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Submitted URL: https://app.hello.zendesk.com/e/er?s=2136619493&lid=59466&elqTrackId=D65D7FBD0B90135F831B77CA0F1E6469&elq=7cf8287dff6c421bbe65...
Effective URL: https://www.zendesk.com/sg/webinars/deliver-cx-roi/?partnerref=email2
Submission: On April 08 via api from US — Scanned from DE
Effective URL: https://www.zendesk.com/sg/webinars/deliver-cx-roi/?partnerref=email2
Submission: On April 08 via api from US — Scanned from DE
Form analysis 3 forms found in the DOM
POST
<form class="greenhouse-form leadgen-form js-leadgen-form" method="post">
<div class="field-container js-field-container">
<p id="form-cta">Complete the form below to register:</p>
<div class="field-wrap-col-2">
<div class="field-wrap js-field-wrap">
<label class="field-label" for="FirstName">First name</label><input type="text" class="first-name required js-field" id="FirstName" name="FirstName" autocomplete="given-name" placeholder="" maxlength="25" tabindex="0">
<div class="js-generic-name-error field-error js-field-error">Please enter your first name</div>
<div class="js-invalid-name-special-characters field-error js-field-error">Numbers and special characters are not allowed</div>
</div>
<div class="field-wrap js-field-wrap">
<label class="field-label" for="LastName">Last name</label><input type="text" class="last-name required js-field" id="LastName" name="LastName" autocomplete="family-name" placeholder="" maxlength="25" tabindex="0">
<div class="js-generic-name-error field-error js-field-error">Please enter your last name</div>
<div class="js-invalid-name-special-characters field-error js-field-error">Numbers and special characters are not allowed</div>
</div>
</div>
<div class="field-wrap-col-2">
<div class="field-wrap js-field-wrap">
<label class="field-label" for="owner[email]">Work Email</label><input type="email" class="email required js-field" id="owner[email]" name="owner[email]" autocomplete="email" placeholder="" maxlength="80" aria-label="Work email" tabindex="0">
<div class="js-generic-email-error field-error js-field-error">Please enter a valid email address</div>
<div class="js-invalid-email-support-address field-error js-field-error">Please enter a valid email address.<br>Email addresses may not begin with: <span class="js-disallowed-emails">support, help, postmaster, noreply, no-reply, info</span>
</div>
</div>
<div class="field-wrap js-field-wrap">
<label class="field-label" for="address[phone]">Phone number</label><input type="tel" class="phone required js-field" id="address[phone]" name="address[phone]" autocomplete="tel" placeholder="" tabindex="0">
<div class="field-error js-field-error">Please enter a valid phone number</div>
</div>
</div>
<div class="field-wrap js-field-wrap">
<label class="field-label" for="account[name]">Company name</label><input type="text" class="company required js-field" id="account[name]" name="account[name]" autocomplete="organization" placeholder="" maxlength="40" tabindex="0">
<div class="field-error js-field-error">Please enter your company name</div>
</div>
<div class="field-wrap js-field-wrap job-title-field js-job-title-container active">
<label class="field-label" for="job">Job Title</label><input type="text" class="job-title required js-field" id="job" name="job" autocomplete="organization-title" placeholder="" tabindex="0">
<div class="field-error js-field-error">Please enter your job title</div>
</div>
<div class="field-wrap-col-2">
<div class="field-wrap js-field-wrap">
<label class="field-label" for="account[help_desk_size]">Number of employees</label>
<div class="select-wrap">
<select type="select" class="employees required js-field" id="account[help_desk_size]" name="account[help_desk_size]" style="color: rgb(128, 146, 149);">
<option value="" selected="">Select</option>
<option value="1-9">1-9</option>
<option value="10-49">10-49</option>
<option value="50-99">50-99</option>
<option value="100-249">100-249</option>
<option value="250-499">250-499</option>
<option value="500-999">500-999</option>
<option value="1000-4999">1000-4999</option>
<option value="5000+">5000+</option>
</select>
</div>
<div class="field-error js-field-error">Please select number of employees</div>
</div>
<div class="field-wrap js-field-wrap field-validated js-field-validated">
<label class="field-label" for="country">Country</label>
<div class="select-wrap">
<select type="select" class="js-field required" id="MailingCountry" name="MailingCountry" autocomplete="country-name" data-state="active" style="color: rgb(61, 81, 84);">
<option value="">Select</option>
<option value="United States">United States</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="American Samoa">American Samoa</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Aruba">Aruba</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Bermuda">Bermuda</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Brazil">Brazil</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Democratic Republic of the Congo">Democratic Republic of the Congo</option>
<option value="Congo, Republic of">Congo, Republic of</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote d'Ivoire">Côte d'Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="East Timor (Timor-Leste)">East Timor (Timor-Leste)</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Eswatini">Eswatini</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands">Falkland Islands</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Great Britain">Great Britain</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Holy See">Vatican City State</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea, Republic of">Korea, Republic of</option>
<option value="Kosovo">Kosovo</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Republic">Lao People’s Democratic Republic</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macau">Macau</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia, Federal States of">Micronesia, Federal States of</option>
<option value="Moldova, Republic of">Moldova, Republic of</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar, Burma">Myanmar, Burma</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="North Macedonia">North Macedonia</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn Island">Pitcairn Island</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="United States">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="Reunion Island">Reunion Island</option>
<option value="Romania">Romania</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Slovakia (Slovak Republic)">Slovakia (Slovak Republic)</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Suriname">Suriname</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania, United Republic of ">Tanzania, United Republic of </option>
<option value="Thailand">Thailand</option>
<option value="Tibet">Tibet</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
<option value="Tuvalu">Tuvalu</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Vatican City State">Vatican City State</option>
<option value="Venezuela">Venezuela</option>
<option value="Viet Nam">Vietnam</option>
<option value="Virgin Islands (British)">Virgin Islands (British)</option>
<option value="U.S. Virgin Islands">U.S. Virgin Islands</option>
<option value="Wallis and Futuna">Wallis and Futuna</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
</select>
</div>
<div class="field-error js-field-error">Please select your country</div>
</div>
</div>
<div class="field-wrap js-field-wrap">
<label class="field-label" for="account[customer]">Are you a Zendesk customer?</label>
<div class="select-wrap">
<select type="select" class="customer required js-field" name="account[customer]" id="account[customer]" style="color: rgb(128, 146, 149);">
<option value="" selected="">Select</option>
<option value="Yes">Yes</option>
<option value="No">No</option>
<option value="I'm currently in a Zendesk trial">I'm currently in a Zendesk trial</option>
</select>
</div>
<div class="field-error js-field-error">Please select an option</div>
</div>
<div class="field-wrap opt-in-field js-field-wrap js-opt-in-field js-opt-in-webinar active">
<div class="field-wrap js-field-wrap opt-in-checkbox js-opt-in-checkbox active" data-force="">
<label class="checkbox-container">
<input type="checkbox" class="js-opt-in-checkbox js-field active" id="optinToMarketing" name="optinToMarketing" checked="" value="TRUE">
<input type="hidden" class="js-opt-in-notice-webinars" id="WebinarOptin" name="WebinarOptin" value="TRUE" style="display: none;">
<span class="custom-check"></span>
<span class="js-opt-in-notice"> By checking this box, I agree to Zendesk contacting me with marketing-related communications about Zendesk products, services and events. I understand I may unsubscribe at any time. </span>
<span style="display: none;" class="js-opt-in-notice-webinars"> Please select this checkbox if you do not wish to receive marketing communications from Zendesk. </span>
</label>
</div>
<div style="display: none;" class="field-wrap js-field-wrap js-privacy-notice-webinars privacy-notice ">
<span> By submitting my personal information, I consent to Zendesk collecting, processing and storing my information in accordance with the
<a class="js-partial-lead-trigger" href="/sg/company/agreements-and-terms/privacy-policy/" target="_blank">Zendesk Privacy Notice</a>. Zendesk uses the information you provide to send future occasional emails about Zendesk products,
services and relevant content. You can unsubscribe at any time. </span>
</div>
<div class="field-wrap js-field-wrap js-privacy-notice privacy-notice">
<span> By submitting my personal data, I consent to Zendesk collecting, processing, and storing my information in accordance with the
<a class="js-partial-lead-trigger" href="/sg/company/agreements-and-terms/privacy-notice/" target="_blank">Zendesk Privacy Notice</a>. </span>
</div>
</div>
<div class="field-wrap">
<button class="golion-gen-btn form-submit-btn form-submit-btn-short js-leadgen-submit-btn button button-medium button-primary" type="submit"> Register </button>
</div>
<div style="display: none;">
<input type="hidden" name="Web_Offer_Name__c" id="Web_Offer_Name__c" value="How to deliver on your CX ROI"><input type="hidden" name="GA_Medium" id="GA_Medium" value=""><input type="hidden" name="GA_Source" id="GA_Source" value=""><input
type="hidden" name="Opti_ID" id="Opti_ID" value="oeu1680940737520r0.3463285959954441"><input type="hidden" name="Opti_Variation_ID" id="Opti_Variation_ID" value=""><input type="hidden" name="trial_extras[Opti_ID]" id="trial_extras[Opti_ID]"
value="oeu1680940737520r0.3463285959954441"><input type="hidden" name="trial_extras[Opti_Variation_ID]" id="trial_extras[Opti_Variation_ID]" value=""><input type="hidden" name="trial_extras[Inferred_City]" id="trial_extras[Inferred_City]"
value=""><input type="hidden" name="trial_extras[Inferred_State]" id="trial_extras[Inferred_State]" value=""><input type="hidden" name="trial_extras[Inferred_CCode]" id="trial_extras[Inferred_CCode]" value="DE"><input type="hidden"
name="trial_extras[Inferred_Country]" id="trial_extras[Inferred_Country]" value="Germany"><input type="hidden" name="trial_extras[Inferred_Zip]" id="trial_extras[Inferred_Zip]" value=""><input type="hidden"
name="trial_extras[Inferred_Region]" id="trial_extras[Inferred_Region]" value="EMEA"><input type="hidden" name="trial_extras[Inferred_IP_Address]" id="trial_extras[Inferred_IP_Address]" value="2a01:4a0:5a::12"><input type="hidden"
name="address[postal]" id="address[postal]" value=""><input type="hidden" name="location[Inferred_IP_Address]" id="location[Inferred_IP_Address]" value="2a01:4a0:5a::12"><input type="hidden" name="trial_extras[DB_City__c]"
id="trial_extras[DB_City__c]" value=""><input type="hidden" name="trial_extras[DB_State__c]" id="trial_extras[DB_State__c]" value=""><input type="hidden" name="trial_extras[DB_CCode__c]" id="trial_extras[DB_CCode__c]" value="DE"><input
type="hidden" name="trial_extras[Country__c]" id="trial_extras[Country__c]" value="Germany"><input type="hidden" name="trial_extras[DB_Zip__c]" id="trial_extras[DB_Zip__c]" value=""><input type="hidden" name="trial_extras[Region__c]"
id="trial_extras[Region__c]" value="EMEA"><input type="hidden" name="trial_extras[First_Touch__c]" id="trial_extras[First_Touch__c]" value="https://www.zendesk.com/sg/webinars/deliver-cx-roi/?partnerref=email2"><input type="hidden"
name="trial_extras[Last_Touch__c]" id="trial_extras[Last_Touch__c]" value="none"><input type="hidden" name="owner[name]" id="owner[name]" value=""><input type="hidden" name="partner_account" id="partner_account" value=""><input type="hidden"
name="partner_contact" id="partner_contact" value=""> <input type="hidden" name="elqCustomerGUID" id="elqCustomerGUID" value=""><input type="hidden" name="elqCookieWrite" id="elqCookieWrite" value="0"><input type="hidden" name="elqSiteId"
id="elqSiteId" value="2136619493"><input type="hidden" name="elqCampaignId" id="elqCampaignId" value=""><input type="hidden" name="elqFormName" id="elqFormName" value="WebinarRegistrationForm_Backupv2"> <input type="hidden" name="utm_source"
id="utm_source"><input type="hidden" name="utm_medium" id="utm_medium">
<span>
<input type="hidden" name="SFDCCampaigncode" id="SFDCCampaigncode" value="7016R0000016bWoQAI"> </span>
<span>
<input type="hidden" name="lead_source_detail" id="lead_source_detail" value="2023 - Q1 - APAC - How to Deliver CX ROI Webinar"> </span>
<input type="hidden" name="productInterest" id="productInterest" value="Support Suite"> <input type="hidden" name="channel" id="channel" value="Inbound"> <input type="hidden" name="zd_Referer__c" id="zd_Referer__c" value=""> <input
type="hidden" name="sfga" id="sfga" value="00D80000000KSY6"> <input type="hidden" name="Web_Offer__c" id="Web_Offer__c" value="Webinar">
<input type="hidden" name="rv_account" id="rv_account" value=""> <input type="hidden" name="rv_member" id="rv_member" value="">
<span>
<input type="hidden" name="event_key" id="event_key" value="AFB942566A6DB3C9D2C43860543D61D9"> </span>
<span>
<input type="hidden" name="event_id" id="event_id" value="4165301"> </span>
</div>
</div>
<div class="success-message js-success-message">
<span class="icon-success"></span>
<p>Thank you for registering! We will send a confirmation email to your inbox shortly!</p>
</div>
<div class="error-message js-error-message">
<span class="icon-error"></span>
<p>Sorry, something went wrong!</p>
<p>Please reload the page and try again, or you can <a class="text-link" href="https://support.zendesk.com/hc/en-us/articles/4408843597850" target="_blank">contact Zendesk for support</a>.</p>
</div>
<div class="loading js-loading">
<div class="loading-inner">
<span class="loading-img"></span>
<p class="loading-txt">We are sending your request... please wait.</p>
</div>
</div>
</form>POST
<form method="post" enctype="multipart/form-data" class="greenhouse-form form-contact-widget js-form-contact-widget js-contact-ticket">
<div class="field-container js-field-container">
<div class="step step-1 js-step-1">
<div class="form-contact-box">
<div class="field-wrap js-field-wrap">
<label class="field-label" for="owner[email]">Work Email</label><input type="email" class="email required js-field" id="owner[email]" name="owner[email]" autocomplete="email" placeholder="" maxlength="80" aria-label="Work email"
tabindex="0">
<div class="js-generic-email-error field-error js-field-error">Please enter a valid email address</div>
<div class="js-invalid-email-support-address field-error js-field-error">Please enter a valid email address.<br>Email addresses may not begin with: <span class="js-disallowed-emails">support, help, postmaster, noreply, no-reply, info</span>
</div>
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HOW TO DELIVER ON YOUR CX ROI
Wednesday, April 19th @ 10:00AM IST / 12:30PM SGT / 2:30PM AEST
ABOUT
Tough economic times amp up the already insurmountable challenge of cost and
resource reduction. Your approach to customer service should not add to the
challenge, but should create a bigger impact for your customers and team, and
with less effort.
In this session, our customers share how they have innovated through challenges,
reduce spending growth and go beyond delivering on their CX ROI.
What to expect
CX Coffee Chat
Zendesk experts on CX strategy and Customer Success shares the key things
businesses need to consider when building a powerful and sustainable CX
approach, especially during tough economic times.
CX Roundtable
Our customers share how they have optimized their CX, achieved great results on
customer satisfaction and turned their customer service into a profit center.
In this roundtable led by Malcolm Koh, we explore the role of customer service
in driving growth, how you can ensure you deliver high standards of CX while
managing limited resources and more.
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