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Text Content

Read Our 2023 Annual Outcomes Report

Our Program
Intensive Outpatient Program (IOP) How it Works Alumni Insurance
What We Treat Anxiety Disorders Depression Trauma Self-Harm Substance Use
Disorders Personality Disorders Explore All Our Methods Individual Therapy
Family Therapy IOP Groups Art & Music Therapy Cognitive Behavioral Therapy (CBT)
Dialectical Behavior Therapy (DBT) Explore All
Outcomes
Clinical Research Reviews
About Us
Our Story Our Team Press
Work With Us Refer A Patient Partner With Us
Careers
All Careers
Teams Clinical Clinical Outreach Behavioral Health Operations Corporate &
Strategy Engineering, Product, Data Science, and Design
Resources
Blog Quizzes & Activities
Client login Get started

Our Program

Intensive Outpatient Program (IOP) How it Works Alumni Insurance
What We Treat Anxiety Disorders Depression Trauma Self-Harm Substance Use
Disorders Personality Disorders Explore All Our Methods Individual Therapy
Family Therapy IOP Groups Art & Music Therapy Cognitive Behavioral Therapy (CBT)
Dialectical Behavior Therapy (DBT) Explore All
Outcomes

Clinical Research Reviews
About Us

Our Story Our Team Press
Work With Us Refer A Patient Partner With Us
Careers

All Careers
Teams Clinical Clinical Outreach Behavioral Health Operations Corporate &
Strategy Engineering, Product, Data Science, and Design
Resources

Blog Quizzes & Activities
Client login Get started


HOW IT WORKS


A FEW SHORT QUESTIONS IS ALL IT TAKES TO START HEALING

Get Started 1 (866) 484-8218


1. GET IN TOUCH

Our Admissions Team is ready 24/7 to listen to your needs and answer your
questions about our virtual Intensive Outpatient Program. Connect with us via
phone or submit our form, and we’ll reach out shortly.




2. SHARE YOUR STORY

After you learn more about our program, you’ll meet with our clinical team to
discuss your mental health history, needs, and goals. We’ll also work with your
insurance company to get you started as soon as possible. Your family’s urgency
is our priority.




3. GET MATCHED

Once you connect with our Admissions Team, we’ll collect your insurance
information and work with your plan to get you started as soon as possible.
You’ll then meet with our clinical team to discuss your mental health history,
needs, and goals.




4. START YOUR CARE EXPERIENCE

In addition to personalized groups, you’ll continue with weekly 1:1 therapy and
family therapy to create a multi-pronged approach to care that helps you process
the source of your struggles.




5. CONTINUE THE CONNECTION

Long-term healing is the ultimate goal of our program. We want you to have the
appropriate tools to continue to build a healthy and fulfilling life.

Learn More

Ready to start healing?

Get Started 1 (866) 484-8218


WHY CHARLIE HEALTH

1


AN EVIDENCE-BASED APPROACH THAT’S PROVEN TO WORK

In several peer-reviewed studies, Charlie Health’s virtual IOP was found to be
an effective treatment option for many serious mental health diagnoses.

2


ALWAYS AVAILABLE, ALWAYS ACCESSIBLE

Clients and families can access Charlie Health from the comfort and convenience
of home with a variety of scheduling tracks. Plus, we partner with major
commercial insurance providers and Medicaid where available to ensure that
treatment is a right, not a privilege.

3


HYPER-CUSTOMIZED CARE

We use intake data to create a customized treatment program and pair you with a
peer group that can relate to your lived experiences.

Areas of Care 1 (866) 484-8218

In their words


CLIENT & FAMILY TESTIMONIALS

Read More
Young Adult

“I have never felt so happy with myself.”

I struggled very much with anxiety and panic disorder and depression. I was
super nervous about joining Charlie Health but now that I have completed the
program, I have never felt so happy with myself. I have been able to control my
mental health and live my life.

I struggled very much with anxiety and panic disorder and depression. I was
super nervous about joining Charlie Health but now that I have completed the
program, I have never felt so happy with myself. I have been able to control my
mental health and live my life.

View full quote

—Charlie Health Alum

Young Adult

“This program saved my life.”

I came to CH with so much trauma and undiagnosed mental health issues. I
couldn’t see how things could possibly get better for me, but Charlie Health
gave me reason to keep going, to keep trying. This program saved my life.

I came to CH with so much trauma and undiagnosed mental health issues. I
couldn’t see how things could possibly get better for me, but Charlie Health
gave me reason to keep going, to keep trying. This program saved my life.

View full quote

—Elora D.

Parent

“My daughter was acting like herself again.”

I really didn’t know what to do for my daughter before Charlie Health. I’ve
always felt I’ve been alone in this. I felt so helpless. Within the first week
[of her starting Charlie Health], my daughter was acting like herself again.
Charlie Health has given my daughter and me lifelong tools to navigate her
anxiety and panic attacks. I’ve been blown away. I’m very impressed and very
happy.

I really didn’t know what to do for my daughter before Charlie Health. I’ve
always felt I’ve been alone in this. I felt so helpless. Within the first week
[of her starting Charlie Health], my daughter was acting like herself again.
Charlie Health has given my daughter and me lifelong tools to navigate her
anxiety and panic attacks. I’ve been blown away. I’m very impressed and very
happy.

View full quote

—Tasia C.




OUR EVIDENCE-BASED APPROACHES TO CARE


ART & MUSIC THERAPY

Uses artistic mediums to help people express themselves non-verbally.


ATTACHMENT BASED FAMILY THERAPY

Helps families resolve conflict, improve communication, and more.


COGNITIVE BEHAVIORAL THERAPY (CBT)

Focuses on the relationship between thoughts, feelings, and behaviors.


COMPASSION FOCUSED THERAPY (CFT)

Helps teens and young adults combat negative self-talk and boost self-esteem.


DANCE & MOVEMENT THERAPY

Uses movement and dance as a way to access, understand, and change emotions.


DIALECTICAL BEHAVIOR THERAPY (DBT) SKILLS

Focuses on teaching individuals how to effectively manage their emotions.


DRAMA THERAPY

Uses theater and play to help people resolve conflicts and process traumatic
events.


EXPERIENTIAL THERAPY

Teaches interactive activities that help people explore their thoughts,
feelings, and emotions.


EXPOSURE THERAPY

Exposure therapy is a form of therapy that helps individuals overcome their
fears and anxieties.


FAMILY SUPPORT GROUPS

Supplemental spaces for loved ones of someone struggling with their mental
health.


MOTIVATIONAL INTERVIEWING

Helps people identify and shift their negative feelings and thoughts through
structured interviews.


RELATIONAL THERAPY

Relational therapy focuses on the connections and interactions between
individuals in their relationships.


YOGA, MINDFULNESS, AND MEDITATION

Incorporates physical and mental wellness practices to improve overall mental
health.

Show More


FAQS FOR HOW IT WORKS

See All FAQs


HOW DO I KNOW IF IOP IS AN APPROPRIATE TREATMENT FOR ME OR MY LOVED ONE?

Our primary program offering—virtual intensive outpatient care (IOP)—is an
appropriate level of care for teens and young adults who need more than weekly
therapeutic support. Many of our clients have either recently discharged from a
higher level of care (i.e. a residential treatment facility or emergency
department admission) or are seeking more support than traditional weekly talk
therapy.


CAN I USE MY INSURANCE FOR CHARLIE HEALTH SERVICES?

We accept major insurance providers and Medicaid. Your financial circumstances
should never be a barrier to receiving care.


IS VIRTUAL MENTAL HEALTHCARE EFFECTIVE?

When teens, young adults, and families no longer have to drive back and forth to
in-person therapy, it’s easier for them to fully participate in treatment.
Virtual care also means personalized care, which is why our outcomes are well
above industry averages.


WHAT IF I AM TAKING MEDICATIONS OR NEED TO MEET WITH A PSYCHIATRIST?

Psychiatrists are available as needed for medication management, dependent on
which state you are located in, via an affiliated medical provider. Psychiatry
services are provided by psychiatrists and other clinicians employed by
independently owned and operated professional practices and not by Charlie
Health, Inc. or its subsidiaries.


I AM A PROVIDER LOOKING TO LEARN MORE ABOUT CHARLIE HEALTH. HOW SHOULD I GET IN
TOUCH?

We are eager to connect and share our program with other providers and potential
partners. Our Outreach teams across the country are committed to connecting
their communities with accessible, evidence-based, and compassionate mental
healthcare. To get in touch, learn more, or make a referral, please visit
our general referral page.

Comprehensive mental health treatment from home

90% of Charlie Health clients and their families would recommend Charlie Health

Get Started 1 (866) 484-8218
1 (866) 484-8218

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Get mental health updates, research, insights, and resources directly to your
inbox.

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Our Program

How it Works What We Treat Our Methods Alumni Insurance Refer a Patient

Outcomes

Clinical Research Reviews

Resources

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Careers

Clinical Clinical Outreach Behavioral Health Operations Corporate & Strategy
Engineering, Product, Data Science, and Design All Careers

If this is a life-threatening emergency, please call 911 or the National Suicide
Prevention Lifeline

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Safety Or Quality Of Care Concern Directly To The Joint Commission DSAR Cookie
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All professional medical services are provided by licensed physicians and
clinicians affiliated with independently owned and operated professional
practices. For patients in California, this is known as “CH Medical CA, P.C.”
For patients in North Carolina or New Jersey, this is known as “CH Medical NC
NJ, P.C.” For patients in New York, this is known as “CH Medical NY”. For
patients in all other states, this is known as “Charlie Health Medical, P.A.”
Charlie Health, Inc. provides administrative and technology services to the CH
Medical practices it supports, and does not provide any professional medical
services itself.

If you are located in California, the below applies to you, subject to
applicable law:

Your health plan’s contracted network providers may also offer in-office
appointments. Health plan’s telehealth and in-person services are subject to the
same timely access to care standards. If you have out-of-network benefits, and
utilize out-of-network services, you are subject to the plan’s cost-sharing
obligation and balance billing protections. Contact your health plan to learn
more.

You have a right to access your medical records. Records of the care you receive
from Charlie Health will be shared with your primary care provider (PCP) via an
electronic patient record system or provided in a different manner unless you
opt out.

© 2024 Charlie Health, Inc. All rights reserved.