www.soulmachines.com Open in urlscan Pro
141.193.213.21  Public Scan

Form analysis
2 forms found in the DOM

GET https://www.soulmachines.com/

<form role="search" class="searchform fusion-search-form  fusion-search-form-classic" method="get" action="https://www.soulmachines.com/" data-hs-cf-bound="true">
  <div class="fusion-search-form-content">
    <div class="fusion-search-field search-field">
      <label><span class="screen-reader-text">Search for:</span>
        <input type="search" value="" name="s" class="s" placeholder="Search..." required="" aria-required="true" aria-label="Search...">
      </label>
    </div>
    <div class="fusion-search-button search-button">
      <input type="submit" class="fusion-search-submit searchsubmit" aria-label="Search" value="">
    </div>
  </div>
</form>

GET https://www.soulmachines.com/

<form role="search" class="searchform fusion-search-form  fusion-search-form-classic" method="get" action="https://www.soulmachines.com/" data-hs-cf-bound="true">
  <div class="fusion-search-form-content">
    <div class="fusion-search-field search-field">
      <label><span class="screen-reader-text">Search for:</span>
        <input type="search" value="" name="s" class="s" placeholder="Search..." required="" aria-required="true" aria-label="Search...">
      </label>
    </div>
    <div class="fusion-search-button search-button">
      <input type="submit" class="fusion-search-submit searchsubmit" aria-label="Search" value="">
    </div>
  </div>
</form>

Text Content

Skip to content
Search for:


 * Use Cases
   * Education
   * Entertainment
   * Financial Services
   * Healthcare
   * Public Sector
   * Real Estate
   * Retail & eCommerce
   * Tech & Media
   * Telecom & Call Centers
   * Request a Custom Solution      
 * Products
   * Digital DNA Studio
   * Digital People Skills
   * Packages
   * Other
     * Digital CXO
 * Technology
   * Overview
   * Autonomous Animation
   * Human OS Platform
 * Resources
   * News
   * Podcasts
   * Blogs
   * Webinars
   * eBooks & Whitepapers
   * Writers Room
   * Academy
 * Contact
 * Request a Demo
 * 


 * Use Cases
   * Education
   * Entertainment
   * Financial Services
   * Healthcare
   * Public Sector
   * Real Estate
   * Retail & eCommerce
   * Tech & Media
   * Telecom & Call Centers
   * Request a Custom Solution      
 * Products
   * Digital DNA Studio
   * Digital People Skills
   * Packages
   * Other
     * Digital CXO
 * Technology
   * Overview
   * Autonomous Animation
   * Human OS Platform
 * Resources
   * News
   * Podcasts
   * Blogs
   * Webinars
   * eBooks & Whitepapers
   * Writers Room
   * Academy
 * Contact
 * Request a Demo


Search for:



Empathetic Customer Experience : Long-term Value, Innovation as an AssetSoul
Machines2022-06-03T19:08:42+00:00


EMPATHETIC CUSTOMER EXPERIENCE


LONG-TERM VALUE, INNOVATION AS AN ASSET




For the last 2 decades marketing has been obsessed with the great Customer
Acquisition Costs (CAC) arms race. Digital media gave marketers incredible
horsepower for acquiring new customers, with great emphasis on filling the top
of the funnel, and less thought to retain customers. Today, the focus is on
nurturing and creating value out of long-term relationships with customers to
increase loyalty.

In this whitepaper, the two authors Greg Cross, Soul Machines’ CBO, and Fergus
Hay, CEO of the marketing firm Elysian Fields, discuss why businesses should
invest in assets enabling empathetic Customer Experience:

 * There is currently an empathy deficit in the digital Customer Experience
   (CX).
 * Humanized AI can create future-facing competitive advantage and value for
   businesses including insights about customers’ needs, preferences, and
   emotional states with the brand.
 * Global brands have already invested in Soul Machines’ Digital People to
   realize this advantage.



COMPLETE THE FORM BELOW TO DOWNLOAD THE WHITEPAPER








STAY CONNECTED

Technology is evolving quickly, so subscribe to our newsletter to stay informed
about our product releases, customer stories, events and publications.






PRODUCTS

PARTNERS

TECHNOLOGY

Human OS Platform™

Autonomous Animation

AGI Research



USE CASES

Education

Entertainment

Financial Services

Healthcare

Public Sector

Real Estate

Retail & eCommerce

Tech & Media

Telecom & Call Centers



RESOURCES

News

Podcasts

Blogs

Webinars

eBooks & Whitepapers

Writers’ Room

Academy

COMPANY

About

Careers

Contact Us



Copyright © 2022 Soul Machines   |   Privacy Policy   |   Ethics
Policy   |   Legal Notices




Page load link
We use cookies on our website to give you the most relevant experience by
remembering your preferences and repeat visits. By clicking “Accept All”, you
consent to the use of ALL the cookies. However, you may visit "Cookie Settings"
to provide a controlled consent.
Cookie SettingsAccept All
Manage consent
Close

PRIVACY OVERVIEW

This website uses cookies to improve your experience while you navigate through
the website. Out of these, the cookies that are categorized as necessary are
stored on your browser as they are essential for the working of basic
functionalities of the ...
Necessary
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly.
These cookies ensure basic functionalities and security features of the website,
anonymously.

CookieDurationDescriptioncookielawinfo-checkbox-analytics11 monthsThis cookie is
set by GDPR Cookie Consent plugin. The cookie is used to store the user consent
for the cookies in the category "Analytics".cookielawinfo-checkbox-functional11
monthsThe cookie is set by GDPR cookie consent to record the user consent for
the cookies in the category "Functional".cookielawinfo-checkbox-necessary11
monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to
store the user consent for the cookies in the category
"Necessary".cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR
Cookie Consent plugin. The cookie is used to store the user consent for the
cookies in the category "Other.cookielawinfo-checkbox-performance11 monthsThis
cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the
user consent for the cookies in the category
"Performance".viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie
Consent plugin and is used to store whether or not user has consented to the use
of cookies. It does not store any personal data.

Functional
Functional
Functional cookies help to perform certain functionalities like sharing the
content of the website on social media platforms, collect feedbacks, and other
third-party features.
Performance
Performance
Performance cookies are used to understand and analyze the key performance
indexes of the website which helps in delivering a better user experience for
the visitors.
Analytics
Analytics
Analytical cookies are used to understand how visitors interact with the
website. These cookies help provide information on metrics the number of
visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and
marketing campaigns. These cookies track visitors across websites and collect
information to provide customized ads.
Others
Others
Other uncategorized cookies are those that are being analyzed and have not been
classified into a category as yet.
SAVE & ACCEPT


Soul Machines at Collision with Carmelo Antony and in Las Vegas at Customer
Contact Week READ MORE

CLOSE
Say hi to Sam and explore how Digital People can enhance your customer
experience today. Soul Machines Digital People can connect to any Knowledge
base. Our Digital People work with a range of NLP engines so that you can
develop and deliver rich brand content to create astonishing CX.



CLOSE

CLOSE

CLOSE

CLOSE

CLOSE

CLOSE

CLOSE

CLOSE

CLOSE

CLOSE

CLOSE

CLOSE

CLOSE