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Submitted URL: https://meshsystems.com/case-study/bunn
Effective URL: https://meshsystems.com/case-study-bunn/
Submission: On September 29 via manual from IN — Scanned from DE
Effective URL: https://meshsystems.com/case-study-bunn/
Submission: On September 29 via manual from IN — Scanned from DE
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</form>Text Content
We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies. View our Privacy Policy Reject Accept Customize Consent Preferences We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below. The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... Show more NecessaryAlways Active Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. No cookies to display. Functional Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features. No cookies to display. Analytics Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. No cookies to display. Performance Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. No cookies to display. Advertisement Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns. No cookies to display. Reject Save My Preferences Accept Powered by * What We Do * Why Mesh? * Case Studies * About Us * About Mesh Systems * MeshMate Culture * Careers * News Contact Us CASE STUDY: BUNN CASE STUDY REMOTE MACHINE MANAGEMENT PLATFORM BUNN partnered with Mesh Systems with the objective of enhancing quality and service delivery by reducing the need for on-site visits for product repairs. This ultimately led to a decreased total cost of ownership and an increase in the overall value and effectiveness of service contracts. NEED MAXIMIZE OPERATING CONDITIONS BUNN is a global leader in dispensed-beverage equipment and is highly regarded for the quality of its products and post-purchase support services. “The ability to maximize optimal operating conditions, minimize downtime and lower lifetime ownership costs supports our belief in offering customers the highest quality beverages and best overall value in dispensed beverage equipment,” says Karalynn McDermott, former SVP of Market Development at BUNN. To deliver on this remote product service initiative, BUNN looked to enhance their BUNNlink Wellness Program for coffee machines by partnering with Mesh Systems. SOLUTION CLOUD-CONNECTED COFFEE Mesh worked closely with BUNN to enable remote monitoring and product service, preventative maintenance, and in-depth machine health reporting. By providing both an embedded cellular and hyper-secure Wi-Fi enablement option within automated espresso machines, Mesh aided in BUNN’s goal to gather valuable and protected machine data at the edge. At the BUNN control center, service technicians have real-time insight into machine performance through a secure, cloud-based application (created and managed by Mesh) providing device software management, configuration, interactive dashboards, notifications, and reporting. “A SERVICE TECHNICIAN FOR A QUICK-SERVICE CUSTOMER GOT AN ALERT ON A FRIDAY NIGHT - HE [SIMPLY] GRABBED THE PART HE NEEDED FOR THE REPAIR AND HEADED INTO THE RESTAURANT AT 6 A.M. THE NEXT MORNING. HE WAS ABLE TO SERVICE THE EQUIPMENT BEFORE THE CUSTOMER EVEN NOTICED A PROBLEM. WITH THIS SOLUTION, WE KNOW EXACTLY WHICH COMPONENT TO FIX BEFORE WE GET THERE.” KURT POWELL EXECUTIVE VICE PRESIDENT AT BUNN OUTCOMES RESULTS DELIVERED With Mesh, the team at BUNN is able to deliver the highest levels of quality and service by decreasing onsite visits, and driving lower cost of ownership and increasing the value and efficacy of service contracts. MAXIMIZED COFFEE EQUIPMENT OPERATING CONDITIONS MINIMIZED DOWNTIME LOWER LIFETIME OWNERSHIP COST GET IN TOUCH TODAY. Accelerate your connected product journey. TALK TO AN IOT EXPERT Schedule time to meet with a Mesh Systems team member. Email(Required) First Name Last Name Company Please enter the text below: MESH SYSTEMS Streamline the process of building digital products with a collaborative, trusted, and expert IoT partner. View our Privacy Policy. Linkedin COMPANY * About Us * What We Do * Why Mesh? * Contact CASE STUDIES * View All CONTACT * 317-661-4800 * sales@meshsystems.com * 801 Congressional Blvd. Suite 300 Carmel, IN 46032 © 2023 Mesh Systems. All Rights Reserved * What We Do * Why Mesh? * Case Studies * About Us * About Mesh Systems * MeshMate Culture * Careers * News Contact Us Notifications