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Submission: On November 09 via manual from US — Scanned from DE
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JO
JoelCraycroft001
Created on July 4, 2022
REGARDING THIS : CALLSITE: 楆敬›瑳牯汥祡畯灣⡰㘱㘹 潃灭湯湥却潴敲㨺剃睡瑓牯䱥祡畯㩴䠺摹慲整楆敬獕湩䙧牯慷摲湁剤癥牥敳敄瑬獡
BUCKET ID: INVALID_REQUEST... WINDOWSSERVICINGFAILUREINFO...
Hello to all, Everytime that I do a clean installation I get this whenever I
install Windows Updates on Windows 10 Pro 64 Bit 21H2 and it also only occurs
during the installation on a Windows update such as kb5014699 for example
everytime it gets to 74% done it gives me this under the event viewer and the
error reports as well : Problem signature
Problem Event Name: WindowsServicingFailureInfo
OsVersion: 10.0.19041.1737:1
Message: 0x800F0984 0x800F0984 Matching binary: wvmbusr.inf missing for
component:
amd64_dual_wvmbusr.inf_31bf3856ad364e35_10.0.19041.1466_none_67a229cdb53fa195
Callsite: 楆敬›瑳牯汥祡畯灣⡰㘱㘹
潃灭湯湥却潴敲㨺剃睡瑓牯䱥祡畯㩴䠺摹慲整楆敬獕湩䙧牯慷摲湁剤癥牥敳敄瑬獡
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
Extra information about the problem
Bucket ID: INVALID_REQUEST
and I am wondering how to fix it if possible.. I have tried sfc /scannow after
the fact and that found nothing corrupted system files wise. I have tried
upgrade in place install and that did not totally fix it either! I have tried
with just one RAM Stick installed and that did not fix it either.. I also have
tried cmos reset and that did not fix it either! I have tried as well powering
down the network switch that we have and then trying again and that did not fix
it either! I have tried the global unicode beta method and that did not do
anything either that is after restarting my computer as well! So Thanks in
advance for any help provided also and also for listening as well..! Have a
wonderful day as well and stay safe too.! Also, Whenever I do a startup repair
after the fact but before restarting my computer after appliying the Windows
Updates in question it gives me this as a result as well : Problem signature
Problem Event Name: StartupRepairOnline
Problem Signature 01: 10.0.19041.546
Problem Signature 02: 10.0.19041.1
Problem Signature 03: Micro-Star International Co., Ltd.
Problem Signature 04: 0
Problem Signature 05: 0
Problem Signature 06: SystemDisk
Problem Signature 07: 1
Problem Signature 08: FaultyPackageInProgress
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
Thanks again in advance for any help provided as well!
Reply
I have the same question (2)
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K
Kirk -MSFT
* Microsoft Agent
|
* Moderator
Replied on July 5, 2022 Report abuse
Hi,
Thanks for your post in Microsoft Community.
I understand that you are having trouble installing Windows Updates.
Error code: 0x800F0984 and a missing component is indicated.
You can try to use the Windows ISO image file to repair install Windows with a
clean boot.
Clean boot:
Press Win+R, enter and run msconfig, in the Services tab, hide all Microsoft
services, and disable other services.
Press Ctrl+Shift+Esc to open the Task Manager, go to the Startup tab, disable
all startup items.
Then restart the computer.
Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and
startup programs. It helps to determine whether a background program is
interfering with your game or program and to isolate the cause of a problem.
These steps of "clean boot" might look complicated at first glance. However, to
avoid any trouble for you, please follow them in order and step-by step so that
it will help you get you back on track.
WindowsISO download and use:
Click here to download the Windows Media Creation Tool and run it, choose to
Create Media for Another Computer, and download as an ISO.
Wait for the download to complete and enter a clean boot, open the ISO file with
File Explorer, and run setup.exe in the root directory.
Please feel free to let me know how it goes.
Kirk | Microsoft Community Support Specialist
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1 person found this reply helpful
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JO
JoelCraycroft001
Replied on July 12, 2022 Report abuse
In reply to Kirk -MSFT's post on July 5, 2022
Hey there, I have tried that suggestion and to no avail.. In other words after
the fact It will still give me the same error message in question to me at least
indicating that the update or updates after a certain point in my point of view
could actually be faulty! Mainly because I still get the error message mentioned
above during the applying of Windows Updates anyhow! Anyways, Thanks for
listening and Have a great day ahead as well and stay safe also.
Reply
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K
Kirk -MSFT
* Microsoft Agent
|
* Moderator
Replied on July 14, 2022 Report abuse
In reply to JoelCraycroft001's post on July 12, 2022
I looked up the path to this file on our device, you can try to see if this file
is missing.
C:\Windows\WinSxS\amd64_dual_wvmbusr.inf_31bf3856ad364e35_10.0.22000.434_none_ee505dec85300c14
In addition, the message at the back of your message seems to say that it is a
hard drive error, maybe try to replace a hard drive to see if the problem occurs
again.
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JoelCraycroft001
Replied on July 14, 2022 Report abuse
In reply to Kirk -MSFT's post on July 14, 2022
Hello there, Thanks for the reply. The one you mentioned ever since the very
latest windows update is there as of now, But However, There is a new folder
missing as of now. Here it is,
LxssManager.dll missing for component: amd64_microsoft-windows-lxss-manager_31bf3856ad364e35_10.0.19041.1826_none_f2df43728025dd3d..
Here is the full error message as of now as well : Problem signature
Problem Event Name: WindowsServicingFailureInfo
OsVersion: 10.0.19041.1790:1
Message:
0x800F0984 0x800F0984 Matching binary: LxssManager.dll missing for component: amd64_microsoft-windows-lxss-manager_31bf3856ad364e35_10.0.19041.1826_none_f2df43728025dd3d
Callsite: 楆敬›瑳牯汥祡畯灣⡰㘱㘹
潃灭湯湥却潴敲㨺剃睡瑓牯䱥祡畯㩴䠺摹慲整楆敬獕湩䙧牯慷摲湁剤癥牥敳敄瑬獡
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 1033
Extra information about the problem
Bucket ID: INVALID_REQUEST
Anyways, Thanks again in advance for listening and Have a wonderful day and stay
safe also!.
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K
Kirk -MSFT
* Microsoft Agent
|
* Moderator
Replied on July 19, 2022 Report abuse
In reply to JoelCraycroft001's post on July 14, 2022
Are these installations performed in a virtual machine?
These errors all point to Hyper-V.
If not, then disable Hyper-V and the virtual machine platform and try again.
The operation method is:
Press Win+R, enter and run control to open the Control Panel.
Programs - Enable or Disable Windows Features - Uncheck Hyper-V and Virtual
Machine Platform - OK
Try again after restarting the computer.
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JO
JoelCraycroft001
Replied on July 19, 2022 Report abuse
In reply to Kirk -MSFT's post on July 19, 2022
Both the Hyper-V and Virtual Machine Platform are both unchecked already. I have
already checked as of today this morning at around 9:50AM. Also, Just so you
know I was originally thinking that too but as I said I have already checked and
they both were unchecked already. I did do an upgrade in place install of
Windows 10 Pro 21H2 recently and it seems to have fixed it this time but I will
keep you updated should there be a need to as well. So Whenever the next
optional windows update comes out to the public I will be able to test again
then.. Anyways, Thanks again for the suggestion anyways and have a nice day as
well. Also, Stay safe too.
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K
Kirk -MSFT
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Replied on July 20, 2022 Report abuse
In reply to JoelCraycroft001's post on July 19, 2022
Same blessing for you.
Hope these problems don't happen again.
If the problem recurs in the future, please feel free to post again.
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ilija.milcinoski
Replied on September 14, 2022 Report abuse
It's likely this is your problem (should be timestamped 35:20 or so)
Basically, something dropped a byte and this shifted the unicode (or whatever
Windows uses) data. This ends up mapping to Chinese characters. And while Google
Translate isn't the best, I'm pretty sure "Destroying the soup, but knocking on
it" isn't code for "give us 10,000 BTC or your data is gone"
EDIT: A cursory glance at the text using a UTF-16 decoder (which is what Windows
uses), it spits out this:
Code:
\u6f43\u706d\u6e6f\u6e65\u5374\u6f74\u6572\u3a3a\u5243\u7761\u7453\u726f\u4c65\u7961\u756f\u3a74\u483a\u6479\u6172\u6574\u6946\u656c\u7355\u6e69\u4667\u726f\u6177\u6472\u6e41\u5264\u7665\u7265\u6573\u6544\u746c\u7361
If you split it up in to two-digit groupings, a lot of that is within
alphanumeric characters in an ASCII table.
https://youtu.be/_mZBa3sqTrI?t=2178
Noting to worry about I don't think so.
Also managed to decode the text using the UTF-16 code and did a byte swap on the
values, this is what the message actually says
> File: storelayout.cpp(1696)
> ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas
The actual problem is the thing generating the log didn't 0 pad the 8-bit ASCII,
resulting in UTF-16 that conveniently maps to Chinese.
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