.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'self' blob:; script-src * data: 'unsafe-inline' 'unsafe-eval'; style-src * data: 'unsafe-inline'; img-src * data: blob:; font-src * data:; connect-src *; media-src * data: blob:; object-src *; child-src * blob:; form-action *; frame-src *; frame-ancestors 'self'
X-Content-Type-Options nosniff
X-Frame-Options sameorigin

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

deskpro-cust-prod.s3.amazonaws.com
fonts.googleapis.com
fonts.gstatic.com
stats.g.doubleclick.net
support.scalearc.com
www.google-analytics.com
support.scalearc.com
2a00:1450:4001:811::200e
2a00:1450:4001:82b::200a
2a00:1450:4001:831::2003
2a00:1450:400c:c04::9b
34.226.9.20
54.231.203.57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