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 * Banking Accounts & services
   
   
   CURRENT ACCOUNTS
   
    * Premier Account
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    * Business accounts
    * See all current accounts
   
   
   SAVINGS ACCOUNTS
   
    * Loyalty Cash ISA
    * Online Bonus Saver
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    * Easy access savings accounts
    * Fixed Rate Savings Account
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    * ISAs
    * See all savings accounts
   
   
   INTERNATIONAL SERVICES
   
    * Global Money Account
    * Using your card outside the UK
    * Travel Money
    * International payments
    * Currency Account
    * Opening an account outside the UK
    * Global View Global Transfers
    * See all international services
   
   
   ALREADY BANKING WITH US?
   
    * Existing customers
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 * Borrowing Short & long-term
   
   
   CREDIT CARDS
   
    * Balance transfer credit cards
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    * Credit card eligibility checker
    * See all credit cards
   
   
   LOANS
   
    * Personal Loan
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    * Ways to borrow
    * Debt Consolidation Loan
    * See all loans
   
   
   MORTGAGES
   
    * Switch your mortgage rate
    * Remortgage to HSBC
    * First-time buyers
    * Get a decision in principle
    * Mortgage rates
    * Mortgage calculators
    * Continue my application
    * 95% mortgages
   
   
   ALREADY BORROWING WITH US?
   
    * Manage your existing mortgage
    * Money worries
    * Mortgage payment support
    * Switch your HSBC mortgage
    * Manage your credit card
    * Credit card fees and rates
    * Base rate information
    * Credit card repayment calculator

 * Investing Products & planning
   
   
   INVESTING
   
    * New to investing?
    * Stocks & shares ISA
    * Invest in funds
    * Invest in sustainable funds
    * Invest in shares
    * See all investments
   
   
   ADVICE OPTIONS
   
    * Financial advice service
    * Protection advice
   
   
   VISUALISE YOUR RETIREMENT
   
    * Retirement calculator
    * Investing for retirement
   
   
   IMPROVE YOUR KNOWLEDGE
   
    * Your financial action plan
    * What is sustainable investing?
    * Investment calculator
    * Children’s education calculator
    * Wealth Insights
   
   
   
   
   ALREADY INVESTING WITH US?
   
    * Existing customers
    * How to buy and sell funds
    * How to buy and sell shares
    * Onshore Investment Bond
    * Child Trust Fund

 * Insurance Property & family
   
   
   INSURANCE
   
    * Home Insurance
    * Contents Insurance
    * Travel Insurance
    * Small Business Insurance
    * See all insurance
   
   
   LIFE
   
    * Life Cover
    * Critical Illness Cover
    * Income Protection Insurance
    * Protection advice
    * See all life insurance
   
   
   CLAIMS
   
    * Select and Cover claims
    * Home Insurance claims
    * Life Insurance claims
    * Travel Insurance claims
    * Aspects Insurance claims
    * Premier Travel Insurance claims
   
   
   ALREADY INSURED BY US?
   
    * Select and Cover support
    * Home Insurance support
    * Life Insurance support
    * Premier Travel support
    * Aspects Insurance support

 * Wellbeing Financial health & support
   
   
   FINANCIAL FITNESS
   
    * Financial health tools & webinars
    * Everyday budgeting
    * Managing debt
    * Growing your money
    * Staying safe and secure
    * Learning about money
   
   
   NEW BEGINNINGS
   
    * Expanding your family
    * Getting married
    * Planning for retirement
    * Buying your first home
    * Moving abroad
    * Going to uni
   
   
   LIFE EVENTS
   
    * Bereavement support
    * Assisting someone with their money
    * Separation
    * Losing your job
    * Power of Attorney
    * Mental health and support
   
   
   MONEY WORRIES
   
    * How we can help
    * Mortgage payment support
    * Financial and domestic abuse
    * Managing your finances
    * Rising cost of living
    * Support for gambling

 * Help Service & security
   
   
   MANAGING YOUR ACCOUNT
   
    * Rising cost of living
    * Ways to bank
    * Card support
    * Set up or cancel a Direct Debit
    * Set up or cancel a standing order
    * Query a transaction
   
   
   FRAUD AND SECURITY
   
    * Fraud guide
    * Received a text?
    * HSBC Safeguard
    * Secure Key
    * Our Digital Security Promise
   
   
   DIGITAL BANKING
   
    * Register for digital banking
    * Mobile banking
    * Online banking
    * Banking at home
    * Mobile cheque deposit
    * Reset your log on details
    * Mobile money management
   
   
   HELP
   
    * Customer support
    * Money worries
    * Feedback and complaints
    * Coronavirus support
    * Bank of England base rate
    * Making payments
    * Accessibility and disability

Menu
 * Banking Accounts & services
   
   
   CURRENT ACCOUNTS
   
    * Premier Account
    * Advance Account
    * Bank Account
    * Student Account
    * International Student Account
    * Children's Account
    * Business accounts
    * See all current accounts
   
   
   SAVINGS ACCOUNTS
   
    * Loyalty Cash ISA
    * Online Bonus Saver
    * Regular Savings Account
    * Easy access savings accounts
    * Fixed Rate Savings Account
    * Children’s Savings Account
    * ISAs
    * See all savings accounts
   
   
   INTERNATIONAL SERVICES
   
    * Global Money Account
    * Using your card outside the UK
    * Travel Money
    * International payments
    * Currency Account
    * Opening an account outside the UK
    * Global View Global Transfers
    * See all international services
   
   
   ALREADY BANKING WITH US?
   
    * Existing customers
    * Money worries
    * Manage your account
    * Mobile banking
    * Online banking
    * Overdrafts
    * Overdraft calculator

 * Borrowing Short & long-term
   
   
   CREDIT CARDS
   
    * Balance transfer credit cards
    * Purchase cards
    * Rewards cards
    * Credit building cards
    * Premier cards
    * Ways to borrow
    * Credit card eligibility checker
    * See all credit cards
   
   
   LOANS
   
    * Personal Loan
    * Premier Loan
    * Car Loan
    * Home Improvement Loan
    * Top up your loan
    * Ways to borrow
    * Debt Consolidation Loan
    * See all loans
   
   
   MORTGAGES
   
    * Switch your mortgage rate
    * Remortgage to HSBC
    * First-time buyers
    * Get a decision in principle
    * Mortgage rates
    * Mortgage calculators
    * Continue my application
    * 95% mortgages
   
   
   ALREADY BORROWING WITH US?
   
    * Manage your existing mortgage
    * Money worries
    * Mortgage payment support
    * Switch your HSBC mortgage
    * Manage your credit card
    * Credit card fees and rates
    * Base rate information
    * Credit card repayment calculator

 * Investing Products & planning
   
   
   INVESTING
   
    * New to investing?
    * Stocks & shares ISA
    * Invest in funds
    * Invest in sustainable funds
    * Invest in shares
    * See all investments
   
   
   ADVICE OPTIONS
   
    * Financial advice service
    * Protection advice
   
   
   VISUALISE YOUR RETIREMENT
   
    * Retirement calculator
    * Investing for retirement
   
   
   IMPROVE YOUR KNOWLEDGE
   
    * Your financial action plan
    * What is sustainable investing?
    * Investment calculator
    * Children’s education calculator
    * Wealth Insights
   
   
   
   
   ALREADY INVESTING WITH US?
   
    * Existing customers
    * How to buy and sell funds
    * How to buy and sell shares
    * Onshore Investment Bond
    * Child Trust Fund

 * Insurance Property & family
   
   
   INSURANCE
   
    * Home Insurance
    * Contents Insurance
    * Travel Insurance
    * Small Business Insurance
    * See all insurance
   
   
   LIFE
   
    * Life Cover
    * Critical Illness Cover
    * Income Protection Insurance
    * Protection advice
    * See all life insurance
   
   
   CLAIMS
   
    * Select and Cover claims
    * Home Insurance claims
    * Life Insurance claims
    * Travel Insurance claims
    * Aspects Insurance claims
    * Premier Travel Insurance claims
   
   
   ALREADY INSURED BY US?
   
    * Select and Cover support
    * Home Insurance support
    * Life Insurance support
    * Premier Travel support
    * Aspects Insurance support

 * Wellbeing Financial health & support
   
   
   FINANCIAL FITNESS
   
    * Financial health tools & webinars
    * Everyday budgeting
    * Managing debt
    * Growing your money
    * Staying safe and secure
    * Learning about money
   
   
   NEW BEGINNINGS
   
    * Expanding your family
    * Getting married
    * Planning for retirement
    * Buying your first home
    * Moving abroad
    * Going to uni
   
   
   LIFE EVENTS
   
    * Bereavement support
    * Assisting someone with their money
    * Separation
    * Losing your job
    * Power of Attorney
    * Mental health and support
   
   
   MONEY WORRIES
   
    * How we can help
    * Mortgage payment support
    * Financial and domestic abuse
    * Managing your finances
    * Rising cost of living
    * Support for gambling

 * Help Service & security
   
   
   MANAGING YOUR ACCOUNT
   
    * Rising cost of living
    * Ways to bank
    * Card support
    * Set up or cancel a Direct Debit
    * Set up or cancel a standing order
    * Query a transaction
   
   
   FRAUD AND SECURITY
   
    * Fraud guide
    * Received a text?
    * HSBC Safeguard
    * Secure Key
    * Our Digital Security Promise
   
   
   DIGITAL BANKING
   
    * Register for digital banking
    * Mobile banking
    * Online banking
    * Banking at home
    * Mobile cheque deposit
    * Reset your log on details
    * Mobile money management
   
   
   HELP
   
    * Customer support
    * Money worries
    * Feedback and complaints
    * Coronavirus support
    * Bank of England base rate
    * Making payments
    * Accessibility and disability

 * Language English
 * About HSBC


 * HELP & SUPPORT
   
   Contact HSBC Got a question? We're here to help you 


 * BRANCH FINDER
   
   Find your nearest branch 


 * OUR SERVICE PERFORMANCE
   
   View our service status to see how we're doing 


 * ABOUT HSBC
   
   Careers, media, investor and corporate information 

 * Legal
 * Privacy notice
 * Cookie notice
 * Accessibility
 * Stopping modern slavery

Language

 * Selected English

 * Register
 * Back to my accounts
 * Business


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POCKET £100 AND MORE

Get £100 plus 1 year of Headspace. Open an HSBC Student Account as a 1st year on
a qualifying course.

 

Must use your debit card 5 times within 30 days. Eligibility criteria and T&Cs
apply.

Find out more
Global Money Account 
A new way to send and spend abroad. Eligibility criteria apply.
Mobile banking 
Our secure app makes it easy for you to stay on top of your money.

In line with the government's Mortgage Charter, HSBC can now offer more options
to help mortgage customers through the cost of living crisis.

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 * Current accounts 

 * Loans 

 * Mortgages 

 * International 

 * Credit cards 

 * Investing 

 * Savings 

 * Insurance 


LOOKING FOR HELP?

 

Find answers to your questions and get the latest guidance.

Digital reset  Digital reset This link will open in a new window
Managing your account 


HOW SAFE IS MY MONEY?

 

When times are tough, knowing your money's safe can be reassuring.

How safe is my money 
Find out more about savings 


GROWING YOUR MONEY

 

Explore ways you could get more from your money to help you reach your goals.

Your financial action plan 
Saving vs investing 


SUPPORT AND SECURITY

Mobile banking 
Secure Key 
Latest scams 
Resetting your online banking 
Activating your card 
Bank of England base rate 
Support for Ukraine 
Accessibility and disability 
Stopping modern slavery  Stopping modern slavery This link will open in a new
window


TOOLS AND GUIDES

Find a branch 
Mortgage calculators 
Personal loan calculator 
Managing your account 
Ways to borrow 
Confirmation of Payee 
Sustainability 
Branch formats and branch closures 
Electric vehicles 


MORE PRODUCTS

Loans 
Current accounts 
Mortgages 
Overdrafts 
Investments 
Savings 
Insurance 
Business accounts  Business accounts This link will open in a new window


INDEPENDENT SERVICE QUALITY SURVEY RESULTS




PERSONAL CURRENT ACCOUNTS

Published August 2023


As part of a regulatory requirement, independent surveys were conducted to ask
customers of the largest personal current account providers in Great Britain and
Northern Ireland if they would recommend their provider to friends and
family. The results represent the view of customers who took part in the survey.



GREAT BRITAIN - VIEW FULL RESULTS

 


NORTHERN IRELAND - VIEW FULL RESULTS

 


The requirement to publish the Financial Conduct Authority Service Quality
Information for personal current accounts can be found on the SQI page.


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CUSTOMER SUPPORT

 
It's easy to answer your query online. Visit our Help page to find out how.
Follow HSBC UK on Facebook This link will open in a new window Follow HSBC UK on
Twitter This link will open in a new window Follow HSBC UK on YouTube This link
will open in a new window


 * HELP & SUPPORT
   
   Contact HSBC Got a question? We're here to help you 


 * BRANCH FINDER
   
   Find your nearest branch 


 * OUR SERVICE PERFORMANCE
   
   View our service status to see how we're doing 


 * ABOUT HSBC
   
   Careers, media, investor and corporate information 

 * Legal
 * Privacy notice
 * Cookie notice
 * Accessibility
 * Stopping modern slavery

  HSBC GroupHSBC Group This link will open in a new window  |  © Copyright HSBC
Group 2002-2023. All rights reserved

This website is designed for use in the United Kingdom.



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