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CITE EMAIL PRINT SHARE
PRODUCTION PRACTICES AFFECTING WORKER TASK DEMANDS IN CONCRETE OPERATIONS: A
CASE STUDY
Article type: Research Article
Authors: Memarian, Babaka | Mitropoulos, Panagiotisb; *
Affiliations: [a] Exposure Control Technologies Research, CPWR - The Center for
Construction Research & Training, Silver Spring, MD, USA | [b] Department of
Civil, Construction and Environmental Engineering, San Diego State University,
San Diego, CA, USA
Correspondence: [*] Address for correspondence: Panagiotis Mitropoulos,
Associate Professor, Department of Civil, Construction and Environmental
Engineering, San Diego State University, 5500 Campanile Drive, San Diego, CA,
USA. Tel.: +1 619 594 0137; Fax: +1 619 594 8078; E-mail:
pmitropoulos@mail.sdsu.edu.
Abstract: BACKGROUND:Construction work involves significant physical, mental,
and temporal task demands. Excessive task demands can have negative consequences
for safety, errors and production. OBJECTIVE:This exploratory study investigates
the magnitude and sources of task demands on a concrete operation, and examines
the effect of the production practices on the workers’ task demands. METHODS:The
NASA Task Load Index was used to measure the perceived task demands of two work
crews. The operation involved the construction of a cast-in-place concrete
building under high schedule pressures. Interviews with each crew member were
used to identify the main sources of the perceived demands. Extensive field
observations and interviews with the supervisors and crews identified the
production practices. RESULTS:The workers perceived different level of task
demands depending on their role. The production practices influenced the task
demands in two ways: (1) practices related to work organization, task design,
resource management, and crew management mitigated the task demands; and (2)
other practices related to work planning and crew management increased the
crew’s ability to cope with and adapt to high task demands. CONCLUSIONS:The
findings identify production practices that regulate the workers’ task demands.
The effect of task demands on performance is mitigated by the ability to cope
with high demands.
Keywords: Production system design, construction, concrete, NASA-TLX, worker,
task demands
DOI: 10.3233/WOR-152179
Journal: Work, vol. 53, no. 3, pp. 535-550, 2016
Received 13 March 2014
|
Accepted 19 January 2015
|
Published: 14 March 2016
Price: EUR 27,50
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