nationalrecalls.com Open in urlscan Pro
2a02:4780:1d:3dac:534e:fae2:7819:6fd1 Public Scan

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Submitted URL:
http://www.nationalrecalls.com/
Effective URL:
https://nationalrecalls.com/
Submission Tags: falconsandbox
Submission: On June 28 via api (June 28th 2024, 4:19:34 pm UTC) from US — Scanned from GB

Form analysis
2 forms found in the DOM

POST https://nationalrecalls-team.myfreshworks.com/crm/sales/smart_form/create_entity

<form action="https://nationalrecalls-team.myfreshworks.com/crm/sales/smart_form/create_entity" method="POST" novalidate="novalidate">
  <div class="fserv-form">
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">First name</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[first_name]"
        type="text" placeholder="First name">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">Last name</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[last_name]" type="text"
        placeholder="Last name">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-email-field fserv-field fserv-required"><label class="fserv-label">Email</label><input
        data-regex-format="^(?!.*\.\.)[a-zA-Z0-9+._%\-!'*\/=?^`{}|~]{1,256}@[a-zA-Z0-9][a-zA-Z0-9.\-]{0,255}([.a-zA-Z0-9\-]*\.[a-zA-Z0-9][a-zA-Z0-9\-]{0,25})$" data-regex-required-error="Can't be empty" data-regex-message="is invalid"
        data-regex-format-error="is invalid." data-regex-required="([^\s])" class="fserv-input-text" name="contact[email]" type="email" placeholder="Email">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-tel-field fserv-field fserv-required"><label class="fserv-label">Mobile</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="contact[mobile_number]" type="tel"
        placeholder="Phone Number">
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-select-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">Lifecycle stage</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
        class="fserv-select select2-hidden-accessible" name="contact[lifecycle_stage_id]" data-placeholder="Click to select" data-select2-id="1" tabindex="-1" aria-hidden="true">
        <option></option>
        <option value="29000592686" selected="" data-select2-id="3">Lead</option>
        <option value="29000592687">Sales Qualified Lead</option>
        <option value="29000592688">Customer</option>
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              role="textbox" aria-readonly="true" title="Lead"><span class="select2-selection__clear" title="Remove all items" data-select2-id="4">×</span>Lead</span><span class="select2-selection__arrow"
              role="presentation"><b role="presentation"></b></span></span></span><span class="dropdown-wrapper" aria-hidden="true"></span></span>
      <div class="fserv-control" style="display:none;"></div>
    </div>
    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">What Type of Practice/Office Do You Have?</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text"
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    <div class="formserv-select-multiple-field fserv-field fserv-required"><label class="fserv-label">Interested Services</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
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        <option value="After Hours Answering">After Hours Answering</option>
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        <option value="Lead Nurturing/Consultation Follow-ups">Lead Nurturing/Consultation Follow-ups</option>
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      <div class="fserv-control" style="display:none;"></div>
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    <div class="formserv-text-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">entity type</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="entity_type"
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      <div class="fserv-control" style="display:none;"></div>
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    <div class="formserv-select-field fserv-field fserv-required"><label class="fserv-label">How Did You Hear About Us?</label><select data-regex-required-error="Can't be empty" data-regex-required="([^\s])"
        class="fserv-select select2-hidden-accessible" name="contact[custom_field][cf_how_did_you_hear_about_us]" data-placeholder="How Did You Hear About Us?" data-select2-id="5" tabindex="-1" aria-hidden="true">
        <option data-select2-id="7"></option>
        <option value="Events and Conferences">Events and Conferences</option>
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      <div class="fserv-control" style="display:none;"></div>
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    <div class="formserv-text-field fserv-field fserv-required fserv-hidden"><label class="fserv-label">web form id</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text" name="asset_key"
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      <div class="fserv-control" style="display:none;"></div>
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    <div>
      <div class="opt-in">
        <div class="checkbox"> <label class="fserv-form-optin-checkbox-text"> <input type="checkbox" name="opt_in">
            <div>I agree to receive SMS updates from 213-988-6896 at the phone number provided above and understand that message frequency may vary. Msg &amp; data rates may apply. Reply STOP to opt out. We will never share or sell your information
              with third parties.</div>
          </label> </div>
      </div><button class="fserv-button-submit" type="submit">Submit</button>
    </div>
  </div>
</form>

POST https://nationalrecalls-team.myfreshworks.com/crm/sales/smart_form/create_entity

<form action="https://nationalrecalls-team.myfreshworks.com/crm/sales/smart_form/create_entity" method="POST" novalidate="novalidate">
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      <div class="fserv-control" style="display:none;"></div>
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    <div class="formserv-text-field fserv-field fserv-required"><label class="fserv-label">What Type of Practice/Office Do You Have?</label><input data-regex-required-error="Can't be empty" data-regex-required="([^\s])" class="fserv-input-text"
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    <div>
      <div class="opt-in">
        <div class="checkbox"> <label class="fserv-form-optin-checkbox-text"> <input type="checkbox" name="opt_in">
            <div>I agree to receive SMS updates from 213-988-6896 at the phone number provided above and understand that message frequency may vary. Msg &amp; data rates may apply. Reply STOP to opt out. We will never share or sell your information
              with third parties.</div>
          </label> </div>
      </div><button class="fserv-button-submit" type="submit">Submit</button>
    </div>
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Text Content

Celebrating 14 Years in Business



Your Trusted Service Provider



1-888-770-3307



440 N Barranca Ave. Suite #6335, Covina, CA 91723

 * Follow
 * Follow
 * Follow

 * Follow
 * Follow
 * Follow

 * Services
   * Live Incoming Phone Call Relief
   * 24/7 Healthcare Receptionists
   * Inbound Scheduling or Marketing Calls
   * Outbound Scheduling Calls
   * Consultation Follow Ups & Lead Nurturing
   * Appointment Reminder Calls
   * Patient Satisfaction Surveys
 * Meet Our Team
   * Executive Team
   * Meet Our Patient Care Coordinators
   * Media
 * Testimonials
   * Case Studies
   * What Patients Are Saying
   * What Our Clients Are Saying
 * Contact Us
 * Pricing

 * Services
   * Live Incoming Phone Call Relief
   * 24/7 Healthcare Receptionists
   * Inbound Scheduling or Marketing Calls
   * Outbound Scheduling Calls
   * Consultation Follow Ups & Lead Nurturing
   * Appointment Reminder Calls
   * Patient Satisfaction Surveys
 * Meet Our Team
   * Executive Team
   * Meet Our Patient Care Coordinators
   * Media
 * Testimonials
   * Case Studies
   * What Patients Are Saying
   * What Our Clients Are Saying
 * Contact Us
 * Pricing

Schedule A Demo
Video Player
00:04
00:00
00:15
Use Up/Down Arrow keys to increase or decrease volume.




NATIONAL RECALLS


WHERE THE PATIENT EXPERIENCE TAKES CENTER STAGE

National Recalls is a comprehensive solution for all things Patient Care. Our
HIPAA certified, live representatives are trained and ready to answer your
inbound calls, schedule appointments, place follow up calls, and seamlessly
become an extension of your practice—all with unmatched customer service.

Schedule A Call
Contact Us


HEAR HOW WE SOUND:


HEAR IVANA, SHE’S ONE OF OUR 100+ TALENTED PATIENT CARE COORDINATORS

Audio Player
https://nationalrecalls.com/wp-content/uploads/2024/01/Audio.mp3

00:00
00:00
00:00

Use Up/Down Arrow keys to increase or decrease volume.


To Discuss How We Can Help Your Practice, Enter Your Details

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CONTACT US FORM

Contact us
First name

Last name

Email

Mobile

Lifecycle stageLeadSales Qualified LeadCustomer×Lead

What Type of Practice/Office Do You Have?

Interested ServicesIncoming/Rollover Phone Call AnsweringAfter Hours
AnsweringOutbound Phone CallsLead Nurturing/Consultation Follow-upsScheduling
RemindersOther
 * 


entity type

How Did You Hear About Us?Events and ConferencesWord of MouthNews LetterSocial
MediaSearch EngineOtherHow Did You Hear About Us?

web form id

I agree to receive SMS updates from 213-988-6896 at the phone number provided
above and understand that message frequency may vary. Msg & data rates may
apply. Reply STOP to opt out. We will never share or sell your information with
third parties.
Submit
×
Powered by Freshsales
Video Player
00:04
00:00
00:15
Use Up/Down Arrow keys to increase or decrease volume.




NATIONAL RECALLS


WHERE THE PATIENT EXPERIENCE TAKES CENTER STAGE

National Recalls is a comprehensive solution for all things Patient Care. Our
HIPAA certified, live representatives are trained and ready to answer your
inbound calls, schedule appointments, place follow up calls, and seamlessly
become an extension of your practice—all with unmatched customer service.

Schedule A Demo
Contact Us


HEAR HOW WE SOUND:


HEAR IVANA, SHE’S ONE OF OUR 100+ TALENTED PATIENT CARE COORDINATORS

Audio Player
https://nationalrecalls.com/wp-content/uploads/2024/01/Audio.mp3

00:00
00:00
00:00

Use Up/Down Arrow keys to increase or decrease volume.


To Discuss How We Can Help Your Practice, Enter Your Details


CONTACT US FORM

Contact us
First name

Last name

Email

Mobile

Lifecycle stageLeadSales Qualified LeadCustomer×Lead

What Type of Practice/Office Do You Have?

Interested ServicesIncoming/Rollover Phone Call AnsweringAfter Hours
AnsweringOutbound Phone CallsLead Nurturing/Consultation Follow-upsScheduling
RemindersOther
 * 


entity type

How Did You Hear About Us?Events and ConferencesWord of MouthNews LetterSocial
MediaSearch EngineOtherHow Did You Hear About Us?

web form id

I agree to receive SMS updates from 213-988-6896 at the phone number provided
above and understand that message frequency may vary. Msg & data rates may
apply. Reply STOP to opt out. We will never share or sell your information with
third parties.
Submit
×
Powered by Freshsales


WE ACT AS AN EXTENSION OF YOUR OFFICE! PATIENTS DON’T EVEN REALIZE THEY’RE
SPEAKING WITH A REMOTE PATIENT CARE COORDINATOR.

SEASONED PATIENT CARE COORDINATORS

CLIENTS SERVED

APPOINTMENTS SCHEDULED

REVENUE GENERATED

YEARS IN BUSINESS



INCOMING PHONE CALL ANSWERING

Forward all your inbound call to us during normal business hours or 24/7.



PATIENT RECALLS

Schedule appointments and follow-ups for ongoing patient care.



PRE-APPOINTMENT REMINDER CALLS

Notify patients of upcoming appointments to reduce no-shows.



PATIENT REACTIVATIONS

Re-engage patients who haven’t visited the practice recently


WE SCHEDULE YOUR PATIENTS FOR YOU DIRECTLY INTO YOUR EHR, EMR OR PRACTICE
MANAGEMENT SYSTEM


VIRTUAL PATIENT CARE COORDINATORS FOR MEDICAL OFFICES


LIVE, HIPAA CERTIFIED, TRAINED PATIENT CARE COORDINATORSDEDICATED TO YOUR
PRACTICE!

CUSTOMIZED INCOMING PHONE CALL ANSWERING



ANSWERING ALL OF YOUR INCOMING CALLS



OVERFLOW/ROLLOVER CALLS



SCHEDULING OR NEW PATIENT CALLS



FLEXIBLE SCHEDULES



AFTER HOURS



ON-CALL DISPATCH

OUTBOUND SCHEDULING CALLS



RECALLS, RECARE & REACTIVATION CALLS



CONFIRMATION AND REMINDER CALLS



NO-SHOW AND CANCELLATIONS



LEAD NURTURING



CONSULT FOLLOW-UPS



REFERRAL FOLLOW-UPS



APPOINTMENT REQUESTS

A LA CARTE SERVICES



MARKETING CAMPAIGNS



VOICEMAIL PROCESSING



CHAT AND SCHEDULING REQUESTS PROCESSING

SERVICES CUSTOMIZED FOR YOUR OFFICE


Schedule A Call
Contact Us


LIVE PATIENT CARE SERVICES

Schedule A Demo
Contact Us


THE BEST IN THE BUSINESS

We've been around for over 14 years. Our quality is over the top, second to
none.
Curious about how we sound? Click play and hear how Summer sounds! She one of
our many talented patient care coordinators.




CONTACT US

National Recalls is a comprehensive solution for all things Patient Care. Our
HIPAA certified, live representatives are trained and ready to answer your
inbound calls, schedule appointments, place follow up calls, and seamlessly
become an extension of your practice—all with unmatched customer service.

Schedule A Demo
Contact Us


FREQUENTLY ASKED QUESTIONS

DO YOU KNOW HOW TO USE OUR SYSTEM/EMR?

Since National Recalls has been in business for over 14 years, we have worked
with several different systems. Most likely we have experience using your
system. However, during the onboarding call, we'll access your system to ensure
we have a clear understanding of all your system's nuances.

We have experience scheduling appointments for specialty practices with multiple
doctors and multiple locations, and we have seen everything under the sun in
regards to practice management systems and scheduling.

HOW DO YOU ACCESS MY SYSTEM?

If you use web or cloud practice management software, we would request a login
and password. If you do not, National Recalls securely accesses your practice
management software through a designated computer in your office using remote
access. We can walk you through this simple set-up or work with your IT
department. This allows us to schedule patients and work within your system as
if we were right there in the office next to you. Everything done within your
computer system is accompanied by a time, date and the initials "NR" (for
National Recalls) so you can see what we've done: you can even watch us on your
computer while we work!

WILL MY PATIENTS BE GREETED BY A VOICEBOT OR AN AUTOMATED ANSWERING MACHINE?

National Recalls provides live HIPAA Certified Patient Care Coordinators. We
strive to answer all incoming calls, however, we are not an "everybody grab
everything" call center. Based on call volume we train and assign a certain
number of patient care coordinators to answer your incoming calls. We like to
keep the same patient care coordinators assigned to your account, that way they
get to know the ins and outs of your office, scheduling procedures, scripts,
etc.

We strive to keep our capture rates at 90% or above, however, if the patient
care coordinator misses a call it goes to a custom voicemail for each location.
When the agent is off the phone they will listen to the voicemail and call the
patient back.

We can also offer call queue options - if the agent is not able to answer a call
the patient can be put on hold for specific amount of time while the agent wraps
up their existing call.

ARE YOU FULLY HIPAA-COMPLIANT? HOW ARE YOU SAFEGUARDING MY PATIENTS' PERSONAL
HEALTH INFORMATION?

Absolutely, National Recalls abides by all Federal and State laws and is one of
the few providers with representatives that are fully HIPAA certified and use
only the most secure tools to access our partners' database. We have an IT team
to ensure all of our processes and systems are encrypted, secure and HIPAA
compliant.


WHAT SETS US APART ?




WE INTEGRATE WITH ALL TYPES OF EMRS AND PRACTICE MANAGEMENT SYSTEMS





DON’T SEE YOUR SYSTEM LISTED? JUST ASK US, WE WORK WITH ALL SYSTEMS!

Schedule A Call
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SERVICES

 * 24/7 Healthcare Receptionists
 * Appointment Reminder Calls
 * Consultation Follow Ups & Lead Nurturing
 * Inbound Scheduling or Marketing Calls
 * Live Incoming Phone Call Relief
 * Outbound Scheduling Calls
 * Patient Satisfaction Surveys


USEFUL LINKS

About Us

Meet Our Patient Care Coordinators

Case Studies

Testimonials

Contact Us


CONTACT INFO

Phone: 1-888-770-3307
Email: info@nationalrecalls.com
Address: 440 N Barranca Ave. | Suite #6335 | Covina, CA 91723

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