mydhl.express.dhl
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104.90.140.168
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Submitted URL: https://mydhl.express.dhl/gb/en/help-center.html
Effective URL: https://mydhl.express.dhl/gb/en/help-and-support.html
Submission: On December 13 via manual from IN — Scanned from DE
Effective URL: https://mydhl.express.dhl/gb/en/help-and-support.html
Submission: On December 13 via manual from IN — Scanned from DE
Form analysis
3 forms found in the DOMName: locationSearchForm —
<form name="locationSearchForm" class="country__search-form ng-pristine ng-valid" ng-submit="locationSearchCtrl.selectCountry()" ewf-form="locationSearchForm">
<div ewf-field="locationSearchKeyword" class="ng-scope">
<span class="field">
<i class="dhlicon-search country__search-icon"></i>
<input type="text" autocomplete="off" name="searchKeyword" class="search-field country__search input input_width_full ng-pristine ng-valid ng-valid-ewf-valid ng-empty" placeholder="Quick Filter" ng-model="locationSearchCtrl.searchKeyword"
ewf-input="">
<span class="validation-mark"></span>
</span>
<div ewf-validation-errors="" class="ng-scope"></div>
</div>
</form>
<form role="form" novalidate="" class="ng-pristine ng-invalid ng-invalid-required">
<strong class="label"> QUICK TRACKING </strong>
<div ewf-tracking-input="" ewf-tracking-input-numbers="trackingPopupCtrl.trackingNumbers" ewf-tracking-input-class="textarea" ewf-tracking-input-placeholder="'Enter up to 10 numbers, separated by a comma or return'" class="ng-isolate-scope">
<label ewf-control="" ewf-error-messages="trackingInputCtrl.trackingErrors" class="form-row"><span class="field-wrapper ng-scope"><textarea name="trackingNumbers" required="" placeholder="Enter up to 10 numbers, separated by a comma or return"
ng-model="trackingInputCtrl.trackingNumbers" ng-class="trackingInputCtrl.inputClass" ewf-tracking-numbers="" aqa-id="trackByNumberTextArea"
class="ng-scope textarea textarea_width_full ng-pristine ng-invalid ng-invalid-required ng-valid-tracking-numbers ng-empty"></textarea> <span class="validation-mark"></span>
<div class="msg-error ng-scope" ewf-control-errors="trackingNumbers" ewf-error-messages="trackingInputCtrl.trackingErrors">
<!-- ngRepeat: error in controlErrorsCtrl.getErrors() track by $index -->
<div ng-repeat="error in controlErrorsCtrl.getErrors() track by $index" ng-bind="error" class="ng-binding ng-scope">Waybill or Temporary ID number required</div><!-- end ngRepeat: error in controlErrorsCtrl.getErrors() track by $index -->
</div>
</span></label>
</div>
<div class="tracking-popup__btn-wrap v2-tracking-popup__btn-wrap">
<button type="submit" class="btn btn_success btn_small " data-tracking="{'type':'trackingPopup','title':{'en': 'Track shipments'}}" ewfc-submit="trackingPopupCtrl.trackShipments()" aqa-id="submitTrackingNumbersBtn"> Track </button>
</div>
</form>
Name: loginForm —
<form name="loginForm" novalidate="novalidate" class="fancy-form-container ng-pristine ng-invalid ng-invalid-ewf-valid" role="form" aqa-id="popupLoginForm">
<div class="loginContainer_title">
<!-- ngIf: loginCtrl.notification -->
</div>
<div ewf-form-errors="" class="ng-scope">
<!-- ngRepeat: errorMessage in formErrorsCtrl.formCtrl.formErrors -->
</div>
<!-- ngIf: loginCtrl.userInactive -->
<div ewf-field="username" class="ng-scope">
<label class="field-wrapper login-form__input">
<input class="input input_width_full required fancy-form-input ng-pristine ewf-email-validation ewf-required ng-valid-email ng-invalid ng-invalid-ewf-valid ng-empty" id="popup_form_username" name="username" type="email" autofocus=""
autocomplete="off" ng-model="loginCtrl.username" ng-model-options="{ updateOn: 'blur'}" ewf-input="" ewf-input-no-char-validation="true" ewf-validate-required="" ewf-validate-required-message="Email address required" ewf-validate-email=""
ewf-watch-input-value="" aqa-id="loginFormUserNameField">
<span class="fancy-form-label-floating"> Email Address </span>
<span class="validation-mark"></span>
<!-- ngIf: fieldErrorsCtrl.getErrorMessages().length -->
<div class="msg-error ng-scope" ng-if="fieldErrorsCtrl.getErrorMessages().length" aqa-id="rewardCardErrorMsgContainer" ewf-field-errors="">
<!-- ngRepeat: errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index -->
<div role="alert" ng-repeat="errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index" ng-bind-html="errorMessage.error | nls | replace: errorMessage.errorParams" class="ng-binding ng-scope">Email address required</div>
<!-- end ngRepeat: errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index -->
</div><!-- end ngIf: fieldErrorsCtrl.getErrorMessages().length -->
</label>
</div>
<div class="loginForm_passwordContainer ng-scope" ewf-field="password">
<div class="field-wrapper login-form__input">
<label>
<input class="input input_width_full required fancy-form-input ng-pristine ewf-length-validation ewf-pattern-validation ewf-required ng-invalid ng-invalid-ewf-valid ng-empty" id="popup_form_password" name="password" type="password"
autocomplete="off" ng-model="loginCtrl.password" ng-model-options="{ updateOn: 'blur input'}" ewf-input="" ewf-validate-required="" ewf-validate-required-message="Required" ewf-validate-length="" ewf-validate-length-max="35"
ewf-validate-length-message="Invalid format" ewf-validate-pattern="PASSWORD" ewf-validate-pattern-message="Invalid format" ewf-watch-input-value="" aqa-id="loginFormPasswordField">
<span class="fancy-form-label-floating"> Password </span>
<span class="validation-mark"></span>
<!-- ngIf: fieldErrorsCtrl.getErrorMessages().length -->
<div class="msg-error ng-scope" ng-if="fieldErrorsCtrl.getErrorMessages().length" aqa-id="rewardCardErrorMsgContainer" ewf-field-errors="">
<!-- ngRepeat: errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index -->
<div role="alert" ng-repeat="errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index" ng-bind-html="errorMessage.error | nls | replace: errorMessage.errorParams" class="ng-binding ng-scope">Required</div>
<!-- end ngRepeat: errorMessage in fieldErrorsCtrl.getErrorMessages() track by $index -->
</div><!-- end ngIf: fieldErrorsCtrl.getErrorMessages().length -->
</label>
<a href="/gb/en/auth/forgot-password.html" class="left link_forgot-password margin-top" data-tracking="{'type':'forgotPasswordModal','title':{'en': 'Forgot password'}}" aqa-id="forgotPassword">
Forgot/Reset Password
</a>
</div>
</div>
<label class="login-popup-remember checkbox">
<input type="checkbox" value="checkbox" class="checkbox__input ng-pristine ng-valid ng-not-empty" ng-model="loginCtrl.rememberMe" aqa-id="rememberMe">
<span class="label"> Remember me <div class="info">
<div>DHL will securely remember and store your email address on your current device.</div>
</div>
</span>
</label>
<button type="submit" class="btn btn_width_full fancy-form-button login-popup-button" data-tracking="{'type':'login','title':{'en': 'Login'}}" ewfc-submit="loginCtrl.logIn()" ewfc-submit-on-error="loginCtrl.onLoginSubmitError(submitError)"
aqa-id="loginButton">
<i class="dhlicon-lock"></i> Login </button>
<span class="fw-bold"> Not Registered? </span>
<a ng-href="/gb/en/registration.html" data-tracking="{'type':'registrationModal','title':{'en': 'Register now'}}" aqa-id="registration-start" href="/gb/en/registration.html">
Register Now
</a>
</form>
Text Content
* * Afghanistan * Albania * Algeria * American Samoa * Andorra * Angola * Anguilla * Antigua and Barbuda * Argentina * Armenia * Aruba * Australia * Austria * Azerbaijan * Bahamas * Bahrain * Bangladesh * Barbados * Belarus * Belgium * Belize * Benin * Bermuda * Bhutan * Bolivia * Bonaire * Bosnia and Herzegovina * Botswana * Brazil * Brunei * Bulgaria * Burkina Faso * Burundi * Cambodia * Cameroon * Canada * Canary Islands * Cayman Islands * Central African Republic * Chad * Chile * China * Colombia * Commonwealth of Northern Mariana Islands * Congo * Congo, Democratic Republic of * Cook Islands * Costa Rica * Croatia * Cuba * Curacao * Cyprus * Czech Republic * Denmark * Djibouti * Dominica * Dominican Republic * Ecuador * Egypt * El Salvador * Equatorial Guinea * Estonia * Ethiopia * Faroe Island * Fiji * Finland * France * Gabon * Gambia * Georgia * Germany * Ghana * Gibraltar * Greece * Greenland * Grenada * Guadeloupe * Guam * Guatemala * Guernsey * Guinea Republic * Guinea-Bissau * Guyana (British) * Guyana (French) * Haiti * Honduras * Hong Kong SAR, China * Hungary * Iceland * India * Indonesia * Iran * Iraq * Ireland * Israel * Italy * Ivory Coast * Jamaica * Japan * Jersey * Jordan * Kazakhstan * Kenya * Kiribati * Kosovo * Kuwait * Kyrgyzstan * Laos * Latvia * Lebanon * Lesotho * Liberia * Libya * Liechtenstein * Lithuania * Luxembourg * Macao SAR, China * Madagascar * Malawi * Malaysia * Maldives * Mali * Malta * Marshall Islands * Martinique * Mauritania * Mauritius * Mayotte * Mexico * Micronesia * Moldova, Republic of * Monaco * Mongolia * Montenegro * Montserrat * Morocco * Mozambique * Myanmar * Namibia * Nauru * Nepal * Netherlands * Nevis * New Caledonia * New Zealand * Nicaragua * Niger * Nigeria * Niue * North Korea * North Macedonia * Norway * Oman * Pakistan * Palau * Panama * Papua New Guinea * Paraguay * Peru * Philippines * Poland * Portugal * Puerto Rico * Qatar * Reunion, Island of * Romania * Russia * Rwanda * Samoa * San Marino * Sao Tome and Principe * Saudi Arabia * Senegal * Serbia * Seychelles * Sierra Leone * Singapore * Slovakia * Slovenia * Solomon Islands * Somalia * Somaliland * South Africa * South Korea * South Sudan * Spain * Sri Lanka * St. Barthelemy * St. Eustatius * St. Kitts and Nevis * St. Lucia * St. Maarten * St. Vincent * Sudan * Suriname * Swaziland * Sweden * Switzerland * Syria * Tahiti * Taiwan * Tanzania * Thailand * Timor Leste * Togo * Tonga * Trinidad & Tobago * Tunisia * Turkey * Turkmenistan * Turks and Caicos Islands * Tuvalu * Uganda * Ukraine * United Arab Emirates * United Kingdom * United States of America * Uruguay * Uzbekistan * Vanuatu * Venezuela * Vietnam * Virgin Islands (British) * Virgin Islands (US) * Yemen * Zambia * Zimbabwe English * Help and Support * Find a location * * Quick Links * Get a Rate and Time Quote * Track Your Shipments * Delivery Services * Home Ship * Get Started Now * Account Holder Login * * Get a Quote * Schedule a Pickup * Order Supplies * EXPLORE Delivery Services Optional Services Customs Services Surcharges Solutions Track QUICK TRACKING Waybill or Temporary ID number required Track Track shipments by number or reference , get status notifications and obtain proof of delivery. Want to keep track of shipment history? Register for MyDHL+ today! Register Login Login Email Address Email address required Password Required Forgot/Reset Password Remember me DHL will securely remember and store your email address on your current device. Login Not Registered? Register Now https://mydhl.express.dhl/gb/en/help-and-support.html HELP AND SUPPORT MY VIP CARE AND SUPPORT CENTER KART Shipping Advice Customs Clearance Advice FAQs Contact Us What Can I Ship? View guidelines and restrictions about the items you want to ship to and from various countries. Packing with Care Pack your shipments for the journey. Follow our packing advice and tips and your shipment recipients will thank you! The Journey of a Package Watch how your package travels with DHL and learn how we can help you with each step of the journey. What Documents Do I Need? Get information and advice about the documents needed to accompany your shipment. MyDHL+ Guides and Tips Helpful guides and tips for using MyDHL+ The Customs Process Find out how DHL Express fits into the wider picture of the customs clearance process. Duties and Taxes Get tips to understanding duties and taxes when transporting goods across international borders. Importing Food to the US Follow FDA guidelines to ensure speedy customs clearance when shipping food to the US. Customs Terms of Trade Understanding Incoterms® rules – standardised trade terms for international trading. Shipping Online Courier Pickups Tracking and Monitoring Duties and Taxes Return Shipments Payment and Billing Track Your Shipments Waybill or Temporary ID number required Track DO YOU HAVE A TRACKING NUMBER THAT ISN’T 10 DIGITS? CHAT WITH US ON WHATSAPP Learn more about WhatsApp Chat With Us Our Digital Assistant is available 24/7 to answer your questions. Chat Now! Email Us HOW CAN WE HELP? Tracking Invoice Enquiries Customer Service Complaints Sales Open an Account Customer Service - Outside of UK More Email Options More Email Options Electronic Shipping Solutions Technical Support Report Fraud Support Services Group Booking / Quote Straight to the Top Suspicious email or text? Report it to Action Fraud Hours of Operation Customer Service Opening Hours Monday – Friday: 07:30 – 20:00 Saturday: 08:00 – 14:00 Sunday: Closed View Christmas and New Year Operating Schedule View Christmas and New Year Operating Schedule Holidays Holiday Schedule Holiday Schedule We're closed on these holidays. Early May bank holiday May 3 Spring bank holiday May 31 Summer bank holiday Aug 30 Christmas Day (substitute day) Dec 27 Boxing Day (substitute day) Dec 28 New Year's Day (substitute day) Jan 3 DHL Head Office DHL Head Office Southern Hub Unit 1, Horton Road Colnbrook Berkshire SL3 0BB Get Technical Support No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly! CSS Back to Top Please enable Javascript and refresh page to continue. CONTACT AND SUPPORT Help and Support FAQs Contact Us Find a location LEGAL Terms and Conditions Privacy Notice ALERTS Fraud Awareness Important Information About DHL Press Careers Legal Notice Modern Slavery Statement Gender Pay Gap Report Follow Us Cookies Settings 2021 © Deutsche Post AG - All rights reserved PRIVACY PREFERENCE CENTER This website uses cookies and similar technologies, (hereafter “technologies”), which enable us, for example, to determine how frequently our internet pages are visited, the number of visitors, to configure our offers for maximum convenience and efficiency and to support our marketing efforts. These technologies may incorporate data transfers to third-party providers based in countries without an adequate level of data protection (e. g. United States). For further information, including the processing of data by third-party providers and the possibility of revoking your consent at any time, please see your settings under “Manage Consent Preferences” and the following links Privacy Notice Legal Notice Accept AllConfirm Selection MANAGE CONSENT PREFERENCES STRICTLY NECESSARY TECHNOLOGIES Always Active Strictly Necessary Technologies These technologies are used to ensure that our website operates correctly and they cannot be deactivated. Details PERFORMANCE TECHNOLOGIES Performance Technologies These technologies collect information about the way our website is used, such as the Internet browser and operating system used, domain name of the website from which you accessed our site, number of visits, average time spent on the site and pages viewed. Details FUNCTIONAL TECHNOLOGIES Functional Technologies These technologies allow the website to remember choices you make and provide enhanced, more personal features. For example, these technologies can be used to remember and store the last tracking number that you entered when using a tracking application. Information these technologies collect may be anonymized and they cannot track your browsing activity on other websites. Details ANALYTICS TECHNOLOGIES Analytics Technologies We use analytics technologies to improve the quality of our website and its content, and to ensure that our partners’ embedded services work properly. Details YOUTUBE TECHNOLOGIES YouTube Technologies YouTube technologies are used when users call up web pages that play embedded YouTube videos. Youtube.com is a Google-owned video hosting and sharing platform. Youtube.com collects user data through embedded videos, which is aggregated with data from other Google services in order to display targeted advertising to website visitors. Details Confirm Selection Back Button Back PERFORMANCE COOKIES Vendor Search Search Icon Filter Icon Clear Filters Information storage and access Apply Consent Leg.Interest All Consent Allowed Select All Vendors Select All Vendors Select All Hosts * View Cookies REPLACE-WITH-DYANMIC-HOST-ID * Name cookie name Confirm Selection