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Submitted URL: https://www.glassboxdigital.com/
Effective URL: https://www.glassbox.com/
Submission: On November 20 via api from LU — Scanned from CA
Effective URL: https://www.glassbox.com/
Submission: On November 20 via api from LU — Scanned from CA
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NEW REPORT: Holiday Spending & BNPL Trends. Read now * Platform PLATFORM Surface more digital insights with less effort with Glassbox. * Customer Journey Analytics Discover the Augmented Journey Map™ * Mobile App Analytics Top-rated app analytics you can rely on * Session Replay Instant replay of any digital session * Performance Analytics Technical intelligence meets CX * Product Analytics Track user behavior and engagement * Interaction & Heatmaps Rich analysis of on-page engagement * Glassbox Insights Assistant AI-assisted insights at your fingertips New * Funnel Analysis Measure conversions and their impact * Struggle & Error Analysis Find and eliminate digital friction * Voice of the Silent More actionable customer feedback New * Digital Record Keeping Retain data for compliance & complaints * Tagless Data Capture * AI Inside * Integrations * Data Privacy & Security * Plans & Pricing * Solutions SOLUTIONS Reveal the secrets to digital business growth. By industry * Financial Services Gain and retain digital customers * Insurance Create life-long policyholders * Retail & E-commerce Turn browsers into buyers * Travel & Hospitality Be their final destination * Telecom Convert more, churn less By team * Marketing & E-commerce Maximize digital conversion and revenue * Product & UX Understand customer behavior better * Customer Experience Know what it takes to improve CX * Data & Analytics Discover meaningful insights more easily * Engineering & DevOps Find and fix issues faster * Customer Service Deliver outstanding digital support * Compliance Retain the digital records that matter * Why Glassbox WHY GLASSBOX Use deeper insights to deliver better experiences. * Case Studies Real benefits, real results with Glassbox * Services & Customer Success Your partner in achieving digital excellence * Resources * Resource Center A digital experience content library * Blog The latest news, views and how-to's * Events & Webinars See us live or online at these events * Maturity Assessment Benchmark your digital analytics maturity * Web Performance Benchmarks Benchmarks from the world's leading companies * Glossary Digital Analytics & CX glossary * Website Performance Test Analyze your website load speed * In-depth Guides Explore in-depth guides and insights. Research report Personalization in the Age of AI Read the report * Company * About Us Get to know Glassbox * Leadership Meet our executive team * Partners Explore or join our partner ecosystem * Investors Information for the investment community * Contact Us We'd love to connect with you * Careers Join our fast-growing team We're hiring! * News See where we're making headlines * Plans & Pricing * Contact Sales Get a demo SMARTER CUSTOMER INSIGHTS. ON THE DOUBLE. Glassbox is a fully-loaded customer intelligence platform that captures infinite digital interactions, surfacing the insights you need to convert customers into superfans. Take a self-guided tourCapabilities 4.9/5 on G2 4.7/5 on Gartner 9.6/10 on TrustRadius THE BRAIN BEHIND THE WORLD’S SMARTEST DIGITAL BRANDS BRAIN FOOD FOR YOUR CUSTOMER JOURNEYS You don’t need meaningless metrics or another analytics tool to smother you in data. What you need is easy access to exceptional insights you can actually use to delight customers, build loyalty and fuel revenue growth on any digital channel. SEE BETTER Glassbox captures 100% of interactions and technical events on your website or mobile app, unlocking a rich, detailed view of the entire customer journey. Discover how LEARN SOONER Glassbox uncovers deep contextual insights, so you can stop observing actions and start understanding behavior. Discover how ACT FASTER Glassbox leverages real-time AI-prioritized optimization to help you find and obliterate friction before your competitors get back from lunch. Discover how DISCOVER WHAT MAKES YOUR CUSTOMERS TICK—AND CLICK Time to get serious about knowing your customers . Teams use Glassbox to: * Design digital experiences that consistently translate into brand loyalty and revenue * Dive past surface-level satisfaction scores to learn how customers really feel * Remedy technical issues in record time * Put customer-centricity into practice with actionable insights Solutions WORK SMARTER, NOT HARDER TO DELIGHT YOUR CUSTOMERS. Customer delight should be a habit, not a lucky break or an uphill battle. Glassbox unlocks better, deeper, faster customer insights in just a few clicks, so you can predictably improve digital experiences with less effort. TAGLESS DATA CAPTURE Patented technology automatically captures 100% of digital events for maximum insights. See the power of tagless MORE DATA, DEEPER INSIGHTS Glassbox captures everything, so you can analyze any session, page, user, journey and more. Go deeper with Glassbox AI-POWERED, HUMAN-CENTERED Accelerate insights with our savvy AI assistant. See GIA in action SECURITY AND PRIVACY BY DESIGN Multi-layered privacy and security controls protect you and your customers. Learn more UNLOCK THE INTEL TO BECOME YOUR CUSTOMERS' FAVORITE MOBILE APP. Glassbox’s expansive platform offers some of the most advanced and mature native mobile app analytics on the market. That’s why we’re ranked Easiest to Use and Highest Satisfaction on G2, according to verified customer reviews. Learn more Best analytics software SAINSBURY'S RECOVERS $200K LOST REVENUE AND ENHANCES OPERATIONAL EFFICIENCY Watch the videoAll case studies SOFI PREVENTS $9M IN POTENTIAL REVENUE LOSS Read the case studyAll case studies MARRIOTT REDUCES SUPPORT REQUESTS BY 60% THROUGH ACTIVATION & LOGIN OPTIMIZATION Watch the videoAll case studies PURINA OPTIMIZES ON-SITE SEARCH AND PRODUCT LAYOUT INCREASING ENGAGEMENT Watch the videoAll case studies NBROWN INCREASES NEW ACCOUNTS BY 16% Watch the videoAll case studies BANK LEUMI BOOSTS WEBSITE TRANSACTIONS BY 11% WITH GLASSBOX Read the case study All case studies AIR CANADA OPTIMIZES DIGITAL EXPERIENCE WITH GLASSBOX All case studies > With Glassbox we’re able to identify not just the struggle but the impact of > the struggle. We identified the issue, we quantified it and we fixed it. Jim Bassett Head of Site Operations and Product Information, Sainsbury’s Digital > Glassbox gives us the most accurate view of how our members experience our app > and gives us confidence in our UX. Software Development Lead, SoFi SoFi > Glassbox helps us identify a common issue impacting thousands of customers, > prioritize and fix it, within seconds. Catherine Warner Analyst, Digital VoC Platforms > With insights into our users behavior, we improved customer experience, > engagement and ultimately drove more revenue. Jill Taylor Digital Product Lead > By understanding the friction points driving conversions, we increased both > customer acquisition and their lifetime value. Chris Grant Head of User Experience > We couldn’t imagine better cooperation with a tech partner than the one we > have with Glassbox. Mobile App Product Manager Bank Leumi > If I had to choose only one analytics tool for my product, it would be > Glassbox without hesitation. Sylvain Robitaille Senior Customer Experience Analyst LATEST NEWS & RESOURCES GLASSBOX RESEARCH REVEALS GEN Z'S HOLIDAY SPENDING TRENDS AND BANKS' OPPORTUNITY TO ENHANCE DIGITAL & SECURITY SERVICES Read more GLASSBOX COMPLETES GO-PRIVATE TRANSACTION WITH ALICORN VENTURE PARTNERS Read more Analysts and awards GLASSBOX SETS NEW INDUSTRY BENCHMARK IN G2 FALL 2024 REPORTS, REAFFIRMING LEADERSHIP POSITION IN AI-POWERED CUSTOMER EXPERIENCE Read more Research NEW RESEARCH EXPOSES THE PRIVACY-PERSONALIZATION CONFLICT IN AI-DRIVEN CUSTOMER EXPERIENCE Read more ResourcesNews BOOST YOUR ORGANIZATION’S CUSTOMER IQ See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into enhanced digital experiences. Get a demo Get a demo * Platform * Customer Journey Analytics * Mobile App Analytics * Session Replay * Performance Analytics * Product Analytics * Interaction & Heatmaps * Glassbox Insights Assistant New * Funnel Analysis * Struggle & Error Analysis * Voice of the Silent New * Digital Record Keeping * Tagless Data Capture * AI Inside * Integrations * Data Privacy & Security * Plans & Pricing * Solutions By industry * Financial Services * Insurance * Retail & E-commerce * Travel & Hospitality * Telecom By team * Marketing & E-commerce * Product & UX * Customer Experience * Data & Analytics * Engineering & DevOps * Customer Service * Compliance * Why Glassbox * Case Studies * Services & Customer Success * Resources * Resource Center * Blog * Events & Webinars * Maturity Assessment * Web Performance Benchmarks * Glossary * Website Performance Test * In-depth Guides * Company * About Us * Leadership * Partners * Investors * Contact Us * Careers We're hiring! * News * Customer Portal * SessionCam * Privacy Policy * Cookie Policy © 2024 Glassbox × NOTICE We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes as specified in the cookie policy. 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