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SEE FURTHER. KNOW MORE. MOVE FASTER.

Powerful management process automations, supercharged managers.


EMPLOYEE PRODUCTIVITY

Dedicated to all employees

A platform that can capture workforce analytics from desktop activity for all
employees whether they are in the office or remote.


 * Activity tracking
 * Desktop mining
 * Actionable performance insight
 * Real-time dashboards

Discover WorkiQ


WORKFORCE MANAGEMENT

Dedicated to operations and specialists

A cloud-based solution that uncovers opportunities for managers to simplify
running operations and increase productivity.


 * Capacity management
 * Outcome measurement
 * Actionable performance insight
 * Data consolidation & verification

Discover ControliQ


WORKFORCE MANAGEMENT

Dedicated to case working environments

A solution that enables smarter management of capacity and caseloads, while
meeting compliance commitments.


 * SLA monitoring
 * Case progress tracker
 * Complete case insights
 * Capacity and caseload balancing

Discover CaseworkiQ


A POWERFUL WORKFORCE MANAGEMENT SOLUTION.

Designed for operations management, organisations have used ActiveOps employee
performance management tools to eliminate manual data collection, improve
forecasting and propel planning. We deliver a 360 degree view of your workforce,
your process and opportunities to improve through our ActiveOps software
solutions, AOM Method, and OpsIndex.

Explore ActiveOps solutions


THE METHOD BEHIND THE MADNESS.

Embedded in our workforce optimisation solutions, the Active Operations
Management (AOM) method is a key component in automating management process and
optimising worker productivity to deliver customer success.

Explore AOM



COMPARISON IS KEY.

OpsIndex, the world’s first Workforce Management Operations Index & Benchmark,
provides a true, unbiased comparison to how your service operations are
performing against your competitors – regardless of geography or function.

Explore OpsIndex
Our solutions work for you.

WorkiQ is our workforce intelligence solution that measures employee
productivity, provides data with purpose, tangible insights, and improved
employee well-being. ControliQ is a workforce management software solution that
enables managers to simplify the running of operations, be in control and
increase productivity.

Keep your process and your people healthy.

Employee productivity and their well-being is on you. Exploiting the strengths
and opportunities of enterprise performance management is at the helm of our
solutions. From the back office to the front lines, humans to automation, we
work with you to steer the workforce towards the most productive and healthiest
destination for everyone on board.

Make the right moves with confidence.

Data without purpose is just a bunch of numbers to sort through. Our workforce
optimisation solutions give managers guidance, transparency and the insights
they need to focus on increasing team productivity. Making it easy to monitor
staff performance, elevate employee morale and productivity, ultimately
improving business as usual.

Explore ActiveOps solutions

OUR MANAGEMENT PROCESS AUTOMATION PLATFORM SUPERCHARGES MANAGERS WITH TIMELY,
ACCURATE INSIGHT.


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PRODUCTS

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COMPANY

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STAY CONNECTED

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INSIGHTS

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