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Submission: On December 27 via api from US — Scanned from DE
Effective URL: https://localbizsc.com/
Submission: On December 27 via api from US — Scanned from DE
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Subscribe Newsletter Contact Us Skip to content * Home * START AND GROW * LEADERSHIP * DEPARTMENTSExpand * Finance * General Management * Human Resources * Marketing * Operations * Sales * Technology * SMART STUFFExpand * Tool Kit * Ask the Expert * Bookshelf * FUN STUFFExpand * After Hours * Puzzle * Zoom Backgrounds * EVENTSExpand * Upcoming Events * Submit an Event * MAGAZINEExpand * Digital Issues * Subscribe * Newsletter * Advertise * Contact Us * LOCAL Life Toggle Menu WHY EVERY ONLINE REVIEW ABOUT YOUR BUSINESS WARRANTS A RESPONSE Read More HOW TO SELECT THE PERFECT CHARITY PARTNER FOR YOUR BUSINESS Read More YOU GET WHAT YOU GIVE Read More MUST READ * Previous * Next Editor’s Note EDITOR’S NOTE: IN SERVICE WE TRUST At the heart of every successful business is a satisfied customer In the dynamic landscape of small businesses, one truth remains paramount: the importance of outstanding customer service. As the digital realm broadens and enterprises strive to stand out in saturated markets, forging authentic relationships with customers is more crucial than ever. This quarter’s theme of LOCAL Biz is “At Your Service.” In the ensuing pages we explore the nuanced… Read More LEADERSHIP EXCELLENCE IN SERVICE Learn from nine local businesses who put customers first By Bailey Gilliam Customer service is the support you offer your customers from the moment they first contact your business to the months, years and even lifetimes afterward. Recent innovations have… Read More DEPARTMENTSGeneral ManagementOperations BUILDING A CUSTOMER-CENTRIC CULTURE FROM WITHIN Put customers first In an era of rapidly evolving market dynamics, the key to success for businesses isn’t just the quality of their products or the efficiency of their services. The distinguishing factor often boils down to the customer experience.… Read More DEPARTMENTSGeneral ManagementOperations WAYS BUSINESSES CAN ENGAGE THE COMMUNITY AND GROW THEIR BUSINESSES THROUGH COMMUNITY SERVICE Saying it with service In today’s world community service has taken on even greater meaning and importance. While giving back as an individual is a great way to make a difference for causes that are important to you, the opportunity… Read More DEPARTMENTSHuman Resources STRATEGIES TO ATTRACT AND RETAIN TOP TALENT Future-proof your business By Leslie T. Snadowsky + Photos Courtesy of Palmetto Dunes Oceanfront Resort Palmetto Dunes Oceanfront Resort is in the heart of Hilton Head Island and offers vacationers and residents three miles of sun-kissed Atlantic Ocean beachfront, three… Read More FOLLOW US * Facebook * Instagram * LinkedIn Search Search TRENDING NOW Human Resources THREE PRIORITIES OF SUCCESSION PLANNING FOR FAMILY-OWNED BUSINESSES Making time for the conversations that matter By Scott Beebe Scott Beebe… FacesLEADERSHIP FACES OF NETWORKING: KATHY CRAMER Kathy Cramer provides sports opportunities for athletes of all abilities through SOAR… FUN STUFFPuzzle 2023 MENSA ANSWERS Visit our LinkedIn or Facebook every Monday for our Mensa Monday Puzzle! If you’re stumped, we’ve… LEADERSHIPLessons from a Leader FIVE TIPS FROM A SUCCESSFUL BUSINESSMAN: KEITH WANDELL Harley-Davidson executive Keith Wandell shares a few secrets for success. Story by… DEPARTMENTSFeaturedHuman Resources THE BENEFITS OF BURNOUT Discovering opportunities within the struggle By Sheila Tucker Cynicism. Exhaustion. Frustration. Oh… FacesLEADERSHIP FACES OF NETWORKING: JEAN BECK How Jean Beck utilized networking to grow her real estate association’s presence… LATEST ARTICLES EXCELLENCE IN SERVICE Learn from nine local businesses who put customers first By Bailey Gilliam Customer service is the support you offer your customers from the moment they first contact your business to the months, years and even lifetimes afterward. Recent innovations have… BUILDING A CUSTOMER-CENTRIC CULTURE FROM WITHIN Put customers first In an era of rapidly evolving market dynamics, the key to success for businesses isn’t just the quality of their products or the efficiency of their services. The distinguishing factor often boils down to the customer experience.… WAYS BUSINESSES CAN ENGAGE THE COMMUNITY AND GROW THEIR BUSINESSES THROUGH COMMUNITY SERVICE Saying it with service In today’s world community service has taken on even greater meaning and importance. While giving back as an individual is a great way to make a difference for causes that are important to you, the opportunity… STRATEGIES TO ATTRACT AND RETAIN TOP TALENT Future-proof your business By Leslie T. Snadowsky + Photos Courtesy of Palmetto Dunes Oceanfront Resort Palmetto Dunes Oceanfront Resort is in the heart of Hilton Head Island and offers vacationers and residents three miles of sun-kissed Atlantic Ocean beachfront, three… IS YOUR ORGANIZATION A CUSTOMER-SERVICE MAZE? If you don’t make it easy for the customer to do business with you, they won’t By Randi Busse A hassle-free customer-service experience can go a long way in keeping customers happy. What are you doing to avoid the customer-service… Load More QUICK LINKS * Subscribe * Newsletter * Contact Us FOLLOW US * Facebook * Instagram * LinkedIn © 2023 LOCAL Biz * Home * START AND GROW * LEADERSHIP * DEPARTMENTSExpand child menuExpand * Finance * General Management * Human Resources * Marketing * Operations * Sales * Technology * SMART STUFFExpand child menuExpand * Tool Kit * Ask the Expert * Bookshelf * FUN STUFFExpand child menuExpand * After Hours * Puzzle * Zoom Backgrounds * EVENTSExpand child menuExpand * Upcoming Events * Submit an Event * MAGAZINEExpand child menuExpand * Digital Issues * Subscribe * Newsletter * Advertise * Contact Us * LOCAL Life Notifications