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Submitted URL: http://zendesk.com/
Effective URL: https://www.zendesk.com/?variant=437
Submission: On October 03 via api from IN — Scanned from DE
Effective URL: https://www.zendesk.com/?variant=437
Submission: On October 03 via api from IN — Scanned from DE
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The Next Big Zendesk AI Drop. Join us for our virtual product reveal on October 4. Register now Contact us PRODUCTS Zendesk for serviceThe complete service solutionZendesk for salesThe modern sales solutionSunshine PlatformFast, open, and flexibleMarketplaceApps, integrations, and partners PRICING Zendesk for serviceThe complete service solutionZendesk for salesThe modern sales solution SOLUTIONS EnterpriseHave conversations at scaleSmall & medium businessesGrow without growing painsStartupsGet off on the right footEmployee experienceTreat employees like customersIndustriesMeet your market’s needsConversational CRMCreate lasting customer relationships DEMO RESOURCES BlogGuides, reports, and best practicesEvents and webinarsLearn from wherever you areTraining and certificationLearn how to use Zendesk and prove your expertiseCommunityConnect, learn, and engage with Zendesk usersProfessional servicesGet hands-on help, dedicated support or expert guidanceWhat’s New with ZendeskCheck out recent product updatesAPI & DevelopersInfo for building things with ZendeskPartnersHow to locate or become a Zendesk partnerCustomer storiesSee what success with Zendesk looks likeNewsroomCompany news and announcementsTrust and securityYour business is protected with Zendesk COMPANY About usNewsroomEventsCareersDiversity & InclusionAccessibility PlanSustainabilityZendesk FoundationLegal LANGUAGE English (US)English (UK)EspañolEspañol (LATAM)PortuguêsFrançaisDeutschItalianoNederlandsDanskSvenskaEnglish (Australia)English (India)English (Singapore)日本語한국어繁體中文 (台灣)繁體中文 (香港特區)ไทย Free trialFree trialSign in Sign in Product support Company About usNewsroomEventsCareersDiversity & InclusionAccessibility PlanSustainabilityZendesk FoundationLegal Contact us English (US) English (US)English (UK)EspañolEspañol (LATAM)PortuguêsFrançaisDeutschItalianoNederlandsDanskSvenskaEnglish (Australia)English (India)English (Singapore)日本語한국어繁體中文 (台灣)繁體中文 (香港特區)ไทย Products Zendesk for serviceThe complete service solutionZendesk for salesThe modern sales solutionSunshine PlatformFast, open, and flexibleMarketplaceApps, integrations, and partners Pricing Zendesk for serviceThe complete service solutionZendesk for salesThe modern sales solution Solutions EnterpriseHave conversations at scaleSmall & medium businessesGrow without growing painsStartupsGet off on the right footEmployee experienceTreat employees like customersIndustriesMeet your market’s needsConversational CRMCreate lasting customer relationships Demo Resources BlogGuides, reports, and best practicesEvents and webinarsLearn from wherever you areTraining and certificationLearn how to use Zendesk and prove your expertiseCommunityConnect, learn, and engage with Zendesk usersProfessional servicesGet hands-on help, dedicated support or expert guidanceWhat’s New with ZendeskCheck out recent product updatesAPI & DevelopersInfo for building things with ZendeskPartnersHow to locate or become a Zendesk partnerCustomer storiesSee what success with Zendesk looks likeNewsroomCompany news and announcementsTrust and securityYour business is protected with Zendesk Free trialFree trial UNLOCK THE POWER OF CUSTOMER EXPERIENCES Build lasting relationships with our complete customer service solution. Start your free trialStart your free trialView demoView demo #1 in Digital Customer Service use case by THE NEXT BIG ZENDESK AI DROP The Next Big Zendesk Al Drop is coming in hot. Join our virtual product reveal on October 4. Register nowRegister now THE SHOW STARTS IN 1days12hours20mins9secs TAKE A QUICK TOUR Experience Zendesk like your agents will. Our customer service solution comes with everything you need to provide exceptional support. CHOOSE A TOUR Experience Zendesk the way that best fits your everyday needs. Consumers Businesses Employees Start tourStart tour ZENDESK FOR SERVICE PERFECT THE CUSTOMER EXPERIENCE > “Most businesses are sitting on a data gold mine within their customer > profiles. We use Zendesk...to get data on customer interactions that no one > else is collecting.” Gershwin Exeter Vice President of Global Services > “We love Zendesk because their API allows us to explore ways to get customer > data in front of agents in ways that create a smoother, more personalized > experience.” Addie Wallace Senior Director of Brand Marketing > “Zendesk’s integration capabilities, flexibility, and feature depth allow me > to be creative with how we’re using it. And they let us scale in really > interesting and powerful ways.” Laurie Leduc Head of Community Support > “The workflows we built in Zendesk Suite allowed us to achieve or exceed > customer expectations in handling urgent issues.” Caitlin Wood Vice President of Customer Operations > “Most businesses are sitting on a data gold mine within their customer > profiles. We use Zendesk...to get data on customer interactions that no one > else is collecting.” Gershwin Exeter Vice President of Global Services > “We love Zendesk because their API allows us to explore ways to get customer > data in front of agents in ways that create a smoother, more personalized > experience.” Addie Wallace Senior Director of Brand Marketing > “Zendesk’s integration capabilities, flexibility, and feature depth allow me > to be creative with how we’re using it. And they let us scale in really > interesting and powerful ways.” Laurie Leduc Head of Community Support > “The workflows we built in Zendesk Suite allowed us to achieve or exceed > customer expectations in handling urgent issues.” Caitlin Wood Vice President of Customer Operations > “Most businesses are sitting on a data gold mine within their customer > profiles. We use Zendesk...to get data on customer interactions that no one > else is collecting.” Gershwin Exeter Vice President of Global Services Personalize all conversationsAnticipate requests with AIAdapt to changing needsMake good decisions with data Start your free trialStart your free trial TAKE YOUR SUPPORT PERSONALLY For long-term loyalty, every customer should feel like your only one. Zendesk for Service offers the support features you need to keep customers coming back. Explore all featuresExplore all features RESOURCES Featured Product A POWERFUL, FLEXIBLE PLATFORM Whether you bring your own code or configure in a few clicks, Zendesk is easily modified to meet your unique business needs. Report CX TRENDS 2023 Immersive CX is the future of successful businesses. Guide • 1 min read ZENDESK AI: THE SERVICE SUPERPOWER Find out how AI can lighten your team’s load. Article • 16 min read WHAT IS CUSTOMER SUPPORT? Decode the term, and get 10 tips for improvement. EXCEED EVERY CUSTOMER EXPECTATION Free trialFree trialGet a demoGet a demo RETURN ON INVESTMENT MAXIMIZE YOUR ROI You’ll save time and money with Zendesk. Don’t take it from us; take it from Forrester. Their Total Economic Impact™ (TEI) study showed 286% return on investment over three years. Read the full report * IMPROVE TIME TO VALUE Zendesk works out of the box. Solve customer problems right away, rather than configuring complex software. * REDUCE EFFORT PER TICKET Self-service and automation deflect up to 15% of agent contacts. Resolve remaining tickets faster with rich customer insights. * KEEP COSTS LOW You don’t need a developer army to start using Zendesk, or an influx of agents to keep using it. Efficiency and automation are baked in. 286% Average ROI Customers achieved over three years $20 Million Net present value customers reached over three years 2 Months Time it took for customers to receive payback Find out whyFind out why JOIN THE BEST POWERING 100,000+ OF THE BEST CUSTOMER EXPERIENCES Start your free trialStart your free trialView demoView demo PRODUCTS * Zendesk for Service * Zendesk for Sales * Integrations * Product updates * System status * Sign in * Zendesk for Enterprise * Zendesk for Small Business * Zendesk for Startups * Zendesk Benchmark FEATURES * Ticketing * Messaging & live chat * Help center * Knowledge base * Voice * Community forums * Reporting & analytics * AI and automation * Workforce management RESOURCES * Security * Support * Blog * Training * Partners * Events and webinars * Professional services * Customer stories * What is CRM? * CRM software guide COMPANY * About us * Newsroom * What is Zendesk? * Careers * Diversity and inclusion * Accessibility Plan * Social impact * Zendesk Foundation * Legal TRENDING * CX Trends 2023 New * ROI calculator * Gartner Magic Quadrant * Sustainability report * Join our research panel * Customer service software * Ticketing system software * Live chat software * Forum software * Help desk software HOW CAN WE HELP? CONTACT US. * * * * * * Terms of UsePrivacy NoticeCookie NoticeCookie settings©Zendesk 2023 Gartner, Critical Capabilities for the CRM Customer Engagement Center, 8 June 2020, Nadine LeBlanc, Brian Manusama Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designations. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permissions. All rights reserved. Click for sound 1:45 We use cookies to provide visitors with the best possible experience on our website. These include analytics, functionality, and targeting cookies, which may also be used in our marketing efforts. Click the 'Accept All' button to agree to the use of cookies or click 'Cookie Settings' to manage your preferences. To opt out of non-essential cookies, click 'Reject All'.Cookie Notice Cookie settings Reject all Accept all PRIVACY PREFERENCE CENTER Zendesk uses web cookies to collect information about you when you visit our Site. This information might be about you, your preferences, or your device. At Zendesk, we may use this information for purposes that include ensuring basic functionality of our Sites; remembering user preferences, including your cookie preferences; measuring the effectiveness of our Sites, marketing campaigns, and email communications; and personalizing online content. 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