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PRIVACY POLICY

Understand what data we collect from you, why we collect it, and what we do with
your data.

The General Data Protection Regulation (GDPR) came into effect May 25th, 2018.
At Panintelligence we’ve put data protection at the heart of everything we do
and want to ensure that both as a company and as a software vendor data privacy
and security is given the highest priority.

This privacy statement is designed to let you know how we do this:

Our Privacy Policy

Our internal compliance

We engaged cyber security experts, ECSC, who are qualified GDPR practioners, in
2017 to audit our internal processes and systems. ECSC have worked with us to
update procedures concerning personal data access rights and the creation of
data management procedures. All departments within Panintelligence have been
involved in ensuring our policies, processes and technical controls are GDPR
compliant.

What information do we collect?

We hold data for which we have a relevant business need, such as customer
details to meet our contractual obligations or service support requests, and
customer and prospect data for companies who we are actively engaged with and
for the legitimate interest of business development.

We routinely data cleanse to remove data for which we no longer have a business
need. For marketing purposes, this data is identified within our CRM/marketing
automation system as ‘Disqualified/Removed’ to assist us in excluding opt outs
from our marketing and other communications.

 * We collect information from you when you register on the website for an
   event/webinar, enter into a contractual agreement, respond to a survey or
   communication such as e-mail, or participate in another website feature. We
   hold B2B marketing data securely in our CRM systems, and in our GDPR
   compliant marketing automation system Force24. We do not hold any sensitive
   personal data.
 * When registering, we may ask you for your name, company name, e-mail address,
   mailing address, phone number and for events your food intolerances. You may,
   however, visit our site anonymously.
 * We also collect information on our event forms when we have met you in person
   at our events and from scanners which we use at events. We will use your
   information for marketing purposes to update you about products/services
   which are relevant to you.
 * Like many websites, we use “cookies” to enhance your experience and gather
   information about visitors and visits to our websites. Please refer to the
   “Do we use ‘cookies’?” section below for information about cookies and how we
   use them.

How do we use your information?

We may use the information we collect from you when you register, purchase
products/services, respond to a survey or marketing communication, surf the
website, or use certain other site features in the following ways:

 * To personalise your site experience and to allow us to deliver the type of
   content and product offerings in which you are most interested.
 * To allow us to better service you in responding to your customer service
   requests.
 * To administer a contract, an event/webinar registration, survey or other
   website feature.
 * If you have opted-in to receive our e-mail newsletter, we may send you
   periodic e-mails. If you no longer wish to receive promotional e-mail from
   us, please refer to the “How can you opt-out, remove or modify information
   you have provided to us?” section below. If you have not opted-in to receive
   e-mail newsletters, you will not receive these e-mails. Visitors who register
   or participate in other site features such as marketing programs and ‘partner
   resources’ which are downloadable and require details to be submitted will be
   given a choice whether they would like to be on our e-mail list and receive
   e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your
personal information. Your information is contained behind secured networks and
held securely within our internal systems which for the purposes of marketing
are our CRM system/marketing automation system. Systems are only accessible by a
limited number of persons who have special access rights to such systems, and
who are required to keep the information confidential.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to
your computer’s hard drive through your Web browser (if you allow) that enables
the site’s or service provider’s systems to recognize your browser and capture
and remember certain information. For instance, they are used to help us
understand your preferences based on previous or current site activity, which
enables us to provide you with improved services. We also use cookies to help us
compile aggregate data about site traffic and site interaction so that we can
offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better
understanding our site visitors. These service providers are not permitted to
use the information collected on our behalf except to help us conduct and
improve our business.

You can choose to have your computer warn you each time a cookie is being sent,
or you can choose to turn off all cookies. You do this through your browser in
your settings. Each browser is a little different, so look at your browser Help
menu to learn the correct way to modify your cookies. If you turn cookies off,
you won’t have access to many features that make your site experience more
efficient.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer data to outside parties and never
store data outside of the EU. We do not store or disclose sensitive personally
identifiable data for marketing or other purposes.

We do allow access to ‘outside parties” which include website hosting partners,
marketing agencies and other parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to
keep this information confidential. We may also release your information when we
believe release is appropriate to comply with the law, enforce our site
policies, or protect ours or others’ rights, property, or safety.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your
preferences which are contained at the footer of our marketing emails or by
changing your preferences in this form. Please note that due to email production
schedules you may receive any emails already in production.

Third party links

In an attempt to provide you with increased value, we may include third party
links on our site. These linked sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about these linked sites (including if a
specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this
page. Policy changes will apply only to information collected after the date of
the change. This policy was last modified on 18th May 2018.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our
website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.


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