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TURN CUSTOMER FEEDBACK INTO REVENUE

The most accurate platform for unstructured customer feedback


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THE MOST STRATEGIC AND INNOVATIVE TEAMS USE UNWRAP TO BUILD EXTRAORDINARY
PRODUCTS. JOIN THEM!

"Unwrap has revolutionized our approach to leveraging customer data throughout
the entire customer journey at Rad Power Bikes. If you're not using Unwrap,
you're missing out on truly understanding your customers!"

Pete

VP, Rad Power Bikes

"Unwrap.ai is a tool we've introduced to consolidate, document, and quantify
qualitative feedback. Unwrap solves this by grouping individual pieces of
feedback into more concrete themes and areas of improvement, helping our team
stay closer to the customer."

Johnny

Co-founder, Perplexity.ai

"Unwrap is a game changer. The platform is incredibly intuitive and
flexible--not to mention the Unwap.ai team is so helpful and hands-on, giving us
creative and efficient consultation along our entire journey with them!"

Kristie

CX Manager, Sunrun

"It’s an understatement to say we “saved time” using Unwrap. This automatic
process didn't exist before—our quantitative visibility into customer feedback
was nearly impossible. Now, analyzing open feedback data is simple and we can
easily take action.”

Hayley O.

Senior manager of user research & customer insights, Zipcar

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HOW IT WORKS


AGGREGATE DATA SOURCES

We build a centralized view of all your customer feedback.




ANALYZE, TAG, CONSOLIDATE

Your customer feedback runs through our proprietary AI technology.




SURFACE CRITICAL INSIGHTS

Actionable insights are promptly & regularly delivered to you.



Testimonials

Charles W.

GitHub Product Manager

"What used to take me 15-20 hours a month now takes me 1-2 hours a month, an
extraordinary difference."

John M.

Housecall Chief Product Officer

"We generate tens of thousands of monthly customer comments, and with Unwrap we
now have much greater confidence that we are getting the right signals from our
data and that we are building what our customers need."

Yuri G.

Lendtable Product Manager

“Unwrap has helped our engineers build customer empathy, it has helped our
management find better ways to prioritize. And on an executive level, it helps
to get a pulse check on how our customers are thinking about our product.”


SEE FOR YOURSELF


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UNLOCK THE POWER OF CUSTOMER FEEDBACK


DASHBOARD

Our AI automatically uncovers key insights and rising trends.
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FEEDBACK ASSISTANT

Chat with our AI to analyze & drill into insights across your portfolio.
‍Learn More


ALERTS

Get real-time alerts of rapidly trending anomalies & breached thresholds.
‍Learn More


FEEDBACK RESPONDER

Let customers know you shipped their solution directly in our platform.
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REPORTING

Apply insights to your roadmap & accelerate improvements.
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API

Easily integrate public, private, & custom feedback sources.
‍Learn More


INDUSTRY-LEADING SECURITY PRACTICES


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POLICY TRANSPARENCY


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MAXIMIZE ENGINEERING RESOURCES?


SAVE 2-5 HOURS OF TIME PER WEEK?


SUPERCHARGE YOUR USER FEEDBACK LOOP?


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BACKED BY WORLD-CLASS INVESTORS




TURN CUSTOMER FEEDBACK INTO REVENUE

© 2024 Unwrap.ai
Painted Cave, Inc.
Santa Barbara, CA

© 2024 Unwrap.ai. Painted Cave, Inc. Santa Barbara, CA

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© 2024 Unwrap.ai. Painted Cave, Inc. Santa Barbara, CA