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Text Content

Installing osTicket v1.18.1

 * Installation Guide — Get Professional Help — Contact Us





THANK YOU FOR CHOOSING OSTICKET!

We are delighted you have chosen osTicket for your customer support ticketing
system!

The installer will guide you every step of the way in the installation process.
You're minutes away from your awesome customer support system!


PREREQUISITES

Before we begin, we'll check your server configuration to make sure you meet the
minimum requirements to run the latest version of osTicket.


REQUIRED:

These items are necessary in order to install and use osTicket.
 * PHP v8.0 or greater — (8.1.2-1ubuntu2.14)
 * MySQLi extension for PHP — module loaded


RECOMMENDED:

You can use osTicket without these, but you may not be able to use all features.
 * Gdlib Extension
 * PHP IMAP Extension — Required for mail fetching
 * PHP XML Extension (for XML API)
 * PHP XML-DOM Extension (for HTML email processing)
 * PHP JSON Extension (faster performance)
 * Mbstring Extension — recommended for all installations
 * Phar Extension — recommended for plugins and language packs
 * Intl Extension — recommended for improved localization
 * APCu Extension — (faster performance)
 * Zend OPcache Extension — (faster performance)




NEED HELP?

If you are looking for a greater level of support, we provide professional
installation services and commercial support with guaranteed response times, and
access to the core development team. We can also help customize osTicket or even
add new features to the system to meet your unique needs. Learn More!


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