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CUSTOMER SUCCESS STORIES
Helping companies around the world do more with technology and achieve their
business goals.
VIEW STORIES CONTACT US
CUSTOMER SUCCESS STORIES
Helping companies around the world do more with technology and achieve their
business goals.
FEATURED
Zoom
SCALING A GLOBAL COMMUNICATIONS INNOVATOR
Zoom needed a global networking partner to meet its high‑capacity and growing
application needs. We ramped up secure and reliable connectivity to help Zoom
delight its users around the world.
READ STORY
Zoom
SCALING A GLOBAL COMMUNICATIONS INNOVATOR
Zoom needed a global networking partner to meet its high‑capacity and growing
application needs. We ramped up secure and reliable connectivity to help Zoom
delight its users around the world.
Powering secure, scalable collaboration and experiences (1:54)
SOLVING CHALLENGES TO DELIVER SUCCESSFUL OUTCOMES
SOLVING CHALLENGES TO DELIVER SUCCESSFUL OUTCOMES
LEADING COMPANIES INNOVATING WITH LUMEN
FINANCIAL SERVICES
SELCO COMMUNITY CREDIT UNION
Defending and delivering member services without downtime
Larry
SELCO COMMUNITY CREDIT UNION
Defending and delivering member services without downtime
SELCO COMMUNITY CREDIT UNION
Defending and delivering member services without downtime
EUROMONEY
Providing the trust, service and performance to underpin business growth
Larry
EUROMONEY
Providing the trust, service and performance to underpin business growth
EUROMONEY
Providing the trust, service and performance to underpin business growth
HORIZON BANK
Expanding connectivity and security with an all‑in‑one solution for customer
satisfaction and compliance
Larry
HORIZON BANK
Expanding connectivity and security with an all‑in‑one solution for customer
satisfaction and compliance
HORIZON BANK
Expanding connectivity and security with an all‑in‑one solution for customer
satisfaction and compliance
Hide
HEALTHCARE
ACCOLADE
Helping a health benefits solutions provider boost efficiency with SD‑WAN
Larry
ACCOLADE
Helping a health benefits solutions provider boost efficiency with SD‑WAN
ACCOLADE
Helping a health benefits solutions provider boost efficiency with SD‑WAN
SOCIETY OF DIAGNOSTIC MEDICAL SONOGRAPHY
Improving network reliability and scalability for a large medical association
Larry
SOCIETY OF DIAGNOSTIC MEDICAL SONOGRAPHY
Improving network reliability and scalability for a large medical association
SOCIETY OF DIAGNOSTIC MEDICAL SONOGRAPHY
Improving network reliability and scalability for a large medical association
Hide
HOSPITALITY
SYNQ3
Bandwidth and innovation create convenience in restaurant industry
Larry
SYNQ3
Bandwidth and innovation create convenience in restaurant industry
SYNQ3
Bandwidth and innovation create convenience in restaurant industry
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INSURANCE
SHOREWEST
Empowering seamless real estate transactions with reliable, secure and
cost‑effective solutions
Larry
SHOREWEST
Empowering seamless real estate transactions with reliable, secure and
cost‑effective solutions
SHOREWEST
Empowering seamless real estate transactions with reliable, secure and
cost‑effective solutions
CURE AUTO INSURANCE
Ensuring business continuity during digital transformation
Larry
CURE AUTO INSURANCE
Ensuring business continuity during digital transformation
CURE AUTO INSURANCE
Ensuring business continuity during digital transformation
VSP VISION™
Improving eye care operational efficiency with security and networking support
Larry
VSP VISION™
Improving eye care operational efficiency with security and networking support
VSP VISION™
Improving eye care operational efficiency with security and networking support
Hide
LOGISTICS & DISTRIBUTION
SATSACO FREIGHT AND LOGISTICS
Streamlining data‑driven processes to enable up to 40% cost savings
Larry
SATSACO FREIGHT AND LOGISTICS
Streamlining data‑driven processes to enable up to 40% cost savings
SATSACO FREIGHT AND LOGISTICS
Streamlining data‑driven processes to enable up to 40% cost savings
KOCH TRUCKING
Expanding business and optimizing IT infrastructure with SD‑WAN
Larry
KOCH TRUCKING
Expanding business and optimizing IT infrastructure with SD‑WAN
KOCH TRUCKING
Expanding business and optimizing IT infrastructure with SD‑WAN
CROWLEY
Streamlining efficiencies and reaction times to ignite global growth with
scalable networking
Larry
CROWLEY
Streamlining efficiencies and reaction times to ignite global growth with
scalable networking
CROWLEY
Streamlining efficiencies and reaction times to ignite global growth with
scalable networking
UNITED DIRECT SOLUTIONS
Serving clients by enriching connections between companies and their audiences
with direct mail, data analytics, and personalized‑print
Larry
UNITED DIRECT SOLUTIONS
Serving clients by enriching connections between companies and their audiences
with direct mail, data analytics, and personalized‑print
UNITED DIRECT SOLUTIONS
Serving clients by enriching connections between companies and their audiences
with direct mail, data analytics, and personalized‑print
AMES CONSTRUCTION
Full service heavy civil and industrial general contractor
Larry
AMES CONSTRUCTION
Full service heavy civil and industrial general contractor
AMES CONSTRUCTION
Full service heavy civil and industrial general contractor
REW MATERIALS
Upgrading voice network to improve services and increase flexibility
Larry
REW MATERIALS
Upgrading voice network to improve services and increase flexibility
REW MATERIALS
Upgrading voice network to improve services and increase flexibility
Hide
MANUFACTURING
CALGON CARBON
Boosting connectivity, communication and security to develop products that
remove contaminants from water and the air.
Larry
CALGON CARBON
Boosting connectivity, communication and security to develop products that
remove contaminants from water and the air.
CALGON CARBON
Boosting connectivity, communication and security to develop products that
remove contaminants from water and the air.
ALPHABRODER
Creating a stable network for same‑day service with cloud solutions.
Larry
ALPHABRODER
Creating a stable network for same‑day service with cloud solutions.
ALPHABRODER
Creating a stable network for same‑day service with cloud solutions.
Hide
MEDIA & ENTERTAINMENT
SEATTLE SEAHAWKS
Upgrading the Seahawks’ network infrastructure
Larry
SEATTLE SEAHAWKS
Upgrading the Seahawks’ network infrastructure
SEATTLE SEAHAWKS
Upgrading the Seahawks’ network infrastructure
MINNESOTA VIKINGS
The Vikings score with a state‑of‑the‑art in‑stadium network
Larry
MINNESOTA VIKINGS
The Vikings score with a state‑of‑the‑art in‑stadium network
MINNESOTA VIKINGS
The Vikings score with a state‑of‑the‑art in‑stadium network
TAMPA BAY BUCCANEERS
Kicking off connectivity with a scalable, flexible network
Larry
TAMPA BAY BUCCANEERS
Kicking off connectivity with a scalable, flexible network
TAMPA BAY BUCCANEERS
Kicking off connectivity with a scalable, flexible network
CJRW
Providing secure, efficient data transfers and voice service
Larry
CJRW
Providing secure, efficient data transfers and voice service
CJRW
Providing secure, efficient data transfers and voice service
SGS & CO
Increasing network reliability and data security for a brand design agency
SGS & Co | Customer Story | Lumen
SGS & CO
Increasing network reliability and data security for a brand design agency
SGS & CO
Increasing network reliability and data security for a brand design agency
Hide
PUBLIC SECTOR
YMCA OF SINGAPORE
Cloud migration and improved IT resilience support nonprofit’s mission
Larry
YMCA OF SINGAPORE
Cloud migration and improved IT resilience support nonprofit’s mission
YMCA OF SINGAPORE
Cloud migration and improved IT resilience support nonprofit’s mission
PIMA COUNTY
Navigating the journey to next generation 9‑1‑1
Larry
PIMA COUNTY
Navigating the journey to next generation 9‑1‑1
PIMA COUNTY
Navigating the journey to next generation 9‑1‑1
SOUTH DAKOTA
Advancing public safety statewide with next‑gen 9‑1‑1 network and services
Larry
SOUTH DAKOTA
Advancing public safety statewide with next‑gen 9‑1‑1 network and services
SOUTH DAKOTA
Advancing public safety statewide with next‑gen 9‑1‑1 network and services
Hide
TECHNOLOGY
CUSTOMER ELATION
Upgrading bandwidth and enhancing customer support without disruption
Larry
CUSTOMER ELATION
Upgrading bandwidth and enhancing customer support without disruption
CUSTOMER ELATION
Upgrading bandwidth and enhancing customer support without disruption
PHONEBURNER
Delivering high‑quality voice tech to a sales enablement platform
Larry
PHONEBURNER
Delivering high‑quality voice tech to a sales enablement platform
PHONEBURNER
Delivering high‑quality voice tech to a sales enablement platform
PROSTRATUS
Disrupting the MSP industry for SMBs with faster, more efficient data migration.
Larry
PROSTRATUS
Disrupting the MSP industry for SMBs with faster, more efficient data migration.
PROSTRATUS
Disrupting the MSP industry for SMBs with faster, more efficient data migration.
ZOOM
Scaling a global communications innovator
Larry
ZOOM
Scaling a global communications innovator
ZOOM
Scaling a global communications innovator
NET PROTECTIONS, INC
Managed network services help a buy‑now‑pay‑later startup become an industry
leader
Larry
NET PROTECTIONS, INC
Managed network services help a buy‑now‑pay‑later startup become an industry
leader
NET PROTECTIONS, INC
Managed network services help a buy‑now‑pay‑later startup become an industry
leader
FORUM STORAGE
Expanding IT agility with a cloud‑based solution for data storage and
compliance.
Larry
FORUM STORAGE
Expanding IT agility with a cloud‑based solution for data storage and
compliance.
FORUM STORAGE
Expanding IT agility with a cloud‑based solution for data storage and
compliance.
RICOH SINGAPORE
Transforming customer experience and empowering personnel via the cloud
Larry
RICOH SINGAPORE
Transforming customer experience and empowering personnel via the cloud
RICOH SINGAPORE
Transforming customer experience and empowering personnel via the cloud
BUFFALO COMPUTER GRAPHICS
Scalable cloud services provide 24/7 access to mission‑critical information
Larry
BUFFALO COMPUTER GRAPHICS
Scalable cloud services provide 24/7 access to mission‑critical information
BUFFALO COMPUTER GRAPHICS
Scalable cloud services provide 24/7 access to mission‑critical information
AUTO & GENERAL SEA
Strengthening security and customer trust for a digital insurance startup
Larry
AUTO & GENERAL SEA
Strengthening security and customer trust for a digital insurance startup
AUTO & GENERAL SEA
Strengthening security and customer trust for a digital insurance startup
BLACKSTAR GROUP
Setting the bar for best‑in‑class technology in the esports event industry
Larry
BLACKSTAR GROUP
Setting the bar for best‑in‑class technology in the esports event industry
BLACKSTAR GROUP
Setting the bar for best‑in‑class technology in the esports event industry
DIALOG SEMICONDUCTOR
How a flexible and responsive approach to business needs dramatically improved
network performance
Larry
DIALOG SEMICONDUCTOR
How a flexible and responsive approach to business needs dramatically improved
network performance
DIALOG SEMICONDUCTOR
How a flexible and responsive approach to business needs dramatically improved
network performance
SYNQ3
Bandwidth and innovation create convenience in restaurant industry
Larry
SYNQ3
Bandwidth and innovation create convenience in restaurant industry
SYNQ3
Bandwidth and innovation create convenience in restaurant industry
Hide
WHAT OUR CUSTOMERS ARE SAYING
“VSP was looking for SOC support due to limited staffing resources. Lumen’s VSOC
has mitigated phishing attacks while allowing our internal SOC team to focus on
more critical exposures. The partnership has improved operational efficiency
with full confidence in our security precautions.”
– Darrell Johnson, Manager, Information Security
VSP Vision
Current Lumen customer compensated for their endorsement.
“VSP was looking for SOC support due to limited staffing resources. Lumen’s VSOC
has mitigated phishing attacks while allowing our internal SOC team to focus on
more critical exposures. The partnership has improved operational efficiency
with full confidence in our security precautions.”
– Darrell Johnson, Manager, Information Security
VSP Vision
Current Lumen customer compensated for their endorsement.
“With Lumen by our side as a partner, it’s been huge for us to be able to offer
that fan engagement and those added features within our environment flawlessly.”
– Charles Harris, VP of IT
Tampa Bay Buccaneers
“With Lumen by our side as a partner, it’s been huge for us to be able to offer
that fan engagement and those added features within our environment flawlessly.”
– Charles Harris, VP of IT
Tampa Bay Buccaneers
"The Lumen scrubbing center has been crucial in protecting our data centers from
network attacks. After identifying increased bot traffic, Lumen recommended
ThreatX, [which] drastically reduced bot traffic and prevented a large DDOS
attack."
– Brian Kemmerly, Sr. Director of IT – App Development / Security
Micro Center
Current Lumen customer compensated for their endorsement.
"The Lumen scrubbing center has been crucial in protecting our data centers from
network attacks. After identifying increased bot traffic, Lumen recommended
ThreatX, [which] drastically reduced bot traffic and prevented a large DDOS
attack."
– Brian Kemmerly, Sr. Director of IT – App Development / Security
Micro Center
Current Lumen customer compensated for their endorsement.
"Lumen NaaS allowed us to deploy a DIA backup circuit in a fraction of the time
that it would have taken to deploy a traditional circuit. It quickly provided
high availability networking [and is] a flexible way to manage network circuits
for our data center.”
– Marvin Solis, Network and Information Security
Nuvision Credit Union
"Lumen NaaS allowed us to deploy a DIA backup circuit in a fraction of the time
that it would have taken to deploy a traditional circuit. It quickly provided
high availability networking [and is] a flexible way to manage network circuits
for our data center.”
– Marvin Solis, Network and Information Security
Nuvision Credit Union
“We chose Lumen Network‑as‑a‑Service for its simplicity, cost efficiency and
flexibility. Our partnership with Lumen allows us to manage and scale bandwidth
as needed, ensuring our infrastructure is future‑proofed and responsive to our
dynamic needs.”
– Juan Ayala, Dir. of IT Infrastructure
Agilisys
“We chose Lumen Network‑as‑a‑Service for its simplicity, cost efficiency and
flexibility. Our partnership with Lumen allows us to manage and scale bandwidth
as needed, ensuring our infrastructure is future‑proofed and responsive to our
dynamic needs.”
– Juan Ayala, Dir. of IT Infrastructure
Agilisys
“Berry Global partnered with Lumen to enhance network performance, security and
agility using SD‑WAN technology. [We received] real‑time visibility and control
across multiple locations, cloud providers and applications. Together, we
transitioned 150+ locations to the Lumen Network.”
– Elmer Boeke, VP, Global IT Services
Berry Global
Current Lumen customer compensated for their endorsement.
“Berry Global partnered with Lumen to enhance network performance, security and
agility using SD‑WAN technology. [We received] real‑time visibility and control
across multiple locations, cloud providers and applications. Together, we
transitioned 150+ locations to the Lumen Network.”
– Elmer Boeke, VP, Global IT Services
Berry Global
Current Lumen customer compensated for their endorsement.
“Donor Network West needed highly resilient voice and data services to help us
in fulfilling our mission of saving and healing lives through organ and tissue
transplantation. Lumen’s reliable services have provided us with the tools we
need.”
– Janice Whaley, President & CEO
Donor Network West
“Donor Network West needed highly resilient voice and data services to help us
in fulfilling our mission of saving and healing lives through organ and tissue
transplantation. Lumen’s reliable services have provided us with the tools we
need.”
– Janice Whaley, President & CEO
Donor Network West
“C3Aero was looking for a turnkey internet solution via Equinix Fabric. [We
need] to deploy additional bandwidth during key selling cycles and seasonal
projects, and our bandwidth needs are constantly changing. The Lumen Platform
allows us to deploy internet within seconds."
– John Speranza, Founder & CEO
C3Aero LLC
“C3Aero was looking for a turnkey internet solution via Equinix Fabric. [We
need] to deploy additional bandwidth during key selling cycles and seasonal
projects, and our bandwidth needs are constantly changing. The Lumen Platform
allows us to deploy internet within seconds."
– John Speranza, Founder & CEO
C3Aero LLC
"Our experience with Lumen NaaS has been transformative. We saw immediate
improvements in circuit management and internet access, with circuit delivery in
less than 30 days. NaaS enabled us to merge connections, cut expenses and plan
for a 10G backbone upgrade.”
– Jason LePage, Director,
Global Technology Services, North Highland
"Our experience with Lumen NaaS has been transformative. We saw immediate
improvements in circuit management and internet access, with circuit delivery in
less than 30 days. NaaS enabled us to merge connections, cut expenses and plan
for a 10G backbone upgrade.”
– Jason LePage, Director,
Global Technology Services, North Highland
"Lumen provided the flexibility and end-to-end solutions we needed to handle
high-volume transactions with certainty and resiliency. Their breadth of
capabilities and ability to design custom solutions have been invaluable."
– Colby Thames, Chief Technology Officer
Certegy Payment Solutions, LLC
Current Lumen customer compensated for their endorsement.
"Lumen provided the flexibility and end-to-end solutions we needed to handle
high-volume transactions with certainty and resiliency. Their breadth of
capabilities and ability to design custom solutions have been invaluable."
– Colby Thames, Chief Technology Officer
Certegy Payment Solutions, LLC
Current Lumen customer compensated for their endorsement.
"Implementing the Lumen Network‑as‑a‑Service (NaaS) solution has significantly
benefited our company. Lumen offers exceptional flexibility, scalability and
provides low latency, which allows us to quickly adapt to our changing network
demands without the need for significant capital investment.”
– Steve Bryant, Operations Manager, Americas
Autoneum North America
"Implementing the Lumen Network‑as‑a‑Service (NaaS) solution has significantly
benefited our company. Lumen offers exceptional flexibility, scalability and
provides low latency, which allows us to quickly adapt to our changing network
demands without the need for significant capital investment.”
– Steve Bryant, Operations Manager, Americas
Autoneum North America
“Lumen plays a crucial role in enabling our IntelsatOne terrestrial network to
deliver cost‑effective, high‑performance connectivity solutions to our
customers. The Lumen team demonstrated a deep understanding of the intricacies
of our network architecture, providing significant value.”
– Vinit Duggal, SVP of Networks and CISO
Intelsat
Current Lumen customer compensated for their endorsement.
“Lumen plays a crucial role in enabling our IntelsatOne terrestrial network to
deliver cost‑effective, high‑performance connectivity solutions to our
customers. The Lumen team demonstrated a deep understanding of the intricacies
of our network architecture, providing significant value.”
– Vinit Duggal, SVP of Networks and CISO
Intelsat
Current Lumen customer compensated for their endorsement.
“Partnering with Lumen has significantly transformed our IT infrastructure,
leading to a 35% monthly cost reduction. This has enabled us to invest in new
technologies ... [improving] network performance, scalability and data security,
and fueling our digital transformation and operational efficiency.”
– Claudius Moore, Chief Information Officer
American Family Care
Current Lumen customer compensated for their endorsement.
“Partnering with Lumen has significantly transformed our IT infrastructure,
leading to a 35% monthly cost reduction. This has enabled us to invest in new
technologies ... [improving] network performance, scalability and data security,
and fueling our digital transformation and operational efficiency.”
– Claudius Moore, Chief Information Officer
American Family Care
Current Lumen customer compensated for their endorsement.
"Lumen's NaaS solution is a perfect match for our dynamic business model, where
the essence of service is measured in minutes, not months. The consumption-based
model Lumen offers has been instrumental for our high-scale events, allowing us
the flexibility to adjust bandwidth for each event's unique demands."
– David Bauman, Founder/CEO
Backstage Networks
Current Lumen customer compensated for their endorsement.
"Lumen's NaaS solution is a perfect match for our dynamic business model, where
the essence of service is measured in minutes, not months. The consumption-based
model Lumen offers has been instrumental for our high-scale events, allowing us
the flexibility to adjust bandwidth for each event's unique demands."
– David Bauman, Founder/CEO
Backstage Networks
Current Lumen customer compensated for their endorsement.
"We have been using Lumen services for more than 10 years. Keeping our core
network infrastructure with the same company, same bill and same team [is]
extremely beneficial. We rely on the Lumen Network being stable and diversely
peered [to allow] our data to flow efficiently.”
– Matthew Spero, SVP, IT Infrastructure
Hanmi Bank
Current Lumen customer compensated for their endorsement.
"We have been using Lumen services for more than 10 years. Keeping our core
network infrastructure with the same company, same bill and same team [is]
extremely beneficial. We rely on the Lumen Network being stable and diversely
peered [to allow] our data to flow efficiently.”
– Matthew Spero, SVP, IT Infrastructure
Hanmi Bank
Current Lumen customer compensated for their endorsement.
“With Lumen keeping our foundation stable, the experts at Crowley can invest
their time on projects and innovations. Lumen has helped us by being a true
partner, not just a transactional relationship."
– Erika Graziuso, CIO, Digital & Technology
Crowley
“With Lumen keeping our foundation stable, the experts at Crowley can invest
their time on projects and innovations. Lumen has helped us by being a true
partner, not just a transactional relationship."
– Erika Graziuso, CIO, Digital & Technology
Crowley
“The Lumen team exceeded our expectations with our SD‑WAN project. [Our team]
beat our rollout timeframe, met the delivery dates for hardware and services
according to the originally established timeline and did so with minimum impact
to business uptime.”
– Adam Scheinberg, VP of Technology
Massey Services
Current Lumen customer compensated for their endorsement.
“The Lumen team exceeded our expectations with our SD‑WAN project. [Our team]
beat our rollout timeframe, met the delivery dates for hardware and services
according to the originally established timeline and did so with minimum impact
to business uptime.”
– Adam Scheinberg, VP of Technology
Massey Services
Current Lumen customer compensated for their endorsement.
“Lumen’s partnership has been transformative. Their expertise was crucial for a
smooth transition [from MPLS to SD‑WAN], ensuring our operations remained
uninterrupted. Our ongoing collaboration is … replacing costly POTS lines with
Lumen Voice Complete for even greater efficiency and savings.”
– Ralph Caballero, Infrastructure Manager
Upstate Niagara Cooperative, Inc.
Current Lumen customer compensated for their endorsement.
“Lumen’s partnership has been transformative. Their expertise was crucial for a
smooth transition [from MPLS to SD‑WAN], ensuring our operations remained
uninterrupted. Our ongoing collaboration is … replacing costly POTS lines with
Lumen Voice Complete for even greater efficiency and savings.”
– Ralph Caballero, Infrastructure Manager
Upstate Niagara Cooperative, Inc.
Current Lumen customer compensated for their endorsement.
"As an 18‑year customer, CJRW has benefitted from Lumen’s high‑speed Internet,
reliable telephone service, dedicated private connections for remote offices and
service uptime. Not worrying about service interruptions with Lumen allows CJRW
to focus on our clients.”
– Jill Joslin, President
CJRW
Current Lumen customer compensated for their endorsement.
"As an 18‑year customer, CJRW has benefitted from Lumen’s high‑speed Internet,
reliable telephone service, dedicated private connections for remote offices and
service uptime. Not worrying about service interruptions with Lumen allows CJRW
to focus on our clients.”
– Jill Joslin, President
CJRW
Current Lumen customer compensated for their endorsement.
“Lumen's Point to Point and networking services have revolutionized our business
operations. Their seamless integration and high-bandwidth connections ensure our
SMB-managed services, disaster recovery and storage solutions operate with
unparalleled efficiency."
– Chuck Best, Chief Operating Officer
iBridge Cloud Technologies
Current Lumen customer compensated for their endorsement.
“Lumen's Point to Point and networking services have revolutionized our business
operations. Their seamless integration and high-bandwidth connections ensure our
SMB-managed services, disaster recovery and storage solutions operate with
unparalleled efficiency."
– Chuck Best, Chief Operating Officer
iBridge Cloud Technologies
Current Lumen customer compensated for their endorsement.
"Our [global organization moves] large amounts of graphic files around the
world. We depend on the Lumen Network and their SD-WAN solution to ensure our
network performance is optimal, reliable and secure. Lumen is a great
partner―it’s like they’re an extension of my team."
– Haji Dzemaili, VP, Global Infrastructure & Operations
SGS & Co
Current Lumen customer compensated for their endorsement.
"Our [global organization moves] large amounts of graphic files around the
world. We depend on the Lumen Network and their SD-WAN solution to ensure our
network performance is optimal, reliable and secure. Lumen is a great
partner―it’s like they’re an extension of my team."
– Haji Dzemaili, VP, Global Infrastructure & Operations
SGS & Co
Current Lumen customer compensated for their endorsement.
"We chose to partner with Lumen because of their commitment to security,
innovation and [their] customer-centric approach. Their team’s expertise and
support have been invaluable, ensuring seamless integrations and ongoing
optimization of tailored solutions."
– Steve Koenig, Information Technology & Facilities Manager
Walsh Gallegos Kyle Robinson & Roalson P.C.
Current Lumen customer compensated for their endorsement.
"We chose to partner with Lumen because of their commitment to security,
innovation and [their] customer-centric approach. Their team’s expertise and
support have been invaluable, ensuring seamless integrations and ongoing
optimization of tailored solutions."
– Steve Koenig, Information Technology & Facilities Manager
Walsh Gallegos Kyle Robinson & Roalson P.C.
Current Lumen customer compensated for their endorsement.
"Since partnering with Lumen in 2016, our collaboration has expanded. Lumen now
manages our global WAN, covering 25+ locations in eight countries across three
continents. Their reliable network and excellent customer service have
solidified our trust."
– Tim Drook, Executive Director, Information Technology
Calgon Carbon Corporation | A Kuraray Company
Current Lumen customer compensated for their endorsement.
"Since partnering with Lumen in 2016, our collaboration has expanded. Lumen now
manages our global WAN, covering 25+ locations in eight countries across three
continents. Their reliable network and excellent customer service have
solidified our trust."
– Tim Drook, Executive Director, Information Technology
Calgon Carbon Corporation | A Kuraray Company
Current Lumen customer compensated for their endorsement.
"Our transition to modern circuits was easy and fast, facilitated every step of
the way by friendly, knowledgeable people. This customer experience, [and cost
savings], has been one of the most pleasant and painless vendor relationships I
have had."
– Isaiah Chen, Director of Infrastructure and Information Systems
Shorewest, REALTORS®
Current Lumen customer compensated for their endorsement.
"Our transition to modern circuits was easy and fast, facilitated every step of
the way by friendly, knowledgeable people. This customer experience, [and cost
savings], has been one of the most pleasant and painless vendor relationships I
have had."
– Isaiah Chen, Director of Infrastructure and Information Systems
Shorewest, REALTORS®
Current Lumen customer compensated for their endorsement.
"Ames Construction chose to move forward with a Lumen SASE solution to bring
growth, security and flexibility to our business in a single managed solution.
For almost 20 years, Lumen has offered improved services to keep our offices and
remote workforce connected. Lumen [is our] go-to for communications and
technology."
– Bob Bruckner, Chief Information Officer
Ames Construction
Current Lumen customer compensated for their endorsement.
"Ames Construction chose to move forward with a Lumen SASE solution to bring
growth, security and flexibility to our business in a single managed solution.
For almost 20 years, Lumen has offered improved services to keep our offices and
remote workforce connected. Lumen [is our] go-to for communications and
technology."
– Bob Bruckner, Chief Information Officer
Ames Construction
Current Lumen customer compensated for their endorsement.
“Unical Aviation is a trusted supplier to aerospace clients in over 90
countries. By leveraging Lumen fiber optics, Unical Aviation enhances our
operational efficiency, reduces costs and ensures safety and security.
Partnering with Lumen allows us to uphold our promise of operational
excellence.”
– Jennifer S. Torlone‑Wilson, Chief Information Officer
Unical
“Unical Aviation is a trusted supplier to aerospace clients in over 90
countries. By leveraging Lumen fiber optics, Unical Aviation enhances our
operational efficiency, reduces costs and ensures safety and security.
Partnering with Lumen allows us to uphold our promise of operational
excellence.”
– Jennifer S. Torlone‑Wilson, Chief Information Officer
Unical
"Lumen has allowed us to become more intentional in our network design and the
ability to do business in a more secure way. We value our partnership with Lumen
because they listened to our needs and gave us solutions that work in the real
world."
– Todd Thielbar, IT Manager
KCG Inc.
Current Lumen customer compensated for their endorsement.
"Lumen has allowed us to become more intentional in our network design and the
ability to do business in a more secure way. We value our partnership with Lumen
because they listened to our needs and gave us solutions that work in the real
world."
– Todd Thielbar, IT Manager
KCG Inc.
Current Lumen customer compensated for their endorsement.
“Lumen has been a partner in right‑sizing our tech services as areas of our
business grow or shift. In a business where minutes of downtime can be
catastrophic, we rely heavily on Lumen to make sure that our networks are up and
steady―a class of service that we simply do not see from other vendors.”
– Stan Weisser, General Manager
Customer Elation
Current Lumen customer compensated for their endorsement.
“Lumen has been a partner in right‑sizing our tech services as areas of our
business grow or shift. In a business where minutes of downtime can be
catastrophic, we rely heavily on Lumen to make sure that our networks are up and
steady―a class of service that we simply do not see from other vendors.”
– Stan Weisser, General Manager
Customer Elation
Current Lumen customer compensated for their endorsement.
"This has been a great partnership. I was given a very complex server migration
project, and without Lumen, I [may not] have been able to accomplish it in the
[necessary] timeframe, with the least amount of down time. We utilized Lumen
products [that] fit our needs perfectly."
– Craig Terrell, CIO
ProStratus
Current Lumen customer compensated for their endorsement.
"This has been a great partnership. I was given a very complex server migration
project, and without Lumen, I [may not] have been able to accomplish it in the
[necessary] timeframe, with the least amount of down time. We utilized Lumen
products [that] fit our needs perfectly."
– Craig Terrell, CIO
ProStratus
Current Lumen customer compensated for their endorsement.
“Lumen has proven a solid understanding of our business needs and has helped
facilitate the expansion of our WAN infrastructure. Their extensive,
cost‑effective service offerings have greatly enhanced our SD‑WAN connectivity
and operation expenses.”
– Ted Dayno, Sr. Manager of Network Engineering
Alphabroder
Current Lumen customer compensated for their endorsement.
“Lumen has proven a solid understanding of our business needs and has helped
facilitate the expansion of our WAN infrastructure. Their extensive,
cost‑effective service offerings have greatly enhanced our SD‑WAN connectivity
and operation expenses.”
– Ted Dayno, Sr. Manager of Network Engineering
Alphabroder
Current Lumen customer compensated for their endorsement.
"Lumen supported our future vision in technology by being able to grow with us.
As the demand for data exchange and connections to diverse data sources
increases, we are confident they will continue to provide the services and
support we need to always stay available and online for clients."
– Connie Burns, Chief Information Officer
United Direct Solutions
Current Lumen customer compensated for their endorsement.
"Lumen supported our future vision in technology by being able to grow with us.
As the demand for data exchange and connections to diverse data sources
increases, we are confident they will continue to provide the services and
support we need to always stay available and online for clients."
– Connie Burns, Chief Information Officer
United Direct Solutions
Current Lumen customer compensated for their endorsement.
“The SASE team has been very quick and responsive. I am excited to see SASE and
EWAS working together once implementation is complete.”
– Jeff Pinkerton, Vice President Information Technology
Berridge Manufacturing Co.
Current Lumen customer compensated for their endorsement.
“The SASE team has been very quick and responsive. I am excited to see SASE and
EWAS working together once implementation is complete.”
– Jeff Pinkerton, Vice President Information Technology
Berridge Manufacturing Co.
Current Lumen customer compensated for their endorsement.
“Savista is proud to partner with Lumen to deliver voice, network and security
applications quickly and effectively to our colleagues and client partners.
Being a healthcare company, quality, data security and privacy are of utmost
importance—and that’s why Savista trusts Lumen.”
– John Johnson, CIO
Savista
Current Lumen customer compensated for their endorsement.
“Savista is proud to partner with Lumen to deliver voice, network and security
applications quickly and effectively to our colleagues and client partners.
Being a healthcare company, quality, data security and privacy are of utmost
importance—and that’s why Savista trusts Lumen.”
– John Johnson, CIO
Savista
Current Lumen customer compensated for their endorsement.
“We chose Lumen to replace our aging MPLS and SD‑WAN environment with modern DIA
and SASE solutions. The new services significantly improved our network
performance, redundancy, security and telehealth capabilities‑‑all while
remaining cost effective.”
– Ivo Ivanov, Director of IT
Valley Cities Behavioral Health Care
Current Lumen customer compensated for their endorsement.
“We chose Lumen to replace our aging MPLS and SD‑WAN environment with modern DIA
and SASE solutions. The new services significantly improved our network
performance, redundancy, security and telehealth capabilities‑‑all while
remaining cost effective.”
– Ivo Ivanov, Director of IT
Valley Cities Behavioral Health Care
Current Lumen customer compensated for their endorsement.
“We needed to resolve operational issues with authentication and SQL servers by
migrating our web servers from on‑premises to the cloud. We selected Lumen [to
leverage] their Tier 1 Microsoft partnership certification and consistent track
record of successful migrations.”
– Scott Farmer, Chief Information Officer
Society of Diagnostic Medical Sonography
“We needed to resolve operational issues with authentication and SQL servers by
migrating our web servers from on‑premises to the cloud. We selected Lumen [to
leverage] their Tier 1 Microsoft partnership certification and consistent track
record of successful migrations.”
– Scott Farmer, Chief Information Officer
Society of Diagnostic Medical Sonography
“We now have greater redundancy and security, and our total cost of ownership
has been reduced. Our partnership with Lumen has been fantastic.”
– Keith Barnett, Network Administrator/IT Support
Campbell Supply Company
Current Lumen customer compensated for their endorsement.
“We now have greater redundancy and security, and our total cost of ownership
has been reduced. Our partnership with Lumen has been fantastic.”
– Keith Barnett, Network Administrator/IT Support
Campbell Supply Company
Current Lumen customer compensated for their endorsement.
“Partnering with Lumen provided us with stabilization and oversight of our
environment, 24/7 support, and helped us to remain customer-centric by building
a scalable support desk model that catered to our expansion from 27 locations to
over 70."
– Nan Opheim, Vice President, IT
Sweeping Corporation of America
Current Lumen customer compensated for their endorsement.
“Partnering with Lumen provided us with stabilization and oversight of our
environment, 24/7 support, and helped us to remain customer-centric by building
a scalable support desk model that catered to our expansion from 27 locations to
over 70."
– Nan Opheim, Vice President, IT
Sweeping Corporation of America
Current Lumen customer compensated for their endorsement.
“All our frontline managers have a direct relationship with the Lumen team so we
can brainstorm, foster creativity and exceed industry best practices. This is
not a one-and-done conversation—the relationship between our two companies is
paramount to this effort."
– Chad Kammeraad, VP, GM, Global Strategies
Microsoft
Current Lumen customer compensated for their endorsement.
“All our frontline managers have a direct relationship with the Lumen team so we
can brainstorm, foster creativity and exceed industry best practices. This is
not a one-and-done conversation—the relationship between our two companies is
paramount to this effort."
– Chad Kammeraad, VP, GM, Global Strategies
Microsoft
Current Lumen customer compensated for their endorsement.
“The core of PhoneBurner's mission is to provide the best call quality and
highest answer rate in the industry. Lumen’s world‑class team, robust network,
industry expertise and dedication to excellence is the perfect fit.”
– Kevin Reeves, CTO
PhoneBurner
“The core of PhoneBurner's mission is to provide the best call quality and
highest answer rate in the industry. Lumen’s world‑class team, robust network,
industry expertise and dedication to excellence is the perfect fit.”
– Kevin Reeves, CTO
PhoneBurner
"BlackStar Group works closely with Lumen to provide unmatched network
reliability when it matters most. The service at many [venues] can take upwards
of 60 seconds to resume connectivity. BlackStar Group routing and Lumen DIA
enable us to pivot around trouble within 300 milliseconds."
– Chris Hendrie, Founder & CEO
BlackStar Group
Current Lumen customer compensated for their endorsement.
"BlackStar Group works closely with Lumen to provide unmatched network
reliability when it matters most. The service at many [venues] can take upwards
of 60 seconds to resume connectivity. BlackStar Group routing and Lumen DIA
enable us to pivot around trouble within 300 milliseconds."
– Chris Hendrie, Founder & CEO
BlackStar Group
Current Lumen customer compensated for their endorsement.
“We needed a solution as unique as our needs, and we’ve found that in Lumen.
Through their scalable technologies and remote access capabilities, Lumen is
helping us make sure visitors have access to what they need."
– Chris Phillips, Senior Vice President F&A/CFO
Little Rock Convention & Visitors Bureau
Current Lumen customer compensated for their endorsement.
“We needed a solution as unique as our needs, and we’ve found that in Lumen.
Through their scalable technologies and remote access capabilities, Lumen is
helping us make sure visitors have access to what they need."
– Chris Phillips, Senior Vice President F&A/CFO
Little Rock Convention & Visitors Bureau
Current Lumen customer compensated for their endorsement.
“Versa is dedicated to delivering top‑tier Unified SASE and cybersecurity
services. This NaaS solution from Lumen is a perfect fit, enabling us to achieve
carrier redundancy without overpaying for circuits.”
– Kumar Mehta, Co‑Founder and Chief Development Officer
Versa Networks
Current Lumen customer compensated for their endorsement.
“Versa is dedicated to delivering top‑tier Unified SASE and cybersecurity
services. This NaaS solution from Lumen is a perfect fit, enabling us to achieve
carrier redundancy without overpaying for circuits.”
– Kumar Mehta, Co‑Founder and Chief Development Officer
Versa Networks
Current Lumen customer compensated for their endorsement.
“I had the perfect dream team. I was able to accomplish what I needed to do, and
I was able to get a response back in a very reasonable time. I am thankful for
the team.”
– Mahendra Verma, VP, Sr. Network Engineering Manager
Horizon Bank
Current Lumen customer compensated for their endorsement.
“I had the perfect dream team. I was able to accomplish what I needed to do, and
I was able to get a response back in a very reasonable time. I am thankful for
the team.”
– Mahendra Verma, VP, Sr. Network Engineering Manager
Horizon Bank
Current Lumen customer compensated for their endorsement.
“A good fan experience starts with connectivity. Lumen assisted in helping us
deliver a best‑in‑class Wi‑Fi solution at our stadium.”
– Chip Suttles, VP of Technology
Seattle Seahawks
“A good fan experience starts with connectivity. Lumen assisted in helping us
deliver a best‑in‑class Wi‑Fi solution at our stadium.”
– Chip Suttles, VP of Technology
Seattle Seahawks
“Our partnership with Lumen helped us create what we believe is the most amazing
sports venue in the world.”
– John Penhollow, EVP, Chief Revenue Officer
Minnesota Vikings
“Our partnership with Lumen helped us create what we believe is the most amazing
sports venue in the world.”
– John Penhollow, EVP, Chief Revenue Officer
Minnesota Vikings
“Within six weeks, the system was up and running, which is something I’m very
thankful for. Lumen® Solutions for Contact Center – Genesys Cloud is easily
customizable and we can turn around updates very quickly. That really impressed
me.”
– Doug Benalan, CIO
CURE Auto Insurance
Current Lumen customer compensated for their endorsement.
“Within six weeks, the system was up and running, which is something I’m very
thankful for. Lumen® Solutions for Contact Center – Genesys Cloud is easily
customizable and we can turn around updates very quickly. That really impressed
me.”
– Doug Benalan, CIO
CURE Auto Insurance
Current Lumen customer compensated for their endorsement.
“Lumen plays an important role in helping content providers move video content
to AWS. Fox Sports was able to bring its live sports content to AWS by using an
on-demand connection aligned with Lumen’s Network-as-a-Service platform."
– Evan Statton, Sr. Principal Architect in M&E
AWS
Current Lumen customer compensated for their endorsement.
“Lumen plays an important role in helping content providers move video content
to AWS. Fox Sports was able to bring its live sports content to AWS by using an
on-demand connection aligned with Lumen’s Network-as-a-Service platform."
– Evan Statton, Sr. Principal Architect in M&E
AWS
Current Lumen customer compensated for their endorsement.
Don’t just take our word for it—see what real Lumen customers think about our
solutions and services through Gartner Peer Insights.
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