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OMGPORTFOLIO







IN 300 SERIES POSTAGE METER USER MANUAL

22-05-202122.08.2017 admin

 * In 300 Series Postage Meter User Manual Free
 * Neopost In 300 Series Manual
 * In 300 Series Postage Meter User Manual 2016

How do I clear a ‘PSD locked’ message on my machine?

Please click here to chat to Nina, our Virtual assistant who can help you clear
a PSD locked message on your machine.


IN 300 SERIES POSTAGE METER USER MANUAL FREE

Paying a Royal Mail Surcharge/Entering an amount manually

Please click here to chat to Nina, our Virtual assistant who can help you to pay
a Royal Mail surcharge.

PDF User Manual for the Neopost IS-200, IS-240, IS-280, IS-280C and IS-290i. As
of now, the Neopost IS200 series is covering five different models, the IS-200,
IS-240, IS-280, IS-280C and the IS-290i, in case you’re having trouble with
either of them, you can fix it with one universal Neopost IS200 series PDF
manual, since they have almost similar troubleshooting steps. Preview the
Neopost Postage Meter Manual Your Neopost Postage Meter Manual is loading below,
it should show up in a few seconds, depending on your connection. Wait for
the.Loading. icon to disappear. Neopost IS-300 Series Manual. Preview the
Neopost IS-300 Series Manual Your Neopost IS-300 Series Manual is loading below,
it.

Discover the upgraded postage machine series – containing the iX-3, iX-5 and
iX-7 machines – which has been designed to meet the modern-day needs of today’s
small, medium and large businesses; equipping them to handle a wide variety of
mail types, regardless of size and weight, via automated processing!

Rate Selection

Click here for more information on franking your post, including sending items
internationally, using Special and Recorded delivery and how to post your
franked mail.

Changing to a LAN connection

Please click here to chat to Nina, our Virtual assistant who can help you change
your machine connection type.

Weighing issues

Click here for more information on weighing issues.

Machine displays 'No Services' / 'S' / 'E'

Click here for more information on machine displays.

Connecting errors

Please click here to chat to Nina, our Virtual assistant who can help solve
connection errors on your franking machine.

Printing & Ink Cartridge problems

Please click here to chat to Nina, our Virtual assistant who can help you with
ink cartridge problems on your franking machine.

How do I recredit my franking machine?

Please click here to chat to Nina, our Virtual assistant who can help you top up
your franking machine with more postage credit.

How do I use the envelope sealer on my IS-480?

You can find information on how to use the IS-480 envelope sealer here. To find
more information about this product you can use the search function on the web
page.

User Guide for specific model

You can find all kinds of useful information, including a user guide on the
information page.

What is my administrator password?

Your administrator password is specific to the computer that you're using. Your
IT department should be able to help you out with this.

What is the minimum amount of credit I can load onto my franking machine?

There is no minimum amount when you make a payment into your Credifon account
but the credit will then need to be downloaded onto your franking machine.

If your machine is one of the following models, the minimum recrediting amount
is £10: IJ25, IS-200 series (IS-240, IS-280), Autostamp and all Mailmark
machines.

For all other machine models the minimum recrediting amount is £50. You can then
increase this in increments of £10, for example £60, £70, etc.

Where can I find my machine PIN?

Please click here to chat to Nina, our Virtual Assistant who can help you obtain
your PIN.

How do I complete a generic call on my franking machine?

Please click here for information on how to complete a generic call.

How do I change the printed date?

In order to date advance your mail, please follow the steps below. Please note,
post must be sent on the date printed.

If you are using an IS/IN range machine please select 'Menu' from the home
screen. Choose the option for Imprint and then select 'Date'. You can now choose
how many days ahead you want to go, then press the home button and frank your
items.

If you are using an IJ25 please press 'Menu' and scroll to 'Date'. Press 'OK'
and choose the date you wish to frank, press 'OK' again then frank.

If you are using a different IJ machine please select 'Imprint' in the menu and
the choose the date you want, you may need to select the option for 'List' and
then the date.

How do I clear a 'pass through not printing' message?

If your machine is displaying a 'pass through not printing' message this can
usually be resolved by rebooting the machine. To do this please switch the
machine off at the plug socket for at least 30 seconds and then switch the
machine back on.

Weighing feature threshold reached

This message means that the item is too heavy for your weighing platform. Please
weigh the item separately to find the weight of the item in grams and enter the
weight manually on the machine by selecting 'Menu', then 'Batch settings' and
then weighing type. You will see the option for manual weight entry, you can
then enter the weight of the item into the machine in grams. Please press 'Ok'
to confirm and the home button and you can frank.

Meter Reset Forbidden

A 'Meter reset forbidden' message usually means that your machine has had a
connection error when recrediting. To clear this please try again to recredit
your machine.

How do I clear a 'memory limit reached' message on my machine?

Memory limit reached appears when it is time to upload the data from your
machine onto our server, freeing up some memory. To do this please make sure
that your franking machine is connected to the telephone line. Press 'Menu',
scroll to 'Online services' and then choose 'Upload stats'. Once this connection
has completed your machine should be ready to use.

How do I clear a 'warning, inspection required' message on my machine?

Your IJ range franking machine will need to make a connection to our server
every 90 days, when this is due your machine will display a message stating
'Warning, inspection required'. To clear this, please make sure your machine is
connected to the phone line. Press the money bag button and enter the amount to
add as zero, once the connection has completed your machine will be ready to
use.


NEOPOST IN 300 SERIES MANUAL

My machine is displaying a 'server call' message how do I fix this?

If your machine is displaying a 'server call' message and seems to be frozen on
this screen, please unplug the machine from the power supply and leave for one
minute before plugging back in.



IN 300 SERIES POSTAGE METER USER MANUAL 2016

Why does the date change at 5pm on my Mailmark franking machine?

The date on your Mailmark machine will change to the next day at 5pm every
evening. This is a requirement from Royal Mail. You will still be able to post
your franked mail as usual because the exact date and time is included within
the 2D bar code on the frank.






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