helpdesk.efiletax.online
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Submitted URL: https://helpdesk.efiletax.online/
Effective URL: https://helpdesk.efiletax.online/new-ticket
Submission: On September 20 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://helpdesk.efiletax.online/new-ticket
Submission: On September 20 via automatic, source certstream-suspicious — Scanned from DE
Form analysis 3 forms found in the DOM
POST
<form method="post" id="login-sidebar">
<input type="hidden" name="_failure_path" value="/login?retry=auth">
<label for="login-form-username">
<span>Your email</span>
<input type="text" placeholder="email@example.com" name="dropdown_username" id="login-form-username" tabindex="21">
</label>
<label for="login-form-password">
<div id="login-form-failed-reason"></div>
<span>Your password</span>
<input type="password" placeholder="Your password" name="dropdown_password" id="login-form-password" tabindex="22">
</label>
<div class="permanent-login">
<label for="login-form-remember-me">
<input type="checkbox" name="remember_me" id="login-form-remember-me" tabindex="23"> Stay Logged In? </label>
</div>
<button type="submit" tabindex="24">Login</button>
<div class="secondary-action">
<a href="/login/reset-password" id="login-form-reset-password" tabindex="25">
Need a password reminder?
</a>
</div>
</form>POST /search
<form method="POST" action="/search" id="omnisearch" autocomplete="off">
<div class="input-wrap">
<i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-search fa-w-16" aria-hidden="true" focusable="false" data-prefix="fas" data-icon="search" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" data-fa-i2svg=""><path fill="currentColor" d="M505 442.7L405.3 343c-4.5-4.5-10.6-7-17-7H372c27.6-35.3 44-79.7 44-128C416 93.1 322.9 0 208 0S0 93.1 0 208s93.1 208 208 208c48.3 0 92.7-16.4 128-44v16.3c0 6.4 2.5 12.5 7 17l99.7 99.7c9.4 9.4 24.6 9.4 33.9 0l28.3-28.3c9.4-9.4 9.4-24.6.1-34zM208 336c-70.7 0-128-57.2-128-128 0-70.7 57.2-128 128-128 70.7 0 128 57.2 128 128 0 70.7-57.2 128-128 128z"></path></svg></i>
<a href="#" class="search-clear" style="display: none;"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-times fa-w-11" aria-hidden="true" focusable="false" data-prefix="fas" data-icon="times" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 352 512" data-fa-i2svg=""><path fill="currentColor" d="M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z"></path></svg></i></a>
<input type="text" class="omnisearch" name="q" autocomplete="off" placeholder="Search...">
<input type="hidden" name="search_log_id">
<!-- .active on this if we need it active -->
</div>
<button type="submit" class="search-btn">Search</button>
<div class="dp-react-widget"></div>
</form>Name: ticket — POST
<form method="POST" class="form-ticket" novalidate="" data-save-draft="new_ticket" name="ticket" enctype="multipart/form-data" data-visibility="new">
<div class="dynamic-fields-container">
<div class="column-full deskpro-form-widget field_department" data-field="department" style="">
<div class="column-full">
<div class="bucket"> <label class="title title required" for="ticket_department">Department *</label>
<div class="with-dpx">
<select dpx-select="" id="ticket_department" name="ticket[department]" required="required" style="display: none;">
<option value="" selected="selected"></option>
<option data-id="12" data-name="Tax Related" value="12">Tax Related</option>
<option data-parent="12" data-id="9" data-name="EFileTax.online" value="9">— EFileTax.online</option>
<option data-parent="12" data-id="16" data-name="Tax Resolution" value="16">— Tax Resolution</option>
</select>
<div class="dp-react-widget as-dpui">
<div>
<div class="multiselect level-1">
<div>
<div class="default collapsed with-value" tabindex="0" role="combobox" aria-expanded="true"><span
class="multiselect-title_selectbox_2"><span> </span></span><i class="caret-down_selectbox_2" data-fa-i2svg=""><svg class="svg-inline--fa fa-caret-down fa-w-10" aria-hidden="true" focusable="false" data-prefix="fa" data-icon="caret-down" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512" data-fa-i2svg=""><path fill="currentColor" d="M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z"></path></svg></i>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="column-full deskpro-form-widget field_person" data-field="person" style="">
<div class="column-full">
<div class="column-half">
<div class="bucket">
<label class="title title required" for="ticket_person_user_name">Name *</label><input type="text" id="ticket_person_user_name" name="ticket[person][user_name]" required="required">
</div>
</div>
<div class="column-half omega">
<div class="bucket">
<label class="title title required">Email *</label>
<div id="ticket_person_user_email">
<input type="email" id="ticket_person_user_email_email" name="ticket[person][user_email][email]" required="required">
</div>
</div>
</div>
</div>
</div>
<div class="column-full deskpro-form-widget field_subject" data-field="subject" style="">
<div class="column-full">
<div class="bucket"> <label class="title title required" for="ticket_subject">Subject *</label><input type="text" id="ticket_subject" name="ticket[subject]" required="required">
<div class="dp-react-widget"></div>
</div>
</div>
</div>
<div class="column-full deskpro-form-widget field_message" data-field="message" style="">
<div class="column-full">
<div class="bucket">
<div id="ticket_message" data-rte="1" data-ctrl-enter-submit="0">
<label class="title title required" for="ticket_message_message">Message *</label><textarea id="ticket_message_message" name="ticket[message][message]" required="required" style="display: none;"></textarea>
<input type="hidden" id="ticket_message_format" name="ticket[message][format]">
<div id="ticket_message_inline_attachments" data-prototype="
<div id="ticket_message_inline_attachments___name__"><input type="hidden" id="ticket_message_inline_attachments___name___blob_auth" name="ticket[message][inline_attachments][__name__][blob_auth]" /></div>
"></div>
<div class="dp-medium-rte-wrapper as-dpui">
<div>
<div class="dp-medium-rte medium-editor-placeholder medium-editor-element" value="" contenteditable="true" spellcheck="true" data-medium-editor-element="true" role="textbox" aria-multiline="true" data-medium-editor-editor-index="1"
medium-editor-index="ec59e503-804a-0a95-abaf-864847092bbd" aria-label="Message"></div><input type="submit" name="file[blob]" style="display: none;">
<div></div>
</div>
<div id="medium-editor-toolbar-1" class="medium-editor-toolbar static-toolbar">
<ul id="medium-editor-toolbar-actions1" class="medium-editor-toolbar-actions" style="display: block;">
<li><button class="medium-editor-action medium-editor-action-bold medium-editor-button-first" data-action="bold" title="bold"
aria-label="bold"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-bold fa-w-12" aria-hidden="true" focusable="false" data-prefix="fa" data-icon="bold" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 384 512" data-fa-i2svg=""><path fill="currentColor" d="M333.49 238a122 122 0 0 0 27-65.21C367.87 96.49 308 32 233.42 32H34a16 16 0 0 0-16 16v48a16 16 0 0 0 16 16h31.87v288H34a16 16 0 0 0-16 16v48a16 16 0 0 0 16 16h209.32c70.8 0 134.14-51.75 141-122.4 4.74-48.45-16.39-92.06-50.83-119.6zM145.66 112h87.76a48 48 0 0 1 0 96h-87.76zm87.76 288h-87.76V288h87.76a56 56 0 0 1 0 112z"></path></svg></i></button>
</li>
<li><button class="medium-editor-action medium-editor-action-italic" data-action="italic" title="italic"
aria-label="italic"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-italic fa-w-10" aria-hidden="true" focusable="false" data-prefix="fa" data-icon="italic" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 320 512" data-fa-i2svg=""><path fill="currentColor" d="M320 48v32a16 16 0 0 1-16 16h-62.76l-80 320H208a16 16 0 0 1 16 16v32a16 16 0 0 1-16 16H16a16 16 0 0 1-16-16v-32a16 16 0 0 1 16-16h62.76l80-320H112a16 16 0 0 1-16-16V48a16 16 0 0 1 16-16h192a16 16 0 0 1 16 16z"></path></svg></i></button>
</li>
<li><button class="medium-editor-action medium-editor-action-underline" data-action="underline" title="underline"
aria-label="underline"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-underline fa-w-14" aria-hidden="true" focusable="false" data-prefix="fa" data-icon="underline" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" data-fa-i2svg=""><path fill="currentColor" d="M32 64h32v160c0 88.22 71.78 160 160 160s160-71.78 160-160V64h32a16 16 0 0 0 16-16V16a16 16 0 0 0-16-16H272a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h32v160a80 80 0 0 1-160 0V64h32a16 16 0 0 0 16-16V16a16 16 0 0 0-16-16H32a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16zm400 384H16a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h416a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16z"></path></svg></i></button>
</li>
<li><button class="medium-editor-action medium-editor-action-anchor" data-action="createLink" title="link"
aria-label="link"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-link fa-w-16" aria-hidden="true" focusable="false" data-prefix="fa" data-icon="link" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" data-fa-i2svg=""><path fill="currentColor" d="M326.612 185.391c59.747 59.809 58.927 155.698.36 214.59-.11.12-.24.25-.36.37l-67.2 67.2c-59.27 59.27-155.699 59.262-214.96 0-59.27-59.26-59.27-155.7 0-214.96l37.106-37.106c9.84-9.84 26.786-3.3 27.294 10.606.648 17.722 3.826 35.527 9.69 52.721 1.986 5.822.567 12.262-3.783 16.612l-13.087 13.087c-28.026 28.026-28.905 73.66-1.155 101.96 28.024 28.579 74.086 28.749 102.325.51l67.2-67.19c28.191-28.191 28.073-73.757 0-101.83-3.701-3.694-7.429-6.564-10.341-8.569a16.037 16.037 0 0 1-6.947-12.606c-.396-10.567 3.348-21.456 11.698-29.806l21.054-21.055c5.521-5.521 14.182-6.199 20.584-1.731a152.482 152.482 0 0 1 20.522 17.197zM467.547 44.449c-59.261-59.262-155.69-59.27-214.96 0l-67.2 67.2c-.12.12-.25.25-.36.37-58.566 58.892-59.387 154.781.36 214.59a152.454 152.454 0 0 0 20.521 17.196c6.402 4.468 15.064 3.789 20.584-1.731l21.054-21.055c8.35-8.35 12.094-19.239 11.698-29.806a16.037 16.037 0 0 0-6.947-12.606c-2.912-2.005-6.64-4.875-10.341-8.569-28.073-28.073-28.191-73.639 0-101.83l67.2-67.19c28.239-28.239 74.3-28.069 102.325.51 27.75 28.3 26.872 73.934-1.155 101.96l-13.087 13.087c-4.35 4.35-5.769 10.79-3.783 16.612 5.864 17.194 9.042 34.999 9.69 52.721.509 13.906 17.454 20.446 27.294 10.606l37.106-37.106c59.271-59.259 59.271-155.699.001-214.959z"></path></svg></i></button>
</li>
<li><button class="medium-editor-action medium-editor-action-unorderedlist" data-action="insertunorderedlist" title="unordered list"
aria-label="unordered list"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-list-ul fa-w-16" aria-hidden="true" focusable="false" data-prefix="fa" data-icon="list-ul" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" data-fa-i2svg=""><path fill="currentColor" d="M48 48a48 48 0 1 0 48 48 48 48 0 0 0-48-48zm0 160a48 48 0 1 0 48 48 48 48 0 0 0-48-48zm0 160a48 48 0 1 0 48 48 48 48 0 0 0-48-48zm448 16H176a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h320a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16zm0-320H176a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h320a16 16 0 0 0 16-16V80a16 16 0 0 0-16-16zm0 160H176a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h320a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16z"></path></svg></i></button>
</li>
<li><button class="medium-editor-action medium-editor-action-orderedlist" data-action="insertorderedlist" title="ordered list"
aria-label="ordered list"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-list-ol fa-w-16" aria-hidden="true" focusable="false" data-prefix="fa" data-icon="list-ol" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" data-fa-i2svg=""><path fill="currentColor" d="M61.77 401l17.5-20.15a19.92 19.92 0 0 0 5.07-14.19v-3.31C84.34 356 80.5 352 73 352H16a8 8 0 0 0-8 8v16a8 8 0 0 0 8 8h22.83a157.41 157.41 0 0 0-11 12.31l-5.61 7c-4 5.07-5.25 10.13-2.8 14.88l1.05 1.93c3 5.76 6.29 7.88 12.25 7.88h4.73c10.33 0 15.94 2.44 15.94 9.09 0 4.72-4.2 8.22-14.36 8.22a41.54 41.54 0 0 1-15.47-3.12c-6.49-3.88-11.74-3.5-15.6 3.12l-5.59 9.31c-3.72 6.13-3.19 11.72 2.63 15.94 7.71 4.69 20.38 9.44 37 9.44 34.16 0 48.5-22.75 48.5-44.12-.03-14.38-9.12-29.76-28.73-34.88zM496 224H176a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h320a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16zm0-160H176a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h320a16 16 0 0 0 16-16V80a16 16 0 0 0-16-16zm0 320H176a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h320a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16zM16 160h64a8 8 0 0 0 8-8v-16a8 8 0 0 0-8-8H64V40a8 8 0 0 0-8-8H32a8 8 0 0 0-7.14 4.42l-8 16A8 8 0 0 0 24 64h8v64H16a8 8 0 0 0-8 8v16a8 8 0 0 0 8 8zm-3.91 160H80a8 8 0 0 0 8-8v-16a8 8 0 0 0-8-8H41.32c3.29-10.29 48.34-18.68 48.34-56.44 0-29.06-25-39.56-44.47-39.56-21.36 0-33.8 10-40.46 18.75-4.37 5.59-3 10.84 2.8 15.37l8.58 6.88c5.61 4.56 11 2.47 16.12-2.44a13.44 13.44 0 0 1 9.46-3.84c3.33 0 9.28 1.56 9.28 8.75C51 248.19 0 257.31 0 304.59v4C0 316 5.08 320 12.09 320z"></path></svg></i></button>
</li>
<li><button class="medium-editor-action medium-editor-action-quote" data-action="append-blockquote" title="blockquote"
aria-label="blockquote"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-quote-right fa-w-16" aria-hidden="true" focusable="false" data-prefix="fa" data-icon="quote-right" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" data-fa-i2svg=""><path fill="currentColor" d="M464 32H336c-26.5 0-48 21.5-48 48v128c0 26.5 21.5 48 48 48h80v64c0 35.3-28.7 64-64 64h-8c-13.3 0-24 10.7-24 24v48c0 13.3 10.7 24 24 24h8c88.4 0 160-71.6 160-160V80c0-26.5-21.5-48-48-48zm-288 0H48C21.5 32 0 53.5 0 80v128c0 26.5 21.5 48 48 48h80v64c0 35.3-28.7 64-64 64h-8c-13.3 0-24 10.7-24 24v48c0 13.3 10.7 24 24 24h8c88.4 0 160-71.6 160-160V80c0-26.5-21.5-48-48-48z"></path></svg></i></button>
</li>
<li><button class="medium-editor-action medium-editor-action-pre" data-action="append-pre" title="preformatted text"
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</li>
<li><button class="medium-editor-action medium-editor-action-removeFormat medium-editor-button-last" data-action="removeFormat" title="remove formatting"
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</ul>
<div class="medium-editor-toolbar-form" id="medium-editor-toolbar-form-anchor-1"><input type="text" class="medium-editor-toolbar-input"
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="column-full deskpro-form-widget field_attachments" data-field="attachments" style="">
<div class="column-full">
<div class="bucket">
<div class="bucket">
<div class="attach-field">
<div class="with-dpx">
<div class="dpx-attach" data-max-file-size="10.00 MB" data-upload-url="dpblob?tag=ticket_attachment" style="display: none;">
<div id="ticket_attachments" data-prototype="
<div id="ticket_attachments___name___blob">
<input type="file" id="ticket_attachments___name___blob_upload" name="ticket[attachments][__name__][blob][upload]" />
</div>
">
<div id="ticket_attachments_0_blob">
<input type="file" id="ticket_attachments_0_blob_upload" name="ticket[attachments][0][blob][upload]">
</div>
</div>
</div>
<div class="dp-react-widget as-dpui">
<div class="new-ticket-attachments">
<div><span
class="attach-file button"><i class="" data-fa-i2svg=""><svg class="svg-inline--fa fa-upload fa-w-16" aria-hidden="true" focusable="false" data-prefix="fas" data-icon="upload" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" data-fa-i2svg=""><path fill="currentColor" d="M296 384h-80c-13.3 0-24-10.7-24-24V192h-87.7c-17.8 0-26.7-21.5-14.1-34.1L242.3 5.7c7.5-7.5 19.8-7.5 27.3 0l152.2 152.2c12.6 12.6 3.7 34.1-14.1 34.1H320v168c0 13.3-10.7 24-24 24zm216-8v112c0 13.3-10.7 24-24 24H24c-13.3 0-24-10.7-24-24V376c0-13.3 10.7-24 24-24h136v8c0 30.9 25.1 56 56 56h80c30.9 0 56-25.1 56-56v-8h136c13.3 0 24 10.7 24 24zm-124 88c0-11-9-20-20-20s-20 9-20 20 9 20 20 20 20-9 20-20zm64 0c0-11-9-20-20-20s-20 9-20 20 9 20 20 20 20-9 20-20z"></path></svg></i><span
class="text">Drag a file in here or</span><span class="fake-button">Choose a file</span><input type="file" name="file[blob]"></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="column-full deskpro-form-widget field_more_attachments" data-field="more_attachments" style="">
<div>
<div class="column-full">
<div class="bucket"><button type="submit" id="ticket_more_attachments" name="ticket[more_attachments]">Add Another Attachment</button></div>
</div>
</div>
</div>
<div class="column-full deskpro-form-widget field_submit" data-field="submit" style="">
<div>
<div class="column-full">
<div class="bucket"><button type="submit" id="ticket_submit" name="ticket[submit]">Submit</button><button type="reset" class="btn btn-outline-secondary btn-reset">Reset</button></div>
</div>
</div>
</div>
<div class="column-full deskpro-form-widget field_displayed_fields" data-field="displayed_fields" style="">
<input type="hidden" id="ticket_displayed_fields" name="ticket[displayed_fields]" value="department,person,subject,message,attachments,more_attachments,submit,displayed_fields">
</div>
</div>
<input type="hidden" id="ticket__dp_csrf_token" name="ticket[_dp_csrf_token]" value="f2td5gs7k4mf86nx4yw3">
</form>Text Content
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