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Hi Liliana,




"Most Europeans are members of loyalty programs*."




When 61.3% of adults are members of at least one loyalty program across 24
different European countries, how can you ensure they remain loyal to you?
Leverage your loyalty programmes, revolutionise your retention rates and
catapult your CRM strategies at the Advanced Customer Loyalty & Retention
Conference Europe on 14th March 2024 in Amsterdam! Download the 2024 agenda
here.




How can you embed the latest data-centric insights to create loyalty programmes
which elevate engagement? What's the secret to tapping into up-to-the-minute
data to measure tangible results? Which new AI and automation strategies will
optimise and streamline customer journeys? How can you embed cutting-edge,
attention-grabbing personalisation? Supercharge your loyalty programmes with the
latest thinking from 20+ brands in one day!



20+ Customer Retention & Loyalty Leaders. Book Before Next Thursday & Save €200

 1.  Frank de Boer, Director Data and Technology | Customer Loyalty, Air
     France-KLM
 2.  Bartosz Witorzenc, Head of CRM, Bank Pekao S.A.
 3.  Natalia Horvath, Head of Customer Marketing & Omnichannel Development,
     Global Reserve, Diageo
 4.  Lorenzo Federico Ebranati, Loyalty Manager, Leroy Merlin
 5.  Andreas Marneris, Head of Cards Issuing & Loyalty Programs, Eurobank
 6.  Olga Khoubaeva, Customer Engagement Manager, Le Pain Quotidien
 7.  Elisabet Sanchez, Head of Marketing Omnichannel Strategy & Customer
     Experience, Nissan Motor Corporation
 8.  Oleksii Popov, Head Of Digital Marketing, PrivatBank
 9.  Mehmet Yilmaz, Brand Marketing & Digital Sr. Manager, Starbucks
 10. Ziva Slokan, Head of Loyalty Program (Tuš Klub), Tus
 11. Ayse Salcan Arslan, Miles&Smiles Programme Manager, Turkish Airlines
 12. Angela Sekuloska, Head of CRM, Vita, Life Insurance, d.d.
 13. Francisco Espuña, Customer Engagement Manager, Novo Nordisk
 14. Ingrid van Ruiswijk, Senior Manager Customer Service E-Commerce, PVH EU
 15. Karina Mohacsy, Senior Manager - CRM Campaign Management Tommy Hilfiger,
     PVH Corp.
 16. Athina Kakolyri, Head of Loyalty & CRM Marketing, Aegean Airlines
 17. Sule Gunes Saricam, Data Analyst at Miles&Smiles Loyalty Programme, Turkish
     Airlines
 18. Penny Shaw, Former Global Loyalty Manager, IKEA
 19. Gianfranco Cuzziol, Former Global Head of CRM, Aesop



Get The Very Latest, Innovative Loyalty, Retention & CRM Strategies From 20
European Loyalty & CRM Directors In 1 Day!

 1.  High-Impact, Targeted Loyalty Programmes: Best-in-class examples and
     data-centric insights to create loyalty programmes which elevate engagement
     and strengthen your brand
     
     
 2.  Stand-Out Consumer Engagement & Experiences: Boost brand impact with
     innovative engagement strategies that differentiate, impress and maximise
     long-term loyalty
     
     
 3.  Impactful Analytics, Meaningful Data, Proven ROI: Tap into up-to-the-minute
     data to measure tangible results, adapt CRM approaches, and drive
     bottom-line ROI
     
     
 4.  Practical & Proven AI & New Tech Developments: Stay ahead of the curve by
     effectively deploying AI and automation to optimise and streamline customer
     journeys
     
     
 5.  Cutting-Edge, Attention-Grabbing Personalisation: Implement the latest
     developments to create personalised campaigns that make consumers feel
     valued
     
     
 6.  Seamless Omnichannel Marketing Success: Master your omnichannel approach
     with tailored content and campaigns that hit the right audience at the
     right time
     
     
 7.  Next-Level Retention Strategies: Address the root causes of attrition and
     explore effective strategies to maximise customer retention and engagement
     
     
 8.  Customer-Centric Journeys With Maximum Impact! Minimise friction and
     maximise customer satisfaction and loyalty with seamless customer journeys
     
     
 9.  Cost-Of-Living & Inflation: Navigate the difficulties of the cost-of-living
     crisis and inflation with loyalty and retention strategies based around
     real-world challenges and solutions
     
     
 10. The Future Of Loyalty & CRM – Industry Benchmarking! Explore new
     possibilities and the hottest trends set to disrupt the industry in 2024
     and beyond



Can You Help Organisations Increase Customer Engagement & Boost Retention &
Loyalty? For more information on how to get involved, please call +44 (0)20 3479
2299 or email partner@customerloyaltyconference.com.


Book An Exhibition Stand + 2 Delegate Passes Before Next Thursday For Only
£2,999 (Save £2,000).

Download the partnership and exhibition brochure here.



New Strategies To Skyrocket Engagement, Promote Brand Values & Overtake The
Competition With Targeted & Innovative Attention-Grabbing, Data-Centric &
Customer-Driven Loyalty, Retention & CRM Strategies




Winning Loyalty Programmes | Effective Data & Targeting | Inspiring
Personalisation | Automation, AI & Tech | Measuring Tangible Results & ROI |
Seamless Omnichannel Marketing Success | Next-Level Retention Strategies |
Stand-Out Customer Engagement & Experiences | Customer-Centric Journeys | The
Future of Loyalty & CRM





A One-Day, European, Industry-Led Conference & Networking Event, Central
Amsterdam
14th March 2024





Don't Just Take Our Word For It... Past Attendees Say It Best!



 * "Insightful and focused around consumer insights." Heineken
 * "Thought inspiring!" TUI
 * "Over delivering!" DHL







Hurry! Book Before Next Thursday & Save €200 - Limited Places. Take advantage of
the super earlybird rates by booking online here today or please call the team
on +44 (0)20 3479 2299 for more information. Tickets will not be lower at any
other point.




Best wishes,        




Jacob




Jacob Turner

The Advanced Customer Loyalty & Retention Conference Europe

Tel: +44 (0)20 3479 2299

info@customerloyaltyconference.com








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