www.worldretailcongress.com
Open in
urlscan Pro
54.77.95.28
Public Scan
Submitted URL: http://e.retail-week.com/NjQyLUZKSy03MDcAAAGLGhJqZ5B_TXxIJUBzG_TL4o2Km8S_ALuie4qaspeiqKUPGEoX9JaZYjoS-qqZRqj-N0q0sHBX3c9N...
Effective URL: https://www.worldretailcongress.com/2023-agenda?utm_source=Email&utm_medium=Email&utm_campaign=Delprom&utm_term=EM1&utm_content=NRFD...
Submission: On April 13 via api from US — Scanned from DE
Effective URL: https://www.worldretailcongress.com/2023-agenda?utm_source=Email&utm_medium=Email&utm_campaign=Delprom&utm_term=EM1&utm_content=NRFD...
Submission: On April 13 via api from US — Scanned from DE
Form analysis 3 forms found in the DOM
Name: librarysearchform — POST 2023_agenda
<form id="librarysearchform" name="librarysearchform" action="2023_agenda" class="" searchgroup="9882E240-2023_agenda" autosubmit="true" method="post">
<input id="ownerid" type="hidden" name="ownerid">
<input value="customfield_2153 asc,customfield_2158 asc" id="sortby" type="hidden" name="sortby">
<input value="1" id="page" type="hidden" name="page">
<input id="azletter" type="hidden" name="azletter">
<div class="w-library-search__toolbar">
<div class="w-library-search__toolbar__menu">
<a href="javascript:return false;" class="w-library-search__toolbar__menu__item w-library-search__toolbar__menu__item--keyword js-w-library-search-trigger" data-target="js-library-search-filters">Filters</a>
</div>
</div>
<div class="w-library-search__options">
<div class="w-library-search__filters js-library-search-filters">
<ul class="w-library-search__filters__list">
<li class="w-library-search__filters__filter w-library-search__filters__filter--LOCATION">
<div class="w-library-search__filters__filter__title"> Location </div>
<div class="w-library-search__filters__filter__options">
<div class="p-form__group form__group">
<div class="p-form__group__controls form__group__controls p-form__group__controls--checkbox-radio-group form__group__controls--checkbox-radio-group">
<div class="p-form__group__controls__column p-form__group__controls__column--size_1 p-form__group__controls__column--1_1">
<label><input type="checkbox" name="filters.LOCATION" value="126" class="js-filter-checkbox"><span class="after">Barcelona City (1)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="80" class="js-filter-checkbox"><span class="after">Main Stage (39)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="119" class="js-filter-checkbox"><span class="after">TBC (1)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="120" class="js-filter-checkbox"><span class="after">La Llotja (1)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="121" class="js-filter-checkbox"><span class="after">Track Three (7)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="123" class="js-filter-checkbox"><span class="after">Arts Hotel (2)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="124" class="js-filter-checkbox"><span class="after">Track Two (7)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="125" class="js-filter-checkbox"><span class="after">Track One (7)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="127" class="js-filter-checkbox"><span class="after">Workshop (5)</span></label>
<label><input type="checkbox" name="filters.LOCATION" value="129" class="js-filter-checkbox"><span class="after">Future Retail Stage (3)</span></label>
</div>
</div>
</div>
</div>
</li>
</ul>
</div>
<div class="p-form__group form__group">
<div class="p-form__group__controls form__group__controls">
<button searchgroup="9882E240-2023_agenda" class="button w-library-search__submit js-searchformsubmit w-library-search__submit" type="submit">Search</button>
</div>
</div>
</div>
</form>Name: searchform — POST __search
<form name="searchform" action="__search" class="w-search__form" method="post">
<div class="w-search__form__title"> Search </div>
<div class="p-form__group form__group">
<div class="p-form__group__controls form__group__controls"><input class="w-search__form__input" id="q" type="text" name="q" placeholder="Search"></div>
</div>
<div class="p-form__group form__group">
<div class="p-form__group__controls form__group__controls"><button class="w-search__form__submit" name="searchSubmitButton" id="searchSubmitButton" type="submit">Search</button></div>
</div>
</form>POST __zone/dologin
<form action="__zone/dologin" class="w-zone-login__form zoneloginform" method="post">
<input value="LOGIN" id="formID" type="hidden" name="formID">
<div class="p-form__group form__group">
<div class="p-form__group__title form__group__title"><label required="required" for="username" class="p-form__group__title__label form__group__title__label" showrequiredicon="true">Username *</label></div>
<div class="p-form__group__controls form__group__controls"><input autocomplete="off" class="w-zone-login__form__input" id="username" type="text" required="required" name="username" placeholder="Username"></div>
</div>
<div class="p-form__group form__group">
<div class="p-form__group__title form__group__title"><label required="required" for="password" class="p-form__group__title__label form__group__title__label" showrequiredicon="true">Password *</label></div>
<div class="p-form__group__controls form__group__controls"><input autocomplete="off" class="w-zone-login__form__input" id="password" type="password" required="required" name="password" placeholder="Password"></div>
</div>
<div class="p-form__group form__group">
<div class="p-form__group__controls form__group__controls"><button class="button w-zone-login__form__submit" name="loginSubmitButton" id="loginSubmitButton" type="submit">Login</button></div>
</div>
</form>Text Content
Skip to main content
* About
* Why attend?
* About World Retail Congress
* Insights
* Latest News
* Research & Reports
* Video interviews
* 2022 Event highlights
* 2023 Advisory Board
* What's On
* 2023 Agenda
* 2023 Speakers
* 2023 Programme
* Keynote Speaker: Scott Galloway
* What's on at World Retail Congress
* Download Brochure
* Partner with Us
* 2023 Partners
* Confirmed sponsors
* Media & Association Partners
* Accommodation
* Book Now
* About
* Why attend?
* About World Retail Congress
* Insights
* Latest News
* Research & Reports
* Video interviews
* 2022 Event highlights
* 2023 Advisory Board
* What's On
* 2023 Agenda
* 2023 Speakers
* 2023 Programme
* Keynote Speaker: Scott Galloway
* What's on at World Retail Congress
* Download Brochure
* Partner with Us
* 2023 Partners
* Confirmed sponsors
* Media & Association Partners
* Accommodation
* Book Now
*
* About
* Why attend?
* About World Retail Congress
* Insights
* Latest News
* Research & Reports
* Video interviews
* 2022 Event highlights
* 2023 Advisory Board
* What's On
* 2023 Agenda
* 2023 Speakers
* 2023 Programme
* Keynote Speaker: Scott Galloway
* What's on at World Retail Congress
* Download Brochure
* Partner with Us
* 2023 Partners
* Confirmed sponsors
* Media & Association Partners
* Accommodation
* Book Now
*
2023 AGENDA
Loading
Filters
* Location
Barcelona City (1) Main Stage (39) TBC (1) La Llotja (1) Track Three (7) Arts
Hotel (2) Track Two (7) Track One (7) Workshop (5) Future Retail Stage (3)
Search
We're sorry, but we couldn't find any results that match your search criteria.
Please try again with different keywords or filters.
Loading
* Main Stage
* Future Retail Stage
* Track One
* Track Two
* Track Three
* Workshop
* 25 Apr 2023
* 26 Apr 2023
* 27 Apr 2023
08:30
1. Barcelona Retail Study Tour
Barcelona City
150 mins
Our highly valued study tour brings together a glimpse at the best retail
concepts in our host city.
10:30
1. Future Retail Challenge
Main Stage
90 mins
* Main Stage
Bringing together global teams of inspiring university students, the Future
Retail Challenge turns a spotlight on new, interesting ideas to change the
industry for the better.
Bernie Brookes, Chairman - Colette
Antonis Kyprianou, International Franchise Director - Tendam
Cindy Andersen, Managing Director - Ingka Centres
2. The World Retail Congress Brains Trust: Future Leaders
Workshop
90 mins
* Workshop
These closed-door, Chatham House Rule sessions allow participants to connect
and discuss top challenges in the retail industry with experts in their
field. Here, our Future Leaders are invited to come together to learn about
being an extraordinary leader.
12:00
1. Lunch
60 mins
13:00
1. Opening of World Retail Congress
Main Stage
5 mins
* Main Stage
Naga Munchetty, International Broadcast Journalist
Ian McGarrigle, Chairman - World Retail Congress
13:05
1. Welcome to Barcelona and World Retail Congress 2023
Main Stage
10 mins
* Main Stage
Jaume Miquel Naudi, Chairman & CEO - Tendam
13:15
1. Keynote Address: The Economic Update - When to Prepare for the Recovery?
Main Stage
20 mins
* Main Stage
With retailers managing rising inflation, global instability and supply
chain disruption, 2023 is due to be challenging. What does the economic
forecast look like?
Ira Kalish, Chief Global Economist - Deloitte
13:35
1. Retail Leadership for Extraordinary Times: The Retail CEO Panel
Main Stage
35 mins
* Main Stage
To discuss the current issues facing their businesses and the retail
industry and what Retail Leadership for Extraordinary Times means to them,
we bring together a panel of retailers who will share their unique
perspectives.
Naga Munchetty, International Broadcast Journalist
Marcella Wartenbergh, CEO - AWWG
Jennifer Foyle, President, Executive Creative Director - AE & Aerie
Stuart Machin, CEO - Marks & Spencer
Ying Xu, CEO - Wumart
14:10
1. What Does Resilience and Transformation Look Like to Europe's
Fastest-Growing Retailer?
Main Stage
20 mins
* Main Stage
Talking through her journey from store-floor employee to CEO of the
fastest-growing non-food retailer in Europe, Hajir Hajji joins an exclusive
interview on the World Retail Congress stage.
Michael Poynor, Founder/MD - Retail Expertise
Hajir Hajji, CEO - Action
14:30
1. The Future of Discount Retailing in an Omnichannel World
Main Stage
15 mins
* Main Stage
One of the most disruptive and successful retailers in the world takes to
the WRC stage to share what the future looks like for this truly
customer-centric organisation.
14:45
1. Resilient Retail: Retail Resilience Powered by AI
Main Stage
30 mins
* Main Stage
Our first knowledge partner, BCG, here delivers their findings based around
Resilient Retail and how AI can deliver greater efficiency, profitability
and service to customers.
15:15
1. Afternoon Refreshment Break
45 mins
16:00
1. Fireside Chat: To be Announced
Main Stage
20 mins
* Main Stage
16:20
1. An Audience with... Mindy Grossman
Main Stage
20 mins
* Main Stage
Put your questions directly to this industry giant in this unique format.
Naga Munchetty, International Broadcast Journalist
Mindy Grossman, Partner - Consello
16:40
1. Fireside Chat with Christopher de Lapuente, Chairman and CEO, Selective
Retailing Division, LVMH
Main Stage
20 mins
* Main Stage
Naga Munchetty, International Broadcast Journalist
Christopher de Lapuente, Chairman and CEO, Selective Retailing Division -
LVMH
17:00
1. A Year in the Life of a Retail CEO
Main Stage
20 mins
* Main Stage
Join the joy and difficulties in this unique, personal look into the ups and
downs of life as a retail CEO.
Ashley Micklewright, President and CEO - Bluebell Group
17:20
1. Keynote Address: Kids Against Plastic
Main Stage
20 mins
* Main Stage
The kids are changing the world. Join co-founder, Amy and her colleague, Ali
as they inspire and rally our audience to take positive action against
plastic pollution.
Amy Meek, Co-Founder - Kids Against Plastic
Ali Waters, Chief Pick Up Officer - Kids Against Plastic
17:40
1. Future Retail Challenge: Winners Announcement
Main Stage
10 mins
* Main Stage
Insights from the competition and announcement of the winner. Hear from
representatives from each of the competing teams and reflections and
comments from judges.
Bernie Brookes, Chairman - Colette
Antonis Kyprianou, International Franchise Director - Tendam
Cindy Andersen, Managing Director - Ingka Centres
18:30
1. Opening Party
La Llotja
120 mins
Unwind and celebrate the end of Day One of the World Retail Congress with
peers in the beautiful and impressive surroundings of La Llotja.
08:00
1. Wake Up with the Retail Leaders
Workshop
60 mins
* Workshop
What do the top voices in retail have to say about what they've heard so far
and the day of conversations ahead?
Thomas Harms, Global Retail Leader - EY
Guillaume Prou, President, EMEA - Havaianas
Suzanne Long, Chief Sustainability and Transformation Officer - Albertsons
09:00
1. Welcome to Day Two
Main Stage
5 mins
* Main Stage
Naga Munchetty, International Broadcast Journalist
09:05
1. WRC Annual Lecture: The Retail Industry Deep Dive
Main Stage
30 mins
* Main Stage
Each year, World Retail Congress invites an inspiring, thought-provoking
individual to deliver the Annual Lecture. For 2023, we are delighted to host
one of the world's most popular, challenging, opinion-forming commentators
on marketing, business and technology, Professor Scott Galloway.
Scott Galloway, Professor of Marketing - NYU Stern School of Business
09:35
1. Purposeful Retail: Squaring the Circle - How to Lower your Carbon Footprint
and your Costs
Main Stage
30 mins
* Main Stage
Our second knowledge partner, Deloitte, here delivers their findings based
around Purposeful Retail and how the circular economy must develop to
achieve more sustainable, efficient operations.
Karla Martin, Co-Leader, Global Fashion and Luxury - Deloitte
Maria McClay, Director - Google Cloud Fashion & Beauty Google
10:05
1. Working in Partnership for a Happier World: A John Lewis Perspective
Main Stage
15 mins
* Main Stage
One of the most iconic British retail giants joins this exclusive interview
to discuss placing purpose at the heart of its operations.
Naga Munchetty, International Broadcast Journalist
Dame Sharon White, Chair - John Lewis Partnership
10:20
1. Keynote Address: The Food System 20X0 - A Comprehensive Upheaval with
Outstanding Opportunities
Main Stage
15 mins
* Main Stage
What is the future of food across the globe in coming years? Join this
essential session to learn of the innovations that are changing the world's
food system.
Olaf Koch, Founding Partner - Zintinus
10:35
1. What does a Purpose-Led Business Look Like?
Main Stage
15 mins
* Main Stage
In this special presentation we are delighted to welcome a senior executive
from B Lab to explain what B Corp status means, how to achieve it and how it
represents just the start of an ongoing process.
Raimon Puigjaner, President - B Lab Spain
10:50
1. Morning Refreshment Break
40 mins
2. By Invitation Only: Private Q&A with Scott Galloway
TBC
40 mins
An opportunity for an invited audience of retailers to put questions to
Professor Scott Galloway following his keynote address.
Scott Galloway, Professor of Marketing - NYU Stern School of Business
3. The World Retail Congress Brains Trust: Humanising Retail Innovation
Workshop
90 mins
* Workshop
This invite-only workshop will dive into the new innovations that are
changing the face of the industry.
Alex Genov, Head of Marketing Insights and Customer Research - Zappos.com
Martin Urrutia, Head Global Retail Innovation - LEGO
Elizabeth Oates, Head of Consumer Insights - Ulta Beauty
Elsa Pedro do Souto, Global Senior Manager Analytics and BI - Mars
10:55
1. Sourcing a Sustainable Supply Chain
Future Retail Stage
15 mins
* Future Retail Stage
Leon Pieters, Global Consumer Industry Leader - Deloitte
11:10
1. Circular Economy Model of Production
Future Retail Stage
15 mins
* Future Retail Stage
Leon Pieters, Global Consumer Industry Leader - Deloitte
11:30
1. The Age of the Fully Automated Store is Coming – and Here is Why
Track One
15 mins
* Track One
Despite some early set-backs, Professor Rueschen will set out why both food
and non-food retailers need to prepare themselves to embrace the fully
automated store as he argues it is not a question of “if” but “when”.
Dr. Stephan Rüschen, Professor of Food Retail & Retail Management -
Baden-Wuerttemberg Cooperative State University Heilbronn
2. "Innovating via Cultural & Community Insights"
Track Two
15 mins
* Track Two
Innovation is a new way of doing things that adds value and is a vital issue
for any organisation. But it’s becoming more challenging than ever
Sean Pillot de Chenecey, Founder - Brand Positive
3. The Next Big Change You Need To Adopt To Make Your Consumer Experience
Innovative, Hyper-Personalized And Cost-Effective
Track Three
15 mins
* Track Three
Through an unprecedented AI-powered technology, Vinhood has investigated the
taste of 1.5+ million consumers worldwide and is disrupting the way people
choose and consume in the Food&Beverage sector.
Francesca Ferrario, Chief Marketing Officer - Vinhood
11:50
1. The Entrepreneurial Journey in Retail
Track One
15 mins
* Track One
Join this exclusive fire-side chat with Adwaita Nayar, CEO, Nykaa on the
entrepreneurial spirit that she brought into the business and how she has
continued to build on this as the company grows.
Jo-Anne Hui-Miller, Content and Insights Director - The General Store
2. Moving Past the Chatbot Hype: What Generative AI Actually Means for Retail
Track Two
15 mins
* Track Two
In this talk, AI expert, Dr Thomas Gilbert will explain how emerging AI
technologies like large language models actually work, what's new about
them, and what they can't do yet.
Thomas Gilbert, Doctor of Machine Ethics - UC Berkeley
3. The World’s Most Influential Brands
Track Three
15 mins
* Track Three
Elspeth Cheung, Director of Brand Commercialisation - Landor & Fitch (WPP)
12:10
1. Space: Retail’s Next Frontier
Track One
15 mins
* Track One
Nick Graham, CEO - Spaceone Industries
2. The Curse of the Timid Transformation
Track Two
15 mins
* Track Two
Many organizations claim they are committed to transformation, yet the vast
majority aren't achieving their goals. In this talk, leading strategy and
innovation consultant Steve Dennis tackles why companies get it so wrong and
how they can accelerate their journey to remarkable results.
Steve Dennis, Retail influencer, advisor, author - Remarkable Retail
3. The African Consumer
Track Three
15 mins
* Track Three
12:30
1. Lunch
60 mins
12:40
1. Applying AI to Delight Customers and Maximize Sales
Future Retail Stage
15 mins
* Future Retail Stage
This panel session will explore practical applications of AI that
customer-focused retailers are harnessing today to transform e-commerce and
drive immediate business impact.
Ken Pilot, Founder - Ken Pilot Ventures
Purva Gupta, CEO and Founder - LilyAI
13:30
1. Where Next for eCommerce?
Track One
40 mins
* Track One
This session will explore the ways in which eCommerce will change over the
coming months and years as new digital technologies shape online channels.
Martin Newman, Founder - Customer First Group
Fouad Latrech, Global CTO - Decathlon
Carsten Keller, VP Direct to Consumer - Zalando
Juliet Anammah, Chair and Head of Sustainability - Jumia
2. Where Next for DEI? Unleashing the Power of Difference
Track Two
40 mins
* Track Two
Diving into the practical steps that are needed to build a truly diverse and
inclusive retail organisation from within and without.
Lindsay Carroll, Deputy CEO - National Retail Association of Australia
Lydia Smith, Chief Diversity Officer - Victoria's Secret
Joseph D Kenner, President and CEO - Greyston Bakery
Steve Baggi, Founder and CEO - KultraLab
Chrystelle Chevalier-Gagnon, Partner, Retail and Consumer Markets Group
Leader - McCarthy Tétrault LLP
3. A Flexible Fulfilment Future
Track Three
40 mins
* Track Three
This session will explore how retailers can build resilience and proactively
respond to an uncertain world whilst delighting customers.
Vipul Parekh, Co-Founder and Head of Marketing - Big Basket
14:10
1. The Future of Department Stores
Track One
40 mins
* Track One
This special session brings together some of the leading department stores
and sector experts to discuss the success factors and future strategies.
Selvane Mohandas du Ménil, Managing Director - International Association of
Department Stores
David WIlkinson, Executive Director - Steen and Strøm
Niraj Jain, CFO - Matahari Department Stores
Rita Clifton, Portfolio Chair and Non Executive Director - John Lewis
Partnership
2. A Greener Purpose: Driving True Sustainable Operations
Track Two
40 mins
* Track Two
Hear how these young, customer-focused brands have implemented ESG-led
strategies, remained that [difficult] path and communicated authentically
with customers.
Susan de Vries, Founder - Drop & Loop
Georgia Scott, Co founder - Ground Truth
Ganesh Subramanian, Founder & CEO - Stylumia
Kasper Peterson, Co-founder - Labfresh
Joanna Jensen, Founder - Child's Farm
3. Seamless Experiences in an Omnichannel World
Track Three
40 mins
* Track Three
Meeting the consumer where, when and how they want to interact with you -
not easy, but essential in today's retail landscape. This session will
explore how a truly omnichannel experience can be achieved.
Stephanie D'Sa, VP Strategic Consulting - Zeta Global
Isabelle Aberman, Global Retail Director - Camper
Jessica Myers, Group CMO - The Very Group
Matthew Mueller, CEO - Knot Standard
14:50
1. Afternoon Refreshment Break
40 mins
15:30
1. Keynote Address from David Boynton, CEO, The Body Shop
Main Stage
20 mins
* Main Stage
Purposefully cruelty-free and environmentally-conscious, hear from The Body
Shop CEO on what it means to build a purposeful brand.
David Boynton, CEO - The Body Shop
15:50
1. The Strength of Brands: How Frasers Group is Rethinking Retail
Main Stage
20 mins
* Main Stage
Taking on the top job in 2022, Michael Murray will discuss the future for
Frasers Group and what the future of the high street will look like.
Michael Murray, CEO - Frasers Group
16:10
1. Transformational Retail: A Path to Profitable Omnichannel Growth through
Digital-First Retail
Main Stage
30 mins
* Main Stage
Our third knowledge partner, Alix Partners, here delivers their findings
based around Transformational Retail and how global retail leaders are
assessing and influencing their digital transformations for a better company
performance.
Matt Clark, Partner & Managing Director, Head of Retail EMEA - AlixPartners
16:40
1. Retail Leadership for Extraordinary Times
Main Stage
20 mins
* Main Stage
Join this exclusive interview with one of India's fastest growing beauty and
lifestyle retailers.
Sally Elliott, Co-Leader, Global Retail Practice - Spencer Stuart
Falguni Nayar, Founder and CEO - Nykaa
17:00
1. Responsible Automation as a Driver for Retail Transformation and Innovation
Main Stage
20 mins
* Main Stage
How does a commitment to responsible automation shape how IKEA Retail
embraces technology to transform and reinvent the business?
Wim Blaauw, Co-Chief Digital Officer - IKEA Retail (Ingka Group)
17:20
1. Fireside Chat with Joey Zwillinger, Co-Founder and CEO, Allbirds
Main Stage
15 mins
* Main Stage
Joey Zwillinger, Co-Founder and CEO - Allbirds
17:35
1. Interview with Paul Marchant, CEO, Primark
Main Stage
15 mins
* Main Stage
To bring day 2 to a close, we are delighted to welcome one of the most
successful fashion retailers operating today.
Paul Marchant, CEO - Primark
18:00
1. Sundown Drinks Reception
Arts Hotel
180 mins
2. Women in Retail Reception
Arts Hotel
90 mins
Including a panel with Jen Foyle, President and Executive Creative Director,
AE and Aerie in conversation with industry titans including Mindy Grossman,
our Women in Retail reception celebrates and champions the impact of women
on the industry.
Mindy Grossman, Partner - Consello
Jennifer Foyle, President, Executive Creative Director - AE & Aerie
Suzie Wokabi, Founder & Chief Creative Officer - SuzieBeauty
08:00
1. Wake Up with the Retail Leaders
Workshop
60 mins
* Workshop
What do the top voices in retail have to say about what they've heard so far
and the day of conversations ahead?
Thomas Harms, Global Retail Leader - EY
Greg Unis, Chief Growth Officer - Victoria's Secret & Co
Tina Mueller, Member of the Supervisory Board - Douglas
08:30
1. The World Retail Congress Brains Trust: Circular Economy
Workshop
80 mins
* Workshop
This invite-only workshop will dive into what the circular economy needs to
look like to reduce the impact of the retail industry on the environment and
how the lifecycle of products can be extended.
09:00
1. Bringing Back the Excitement 1: How to Reinvent and Rethink the Role of
Retail in Physical Space
Track One
40 mins
* Track One
This special panel brings together some of the leading experts in creating
attractive physical spaces where retail can thrive.
Mark Faithfull, Editor - Retail Property Analyst
Jens Nielsen, Commercial & Digital Manager - Ingka Centres
Anthea Harries, Asset Management Director - Argent and Related/Argent
2. Attracting and Retaining a New Generation of Customer
Track Two
40 mins
* Track Two
Consumer expectations are constantly changing and evolving - and the next
generation are no different! This panel will explore who they are and what
they want.
Kirsty Ginman, Business and Brand Consultant
Alan Tyldesley, Retail Category Development Officer, EMEA - Spotify
Rosie Mangiarotti, Founder and CEO - Perkies
Christina Fontana, Director, Strategic Partnerships, Southern Europe -
Alibaba Group
3. It's Not About Data, It's About Actionable Insights: How to Harness the
Power of Data
Track Three
40 mins
* Track Three
Making the most out of the valuable data you hold is essential to the
winning retailers, but getting to that point is no easy feat.
Paul Winsor, Head of Industry GTM, Retail & CPG, EMEA & APAC - Snowflake
Barry Hostead, Director of Data Management and Intelligent Platforms - John
Lewis Partnership
Jakub Masłowski, Director of Technology - Żabka Future
Monica Troen Volden, Nordic Insights and Analytics Director - Elkjop Nordic
09:45
1. Bringing Back the Excitement 2: How to Reinvent and Rethink the Role, the
Look, the Experience of the Store
Track One
40 mins
* Track One
Physical retail is not dead: but what does it need to look like to attract
and engage a new customer and present a different way of shopping?
Jo-Anne Hui-Miller, Content and Insights Director - The General Store
Dimas Gimeno Álvarez, Chairman and Founder - WOW Concept Store
Wim Boekema, founder - Nix & Nix
Emma Beckmann, EMEA President - Landor & Fitch
2. What to Watch?: The Expanding Role of Content Creation in Retail
Track Two
40 mins
* Track Two
This session will explore how new content creation can effectively be used
to sell - and grow - and how retailers have achieved success through these
new channels and mediums.
Deborah Weinswig, Founder & CEO - Coresight Research
Jarno Vanhatapio, Founder - NA-KD
Nick Everitt, Director of Advisory EMEA - Edge by Ascential
3. The Future of Food Retail
Track Three
40 mins
* Track Three
This impressive panel of grocery retailers and brands will discuss the
future of food retail.
Daniel Läubli, Global Head of Food Retail & Delivery and Partner - McKinsey
Suzanne Long, Chief Sustainability and Transformation Officer - Albertsons
Hani Weiss, CEO - Majid Al Futtaim Retail
Tobias Wasmuht, CEO - SPAR International
10:25
1. Morning Refreshment Break
25 mins
10:50
1. Welcome to Day Three
Main Stage
5 mins
* Main Stage
Teri Agins, Journalist and Author
10:55
1. Keynote Address: Why Doesn’t Gen Z Want to Get into Retail?
Main Stage
15 mins
* Main Stage
Exclusive research from Brunswick Group reveals what Generation Z thinks
about retail as a career, and what retail needs to do to make itself a
career of choice
Jeremy Ruch, Parter - Brunswick Group
11:10
1. Keynote Address: Transformation of the Fashion Industry and the Role of
Stores
Main Stage
20 mins
* Main Stage
Toni Ruiz, CEO - Mango
11:30
1. Customer-Focused Retail: Who is the Consumer of the Future and What do They
Need?
Main Stage
20 mins
* Main Stage
How is consumer behaviour evolving, and how do retailers keep up? Join this
special presentation to hear how to truly understand consumers and place
them at the heart of your strategies.
Stephan Pretorius, Chief Technology Officer - WPP
11:50
1. Keynote Address: The Changing Face of Mobility Retail
Main Stage
20 mins
* Main Stage
Istvan Kapitany, Global Executive Vice President - Shell
12:10
1. Consumer Power: How New Generation Brands are Leveraging Community and
Social for Growth
Main Stage
30 mins
* Main Stage
An active and engaged community. Millions of followers. This is how new
brands are operating and they're eating up market share. How do they do it?
Ken Pilot, Founder - Ken Pilot Ventures
Niall Horgan, Founder and CEO - Gym+Coffee
Alice Kivuva, Founder and CEO - FiveStars Africa Sports Apparel
12:40
1. Getting Retail's Voice Heard
Main Stage
30 mins
* Main Stage
How does retail get it's voice heard on the global political stage?
Juan Manuel Morales, President IFA and Chairman - EuroCommerce
13:10
1. Lunch
60 mins
14:10
1. Keynote Presentation: Who is the Customer of the Future?
Main Stage
20 mins
* Main Stage
Lawrence Hutter, Chairman - The Brand Experience Group
14:30
1. Keynote Address: State of Consumer Goods Retailing and the Forecast for the
Future
Main Stage
20 mins
* Main Stage
The consumer goods sector has shown real leadership and resilience in
disruptive times. The challenges of the past two years have only heightened
the importance of The Consumer Goods Forum’s (CGF’s) mission to accelerate
responsible business practices around the world and ensure “Better Lives
Through Better Business”.
Wai-Chan Chan, Managing Director - Consumer Goods Forum
14:50
1. Future Trends for Retail: The Top 10 Stores That Matter
Main Stage
15 mins
* Main Stage
A look at what’s next and where we’re going in store design concepts. A
whistle-stop tour around the world highlighting the latest trends in store
design.
John Ryan, Managing Director - Newstores
15:05
1. Future Trends for Retail: Where to Focus your Investment in an Era of
Accelerating Technological Change
Main Stage
15 mins
* Main Stage
The waves of new technologies and trends impacting on retail and therefore
investment decisions are coming ever faster. From NFTs and crypto, through
the Metaverse and onto the tidal wave of generative AI, the big question
facing retailers is where to focus resources today, but also tomorrow. In
this special presentation, former Meta executive and technology expert
shares his invaluable insights and predictions.
Lucas Perraudin, Founder - Mula Digital
15:25
1. Closing Panel
Main Stage
35 mins
* Main Stage
Join our expert panel of knowledge partners as they highlight the key
takeaways and their checklist on how to 'lead in extraordinary times'.
Teri Agins, Journalist and Author
Sally Elliott, Co-Leader, Global Retail Practice - Spencer Stuart
Hani Weiss, CEO - Majid Al Futtaim Retail
16:00
1. Close of World Retail Congress 2023
5 mins
Ian McGarrigle, Chairman - World Retail Congress
View on Instagram
HEAR THE LATEST NEWS, INSIGHTS & UPDATES FROM THE CONGRESS
SIGN UP
QUICK LINKS
* Register your interest
* Sponsorship Opportunities
* What's on
* Congress research & insights
* Terms and Conditions
* Twitter
* LinkedIn
* Instagram
* YouTube
ABOUT WORLD RETAIL CONGRESS
Since 2007, World Retail Congress has been the premier platform for in-depth
research, content and events; driving retail growth and inspiring valuable
global connections.
LOCATION
Hotel Arts Barcelona
Carrer de la Marina, 19-21
08005 Barcelona, Spain
Website
2023 DATES
Tuesday 25 April
Wednesday 26 April
Thursday 27 April
* Terms and Conditions
* Privacy Policy
* Cookie Statement
* Cookie Preferences
* Copyright 2023 William Reed Ltd
Exhibition Website by ASP
Search
Search
Username *
Password *
Login
WE CARE ABOUT YOUR PRIVACY
We require your consent so that we and our trusted partners can store and access
cookies, unique identifiers, personal data, and information on your browsing
behaviour on your device. This enables us to serve relevant content and
advertising to you and to improve the service that we provide to our readers.
This only applies to this website. You may accept or manage your choices by
clicking below.
To learn more about our use of cookies, visit our cookie statement page using
the link in the footer of this website.
Accept All
Show Purposes
PRIVACY PREFERENCES
Cookies are small data files that are placed on your computer or mobile device
when you visit a website.
Cookies are widely used by website owners in order to make their websites work,
or to work more efficiently, as well as to provide reporting information to the
web site owner or third parties.
You have the right to decide whether to accept or reject cookies and you can
exercise your cookie preferences by adjusting the sliders for each category of
the Privacy Preference Centre.
More information
Accept All
MANAGE CONSENT PREFERENCES
ESSENTIAL WEBSITE COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. These cookies do not store any
personally identifiable information.
PERFORMANCE AND ANALYTICS COOKIES
Performance and analytics cookies
These cookies allow us to count visits and traffic sources so we can measure,
improve and monitor the performance of our site. They help us to know which
pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous.
FUNCTIONAL AND CUSTOMISATION COOKIES
Functional and customisation cookies
These cookies enable the website to provide enhanced functionality and
customisation but are non-essential to their use. They may be set by us or by
third party providers whose services we have added to our pages. If you do not
allow these cookies then some or all of these services may not function properly
such as keeping you logged in or prefilled web forms.
ADVERTISING COOKIES
Advertising cookies
These cookies are used to make advertising messages more relevant to you. They
may be used to build a profile of your interests to show you more relevant
adverts. They do not directly store personal information but are based on
uniquely identifying your browser and internet device. If you do not allow these
cookies, you will experience less targeted advertising.
SOCIAL NETWORK COOKIES
Social network cookies
These cookies are set by a range of third-party social media services that we
have added to the site to enable you to share our content. They are capable of
tracking your browser across other sites and building up a profile of your
interests. This may impact the content and messages you see on other websites
you visit. If you do not allow these cookies you may not be able to use or see
these sharing tools.
Back Button
COOKIE LIST
Search Icon
Filter Icon
Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label
Save and Exit