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 * Contact Us
   * Shipping Policy
   * Terms & Conditions
   * Privacy Policy
   * Returns & Refund Policy

Menu
 * Home
 * Shop
 * Contact Us
   * Shipping Policy
   * Terms & Conditions
   * Privacy Policy
   * Returns & Refund Policy



 * Home
 * Shop
 * Contact Us
   * Shipping Policy
   * Terms & Conditions
   * Privacy Policy
   * Returns & Refund Policy

Menu
 * Home
 * Shop
 * Contact Us
   * Shipping Policy
   * Terms & Conditions
   * Privacy Policy
   * Returns & Refund Policy


 * Home
 * Shop
 * Contact Us
   * Shipping Policy
   * Terms & Conditions
   * Privacy Policy
   * Returns & Refund Policy

Menu
 * Home
 * Shop
 * Contact Us
   * Shipping Policy
   * Terms & Conditions
   * Privacy Policy
   * Returns & Refund Policy





RETURNS & REFUND POLICY

If you ever find yourself feeling dissatisfied with a purchase, we recommend
taking a look at our return and refund policy for guidance.

The following terms are applicable for any products that You purchased with Us.


1. FREE 30 DAYS RETURN & REFUND

In case of a product falls short of your expectations, you have the option of
obtaining a complete refund within 30 days of receiving it.

 * Products damaged by the customer will not be eligible for a refund.
 * To request a Return Authorization, please send an email to
   support@youvskey.com or get in touch with us and provide a detailed
   explanation for your return along with pictures or a video of the product
   that supports your reason. Once your request is approved, we will provide you
   with the address of the nearest warehouse where you can send the item you
   wish to return.
 * To assure your refund please use the trackable mail service, we will not be
   responsible for lost or missing packages.
 * After receiving your package, we will thoroughly inspect your products and
   issue a complete refund to your original payment method. A refund receipt
   will be sent to the email address you used during your initial purchase.


2. BROKEN OR DAMAGED PRODUCT

If you received a damaged product or it is not in working condition, you can get
a full refund or exchange it within 30 days of delivery.

Follow these steps to get an exchange

 1. Send us the proof (Photo/Video) at support@youvskey.com
 2. Our team will get back to you within 1 business day
 3. Once approved we will ship you a product or a full refund for you


3. EXCHANGE

If you received a defective or damaged product, you can get an exchange within
30 days of delivery.

Follow these steps to get an exchange

 1. Send us the proof (Photo/Video) at support@youvskey.com 
 2. Our team will get back to you within 1 business day
 3. Once approved we will ship the new product to you


4. DELIVERY TIME

These are the estimated delivery times. If you are experiencing any delays, then
please get in touch with us.

Transit Time             2 to 3 Business Days (Mon-Sat)

Handling Time         0 to 1 Business Day (Mon-Sat)


5. LOST PACKAGE OR DIDN’T RECEIVE

We are sure that this will never happen because every package we deliver has a
tracking number and is monitored by our team. But if it does happen, we
will refund you the full money or ship you a new Product. 


6. CHANGE OR CANCEL MY ORDER

Unfortunately, we are unable to cancel your order once it has been processed
and/or shipped. If you cancel your order BEFORE it has been processed and/or
shipped, you will be assessed a 2.5% cancellation fee to cover the charges
assessed to us for refunds by the credit card companies.


7. HOW LONG DO REFUNDS TAKE TO PROCESS? 

We issue a refund within 7 Business Days and it can take up to 10 days for your
bank to process it.


8. WHAT’S YOUR RETURN POLICY?

You’ll have to ship your returns to the assigned address once your return is
approved.  


9. I’VE ENTERED THE WRONG SHIPPING ADDRESS, CAN I CHANGE IT?

If you encounter an issue, please email us promptly, and we will do our best to
address it. However, we cannot guarantee a solution as our products are
typically processed and shipped within a day or two of ordering. If your order
has already entered the shipping process, we regret that we will be unable to
halt it. Please be aware that we cannot assume responsibility for incomplete or
incorrect shipping addresses. Our system processes orders automatically based on
the information provided by the customer.


10. LATE OR MISSING REFUNDS

Please understand that we issue refunds as soon as your refund request is
approved – that means that the money leaves our account immediately. If you
haven’t received a refund yet, first check your bank account again. Then contact
your credit card company, it may take some time before your refund is officially
posted. Next, contact your bank. There is often some processing time before a
refund is posted. We have seen some credit card companies take up to 30 days to
show that the refund has been put back on the card. If you’ve done all of this
and you still have not received your refund yet, please contact us 


11. 2 YEARS PRODUCT WARRANTY 

If our product malfunctions within two years of purchase, you are eligible for a
complete refund or a free exchange of the product.

These are the steps to get a refund or exchange

 1. Contact us at support@youvskey.com
 2. Tell us What happened to the Product
 3. Once Approved with will issue you a full refund or send you a new product

(This policy does not cover misuse, accidental damage, water damage, or any
abuse of the purchased product.)


CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact
us:

 * By email: support@youvskey.com
 * By visiting this page on our website:  Contact us
 * By phone number: +1 (408) 503-3542




QUICK LINKS

 * Contact Us
 * Returns & Refund Policy
 * Shipping Policy
 * Terms & Conditions
 * Privacy Policy
 * Cookie Policy

 * Contact Us
 * Returns & Refund Policy
 * Shipping Policy
 * Terms & Conditions
 * Privacy Policy
 * Cookie Policy


CONTACT US

Address

31-5400 Parliament Ave.
Regina, SK S4W 0V3
Canada

CALL US
Phone: +1 (647) 218-7254

EMAIL US
support@khattakinternational.com

©2024 Khattakinternational.com


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